Family-friendly Hotels in Shaanxi, China

We had a lovely time in Xi’an, the hotel although a bit hard to find at first was great. The entrance was impressive and the whole hotel has their own theme throughout. The staff at reception were very nice and helped us check in just a bit before the official time stated online. The hotel is secure and to be able to take the elevator up to the rooms you need to swipe your room card. There are multiple amenities inside as well for example the fifth floor had a laundry area and a bistro / bar next to reception. The rooms were nicely organised, the beds were comfortable and we even managed to watch a few movies on the TV alongside with the news and documentaries. There’s a shopping area nearby where one can get food and other necessities, there’s 2 subway lines nearby but you would still need to walk a bit to access those. During check out we received some gifts as well and overall we received a pleasant service.

The hotel is located in a really convenient location for travellers. It is located between the drum tower and Bell tower.. in addition, the Huimin Street ( food street ) is behind the hotel ( 2 minutes walk). The staff at the hotel are really welcoming and kind-hearted, and help with anything you need during your stay. The front desk staff speacilly (Mrs. Lei yu) is really hospitable and kind. her kindness and welcoming face made this trip a memorable trip. The hotel rooms are hygienic and beautiful. the rooms are cleaned daily.. and the commodities ( for example, water bottels, tissue, comb, etc) are renewed every day. Although i did not use some, every time the room is cleaned, the attended puts new ones... this really reflected the staff commitment to make your stay as comfortable as possible. The hotel has an eating area, where breakfast is provided to the guests.. the food is tasty, and both Western and chinese dishes are available. In the hotel lobby, there is a tour guide who can arrange for you to visit attractions in this beautiful city. The tour prices are cheap and the tours are really convenient. And they arranged for me an english speaking tour guide. Overall, the hotel location, hotel staff, rooms, and services are excellent.. will recommend this place for anyone who wants to come to xi'an.

Located near to CityWall. For those who wish to stay near to the CityWall, I recommend you stay at this hotel. There are a garden near the city wall and at night there are pubs and live music across the wall. You can visit their morning market near the wall. There are some restaurants near the hotel and you explore behind the hotel, there is a restaurant that serve barbecue meat and local food

Heavy traffic mostly, convenient subways nearby, communication mostly mandarin only, online order and payment is popular sometimes very time consuming when software is not coherent, beautiful place to be and serene too, really enjoy being there wish to have more days or months to explore there

The location and bed were the best features of Eastern House during my stay. The room was relatively clean, with the exception of the teaware and carpet. Air conditioning and hot water were plentiful and always available. The reserved room was not cleaned when I arrived at 15:15. They placed me immediatley in an equivalent room on a higher floor. The staff were polite, but very busy; they appeared rather annoyed that I needed some assistance. Their English fluency was not strong. Translation apps proved adequate to answer my questions.

We had a very pleasant stay at Novotel. The location was fantastic with easy access to the MRT and also to the key sights! While we had a small encounter with one of the front desk staff on the morning when we had to go off early on a day trip to Luoyang, the staff have been hospitable and would go out of their way to help us. We are particularly happy with the lady in the restaurant and the staff within the restaurant. Always ready with a smile! Would like to give an excellent review for 小任, the housekeeping staff who cleaned our rooms daily! There was an evening when we returned to find that she had taken the initiative to wash my socks for me. I was pleasantly shocked by the gesture! There was no need for her to do so, yet, she went out of her way to make us feel at home! Thank you Novotel! We would definitely choose to stay with you again!

Situated within easy distance of the old city attractions, the Ramada lives.up to.itswell.earned reputation. This.area.of.Xi'an is almost.24/7 hstle and.bustle yet the rooms.are quiet as a mouse and a good nigt's sleep is , as the hotel advertises, to sleep like a rock star. On arrival check in is a doddle and the very friendly and efficient staff gave me an upgraded room. I have to thank staff, namely Mary Wang, for their fantastic attention to detail and their knowledge of the locale. Rooms were clean, bed very comfortable, air conditioning a present from the gods and essential in the heat. Breakfast was well priced and timings industry standard til about 9.30am. Aselection of hot and cold, mainly Chinese but some western offerings. Tasty, filling and a variety from rice, meats, toast and pastries, fruits etc. Room service available but I didn't need it. Metroline a couple of 100 yards left out of hotel and very convenient to Yongning men where the city walls can be walked and, upon finishing, head to Sharky's bar for a band, chilled beer or soft drinks and fantastic burgers. Athoroughly enjoyable trip to Xian made all the more pleasant by a thoroughly lovely hotel and thoroughly lovely staff. Highly recommend: Terracota Army, city walls, pagoda and nighttime .

