Family Hotels in Shaanxi, China

This trip to Xi'an with my child exceeded my expectations, and I have to give it high praise. The hotel's location is excellent, making it incredibly convenient to get to major attractions and the high-speed rail station. Catching a taxi or taking the subway saves time and effort. The room was clean and tidy, with good natural light and ventilation. The bedding was soft and comfortable, ensuring my child slept soundly. The front desk service was warm and attentive; check-in and check-out were efficient, and they thoughtfully provided kid-friendly amenities. The public areas were elegant and quiet, with a strong ancient charm in the decor, which perfectly suited the Hanfu photoshoots we were doing. The facilities were comprehensive, and the hygiene details were meticulously handled. It offers superb value for money and is our top choice for family travel. We'll definitely choose this hotel again on our next visit to Xi'an!

Our stay at the Bell Tower Yuanto Hotel in Xi'an was a pleasant surprise in terms of cleanliness and facilities. As soon as we entered the room, it felt fresh and spotless. Housekeeping did an excellent job, cleaning the tabletops, floors, and even the crevices of the bedside tables. The bedding was clean and odorless. The bathroom was impeccably maintained with effective wet and dry separation, no water stains or puddles, and an overall bright and transparent feel. The room's hardware was high-end, with a complete smart system that was easy to use. Voice control for lights, curtains, and air conditioning was a real hands-free convenience. The Mousse mattress was just right—neither too soft nor too firm—and very comfortable for a restful sleep. The Dyson hairdryer was powerful, and the instant hot water dispenser was incredibly practical. There was ample storage space in the room, and all bathroom accessories were in perfect condition. The whole-house Wi-Fi was stable and never disconnected. Public areas were continuously cleaned, and the self-service laundry room had brand-new machines and a tidy environment. The robots for food and item delivery were highly efficient. The hotel's location in the Bell Tower business district offered convenient metro access. With meticulous cleanliness, new and functional facilities, our stay was truly excellent. I'll definitely prioritize this hotel for my next visit to Xi'an.

This hotel was the most pleasant surprise of our trip to Xi'an! We stayed in two other good hotels before this, but Ling Hotel was definitely the most delightful. The hotel is located north of the old city and is a bit hidden, but taking the direct elevator to the 16th-floor lobby for check-in was an absolute revelation. The public areas are wonderfully designed, with great attention to detail and a high-quality feel! The room details were also excellent. The sofa was very comfortable, and the TV was large, though the lighting was a bit dim. The LE LABO toiletries and Dyson hairdryer were definite bonuses. But the biggest surprise was the hotel's rooftop observation deck and swimming pool. The observation deck offers a complete view of the Drum Tower and the central axis, and the pool view is also perfect, especially at night when it's lit up! The most, most, MOST delightful thing was the small gift we received at check-out. They specially carved a small seal for my child! Even though we only stayed for one day, they managed to craft such an exquisite seal. This gift was truly thoughtful. Thank you to all the hotel staff! Thank you for your considerate service! My only minor suggestion is that the breakfast and late-night snack options could be improved.

Very close to the subway and surprisingly quiet, with a cool retro decor. It was super convenient for getting around. You absolutely HAVE to try the rice noodles for breakfast! I ate them for three days straight, haha. They come with a stir-fried meat sauce that's incredibly delicious. The aunties and the front desk staff were all so thoughtful and accommodating. They helped with everything I asked for, even printing dozens of pages of my contract! **Double Indulgence Afternoon Tea Buffet**: Highly recommended, with fruits, pastries, and coffee.

