5-Star Hotels in Guangdong, China

We had an amazing stay this time! First of all, the ocean views from the hotel are unbeatable. We were lucky to have clear, sunny weather, and the sea and sky blended into a brilliant, crystal-clear blue! You can watch the sunrise right from your room's small balcony or take a walk down to the seawall. The hotel has an innovative design—the front desk is on the top floor, and the rooms cascade downwards, meaning every single room faces the ocean. Everywhere you look is a picturesque view, perfect for taking photos, and just completely relaxing. The swimming pool is clean and beautiful, and I loved it! I also brought two elderly family members who are in their 80s, and the young staff members took such attentive care of them over the two days. We had a wonderful time! A fantastic hotel that I highly recommend!

Honestly, the service team was so inconsistent it was speechless, with too many frustrating examples to list 😅. The concierge downstairs was excellent, and the lobby front desk staff were professional and good. However, the room attendants seemed quite young, possibly untrained, and their compensation might be average. They were completely clueless about the binoculars, laundry service, and minibar 😅. The male staff at the fitness center were very enthusiastic and provided professional and thorough guidance. But the changing room cleaner, an old man, would work right next to you, silently trying to shoo you away, and when asked a question, his tone was sarcastic… My companion mentioned that the female attendants were bad, ignoring her and chatting/playing on their phones nearby. I also observed the same situation during my visit 😅. The afternoon tea at the lounge was quite sparse (though it seemed better for foreigners**), but the evening service and food quality were excellent and attentive. Overall, if I hadn't been unable to book at Dongwan, I wouldn't have bothered going here. Every staff member at breakfast was professional, thumbs up. Some facilities in the executive room were showing their age; the minibar had a rusty smell 😂, likely due to prolonged disuse without replacement, but the room attendant was still enthusiastic. The hallway carpet was old, and the air freshener had an unsettling, somewhat rancid smell. Overall, for 5k a night, it felt worse than some 2k-3k-a-night hotels. To an NPC, this is the most disappointing fan I've ever stayed at. Now I understand why my boss specifically said not to sign a contract with this place.

My child had such a wonderful experience at the Mandarin Oriental Sanya that they decided to visit all Mandarin Oriental hotels in China, starting with Guangzhou. Upon check-in, we found leftover takeaway packaging from the previous guest in our room. However, the hotel's housekeeping staff responded immediately, presented a small panda toy for my child in the family room, and cleaned thoroughly afterward, providing an ample supply of amenities. The room design is beautiful, though the floor-to-ceiling window view wasn't particularly scenic (lots of tall, drab buildings). My child said it looked like the clouds were learning to shapeshift when viewed from the bed. The gym is exceptionally well-maintained, and the pool water temperature is very comfortable. As soon as you exit the pool, an attendant offers a towel – a service experience not even found at the Four Seasons. Breakfast is semi-buffet style, which is great because too many choices can be overwhelming. I highly recommend the freshly made congee and French toast. By the way, there's an incredibly delicious Bing Sheng restaurant right across the street. And, don't go to Lei Garden; it's terrible.

I had an excellent stay at the JW Marriott Shenzhen. The hotel met my expectations, but what really stood out was the level of service provided by Faye. From check-in to check-out, Faye was consistently attentive and professional. She regularly followed up to make sure everything was going well, asked if I needed anything, and made sure my stay was comfortable. I travel quite a bit and have stayed at many five-star hotels, so I know the difference between standard service and someone who genuinely takes pride in their work. Faye is definitely one of those people who goes the extra mile without being asked. Her professionalism, attention to detail, and commitment to guest satisfaction made a real difference throughout my stay. Management should recognize Faye for the excellent job she does. Employees like her are what set a five-star hotel apart from the competition. Overall, a great experience. I would gladly stay here again. Special thanks to Faye for the outstanding service.

I originally booked a standard king room, but the hotel front desk gave me a free upgrade to a business king room, which really enhanced my stay. The room was clean and tidy, and the furniture and decor created a nice ambiance. The bedding was comfortable. The bathroom was large and bright, with a wet and dry separation, and the shower drained very well. Upon check-in, I also received a complimentary fruit platter, which was a thoughtful touch. The mini-bar items were also complimentary, showcasing excellent service. The gym on the seventh floor had a great atmosphere, with new and well-equipped machines. The pool was also clean and hygienic, making for a pleasant experience. Breakfast offered both Chinese and Western options, with a rich variety of dishes that were replenished promptly, and the food tasted good. Both check-in and check-out processes were quick. Overall, the experience was excellent, the price was reasonable, and it's definitely worth recommending.

