5-Star Hotels in Guangdong, China

Our first time staying in this hotel and generally gave us good impression from the first step inside the lobby. Staff are very polite and helpful. Although room size is not big but it’s neat and clean. Bathroom is clean and so as the towels. It will be perfect If the lighting condition can be improved as we couldn’t see clear from the mirror. Lighting there is quite gloomy! Checking out was efficient and we were surprised with a gift - a bag of Pullman chocolate! Elena was very nice and helpful. Her warm greetings and smile gave our trip a pleasant touch! We’ll come back to this hotel in our future trip to Zhuhai!

This is a wonderful trip. 3 days 2 nights unlimited access of theme park. Include - buffet dinner . Chimelong is the best theme park in the world . Hope I can see chimelong theme park built all over the world.

We had a wonderful stay at the hotel as a family. The staff were incredibly welcoming and went above and beyond to ensure we were comfortable. The rooms were spacious and clean, and the amenities provided made our stay even more enjoyable. The location was perfect for exploring the local attractions. Highly recommend for families looking for a pleasant and relaxing stay!

St Regis Hotel Shenzhen is located at the Grand Theatre Station which is a few stops from Lo Wu Station. It’s also on the way to KK Mall so it is extremely convenient to go eating and shopping there. The guest room is very spacious with a good city view. We particularly enjoyed the indoor swimming pool and the water temperature is just perfect. From the swimming pool, there is also bright sunlight shining through the big windows. The only drawback is that there is some cigarette smell in the toilet and I am not sure it’s inherited from the immediate guest before. Overall, I think it is a first class hotel in SZ and it is good value for money to stay there for a short trip.

Modern and beautiful hotel. Staff were polite and check in was a breeze. Comfortable and clean room with breathtaking view that overlooks the city. Breakfast spread was good. Love the bathtun. Definitely will visit again!

Service was good ,places nearby to many shops & shopping malls . Breakfast was good,foods were fresh & varieties however for the buffet dinner is not that good ( Foods mostly were not fresh ) but expensive,I can say it does not match with the Price.And the room is clean however furniture & the room looks old .I expect Wow from this property due to Other ShangriLa property they are doing quite well .

it was an amazing experience staying in the genpla hotel. all the staffs are very friendly, helpful. the place is very new, clean and spacious. the house keeping even wrote me a personal note and gave me extra pencils and paper because i asked for one more pencil once. They are very thoughtful, the service is way better than the 5 stars international hotels. the hotel is also close to a mall and mtr. very convenient. i highly recommend to friends and everyone!

Jossce provided professional, thoughtful, and attentive service. She proactively helped with the room upgrade and made all the necessary arrangements. The room was excellent, fully equipped with facilities, and had a nice view. The location was great, situated in the bustling downtown business district of Shenzhen with convenient transportation. It's definitely worth recommending.

Very close to Sunac Snow Park, the hotel will arrange for shuttle to go and come back. Breakfast spread was good. Not sure if it was low season when we went, but we had to take a buggy to another affiliate hotel nearby for breakfast because our hotel restaurant did not open. Unfortunately, the room we were given had bed bugs! Everyone woke up with bites. We informed the front desk, and the manager was apologetic and applied antiseptic and medicine to my daughter's bites. They changed our room and thankfully no more bites.

Convenient location right above big shopping mall and close to Hong Kong Zhuhai Macau bridge. Breakfast has plenty of varieties with good quality. Room is big and clean with nice river view.

St Regis Hotel Shenzhen is located at the Grand Theatre Station which is a few stops from Lo Wu Station. It’s also on the way to KK Mall so it is extremely convenient to go eating and shopping there. The guest room is very spacious with a good city view. We particularly enjoyed the indoor swimming pool and the water temperature is just perfect. From the swimming pool, there is also bright sunlight shining through the big windows. The only drawback is that there is some cigarette smell in the toilet and I am not sure it’s inherited from the immediate guest before. Overall, I think it is a first class hotel in SZ and it is good value for money to stay there for a short trip.

Modern and beautiful hotel. Staff were polite and check in was a breeze. Comfortable and clean room with breathtaking view that overlooks the city. Breakfast spread was good. Love the bathtun. Definitely will visit again!

