Posted on Sep 22, 2026|Executive Room
Judan JubOverall, I had a good stay. The room was spacious and everything else was fine. My only concern was that the air conditioning did not make the room quite cool enough, especially because the room was so large. It would be helpful if the hotel could provide a standing fan for extra comfort. Overall superb! Thank you for the hospitality.
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Price per night from:AU$16
Posted on Jul 13, 2026
Trina Sung
This was my first time in Pontianak, and I was impressed by the clean environment and friendly staff. Not to mention, the breakfast selection is the best in the area – hands down! I've stayed elsewhere, so I can compare. And Fifi treated us like family!
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Price per night from:AU$39
Posted on Aug 9, 2026|Superior Room With 2 Single Beds
anggri Nissa TanjaniThis hotel is very family-friendly, the staff are welcoming, the rooms are clean, and the food is delicious. The swimming pool and gym are also spotless. On top of that, the hotel even gave my child a 'Heartris' for their birthday. Wow, it was such a pleasant experience staying at Novotel. See you again on our next staycation!
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Price per night from:AU$54
Posted on Aug 22, 2026|Superior Room
Sean NyapThe service was great, and the location was very convenient. The sunset view from the top of Level 7 was also beautiful and definitely one of the highlights.
However, the property itself feels quite old, and there are several areas that seem to need maintenance and replacement. The cleanliness was also a little disappointing and below what I expected. Overall, the experience was good, but the hotel would benefit from better upkeep, especially in terms of cleanliness and replacing some of the older facilities.
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Price per night from:AU$21
Posted on Jun 23, 2026
Anonymous UserA comfortable hotel in a great location. However, there are a few things that could be improved, such as the lack of tissues outside the bathroom, inadequate parking for cars, and the readiness of security (perhaps due to the school holidays). Overall, it was very good.
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Price per night from:AU$59
Posted on Aug 7, 2026|Superior Twin Room
Anonymous UserThe room is spacious and clean. It's very convenient for shopping since it's close to the mall. For those coming by bus from Malaysia, this hotel (Tower 2) is literally right at the bus station. The hotel is split into two towers that are not connected, and the swimming pool is located in Tower 1. Since we stayed in Tower 2, it was a bit inconvenient to get to the pool.
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Price per night from:AU$32
Posted on Jul 20, 2026|Superior Room
Anonymous Userenjoy my stay throughout the 5 nights in pontianak 💯 location of the hotel is very much strategic to cafes nearby and best of all is indomaret is just few steps away from the hotel. overall the process of checking in and checking out was efficiently easy and the room that was requested was non smoking, glad that it actually did not have any traces of cigarette smell 🫶🏻
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Price per night from:AU$28
Posted on Apr 13, 2026|Superior Room
Austrian_saver
Be careful! if you don't want to listen to a night club daily until 2am, feel the base vibrations through the walls and bed (earplugs don't help), smell the strong ciragettes aroma, listen to the elevator tune in the lobby as the are no sound insulation what so ever. Listen to the street noise.
Better avoid staying in this hotel.
Cleanliness were OK for an Indonesian establishment.
P.S.
When checked in, we were placed into a tiny room without windows on the 3rd floor.
As I've seen from other travellers, it could be tactics used to upsell for a more expensive room.
We had specifically selected a non smoking and quiet room while booking.
The room STANK of ciragettes! And loud music could be heard after 8pm, so the reception gave a different room quickly, only mentioning it should be a paid for upgrade.
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Price per night from:AU$29
Posted on Jun 13, 2026
Anonymous UserBooked this hotel for someone else. Great location, very new hotel with lots of dining options nearby, and convenient for getting around. The main thing is that the hotel is clean and new. I've booked it several times now and it's always been good. Recommended.
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Price per night from:AU$26
Posted on Jun 4, 2026|Superior Twin Room
Anonymous UserThis hotel is strategically located in the center of Pontianak, with walkable distance to Ayani Megamall & Museum Kalimantan Barat.
Check-in was a breeze, room was clean, except for the bathroom, where there were noticeable black mold near to the shower heads. The experience of showering was not that good, due to the unfavourable scene of the black mold, and also, damp smell whenever I entered the shower cabin.
I also went to the spa, while the massage is decent, the person-in-charge made comments like - well, I am not a cashier, so I don't have change. To which, I feel like it is a bit not professional.
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Price per night from:AU$35