Dear Housekeeping Department of HUAQING YUTANG Hotel and all the wonderful staff who have taken such meticulous care of us: Greetings and blessings to you all! As international visitors from Russia, my son and I had the privilege of checking into your esteemed establishment today. As I sit in this room, imbued with an undeniable oriental charm, my heart is filled not only with inexpressible emotion but also with profound awe. Walking through your property feels like stepping into a magnificent Tang Dynasty painting that has been passed down through a thousand years – truly, 'every step is a beautiful scene, every corner is a wonder'! Each pavilion, every bridge and flowing stream is breathtakingly beautiful, leaving us spellbound and enchanted. The joy and pleasure we feel within are simply beyond words. Your hotel's exceptional service, transcending perfection, combined with these exquisite imperial gardens, has utterly captivated us and made our dream of experiencing Chinese culture come true! As a professional tea ceremony artist in Russia dedicated to spreading oriental tea culture, seeing the exquisitely prepared tea set in the room immediately filled my heart with warmth. While I typically use traditional wooden tea trays, I was genuinely amazed to find that your room was equipped with a remarkably beautiful and incredibly rare metal (iron) miniature tea tray! I have never seen such an ingeniously crafted material in Russia. This metal tea tray is perfect for brewing tea; there's no need to worry about it cracking or deforming from prolonged tea soaking, as wooden trays often do. The user experience is incredibly comfortable and elegant. Moreover, its size is designed with exceptional precision, perfectly accommodating two precious pairs of tea cups (including tasting cups and aroma-sniffing cups). To be able to personally brew a pot of fragrant tea with such a sophisticated tea set, which combines modern practicality with classical grandeur, after a tiring journey, truly touched the soul of an international tea connoisseur with your utmost respect for the details of tea ceremony and your impeccable taste. What moved our entire family even more deeply and will remain unforgettable are the unparalleled human touches and care you all provided in every small detail: 1. What truly astonished and delighted us was that your hotel meticulously selected and reserved prime, central VIP seats for us to watch 'The Song of Everlasting Sorrow' live Tang Dynasty dance drama! Our seats were perfectly aligned with the central axis of the stage, offering a grand and unobstructed view. Tonight, we were able to fully appreciate the awe and romance of this magnificent spectacle from the most perfect and esteemed vantage point. Our hearts were stirred for a long time afterward; it was an unparalleled artistic enjoyment! 2. Upon hearing that my son's sunglasses were accidentally damaged, your team not only showed no hesitation but proactively and incredibly patiently helped him repair them with glue. The summer sun in Xi'an is scorching, and my son is extremely sensitive to light. What you repaired with your own hands was not just a pair of glasses, but you saved his most beautiful, clear memories of this ancient city! 3. Whether it was my request for ice or any other small request, all the staff members responded perfectly every single time with the quickest speed and the most gentle, respectful smiles. 4. When we returned to our room, a little tired after a fulfilling day of intangible cultural heritage experiences, we were greeted by a steaming hot, incredibly delicious bowl of white mushroom imperial porridge. At that moment, a warmth transcending borders struck our hearts, and the fatigue of the journey instantly vanished, replaced by a heart full of warmth. Today, we had the privilege of experiencing two flowing and profoundly rich intangible cultural heritage master classes, truly fulfilling my son's and my dream of experiencing Tang Dynasty culture. Please accept our sincerest and highest gratitude as mother and son! Upon returning to Russia, I will certainly recommend our beautiful photos from HUAQING YUTANG and this dreamlike experience with the utmost praise to all our friends and family. I will also write the most glowing review on international travel platforms.

⭐⭐⭐⭐⭐ This hotel boasts an excellent location in the heart of Xi'an, very close to the Bell and Drum Towers and right next to the Muslim Quarter. It's incredibly convenient for sightseeing, shopping, and transportation. The front desk service was exceptionally warm and thoughtful! We booked two rooms, and the staff proactively upgraded our room types and arranged connecting rooms, which was perfect for our family to look after each other. They even thoughtfully prepared welcome fruits, and seeing that our child was tired from the journey, they specially sent over a small gift. So many thoughtful details! The room's amenities were good, and it was generally clean and tidy. This hotel is definitely worth choosing for a trip to Xi'an. Highly recommended!

Having stayed in numerous hotels, from small boutique to large chains, this is the first time I've encountered such exceptional service at a hotel that also offers great value for money! Everyone went above and beyond to help us! This was our first trip with our 2-month-old baby, and we had a lot of stuff. The security guards downstairs were incredibly warm, patient, and meticulous in helping us. We had a ton of luggage and baby items daily, and they never once made us feel like a bother, always assisting us with loading and unloading. We're truly grateful! The room was cleaned thoroughly every day, and they thoughtfully set up a playpen for us. The staff at the breakfast restaurant were also very welcoming each morning. This trip really allowed us to experience the warmth and hospitality of the people of Xi'an! I genuinely recommend this place! It's absolutely worth the price!

Extremely satisfied with my hotel experience. It was clean, comfortable (especially the bed), and the service was excellent. All the positive reviews are definitely well-deserved. It's incredibly close to the subway station, and just a short walk from the Bell Tower commercial district. It's so convenient, offering a quiet escape in the middle of a bustling area. Just as the hotel's slogan says: choosing Fortown Hotel Bell Tower is a delightful decision.

Overall, it was okay. I booked through Trip.com, and later inquired about breakfast benefits, only to be told that these benefits are only available if booked directly through HUAZHU. I then checked the news online and saw Trip.com was being fined. So, I had no choice but to cancel my original booking and rebook a room with breakfast for an additional cost on Trip.com. Upon arrival, after checking in, I found the air conditioning wasn't cooling. I called for maintenance, and they said there was no problem. We reluctantly stayed one night... Since I was traveling with a child and came to Xi'an for the sights and food, to avoid constant moving, after negotiating with the hotel, I paid extra to switch to a twin room. The following days were spent visiting attractions, and I barely ate the hotel breakfast. Later, I heard that hotel breakfasts are usually complimentary if booked through HUAZHU... In short, the member breakfast redemption and free room upgrade benefits seem a bit chaotic!? I hope the platform strengthens its rectification efforts. Everything else was quite good; the facilities were decent, it was clean, the environment was nice, and the location near the Drum Tower in the city center was convenient with enthusiastic service.