Service was good ,places nearby to many shops & shopping malls . Breakfast was good,foods were fresh & varieties however for the buffet dinner is not that good ( Foods mostly were not fresh ) but expensive,I can say it does not match with the Price.And the room is clean however furniture & the room looks old .I expect Wow from this property due to Other ShangriLa property they are doing quite well .

it was an amazing experience staying in the genpla hotel. all the staffs are very friendly, helpful. the place is very new, clean and spacious. the house keeping even wrote me a personal note and gave me extra pencils and paper because i asked for one more pencil once. They are very thoughtful, the service is way better than the 5 stars international hotels. the hotel is also close to a mall and mtr. very convenient. i highly recommend to friends and everyone!

Jossce provided professional, thoughtful, and attentive service. She proactively helped with the room upgrade and made all the necessary arrangements. The room was excellent, fully equipped with facilities, and had a nice view. The location was great, situated in the bustling downtown business district of Shenzhen with convenient transportation. It's definitely worth recommending.

Amazing breakfast with a good variation. Hotel is well kept and looks very new. Staffs are friendly and able to communicate in simple English. I will definitely stay here again. Moreover, it’s nearby a metro station.

Premium location. The hotel is located in the heart of Shenzhen . Cool staff , very welcoming , Got an upgrade from the with a wonderful large room and bathtub with a splendid view of the city 🌆. Enjoyed the stay , the breakfast and the meetings I had at this facility .

Nice Hotel in Shenzhen, good experience, good receipts, Hotel reception Ivy TANG is nice.

I had a wonderful stay at Four Seasons Shenzhen. The staff were friendly and attentive, offering excellent service. The location was perfect, close to key attractions and easy to get around. My room was clean, comfortable, and well-equipped. Great amenities and value for money—I highly recommend this hotel!

We arrived at hotel at 3pm for check in but staff called only around 5:15pm for check in. We were suppose to be able to check in at 3:30pm. Cleaniness not upto a 5 star hotel standard. Hair still on floor and stain around bathroom. Breakfast buffet is good and fresh.

Very close to Sunac Snow Park, the hotel will arrange for shuttle to go and come back. Breakfast spread was good. Not sure if it was low season when we went, but we had to take a buggy to another affiliate hotel nearby for breakfast because our hotel restaurant did not open. Unfortunately, the room we were given had bed bugs! Everyone woke up with bites. We informed the front desk, and the manager was apologetic and applied antiseptic and medicine to my daughter's bites. They changed our room and thankfully no more bites.

As one of the better hotels in that area, of the 4 nights we stay, the room make up never have the cups washed or spoon cleaned. The scale was broken, and the cabinet door holding the fridge need to be opened to keep the fridge cool. The bedsheets were never changed despite we did not put the “no change sheet” card on the bed. Also the mattress was quite hard. However in view of the convenience to Bonski, it might be still a good choice to stay in.

we stayed at the Hilton Tianhe in Guangzhou for one night and the service was amazing. Nicole from front office was around to ensure that nothing went wrong, and kimi at front-desk was very warm and friendly. The check-in also didn't take long. this gave us the feeling of being valued as guests. We were also given an extremely early check-in at 11am, and the 23rd story (the building has a total of 24 stories), and a nice birthday cake as an amenity. The price is reasonable and it is located a short walk away from the mrt (we used exit B2). Based on the hotel's TV information, a shuttle bus might be available, so do email them to ask. Overall, a great hotel to stay in the tianhe area. 我们在广州天河希尔顿酒店住了一晚。服务特棒 办理入住手续的时候，Nicole 在旁边协助, 确保一切都万无一失。 前台的 Kimi 也很友善，很有耐心的讲解一切的事项。感觉很温馨，让我们有“很受重视”的感觉。入住办理也不会久。酒店也给我们提早入住。 酒店也根据我们得要求给了高层的23楼房间 （酒店最高24层），还给我们做了蛋糕。对于我们的特殊要求，酒店做得非常完善。 价格合理，也离火车站不太远。 跟去酒店电视上的资料，酒店有免费巴士送往广州东火车站。最好是先问一下。 在天河区是一个非常值得入住的酒店

