Отличное расположение рядом с большинством достопримечательностей. Еда бомбическая! Все очень вкусно по-домашнему, качественно из хороших продуктов. Что бы мы ни брали, это было великолепно. Потом переехали в 5* известной сети. Тут еда не дотягивает до Anelia. Красивый пышный сад с цветами и птицами. Продлили номер бесплатно на 2 часа. Персонал очень приветливый. За ужином подходили к каждому, расспрашивали, все ли нравится. Есть живые кораллы с рыбами.
Из минусов: не работал телефон, плесень в ванной. Странная конструкция навеса на террасе, от дождя не защищает. Пляж очень условный, но рядом есть общественный. Там тихо и медитативно.
Три дня мы провели в этом отеле. Впечатления только положительные. Локация удачная, 10 минут ходьбы до пляжа. И 15 минут до магазинов. Рядом много кафе. Но мы питались в отеле, ребята очень вкусно готовят, красивая подача сочетается с сервисом, с вкусным меню. Ужины нас покорили, изысканные блюда и десерты. На завтрак так же голодным не останешься, тосты, сыр, масло, омлет и йогурты собственного приготовления. В номере убираются ежедневно, белоснежные полотенца, большие номера. Нам очень понравилось, спасибо за гостеприимство!
I booked room for 2 adults and 1 kid 10 years old and right from day 1 hotel staff said kid can not stay in superior room.i was given room saying I will be told if any extra payment is required but no one told anything untill chkout when I was asked to pay MUR 3000 extra for kid stay while I did not ask for extra bed or brkfast for kid bcoz as per booking voucher same was not applicable.when I refused to make extra payment I was threatened of police action as if I am a thief.this is not the way customer should b treated.also seems there was communication gap on part of trip.com to pass on booking requirements.
The hotel is impeccable in everything, family type. Chic available rooms, excellent cosmetics, which are updated every day by Bulgari. The staff is helpful, remembers everyone's preferences. Very friendly, they do everything quickly, anticipating the expectations of a demanding client. The territory is green and small, the only negative is the ocean muddy water, fenced with a large stone. We rented several rooms, everyone was very pleased. We moved to a neighboring hotel, since the days of a business trip had already begun, 2 km away, Sugar Beach, the ocean is beautiful, a long ***** of beach, a huge territory. And here’s this There is no customer-oriented relationship, everyone doesn’t notice you, the number of rooms is huge, the hotel is reconstructing individual buildings, they knock and they don’t care about the vacationers, I immediately wanted to come back. So thank you for your warm welcome! We will definitely return to this beautiful island and its western part, which has the most ideal weather. 😇
There is a large shallow beach at the Flic-en-Flac beach where the hotel is located, which is suitable for kayaking, snorkeling and other water activities. It is also a great location to watch the sunset at sea. The room cleaning service is average. The towels were not changed during the three days of staying. The two free bottles of water every day were not provided proactively. I had to call the room service twice before someone brought them.
The hotel has a good environment and facilities, but the service details need to be improved. There is a hot water bottle, but there is a lot of scale inside. I don't dare to use it. I usually care about drinking water. There is a water quality test pen for Xiaomi. The hotel has about 200 impurities in tap water and 150 bottles of water. If you care about bringing a kettle. Breakfast and dinner are good, but the dinner men have to wear long pants, the first time I don’t know, hehe.
There are really few reviews about this hotel, especially for Chinese tourists. I have also done a lot of homework, but there are no substantial opinions, so I want to write a review that is useful for Chinese tourists.
First of all, there are really few Chinese tourists in this hotel. I didn't meet any during my four-day stay. I will evaluate it from several aspects: First, the service is very good. From the first night of check-in, the front desk who greeted us and the service staff and staff we met every day were warm and thoughtful. Second, the environment. The hotel has many rooms and a large location. The room we were assigned is close to the hotel restaurant and the swimming pool and beach. We walked around the hotel. If we were assigned to a slightly farther room, it would actually take several minutes to walk, but they should have a battery car pick-up service (we used a battery car to deliver our luggage on the first day we came). The hotel's greenery and swimming pool are good, not to mention the beach, which is really pleasant. Third, the room is quite satisfactory. If you are used to staying in a domestic five-star hotel, you may not be able to adapt to it. After all, the facilities and decorations in China are really excellent now. The hotel does not provide toothbrushes, and the drinks in the mini bar are charged. The shower is a bit lacking in water and a bit hot and cold. Fourth, for meals, we booked HB, because I booked this hotel half a year in advance, so the price-performance ratio is good. I would like to point out that if you are really used to eating white food, you should find it ok, but I couldn't eat it on the third day, I missed the eight major cuisines of China too much. Finally, this hotel is very close to Casela, Blue Bay, and the starting point of Chasing Dolphins. In short, this hotel is worth recommending.