Excellent stay! The staff were really friendly and accommodating and the location is perfect for those who want to travel round the city easily with a metro right outside and an easy drop-off pick up spot for a didi. We loved our stay here

We had a twin room with private courtyard on the fourth floor. The room size was generous, with the courtyard adding to the sense of space. The room was spotlessly clean. Beds were extremely comfortable. Facilities in the room were totally modern and first class, and we had access to the laundry throughout our 4-night stay. Buffet breakfast was delicious, abundant and cheap, with Chinese and Western items, tea, coffee and juices. Location was superb, directly opposite the Bell Tower with direct access to the pedestrian occular underpass and metro lines 2 and 6. Twenty minute walk or one metro stop to the city wall south gate. The staff could not have been more helpful - we had a medical issue during our stay and a number of staff took us by taxi to the nearby hospital where we received excellent, fast, efficient service. The staff helped us navigate the Chinese health system and stayed with us throughout our time there - a few hours, including waiting for test results. We made a full recovery :-). All in all, I could not praise the hotel or the staff highly enough. As wonderful as our room was, I can only imagine that a room on the other side of the corridor with a direct view of the Bell Tower would have been out of this world.

This is a clean, comfortable, hotel. It is located within terminal 3 of Xian Xianyang International Airport, so it is very convenient to check into flights.

We had a lovely time in Xi’an, the hotel although a bit hard to find at first was great. The entrance was impressive and the whole hotel has their own theme throughout. The staff at reception were very nice and helped us check in just a bit before the official time stated online. The hotel is secure and to be able to take the elevator up to the rooms you need to swipe your room card. There are multiple amenities inside as well for example the fifth floor had a laundry area and a bistro / bar next to reception. The rooms were nicely organised, the beds were comfortable and we even managed to watch a few movies on the TV alongside with the news and documentaries. There’s a shopping area nearby where one can get food and other necessities, there’s 2 subway lines nearby but you would still need to walk a bit to access those. During check out we received some gifts as well and overall we received a pleasant service.

The hotel is located in a really convenient location for travellers. It is located between the drum tower and Bell tower.. in addition, the Huimin Street ( food street ) is behind the hotel ( 2 minutes walk). The staff at the hotel are really welcoming and kind-hearted, and help with anything you need during your stay. The front desk staff speacilly (Mrs. Lei yu) is really hospitable and kind. her kindness and welcoming face made this trip a memorable trip. The hotel rooms are hygienic and beautiful. the rooms are cleaned daily.. and the commodities ( for example, water bottels, tissue, comb, etc) are renewed every day. Although i did not use some, every time the room is cleaned, the attended puts new ones... this really reflected the staff commitment to make your stay as comfortable as possible. The hotel has an eating area, where breakfast is provided to the guests.. the food is tasty, and both Western and chinese dishes are available. In the hotel lobby, there is a tour guide who can arrange for you to visit attractions in this beautiful city. The tour prices are cheap and the tours are really convenient. And they arranged for me an english speaking tour guide. Overall, the hotel location, hotel staff, rooms, and services are excellent.. will recommend this place for anyone who wants to come to xi'an.

Located near to CityWall. For those who wish to stay near to the CityWall, I recommend you stay at this hotel. There are a garden near the city wall and at night there are pubs and live music across the wall. You can visit their morning market near the wall. There are some restaurants near the hotel and you explore behind the hotel, there is a restaurant that serve barbecue meat and local food

Heavy traffic mostly, convenient subways nearby, communication mostly mandarin only, online order and payment is popular sometimes very time consuming when software is not coherent, beautiful place to be and serene too, really enjoy being there wish to have more days or months to explore there

The location and bed were the best features of Eastern House during my stay. The room was relatively clean, with the exception of the teaware and carpet. Air conditioning and hot water were plentiful and always available. The reserved room was not cleaned when I arrived at 15:15. They placed me immediatley in an equivalent room on a higher floor. The staff were polite, but very busy; they appeared rather annoyed that I needed some assistance. Their English fluency was not strong. Translation apps proved adequate to answer my questions.

We had a very pleasant stay at Novotel. The location was fantastic with easy access to the MRT and also to the key sights! While we had a small encounter with one of the front desk staff on the morning when we had to go off early on a day trip to Luoyang, the staff have been hospitable and would go out of their way to help us. We are particularly happy with the lady in the restaurant and the staff within the restaurant. Always ready with a smile! Would like to give an excellent review for 小任, the housekeeping staff who cleaned our rooms daily! There was an evening when we returned to find that she had taken the initiative to wash my socks for me. I was pleasantly shocked by the gesture! There was no need for her to do so, yet, she went out of her way to make us feel at home! Thank you Novotel! We would definitely choose to stay with you again!

