Family Hotels in Henan, China

I rarely leave reviews, but this time I just had to because the hotel was so exceptional, and I didn't want the hard work of all the staff to go unnoticed. I stayed for four days, and the room was incredibly comfortable, spacious, clean, and beautiful. But beyond the room's comfort, the service truly provided an overwhelming amount of emotional value. 👍 The complimentary pick-up and drop-off service was fantastic. The driver was formally dressed, neat, and proactively helped us with all our luggage. The car was also spotless, and everyone received a wet towel and a bottle of mineral water upon entering. The attention to detail in their service was outstanding. The front desk staff were incredibly enthusiastic and diligent. Every day, they offered a free selection of snacks, beverages, ice cream, and tea bags. Whenever we had questions, they answered with genuine warmth and enthusiasm, and even gave us various small gifts, which was a delightful surprise. The housekeeping service was absolutely unparalleled; it made you feel like royalty (like even the emperor would bow to you! 😂). All the housekeeping ladies not only fulfilled every request but also proactively anticipated our needs. For example, when they saw my glasses on the table, a housekeeping attendant proactively brought an eyeglass case. When they noticed we had a lot of clothes, a lady would bring a drying rack. And when they saw our cosmetics scattered on the table, another lady brought two small cosmetic bags to help us organize and carry them more conveniently. The breakfast buffet offered a wide variety of delicious options, with a comprehensive selection of Chinese and Western, hot and cold dishes. The restaurant staff would also proactively and randomly ask guests daily, 'How was your rest last night? Do you have any suggestions for improvement?' If they saw a guest carrying too many plates, they would offer to help carry them back to the table. For dishes that took a few minutes to prepare, they would ask for the table number and deliver them. If you didn't want to go downstairs for breakfast, they could even deliver it to your room. The parking attendant was also amazing, helping with parking, moving cars, and safekeeping keys. Whenever you parked, the attendant was always there, truly providing constant assistance. 😂 Across every service, there were so many instances of such proactive service that it truly deserves the highest praise.

Service: Warm and thoughtful. Before check-in, we will ask about arrival time and send location. During your stay, you will also be answered with all your questions and the service will be attentive. Hygiene: Very clean, not inferior to star hotels. The mattress in the room is very soft and very comfortable to sleep on. Will come again next time. Facilities: Everything is available, including disposable supplies. Environment: The location is better. The room I stayed in can see Shuanghe Lake and the musical fountain in summer.

BEST STAY EVER! Long review, but a meaningful one. Hotel & Facilities: I stayed here for 4 nights. The hotel is beautiful, peaceful, and well maintained. The location is excellent, only about a 5-minute walk from the main entrance of the Longmen Grottoes, plus all the shopping and food area. There is also a nearby bridge where I enjoyed beautiful views of the grottoes without entering the site! The receptionist Mengmeng upgraded my room to a suite free of charge, which made my stay even more memorable, since it was a special occasion! She was super helpful and kind through my stay. Housekeeping was outstanding. My room was cleaned every day and maintained to a high standard. The breakfast buffet had a variety of dishes and enough choices to keep breakfast interesting throughout my stay, I ate like a queen, besides the restaurant area is super peaceful. As a Spanish girl who does not speak good Chinese, I relied on translation apps, and the staff were always patient, welcoming, and eager to help. Exceptional Staff Support After I Sprained My Ankle: During my visit to the Longmen Grottoes, I unfortunately sprained my ankle. The level of care I received from the hotel staff was exceptional and was one of the main reasons I decided to extend my stay by an extra night. The receptionist Dan Dan and the driver Zhang Hong went above and beyond to help me the night I sprained my ankle. Ma Dan Dan was my main contact point. She regularly checked on me, provided ice for my ankle and even helped me do my laundry! She came up and down to my room several times to bring me everything I needed. I am very grateful for her time and care. The driver Changwang took me to the nearest health centre and he was super patient and talkative, which was nice. Special mention to one staff member called Wang Bing, she was working during the breakfast the day after I sprained my ankle and she was incredibly helpful, lovely and attentive, she even gave me a medicine for mosquito bites! Everyone treated me with kindness and professionalism. I believe mentioning their names is relevant, due to my particular situation, they deserve the recognition. As a solo woman travelling and getting injured far away from home, their support meant a great deal to me. Overall: Whether you are a domestic or international traveller, I highly recommend this hotel. The combination of beautiful facilities, an excellent location, outstanding cleanliness and nd caring staff made this one of the most memorable experiences I have had in my years of travelling. Thank you to the entire team for making my stay so special !