Very pleasant hotel right across the beach. Literally cross the road - and you're already on the beach. The hotel itself has given the impression of new, large rooms with modern repair. We booked a room with ocean view, its terrace goes straight to the road, but no noise at night. Good breakfasts that would be more interesting if you diversified them, for example, with cashiers and a lot of vegetables and greens. Excellent non-invasive service - daily cleaning, any time of day you can get help from hotel staff. Recommended for visiting.
The hotel service is not up to the standard of a five-star hotel:
1. When checking in, my boyfriend asked the staff to take him to find out where the restroom and gym are, but the staff said he was too nosy (my boyfriend's English is not very good, maybe the staff thought he couldn't understand).
2. When I asked the waiter for ice cubes during dinner, a waiter named Gopee refused to give it to me.
3. I wanted to make a cup of instant noodles in the evening, so I went to the restaurant to ask if there was hot water. Both staff told me that the coffee machine at the bar could get hot water. Suddenly Gopee appeared behind me (I didn't see him when I entered the restaurant, nor did I ask him, I don't know why he knew someone wanted to get hot water), and didn't let me use the coffee machine to get hot water, because ”the coffee machine is too fragile for hot water”.
4. Many waiters like to say ”you are not allowed...”, which makes people uncomfortable. I spend a lot of money to stay in a resort hotel, and I still need to be allowed to do sth everywhere?
5. In short, the hotel is very close to the whale-chasing pier and the bird park, and Sugar Beach is the most expensive of the nearby hotels. I chose this hotel because I would expect such a hotel to have relatively satisfactory services. It is undeniable that the hotel still has very enthusiastic and good-mannered employees, but overall, compared with many hotels of the same level I have stayed in, the service of this hotel is the worst I have ever experienced. We also stayed at Lux Grand Bay this time, and the service of Lux is much better in comparison.
The hotel management is chaotic:
1. The restaurant does not allow you to bring your own drinks. It is not direct, but roundabout, and many waiters in the restaurant do not know the restaurant's rules: I stayed at Sugar Beach for three days, and I brought my own drinks for dinner. When I checked in and had meals in the first two days, many waiters saw our drinks, but no one ever told us that we could not bring our own drinks for dinner. On the last day, I was suddenly told ”no plastic on the table” (because the drinks were in plastic bottles). We asked other waiters if there was a ”no plastic on the table” rule, and they all said they had never heard of it. Finally, we asked the restaurant manager, who first said that there was indeed a rule that the restaurant could not use plastic because of the company's ”environmental protection requirements”. I said that I could bring drinks in glass bottles, and the restaurant manager said that the restaurant did not allow you to bring your own drinks, and I could not enjoy your own drinks anywhere outside my room. I can understand the restaurant's ”environmental protection requirements” and the desire to gain more revenue through drinks, but you should be informed in advance that you cannot bring your own drinks, and you can explain it directly, instead of first telling me that I cannot drink my own drinks with the reason of ”no plastic on the table”, and finally asking layer by layer to tell me that the final reason is that the restaurant does not allow you to bring your own drinks.
2. Wearing sleeveless clothes to enter the restaurant was asked to go back to the room to change clothes (I was informed when I checked in, and we understood it. I forgot on the first day, so we went back to change clothes directly, and never wore sleeveless clothes to enter the restaurant again), but when dining, I still saw other people wearing sleeveless clothes in the restaurant.
Others:
1. The bottled water in the hotel is very unpalatable and tastes like tap water
2. There are a lot of flies when eating, and birds will snatch food (it is understandable that there are a lot of insects on the island, but there are still many hotels that can control insects very well; the problem of birds is okay on the dining table, just pay attention to it yourself, but I saw birds flying to the dining area and eating the bread in the dining area directly, which is still a bit unhygienic)
3. There are a lot of bats at night
Located in Albion, Chez Cozy's is by the sea, within a 15-minute drive of Albion Public Beach and Mall of Mauritius. This golf guesthouse is 7.3 mi (11.8 km) from Maison Eureka and 8.1 mi (13.1 km) from Caudan Waterfront.
Enjoy a range of recreational amenities, including an outdoor pool, an outdoor tennis court, and a 24-hour fitness center. Additional amenities at this guesthouse include complimentary wireless internet access, concierge services, and a television in a common area.
Mingle with other guests at the complimentary reception, held daily. A complimentary continental breakfast is served daily from 7:00 AM to 9:00 AM.
