Hotel near Santa Fe,Mexico City3% of visitors choose this area
GGuest User2024.04.07
Location and Hotel in general is great! Room city views are beautiful.
Shared amenities with Double Tree, swimming pool has extra cost.
Some personnel attitude a little dissapointing.
Overall a nice experience.
The overall experience is good, hygienic, plenty of hot water, suitable indoor temperature, but the bathroom has a bit of an unpleasant smell, and the price/performance ratio is very high
The price/performance ratio is absolutely high. If you bring breakfast and we don’t understand Spanish, it’s best to look at the breakfast ordered by other guests. If you order a breakfast you like, you will feel happy
Hotel near Santa Fe,Mexico City3% of visitors choose this area
MM233438****2024.09.22
The hotel is only across the road from the exhibition hall, which is very convenient. The surrounding office buildings are relatively concentrated and the environment is better! The hotel service staff are very polite. Highly recommended for short-term business trips.
Just what we needed after a 12 hour flight from Europe arriving at 3am. Family room had jacuzzi bath which my daughter loved.. 2 king size beds. We were right next to the lift which was handy for the luggage and the pram having a newborn baby. The 2 guys on reception on separate occasions were both accommodating and friendly. Also used the restaurant on reception for breakfast and coffee which was reasonably priced and nice food. I would stay here again.
Hotel near Centro Historico,Mexico City10.4% of visitors choose this area
DDEVAZHANG2023.10.22
Still more classical shops, classical shops are not big. But very elegant, the city center, very convenient, very close to the Constitution Square and the National Palace. There is a local breakfast shop next to it that is very famous. If you have to queue up, the locals will eat.
Hotel near Santa Fe,Mexico City3% of visitors choose this area
NNimasherpaa2024.08.27
Location was great. The hotel was very clean. I enjoyed the pool. There’s a mall just below the hotel and have lots of options for food. Will definitely come back again.
Hotel near Zona Rosa,Mexico City1.5% of visitors choose this area
GGuest User2023.11.07
Great location but staff were unhelpful. No consierge for 2/3 days of our stay, room wasn’t very nice. We told the hotel we were on honeymoon and they did nothing at all to make our stay special! Won’t be staying again.
Great
118 reviews
9.0/10
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8.7/10
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AAnonymous UserOne problem with all holidayinn brands is that the management of the hotel has a lot of room for improvement. When the room is cleaned every day, someone will come and knock on the door many times and ask if there is a room cleaning, which is very poor management.
The location of this hotel is in a more prosperous place in the city center, the transportation is very convenient, and it is convenient to take a taxi for daily travel. It is convenient to eat around and walk safer.
AAhmed AwwadI recently stayed at the Sheraton Maria Isabel in Mexico City, and overall, it was a good experience. The best thing about this hotel is definitely the location—it’s right on Reforma Avenue, next to the U.S. Embassy, so it felt very safe even though there were some peaceful demonstrations happening nearby related to rent increases and the current situation in Mexico.
The room was spacious and comfortable, but it did feel a bit old and outdated. The bathroom floor had some cracks, which wasn’t a big issue but worth mentioning. It could definitely use some renovation in the future.
On the bright side, the breakfast was really nice. Good variety, fresh options, and great service.
If you care about being in a central, secure area with decent amenities, this hotel is a solid choice—just don’t expect a modern, freshly renovated space.
XXMGSKKThe hotel is located in the downtown area. It is very convenient to go shopping and eat nearby. There are many choices. There are many bars near the hotel. It is very convenient to stay in this location if you are traveling in Mexico City. The hotel is good overall. The facilities are not very new, but it meets the needs overall.
AAnonymous UserAcceptable room price. Staff is friendly and helpful.
Suggest to add electric water kettle for each room.
Better maintain stable room price on weekdays and weekends.
MM F GomezThe hotel has a fabulous location right in the middle of everything, cafes, bars and restaurants nearby. The hotel is a bit simpler than it appears in the photos, it is quite an old hotel, the staff is extremely friendly and that makes the stay better, the restaurant downstairs is delicious. It does not have air conditioning and the facilities are old. If you are going to do a visa application for the USA it is convenient for you but not for a comfortable stay.
Ffapp7To get to the hotel in T1 you need to go to gate 8 and go up the escalator. Although it says Radisson (or other hotel chain) it actually takes you to this hotel. By the time I arrived to Mexico City, the internal transfer train from T2 to T1 wasn't working (it is currently under maintenance). I am not sure if the hotel has a shuttle bus but at the airport they indicated me to take the ”red bus”; it charges 25MXN per person but then I learned there was another bus next to it that takes you for free to T1.
The room itself was fine, although it had certain Indian smell, not sure if from previous guest or the lotion they have by the sink.
I spent only one night there due to late arrival and early next day flight. Although I checked out very early, they managed to prepare the breakfast for me. The chicken sandwich was a blessing in my next flight.
2 things that were not so great: One of the 2 elevators to get to the lobby from the airport were not working properly, aways getting stuck at the lobby floor. In the room, the curtain was not closing entirely, and the bright white light of the airport was easily entering in the room (I am not sensitive to light to sleep but some people may).
I would recommend this hotel if you were just sleeping over for the night. There is nothing touristic around, but the airport offers you plenty of food options nearby the hotel.
AAnonymous UserI finished paying in advance with the app, but I said I couldn't confirm it, so I asked him to pay again, so he even confirmed the reservation number stored on his mobile phone and the contents of the payment, but he said he didn't know. After a long time, I didn't apologize for confirming that it was a trip.com app, but the room was also broken. It was replaced again soon.
The room was clean and the facilities were good, but the condition was not good, so I put the temperature of the air conditioner up and fell asleep, but someone forced into the room in the middle of the night. The intruders were staff and they said they came to check because the room temperature was strange.
But I know that the customer is in the room, but I was very embarrassed and scared because I broke in without any call or knock. The staff were friendly but there was no consideration for the guests at all. Hotel that I don't want to go again twice.
It was less service than a 30,000 won room in Southeast Asia.
GGuest UserNice hotel in a great location in Mexico City. I appreciated the complementary breakfast. Clean towels every day. Only downside is that the walls are a bit thin, it may be advisable to bring earplugs as you can hear your neighbours
JJCMONACOI have been around three
Times at this hotel. Each time we had another issue. This time Wi-Fi wasn’t working in the morning but t my room 508 was quiet. Last time I stayed at 102 which was exactly above the aircon s. The staff was friendly and welcoming every time. It’s located in a central position of reforma avenue. I walked to the Hidalgo surroundings as well as to Chapultepec park although it’s pretty far . I liked the beauty of the architecture and the old style. It is in dire need of renovationbut still a nice place …
AAnonymous UserGood place to stay if you wanna roam around CDMX. Close to metro pink line making it easily commute to various spots in CDMX. All staffs were nice and approachable. I checked out in the morning and left the luggage there till evening. If they could provide liquid soap, that would be great.
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