My accommodation in Zhengzhou during my Henan trip. Usually, tourists seem to stay near Erqi Square. However, since we needed to take a train from Zhengzhou East Station to travel across multiple cities, and also planned to visit 'Only Henan' (a scenic spot), plus I heard the scenery around 'The Big Corn' building was good, I specifically chose it as our accommodation for these few days. It turned out to be an excellent choice. Even more, I have to thank 'The Big Corn' for a fortuitous decision: because I chose to stay during two nights that were considered 'off-peak,' I adjusted our travel dates. If not for this, our trip would have coincided with a heavy rainstorm, making it impossible to go out at all. The room itself was fantastic – very large and spacious, with that classic five-star hotel feel. The bathtub was very comfortable for soaking, and the desk was convenient for work. Welcome fruits were also provided. However, the small snacks in the room that I saw mentioned in other reviews didn't seem to be there; I'm not sure if it was due to the room type or something else. The service was also excellent. Ms. Zhang Dongmei and Ms. Kong Mengge provided outstanding service. They were very responsive to all requests. When checking in, they directly offered a late checkout until 4:00 PM, which was incredibly convenient. Regarding the food, I was also very satisfied. The breakfast had a wide variety of options: Roujiamo (meat burger), Huimian (braised noodles), rice noodles, Hulatang (spicy soup), millet porridge, cold dishes, fruits, baked goods, and various Chinese and Western delicacies. It was exceptionally rich and satisfying. The executive lounge was also great; happy hour offered several hot dishes, fruits, desserts, and very good drinks. You could even print custom patterns on your coffee. The facilities, including the gym, swimming pool, and hot spring pool, were also very good. Amenities were plentiful; the swimming pool even had clean towels and non-slip slippers provided. Right downstairs is a large lake, and an evening stroll there with the breeze was very comfortable. I will definitely come back again.

This location is heaven on earth. Surrounded by mountains that take on the form of Buddha. You sit right in the palm of a blessed spot. It is family owned and they treat you like family while you are there. By far some of the kindest people you will meet on your trip. Food is fantastic and homemade. There is a rooftop spot you can relax at, have tea, and even enjoy your meal there. The Shaolin temple is just a short walk from the hotel, and the owners will offer to drive you every time. Make sure to stay here if you are in the area. You will not regret it.

Built into the mountainside, this hotel has a fantastic ambiance. The hot spring experience was superb, making for a truly relaxing and comfortable stay. The facilities are well-maintained, the bedding is soft and cozy, and overall, it offers great value for money. The butler service was excellent. Highly recommended!

The room was very clean and even had drip coffee. Plus, they deliver takeout right to your room, which is super convenient. The lady at the front desk was incredibly sweet and gentle. I was very satisfied with my stay. The disposable face towels were individually wrapped and felt super comfortable to use.

The stay experience was absolutely fantastic! I wasn't expecting much, given the super low price, and just booked it for its proximity to the Olympic Sports Center for a concert. But wow, was I surprised! This hotel easily rivals a 5-star property. It was clean, and the soundproofing was incredibly good. They even thoughtfully provided a fruit platter. The room was super quiet at night, and very spacious too. What's more, the hotel offered a special shuttle service to and from the concert, with staff diligently checking to make sure all concert-goers boarded. Honestly, it was incredible value for money. My first visit to Henan, and the kindness of the Henan people really touched me. This place deserves a genuine five-star review! (And I promise, I never give dishonest reviews, good or bad; every review I write is completely sincere and based on my actual experience.) I highly recommend this hotel, and I'll definitely choose it again if I'm ever back in Henan!

The hotel's location is excellent. It's a short walk to Luoyi Old Town and also within strolling distance of Shizi Street. Luoyang has shared e-bikes everywhere, so finding food and attractions is usually within a ten-minute ride. The front desk staff are incredibly welcoming. I mentioned something to them before checking in, and I completely forgot about it later, but they reminded me, which saved me a lot of trouble. I really appreciate that! The room was great too. I booked a triple room and asked if there were partitions between the beds, in case we wanted some privacy. When I checked in, the owner said they had specially installed a curtain with a track beforehand, which was incredibly accommodating – truly going above and beyond to meet our needs. Thanks to the owner as well! Overall, I'm very satisfied with everything. If I come back to Luoyang, I'll definitely stay here again.

Staying at the Luoyang Marriott for my trip to Luoyang was a really good experience overall. The hotel's location is excellent, situated in the Luolong New District, not far from the subway station, and right next to Quanshun Shopping Mall, which is super convenient for dining and shopping. Taking a taxi to the Longmen Grottoes and Longmen High-Speed Railway Station isn't far either, making getting around very hassle-free. The front desk staff were very friendly and checked me in quickly. They were patient in answering my questions about local attractions and were happy to help with any small requests. The concierge team was also very reliable, proactive in helping with luggage, and even shared some great local tips for exploring, which was really helpful. I didn't use the hotel breakfast this time, but I did try the Chinese restaurant in the evening. The food quality was excellent; both the Henan cuisine and Luoyang Water Feast were very authentic. The private dining rooms were quiet and elegant, perfect for a small gathering with friends. My room was clean, the bedding was comfortable, and the soundproofing was good, ensuring a restful night's sleep without disturbances. The hotel's facilities are well-maintained, and the service was impeccable. While the price is a bit on the higher side, it's definitely worth it for the quality. I had a very pleasant stay, and I'll definitely consider this hotel first when I visit Luoyang again. Highly recommended for anyone traveling to the area.