Family Hotels in Madeira, Portugal

The location was good, but the toilets were flooded, and the front desk staff were inexperienced; check-in took a long time and they couldn't figure out the bill, and they didn't know how to use the system. However, Ctrip's customer service was excellent; they were very helpful in communication.

The Hotel is very close to the beach, our room was very nice, with a balcony and everything. Everything appeared to be clean and tidy. We liked it very much, we recommend it and we will be back.

Wonderful experience and the best hotel during our stay in Madeira. Perfect price and value proposition with a staff who are really customers oriented and friendly. Smaller hotel what is never overcrowded. Nice charming design elements. Very good breakfast with selection of local cheeses and meat. Real juice would be the only needed improvement and some pastel de Nata for the breakfast would add to the mandatory Portuguese experience. Otherwise 100% perfect stay. Excellent swimming pool with sea water. Yes. The rooms are somewhat dated but super clean and comfortable. I didn't came here to see golden chandeliers so l was super satistied! Excellent location and direct sea access. What more could one look for??

This was a very decent and affordable hotel — nothing fancy or luxurious, but it covers the basics quite well. It’s clean, efficient, and does the job for travelers looking for a simple place to stay. One of the best surprises was that if you’re lucky enough to get a room with ocean views, it really adds a lot of value to the overall experience. That said, there were some clear drawbacks. The room itself felt extremely tight, especially for two people with a couple of suitcases. There was very limited space to move around, which made things feel a bit cramped and uncomfortable. The bathroom was also quite small, and while functional, it lacked the comfort you’d hope for in a multi-day stay. One highlight was the balcony. Though the interior space was tight, the room had a good-sized balcony where we enjoyed golden hour and sunset views — that part was genuinely lovely and added a sense of openness and relaxation we didn’t get inside the room. The most significant downside for me was the parking situation. The hotel only has three official parking spots, which are always full. Given the area is busy and surrounded by in-demand places like grocery stores, cafés, restaurants, and a laundromat, street parking is very limited and expensive. I had to park at a nearby garage, which cost 10 euros overnight. As for the rooftop, the amenities there weren’t particularly impressive — nothing that would stand out compared to more upscale hotels. But once again, the ocean and sunset views from the rooftop are stunning and give you a brief illusion of being at a five-star resort. All in all, this hotel offers good value for money, especially if you’re not planning to spend too much time in the room. It’s a solid base for exploring the area, as long as you’re okay with a few compromises in comfort and convenience.

Everything was perfect. Views, location, room, welcome drink. Pool on the top floor. Very good and varied breakfast, with quality.

I had an exceptional stay at Hotel Torre Praia. The staff were incredibly attentive and welcoming. The food was delightful, offering a wide range of delicious options that I thoroughly enjoyed. The hotel was exactly as depicted in the photos, conveniently located right by the beach in a stunningly picturesque area. My room was spotless and was refreshed every day, adding to the overall comfort of my experience.

The Porto Santo Hotel & Spa is an excellent choice for those who seek rest and quiet. Although it is a modest hotel, it is extremely comfortable and comfortable. I emphasise especially the sympathy and availability of the staff, which makes the experience even more pleasant. And the beach bar? Just spectacular perfect to enjoy sunset with a drink in the hand. I recommend!

Mr. Fernandes at the front desk was very good and enthusiastic. However, the hotel was holding an event these days, and the music on the rooftop was very loud, starting at 10:00 pm and lasting until 7:00 in the morning. I couldn't get a good rest. The location is great, next to the museum and the seaside pedestrian street, and close to the city center~ but avoid event days

Great hotel! We really enjoyed our holiday at the hotel. It's a whole city! There's a promenade and several swimming pools. The food is top notch! You can have a buffet, you can go to restaurants, and there's even a coffee shop with delicious coffee! We spent our evenings at the bar, drinking delicious cocktails and dancing. There's a beautiful trail nearby - Cape Sao Lourenco. There's a shuttle to Funchal, which is very convenient. We'll definitely come back again!

Great hotel in a charming location. The hotel is very small and has a absolutely great atmosphere. The view of the sea is really great 😊 Service and breakfast are absolutely top and offers everything you want. The dinner in the restaurant is also absolutely recommended. We're happy to come back.