There was no way to get out of resort for meals if one is not driving . Meals can be costly when you have it at the Chimelong hotel . One better option is to take an internal shuttle bus to Pandan Hotel Food court as you are able to get cheaper option this way . Overall during autumn , the air in one of the room we booked is rather stale . Have to turn on the aroma fragrance oil . This is quickly resolved by leaving one keycard to have the room aircon stay on while we are away for meals . But I must say the hotel staff from lobby staff to room cleaners are all very helpful and kind . They will greet the guests whenever they see us and always come over to offer their assistance

Subject: Exceptional Service from Reservation Agent Ms. Li Impressed Me Dear Guangzhou Jianguo Hotel Team, I am delighted to have the opportunity to express my sincere appreciation for the excellent service provided by your hotel staff, especially the outstanding performance of your reservation agent, Ms. Li. From the moment I first contacted the hotel's reservation department, Ms. Li demonstrated a professional, passionate, and patient attitude in serving me. She carefully listened to my needs and patiently answered all of my questions. Her exceptional communication skills helped me smoothly complete the reservation process. When I arrived at the hotel, Ms. Li once again welcomed me with a warm and friendly demeanor. She ensured that the most suitable room was prepared for me and facilitated my check-in seamlessly. Throughout my stay, Ms. Li remained attentive to my needs and provided exceptionally thoughtful service. Ms. Li's professionalism and service enthusiasm deeply impressed me. She not only possesses outstanding work skills but also showcases genuine care for the guests. This level of service made me feel respected and valued, leaving me with an unforgettable hotel experience. I sincerely hope to visit Guangzhou Jianguo Hotel again and experience the exceptional service from Ms. Li and your dedicated team. Please convey my gratitude to Ms. Li and all the staff members who served me, as they are undoubtedly industry benchmarks. Thank you again, and I wish you continued success and prosperity!

Nice hotel with lot of art installations in the lobby. Rooms are spacious, they have separate bathroom and restrooms, moreover they got cocktail shaker so you can do your own cocktail in the room. Also one of the best locations in Guangzhou, near to everything. I did expect the breakfast would be something spectacular like in W hotel Hong kong, but it was just a regular breakfast like in every hotel.

Booked this hotel for its two famous restaurants. It’s turns out that the room is also well-maintained and rather spacious. The soundproofing is poor though, not sure whether it’s for all rooms or because we are assigned a room with connected one.

The hotel building is old and has been renovated. The rooms are large and have very good facilities. The hotel breakfast is located on the 30th floor and is very complete and has a beautiful view of the city. The staff is very nice. Unfortunately, I saw a cockroach in the hotel lobby, which was very pathetic!!!

Very friendly and accommodating staff; charging ports are on wall ( but charging heads needed) but also usb ports and charger located on the alarm clock; breakfast was so-so but enough variety; great location to subway and 4 malls surrounding the location; overall great stay

First time in Guangzhou and stayed in one of the best hotel. Loved the location, service, cleanliness and space in this hotel. Surrounded with plenty of food, malls and was right above a metro station. Gooding to the Guangzhou Dong HSR is super convenient which is only 3 stations away. Will return to this hotel if going Guangzhou again.

Our first time staying in this hotel and generally gave us good impression from the first step inside the lobby. Staff are very polite and helpful. Although room size is not big but it’s neat and clean. Bathroom is clean and so as the towels. It will be perfect If the lighting condition can be improved as we couldn’t see clear from the mirror. Lighting there is quite gloomy! Checking out was efficient and we were surprised with a gift - a bag of Pullman chocolate! Elena was very nice and helpful. Her warm greetings and smile gave our trip a pleasant touch! We’ll come back to this hotel in our future trip to Zhuhai!

This is a wonderful trip. 3 days 2 nights unlimited access of theme park. Include - buffet dinner . Chimelong is the best theme park in the world . Hope I can see chimelong theme park built all over the world.

We had a wonderful stay at the hotel as a family. The staff were incredibly welcoming and went above and beyond to ensure we were comfortable. The rooms were spacious and clean, and the amenities provided made our stay even more enjoyable. The location was perfect for exploring the local attractions. Highly recommend for families looking for a pleasant and relaxing stay!

Convenient location right above big shopping mall and close to Hong Kong Zhuhai Macau bridge. Breakfast has plenty of varieties with good quality. Room is big and clean with nice river view.

