Hotels With Breakfast in Kagoshima Prefecture, Japan

The hotel was located a 2 minute walk from the airport bus stop. It was also close to tram stops and a don quijote across the road. The room was a little small but we managed to make space for 2 large suitcases by moving things around. There is also a massage chair in the room which was a random nice touch. I really recommend the breakfast as there was an all fish option which is great if you're muslim and only eat halal. It gave us the opportunity to try something traditional that I would not have been able to before. Freshly made bonito flakes too! The hotel also has a luggage disposal service as my suitcase broke on the way there, it costed 3300 yen. It was a convenient, clean and safe stay :)

The views of the bay and the volcano are absolutely stunning, 'picturesque' doesn't even begin to cover it! My room type was a garden view twin, so I couldn't see the volcano or the sea. It was all about value for money, at around 600-700 RMB per night. The room was spacious enough (by Japanese standards), and the luggage rack could fit two medium-sized suitcases. The bathroom was also quite large. If you want to see the volcano, you can head to the courtyard or walk five minutes to the Shiroyama Observatory. You can soak in the large hot spring bath while looking at the volcano, but we only took a quick look around the baths and didn't really try them out, so I can't comment much. The hotel shuttle bus runs every half hour, which is pretty convenient. The city view bus stop is near the Shiroyama Observatory. Just ask the receptionist at the hotel lobby on the 4th floor how to get to the observatory; we turned left then right and it was a five-minute walk. By the way, the city view bus route is a bit winding and there aren't many buses. It's better to take the JR to Sengan-en. The JR has a stop right at the entrance of Sengan-en, and the platform itself is the best spot to view Sakurajima.

This hotel is genuinely good. Even though the service industry in Japan generally maintains high standards, you can still feel a real sense of sincerity here. When I first checked in, it felt a bit dated, especially the elevator. The doors closed really fast, so you had to keep pressing the 'open' button. Several Japanese guests, being polite and letting others go first, ended up getting caught by the closing doors. The elevator also juddered when stopping at floors. Inside the room, the air conditioning wasn't warm enough, and I felt cold since the temperature had dropped. Following my usual practice, I gave the hotel some feedback and expressed my dissatisfaction. After a few exchanges, I found that they were very willing to resolve the issues. Specifically, on the second day of my stay, there was a mix-up with the travel agent, and my dinner reservation wasn't made. I had actually paid for dinner on both the second and third nights. When I approached the front desk about the problem, it was already past 5 PM, and I wanted to have dinner at 6 PM, so time was really tight. After some internal discussion, the hotel decided that since I had paid, they would figure out a way for me to have my meal, and then they would sort out the issue with the travel agent themselves later. At the time, I was quite upset and worried that a last-minute dinner might be subpar, as Japanese hotel restaurants usually prepare set meals in advance based on the number of guests. I also contacted Ctrip. The initial customer service representative had a rather indifferent attitude, but then another representative stepped in who was much more willing to please the customer, even offering compensation in the form of points. Customers understand that customer service reps also have tough jobs, but they still need to provide that emotional support, which is just how the market works. I also realized that in such situations, to get a meal, I still had to fight for my rights with the hotel myself, but I accepted Ctrip's small gesture of compensation. Later, when I went to the restaurant, I saw that a set meal had indeed been arranged for me. While it was a bit rushed and didn't have as much variety as other hotels, the portion size was generous, and the staff's service attitude was absolutely delightful. So, I didn't raise any more concerns. Overall, the hotel staff were truly dedicated to providing good service. The aging facilities are just something that can't be helped, and it's already one of the most prestigious hotels in the area, hosting many annual company parties and coming-of-age ceremonies. Despite some negative news, Ctrip remains the most user-friendly app. I travel frequently and often switch between different apps, but I always find Ctrip to be the most convenient. I hope Ctrip's service quality doesn't decline during this economic downturn.

Good location,within walking distance to jet foil port to Yakushima. Not far from bus stop from Kagoshima airport.  Very nice service from Hotel staffs, we came early(10am) and left our bags at the hotel, at check in time (3pm) they’ve already brought all our bags to the room.  Standard size of Japanese hotel with all amenities you need. Comfy bed.

Extremely convenient. It's connected to the department store inside the central station, as well as the Shinkansen station, and you can even buy bullet train bentos there. I chose the room with breakfast, and I highly recommend the Japanese breakfast; it pretty much met all my needs. The hotel is split into North and South buildings. Western-style breakfast is on the first floor of the North building, and Japanese breakfast is on the first floor of the South building. The twin room in the North building was spacious with a separate wet and dry area in the bathroom. For luggage storage, you can ask the front desk for an electronic card, and there's also a self-service luggage storage point nearby.

I like this hotel. I've stayed here for 2 times. They provide a free transfer from and to Railway station and a city centre. Very good onsen with a scenic view on Sakurajima. You can also rent a bike here in the hotel for a reasonable price. Convenience store is right by the hotel.

A new hotel with excellent location. It’s just next to the shopping streets with lots of restaurants & souvenir shops. Got amenities such as bath salt, tea bags, drip coffee & cleansing oil/ lotion at hotel lobby for you to pick up. The restaurant where you take breakfast commands a stunning panoramic view. Will stay here again.

The service attitude at the counter was good, and umbrellas were provided. Although we arrived at the hotel very late, the service counter staff was still very patient in helping foreign guests and even helped to open the elevator.

Upon checking in, guests are treated to stunning views of Sakurajima volcano and Kagoshima city right from their rooms. The hotel boasts an excellent location, nestled close to Shiroyama Park in a tranquil setting. The highlight is undoubtedly the rooftop onsen, offering direct views of Sakurajima—soaking in the hot spring while admiring the majestic volcano is an unforgettable experience. Breakfast offers a wide variety, and the service is meticulous and attentive. Whether for sightseeing or business trips, this hotel is a convenient and iconic top-tier choice in Kagoshima city.

We ended up in a magnificent corner room with a view of Sakurajima - possibly the best room in the hotel - but only after a struggle. On arrival, we were told that our Standard King room was double-booked and we would have to move after one night to a smaller room. The hotel blamed the mix-up on Trip.com. Since we had booked almost two months prior and had arrived first, this didn't wash. We pressed our claim and the result was good. A lovely, modern room with exceptional facilities - including a private sauna - and magnificent view. But it speaks poorly of the hotel's customer service that it took some determined push-back to achieve this result. The hotel's initial attitude was that the we should lose out over a mix-up that had nothing to do with us. A first-rate place, if you can trust the booking.