Situated within easy distance of the old city attractions, the Ramada lives.up to.itswell.earned reputation. This.area.of.Xi'an is almost.24/7 hstle and.bustle yet the rooms.are quiet as a mouse and a good nigt's sleep is , as the hotel advertises, to sleep like a rock star. On arrival check in is a doddle and the very friendly and efficient staff gave me an upgraded room. I have to thank staff, namely Mary Wang, for their fantastic attention to detail and their knowledge of the locale. Rooms were clean, bed very comfortable, air conditioning a present from the gods and essential in the heat. Breakfast was well priced and timings industry standard til about 9.30am. Aselection of hot and cold, mainly Chinese but some western offerings. Tasty, filling and a variety from rice, meats, toast and pastries, fruits etc. Room service available but I didn't need it. Metroline a couple of 100 yards left out of hotel and very convenient to Yongning men where the city walls can be walked and, upon finishing, head to Sharky's bar for a band, chilled beer or soft drinks and fantastic burgers. Athoroughly enjoyable trip to Xian made all the more pleasant by a thoroughly lovely hotel and thoroughly lovely staff. Highly recommend: Terracota Army, city walls, pagoda and nighttime .

Excellent stay! The staff were really friendly and accommodating and the location is perfect for those who want to travel round the city easily with a metro right outside and an easy drop-off pick up spot for a didi. We loved our stay here

We had a twin room with private courtyard on the fourth floor. The room size was generous, with the courtyard adding to the sense of space. The room was spotlessly clean. Beds were extremely comfortable. Facilities in the room were totally modern and first class, and we had access to the laundry throughout our 4-night stay. Buffet breakfast was delicious, abundant and cheap, with Chinese and Western items, tea, coffee and juices. Location was superb, directly opposite the Bell Tower with direct access to the pedestrian occular underpass and metro lines 2 and 6. Twenty minute walk or one metro stop to the city wall south gate. The staff could not have been more helpful - we had a medical issue during our stay and a number of staff took us by taxi to the nearby hospital where we received excellent, fast, efficient service. The staff helped us navigate the Chinese health system and stayed with us throughout our time there - a few hours, including waiting for test results. We made a full recovery :-). All in all, I could not praise the hotel or the staff highly enough. As wonderful as our room was, I can only imagine that a room on the other side of the corridor with a direct view of the Bell Tower would have been out of this world.

This is a clean, comfortable, hotel. It is located within terminal 3 of Xian Xianyang International Airport, so it is very convenient to check into flights.

Stay in this hotel for next day flight. This hotel is clean, staff very kind, located at in front of T1, but when i am stayed, T1 is not operation yet. So, there is no direct access to T1. I need to going outside from T2 and walking along street to reach hotel. I doesnt know if hotel have shuttle bus or something, i am using taxi on the flight day to reach T3.

This is a modern, clean and smart hotel. All facilities are new and there is some sort of smart element integrated in it. Found a book written by the owner of this hotel, 季琦 inside my room. I was so attracted by this book and continued to read it until 2am. Only realised the owner of Mercure Hotel is actually the boss of 如家 and 锦江之星 which I had stayed before when I worked in different city of China. His story of starting a few successful businesses in hospitality industry is truly amazing. Not to forget to mention about the staffs in Mercure Hotel, the customer service girl really treats her guests like a boss, very helpful in helping me resolve my WiFi setting issue. The only inconvenience I found the hotel is quite far from XuanYang city centre, where I can find a lot of nice food there. But it is really convenient for travellers as it is near the airport and the hotel provides free pick up service from and to the airport.

I arrived at the hotel at 1:30 a.m. on the 12th and called the pick-up driver. The driver responded immediately with ”warm greetings and help to pick up the boxes. I didn't feel tired at all in the middle of the night. The lady at the reception desk also greeted me kindly. She even helped me if I accidentally broke something on the way.” The problem was solved. I had a full nap at noon. The lady at the counter, Yuanyuan Xiaoxiang, called us responsibly to remind us of the pick-up time. The master who took us to and from the airport on the bus was very serious and responsible in handling everyone's luggage. The service is really 100%. I can't say enough. The staff's internal atmosphere is great and we feel the warmth between people. We will definitely stay here again next time!