Featured amenities include express check-in, express check-out, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 2 individually decorated guestrooms, featuring microwaves and Smart televisions. Rooms have private balconies or patios. Prepare your meals in the shared/communal kitchen. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers.
Great
4 reviews
9.3/10
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GGuest UserОтличное расположение рядом с большинством достопримечательностей. Еда бомбическая! Все очень вкусно по-домашнему, качественно из хороших продуктов. Что бы мы ни брали, это было великолепно. Потом переехали в 5* известной сети. Тут еда не дотягивает до Anelia. Красивый пышный сад с цветами и птицами. Продлили номер бесплатно на 2 часа. Персонал очень приветливый. За ужином подходили к каждому, расспрашивали, все ли нравится. Есть живые кораллы с рыбами.
Из минусов: не работал телефон, плесень в ванной. Странная конструкция навеса на террасе, от дождя не защищает. Пляж очень условный, но рядом есть общественный. Там тихо и медитативно.
AAnonymous UserWe had an amazing stay at this beautiful resort. The team surprised my wife with a lovely birthday celebration even though we never informed them — a thoughtful gesture that truly reflects their hospitality.
After spending 10 days in Mauritius and staying in 3 different resorts across the island, this was by far the best. If we return to Mauritius, this will be our first and only choice.
The resort is calm, comfortable, and offers great privacy. The staff are extremely professional and kind. There are four diverse restaurants, a spa, and several excellent facilities.
Simply the best — highly recommended.
GGalina TrТри дня мы провели в этом отеле. Впечатления только положительные. Локация удачная, 10 минут ходьбы до пляжа. И 15 минут до магазинов. Рядом много кафе. Но мы питались в отеле, ребята очень вкусно готовят, красивая подача сочетается с сервисом, с вкусным меню. Ужины нас покорили, изысканные блюда и десерты. На завтрак так же голодным не останешься, тосты, сыр, масло, омлет и йогурты собственного приготовления. В номере убираются ежедневно, белоснежные полотенца, большие номера. Нам очень понравилось, спасибо за гостеприимство!
GGuest UserThe hotel is impeccable in everything, family type. Chic available rooms, excellent cosmetics, which are updated every day by Bulgari. The staff is helpful, remembers everyone's preferences. Very friendly, they do everything quickly, anticipating the expectations of a demanding client. The territory is green and small, the only negative is the ocean muddy water, fenced with a large stone. We rented several rooms, everyone was very pleased. We moved to a neighboring hotel, since the days of a business trip had already begun, 2 km away, Sugar Beach, the ocean is beautiful, a long ***** of beach, a huge territory. And here’s this There is no customer-oriented relationship, everyone doesn’t notice you, the number of rooms is huge, the hotel is reconstructing individual buildings, they knock and they don’t care about the vacationers, I immediately wanted to come back. So thank you for your warm welcome! We will definitely return to this beautiful island and its western part, which has the most ideal weather. 😇
GGuest UserI booked room for 2 adults and 1 kid 10 years old and right from day 1 hotel staff said kid can not stay in superior room.i was given room saying I will be told if any extra payment is required but no one told anything untill chkout when I was asked to pay MUR 3000 extra for kid stay while I did not ask for extra bed or brkfast for kid bcoz as per booking voucher same was not applicable.when I refused to make extra payment I was threatened of police action as if I am a thief.this is not the way customer should b treated.also seems there was communication gap on part of trip.com to pass on booking requirements.
EEclips23Very pleasant hotel right across the beach. Literally cross the road - and you're already on the beach. The hotel itself has given the impression of new, large rooms with modern repair. We booked a room with ocean view, its terrace goes straight to the road, but no noise at night. Good breakfasts that would be more interesting if you diversified them, for example, with cashiers and a lot of vegetables and greens. Excellent non-invasive service - daily cleaning, any time of day you can get help from hotel staff. Recommended for visiting.
GGuest UserThere is a large shallow beach at the Flic-en-Flac beach where the hotel is located, which is suitable for kayaking, snorkeling and other water activities. It is also a great location to watch the sunset at sea. The room cleaning service is average. The towels were not changed during the three days of staying. The two free bottles of water every day were not provided proactively. I had to call the room service twice before someone brought them.
DDAWEIThe hotel has a good environment and facilities, but the service details need to be improved. There is a hot water bottle, but there is a lot of scale inside. I don't dare to use it. I usually care about drinking water. There is a water quality test pen for Xiaomi. The hotel has about 200 impurities in tap water and 150 bottles of water. If you care about bringing a kettle. Breakfast and dinner are good, but the dinner men have to wear long pants, the first time I don’t know, hehe.
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