I know this hotel is undergoing renovations, and some packages for the new room types even include lounge access and five meals a day, which offers excellent value for money! First, regarding the room, the newly renovated style is minimalist and refined. The room feels very spacious and has excellent natural light. The bathroom amenities include Diptyque shampoo, shower gel, and lotion, which was a very pleasant touch. Next, concerning the dining, the five meals included afternoon tea, happy hour, evening dessert and drinks after check-in, and breakfast and lunch on the second day. The afternoon tea was a pleasant surprise. Although the food selection for happy hour wasn't extensive, it focused on quality over quantity. I didn't get to enjoy the late-night dessert session, but I learned that it was a chocolate-themed dessert night, and the themes are updated regularly. It's worth noting that no matter when you dine, you can enjoy unlimited alcoholic and non-alcoholic beverages. Finally, I'd like to commend the hotel's service. All the staff I encountered during this stay were extremely polite and friendly. Especially Miss Sahar at the front desk, the check-in process was very smooth and efficient, and she even followed up afterward to see if I needed any assistance. A male staff member in the lounge also provided very professional service, always greeting us with a warm smile every time we entered the lounge for a meal. Overall, my experience during this stay was excellent, and I look forward to visiting again after the full renovation!

Before check-in, customer service called to communicate, which left a good impression, and they even offered a complimentary breakfast. After checking in, the lobby had a pleasant fragrance, the environment was quite nice, and the cleanliness was also very good. The location is also in the city center, in Jiuzhou City, not too far from City Balcony. The breakfast taste and variety were both satisfactory. Now for some downsides: perhaps the hotel's positioning leans towards business travelers, as it feels very unfriendly for families with children. In summer, with more sweating and frequent clothing changes, the entire hotel lacks a self-service laundry room, offering only a pay-per-item laundry service. There aren't many parking spaces in the hotel, and during holidays, there might not be enough room. Additionally, other than the pool and gym, there are no other facilities, and the pool is cold, not temperature-controlled. There's no children's play area. Parking requires scanning a code every 24 hours, so for multi-night stays, you have to scan it daily.

Chimelong Hengqin Bay Hotel made my trip truly unforgettable. The overall environment is elegant, and the landscaped gardens and water features are exceptionally well-crafted, exuding a resort vibe everywhere you turn. During check-in, the staff patiently explained all the guest perks. The gym and indoor constant-temperature pool do not require reservations; you can simply use your room card for access. While there might be brief crowd control measures during peak holiday periods, it doesn't affect the overall experience. The gym is fully equipped and spotlessly clean, perfect for daily workouts. The water quality in the indoor heated pool is excellent, and the temperature is just right, making it wonderful for both swimming and playing in the water. The Hengqin Bay Water Park is extremely fun with a rich variety of water attractions suitable for visitors of all ages. The guest rooms are spacious with a well-designed layout; the bedding is soft, comfortable, and ensures a great night's sleep. The rooms are kept clean and tidy, fully stocked with toiletries, and boast excellent soundproofing for a peaceful night's rest. The hotel offers diverse dining options, and the buffet features a bountiful and delicious selection that caters to various dietary needs. The complimentary shuttle bus runs between the hotel and all major Chimelong parks, making getting around completely hassle-free. Service across all departments is attentive, housekeeping is thorough, and any requests are addressed promptly. With top-notch hardware and software, this hotel delivers a fantastic resort experience. Whether you're traveling with family, as a couple, or with friends, it is an absolute top choice when visiting Chimelong in Zhuhai.

Took advantage of the holiday for a short family getaway, and overall, the experience was fantastic. The resort grounds are lush with vegetation, offering charming views at every turn during a leisurely stroll—it’s a delight to explore. The guest room was spacious, meticulously cleaned, and all facilities were well-maintained, making for a very reassuring stay. The photographer from Xiaowan Photography was great at setting a lively mood and excelled at capturing natural, heartwarming moments between family members; even the unedited raw photos turned out wonderful. Our butler, Sini, was exceptionally thoughtful, responding promptly to all our requests. We left in a rush at check-out, and she even helped arrange to have our left-behind clothes shipped to us—thank you so much! The whole family had a wonderfully relaxing and enjoyable time. It was a truly delightful short vacation, and I sincerely recommend it.

Excellent stay! The soundproofing and bathroom hygiene were all great. I left a water bottle behind, and the staff were so thoughtful and kept it safe for me for a long time. I'm truly grateful; that water bottle means a lot to me. The warmth and kindness of the hotel staff made my heart feel even warmer. It was truly wonderful. I didn't take many photos or videos of the hotel, so I'll just share a few random ones. Also, the airport transfer was perfectly on time; we left promptly at 6 AM. Absolutely fantastic!