Excellent hotel!! Staff are friendly & helpful with informations. Free airport transfer, pick up at 1:30am from Xianyang International airport. Room equipped with high tech sensor equipments. Auto close the day & night curtains when you enter the room at night & auto open the curtains when you leave the room in the day. Night sensor for bed & toilet bowl. Auto light up the bottom of the bed when you get up. Auto light up the toilet bowl when you enter the bathroom at night & auto flush.. super good!!

The hotel service is very good, and the free pick-up and drop-off service is great. I was picked up as soon as I came out of the airport. I was sent to the airport on the hour in the morning and a simple breakfast was provided (the room I booked did not come with breakfast)! The hotel service is also very good. Zhenzhen’s service attitude is very good, her explanations are very clear, and she also provides homemade drinks when you arrive at the hotel! like! ! 24-hour free airport pick-up and drop-off: good service!

The hotel is in a great location! Close to Wanda Plaza and Yonghui Supermarket. Easy to find, convenient for shopping and eating. The room is quiet. I traveled with my son and stayed in a family room with two beds, one large and one small. It was very good! The hygiene was good! The service was good! The breakfast was good! Very cost-effective! Recommended!

I had a very pleasant stay at this hotel. First of all, I want to praise their service. From the moment I arrived, Xiaofan's staff's enthusiasm and professional attitude made me feel warm, always smiling at us and making sure our needs were met. The room was spacious and comfortable, the furniture was well-arranged, and it made people feel at home. The bedding and toiletries were high-quality products, and the layout of the room was also very reasonable!

Facilities: The hotel is well-equipped and newly decorated. The gym and swimming pool are basically unused. The room decoration style is very good and the overall texture is also very good. Hygiene: The hygiene is average. The slippers are of uneven quality. The slippers on the first day shed hair and looked very dirty on the bed. Environment: I have stayed in many hotels of all sizes in Xianyang, and the environment is indeed worthy of the title of five-star. Service: How should I put it? The service awareness is average, but there is indeed service. I feel that the front office as a whole has not received systematic training, which is unsatisfactory. It does not make people feel at home. I will come again and look forward to changes.

The receptionists and hotel staffs were very friendly and helpful. We ran out of drinking water and they already send new bottles of water to our room. The hotel indoor swimming pool was really long. The hot spring room is not that large but adequate. There were not many people when we were using it . Buffet breakfast was very good with lots of juices and choices. However, the buffet dinner was nothing special.

Because this was the first time I took my baby away from home to play, there were old people and children, and the baby now takes two to three naps during the day and stays in hotels for a long time, so I compared the surrounding B&Bs and hotels and finally decided on this one. The family suite at home feels good overall in terms of room hygiene and small courtyard environment. The overall building also conforms to the saying that half of the house is built. It is very unique. The boss and his wife are also enthusiastic. The recommended yellow spicy diced food tastes good. , stayed for two nights, took the kids to visit Yuanjia Village in the morning and evening, the pace was not fast, recommended

We chose this hotel based on good review and we were not disappointed! The hotel provides free pick up and drop off at Huashan Railway station. Also free drop off and pick up at the Huashan scenic areas entrance which makes it really convenient. Free hand gloves are provided for the Huashan climb which is very much appreciated. The hotel boss also helped us to purchase Huashan entrance rickets and cable car tickets when we had problem doing it ourself. The hotel has an in-house restaurant that serves delicious local dishes at reasonable price. We were happy to have all our meals there during our 2 night stay. Hotel room and bed is clean and comfortable. Highly recommended.

We had a great stay at the B&B. Stayed in a clean room with a beautiful view and location is super convenient for climbing 华山. We didn’t need to take any taxis or buses here — the owners collected us from the train station and the next day drove us to and from the tourist centre. They also have a restaurant downstairs serving great dinner and breakfast. All of the owners were very friendly/knowledgeable of the area and helped us re-plan our hike given a 2-day closure of the nearest gondola. Thanks!

The owner is a very nice woman who helped me with the pick up to the foot of the Huashan mountain from where I started my way up. The room was clean and comfortable. The only trouble (as usually in China😬) was the old ladies horse-running along the corridor and screaming and shouting from 5-6 a.m. Probably, they were the hotel guests. One of them banging on the door of my room untill the security signal response, when it was still dark. When I opened the door, the lady seemed to get the wrong place, but she didn't even ask an excuse. As I understood, it is quite a normal practice 🤪 Anyway, I enjoyed my trip, and Huashan is really magestic!!!!

