The hotel is beautiful, the room is clean and comfortable. Breakfast was excellent with a wide variety of choices. The hotel’s location is very strategic, right in the city center. The staff provided excellent and friendly service.
However, the condition of the restrooms on Level 1 near the cafeteria was quite disappointing — out of four restrooms, only one was usable as the others were clogged. Hopefully, the hotel management will take steps to improve this.
Overall this hotel is great. They got cafe that sell snacks that open 24hrs. The room is quite spacious for family or 3. They also got gym (level1) and laundry that got iron, washer and dryer (level 2). For parking you can park near the hotel or restaurant nearby. Receptionist showed great attitude 👍🏻
Best place either good amenities. Strategic location as its located in the middle of the city. Also easy to reach to wakaf che yeh at night. Just walk around and don't need to think about car park. Very recommended as the room also comfortable . Will repeat for next visit.
The hotel look a bit rundown from the outside. However when you step inside from the lobby, you can see that it is well maintained. The room is spacious & clean. There’s even a bathtub. Breakfast spread is average but delicious. The area is quiet at night. You can go for a walk by the Kelantan river.
Good location in KB with decent facilities.
Wakaf Che Yeh now is no longer happening as before. If you plan to stay in this hotel for the purpose of visiting Wakaf Che Yeh night market, it' s very close with each other.
Spacious and well-equipped room with essentials like hair dryer, charging ports, and water dispenser. Breakfast has a fair variety but taste is average. Surrounding area lacks convenience stores and food options, but overall a comfortable stay for business trips.
We stayed here over the public holiday break—yes, it was a bit crowded, but that’s understandable. The resort is really close to Pantai Bisikan Bayu, and we enjoyed a nice walk around the area. The pool was a big hit with my niece and nephew—it’s huge, with lots of seating around it. Pool opens at 9am; would’ve loved if it opened a little earlier.
It took me a while to find the shower by the pool, so having a few more or clearer signs would be helpful. In our room, the sink was clogged and the fan wasn’t working—maybe the maintenance team could do regular rounds to check. I may book direct to resort next time as it is cheaper to direct booking. Found out after I had to add another room.
Anyway, we had a good time!
The room very clean. I love their buffet breakfast spread , have locak delicacies like nasi dg and nasi kerabu. The staff is friendly, always greet us and offer help. My grandchildren love the pool very much because the swimming pool is big
Aaida josephThe hotel is beautiful, the room is clean and comfortable. Breakfast was excellent with a wide variety of choices. The hotel’s location is very strategic, right in the city center. The staff provided excellent and friendly service.
However, the condition of the restrooms on Level 1 near the cafeteria was quite disappointing — out of four restrooms, only one was usable as the others were clogged. Hopefully, the hotel management will take steps to improve this.
SSukeberjalanGood location in KB with decent facilities.
Wakaf Che Yeh now is no longer happening as before. If you plan to stay in this hotel for the purpose of visiting Wakaf Che Yeh night market, it' s very close with each other.
AAnonymous UserSpacious and well-equipped room with essentials like hair dryer, charging ports, and water dispenser. Breakfast has a fair variety but taste is average. Surrounding area lacks convenience stores and food options, but overall a comfortable stay for business trips.
AAnonymous UserThe hotel look a bit rundown from the outside. However when you step inside from the lobby, you can see that it is well maintained. The room is spacious & clean. There’s even a bathtub. Breakfast spread is average but delicious. The area is quiet at night. You can go for a walk by the Kelantan river.
GGuest UserWe stayed here over the public holiday break—yes, it was a bit crowded, but that’s understandable. The resort is really close to Pantai Bisikan Bayu, and we enjoyed a nice walk around the area. The pool was a big hit with my niece and nephew—it’s huge, with lots of seating around it. Pool opens at 9am; would’ve loved if it opened a little earlier.
It took me a while to find the shower by the pool, so having a few more or clearer signs would be helpful. In our room, the sink was clogged and the fan wasn’t working—maybe the maintenance team could do regular rounds to check. I may book direct to resort next time as it is cheaper to direct booking. Found out after I had to add another room.
Anyway, we had a good time!
FFamily yuseryThe room very clean. I love their buffet breakfast spread , have locak delicacies like nasi dg and nasi kerabu. The staff is friendly, always greet us and offer help. My grandchildren love the pool very much because the swimming pool is big
AAcikSukaJalan2Had a really good stay at Jewels Hotel! The best part? At night there’s a lively market right outside, so dinner is literally just downstairs — no need to travel far when delicious food is calling. 😋
Breakfast was a pleasant surprise. For only RM15, you get porridge, nasi lemak, fried noodles, bread, cereal, and even kuih. Honestly, that’s a steal! We also enjoyed a nice morning walk to Pasar Siti Khadijah — very convenient.
Oh, and I have to mention the tiny lift. It’s not big, but it’s super handy for luggage or if you’re traveling with elderly family members.
The only downside: there’s no private parking. So if you’re driving, just be prepared. Other than that, definitely a place worth staying!
MMAR❤️Best place either good amenities. Strategic location as its located in the middle of the city. Also easy to reach to wakaf che yeh at night. Just walk around and don't need to think about car park. Very recommended as the room also comfortable . Will repeat for next visit.
PPEICHANLove this hotel service very much. Although the amenities provided are not really complete as there is no swimming pool, this hotel served the guest very well. The staffs are well polite, great us whenever see us. Thumbs up to their roof garden buffet breakfast. Enjoy the yummy and variety choice food beside the scenery view. The scramble egg and mash potato are the best among all the food provided. The check out procedure was super fast. Will stay in Crystal Lodge if I visit Kelantan in the future.
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