I was impressed by the hospitality of all staff here. When I first contacted the hotel, the manager offered me all transportations I needed including from Huashan station to the hotel, the hotel to Huashan entrance, as well as Huashan entrance back to the high speed train station. She also assisted me purchasing entrance, cable cars, and bus tickets. Even though I speak little Mandarin, our coordination was easy and went smoothly. The accommodation itself is located not far from Huashan entrance (~10 minutes by car). The room is affordable and suits for the price you pay for. The hotel did not have the breakfast at the time I stayed and was advised to find breakfast before going up the mountain (around the entrance area). Overall, I highly recommend this hotel if you are on a budget.

We stayed for one day and were very satisfied, so we extended our stay. The hotel recommended that we visit other attractions included in the Huashan ticket (valid for 48 hours), and especially recommended the Xiyue Temple (not actually a temple). The hotel has new facilities, is clean and quiet. The water quality is very good, and the bath is smooth and comfortable.

The boss just sent our family to the high-speed rail station and wanted to share it while we were waiting for the train. We arrived at Huashan North Station yesterday afternoon and called the boss 20 minutes in advance (when the room reservation is successful, the B&B will send a text message telling the pick-up phone number). After getting off the bus, we were already waiting for us on the roadside. After arriving at the B&B, we checked in and made a reservation. Breakfast today. After checking in, I rested for a while and walked around the neighborhood, then returned to the first floor of the B&B to order food. The price of the stir-fry dishes was very reasonable, and there were also a variety of noodles. The drinks were also not expensive. The landlady cooked the stove, and the home-cooked food tasted very good. The boss's kids are also very polite. The room is fully equipped with dry and wet separation, clean bedding, mosquito repellent liquid, tea making machine, drinking water, disposable slippers, etc. It is very comfortable to sleep at night. If you sleep with the window open, you can still listen to the insects chirping outside. The breakfast for 15 people includes two hot dishes, eggs, two small pickles, porridge, soy milk, and the staple food is fried buns, steamed buns, and small fried dough sticks. The amount is so large that it is impossible to finish it. During breakfast, the boss also gave everyone a pair of gloves for climbing. Huashan really needs a pair of gloves. We will also pick you up and drop you off when you go hiking and descending in the scenic area. The scenery of Huashan Mountain is breathtaking and worth a visit. This trip to Huashan left a deep impression on both the majesty of Huashan and the warmth and thoughtfulness of the owner's family, and I will come again. I wish you a prosperous business!

There is a free pick-up and drop-off station, and you can also pick up and drop off at scenic spots for free. The service is very good. When we were picked up at the station, the car just left (a five-seater private car picked us up back and forth), and we were asked to take a taxi to the hotel to reimburse the fare. The front desk answered all questions and the service was great. The facilities are average, guest house standards, but fortunately it's quite clean. Close to the visitor center, just 2 minutes' drive away

Fellow travellers were very happy with the large spacious room and amenities. After a very tiring Mt. Huashan climb, it was a welcomed relief to be back to a nice hotel. Staff were very attentive and gave extra bottles of water. Location is 5km either way to the Mt. Huashan ticketing center and XiyueMiao. Both places a definite must to visit when in HuaShan.

I drove myself to Huashan and found a B&B that was great! The boss and his wife are very enthusiastic, the room is clean, and there is billiards on the first floor! board game! There is also a mysterious karaoke bar that is great and charges 30/hour! The B&B is very close to Huashan. If you want to visit Huashan, come to it🤗🤗🤗

This place is run by a very kind couple, they will take care of you fully through your entire stay in Huayin town! We visited Huayin to hike Huashan, and apart from taking a taxi to the guesthouse, all transport was provided by the boss - he drove us to the visitors centre for starting the hike, even coming to pick us when the ticket booth wasn’t open (Chinese public holiday) and drove us to the main visitor centre, and then he drove us to the train station on our last day. The lady boss helped to buy cableway tickets ahead of our hike so we wouldn’t have to queue. We also ate all meals here, as the food is great! The guesthouse is located in a small village at the foot of the mountain, a short walk from a small ticket booth for park tickets (only locals can buy Huashan tickets on WeChat, foreigners need to buy them in person). This ticket counter is closed on public holidays (no signs or announcements, we just bumped into some park staff who told us), so you will need to go to the main visitors centre (about 3 mins drive). You should download WeChat to communicate with the guesthouse - we messaged them and they helped to figure out what was going on, and sent a car to come get us. After descending from the mountain you may message them for pick up, but we chose to walk back to the guesthouse from the visitors centre (~10mins). It is really remote, there’s nothing much to do in the area apart from admire the views, but this is also precisely why this place is so lovely!