Absolutely loved our stay.  we stayed with a small child of three years old. He enjoyed every bit of it. The hotel has eye for detail for children. For example, it has bath slippers for children, bathrobes,  and also children’s shampoo and washing gel.  the most extravagant part is the breakfast you have so much choice and  you can enjoy your breakfast next to real life penguins as a sightseeing. Definitely recommend staying here when you visit Chimelong Park with children and also definitely recommend the breakfast.

The hotel is beautiful and decorated with a Chinese Pavillion as you enter the lobby. There are a lot of pandas decorated all over the hotel and a Christmas tree made of pandas. Though, the front desk officer who checked us in, couldn't really conversed in English, her colleagues quickly stepped in to help explain to me about our room. They were all very courteous, friendly and helpful. It made the start of our stay very pleasant. We were attended by Rita, Minnie and Jane. Jane quickly provided a wechat number that allowed me to reach out to the hotel staff with ease. She also checked to make sure we were comfortable in our room. We even scored a free upgrade to an Ocean View room, which had a gorgeous view of Zhuhai skyline and we could see Macau from the balcony. The room was very clean, spacious and tidy, my husband loves the bath amenities and my boy enjoyed bubble baths each evening. The housekeeper on our floor was very friendly, always asking if we are enjoying ourselves here and the doormen were very courteous. We had breakfast for 2 days. However, the food didn't quite meet expectations, perhaps we set them high after reading reviews. Most of the items were cold by the time we were seated, it is a very popular hotel so we had to wait for abit to get seated however the queue moved fairly quickly. I must say the hot noodle soup was pretty decent! Checkout was smooth, officers were all very nice and kept checking to make sure we had a good stay. I would return, for the price and the service - this was one of the best stays we had experienced in China. We had an uneventful situation after checking out. We left my son's stuffed toy in the room and only realized after we arrived home late in the evening. By then, my boy was in tears as he had the toy since birth. I quickly reached out to the hotel and thankfully was attended speedily by Yuki and Jessica who got the housekeeping team to search for it. By this morning, they located the toy and arranged to deliver to us. At this time as I am writing this, the toy is on its way back home. I cannot be more thankful, so thank you to everyone mentioned, you have been nothing short of excellent! Happy New Year to the Sheraton team!

We thoroughly enjoyed our stay at your hotel. We truly appreciated the hotel arranging a cake for me and providing a playground pass for my child. The breakfast was delicious, offering a variety of food options. The service was professional, thanks to the check-in staff and the concierge. The hotel is quite new, and it was convenient to have the mall on the hotel's second floor. The rooms were clean, tidy, and quiet. Jisoo at the children's playground was exceptionally polite and patient.

Nicely decorated with good breakfast. The cleaning lady were all very friendly and they were happy to change the sheets when we wanted to. We booked 2 rooms for a family of 4 and got the view of the art centre with the free dessert included in the package. Happy with what we paid and got. Great value. The only disadvantage was that the hotel was quite far from Chimelong, where we wanted to bring the kids.

My experience staying at the E-Beter Hotel was truly surprising and unforgettable. staff for making me feel as warm as being at home. At the beginning, my girlfriend and l planned to spend the weekend at Changlong Resort. A friend had strongly recommended your hotel for itsexcellent service, nice decoration. When l booked the room . Malik meticulously shared some considerations about Changlong Resort, as well as answered some of my questions about visiting Macau. Her thoughtful and professionalservices made me feel incredible.Secondly, when checking in, the frontdesk also made me feel very pleasant. She was polite, always smiling, and the check-in process was quick.

Location is extremely convenient for travelling within Zhuhai, nearby Macau and Hong Kong. Gongbei port is just 10 minutes walk. A shopping mall is directly under this hotel. Hotel front desk and concierge are helpful. Conceirge even showed me the short cut leading to the Gongbei port. A lot of local guests within this hotel. Quite a few restaurants in this hotel. I tried their hotpot restaurant, beef was fresh, food was tasty and service staff was very attentive. There are plenty of eating places around as well. Facility is old surrounded by very old buildings and streets. Easy to get taxi to move around to places of interests e.g. 日月贝，圆明新园，板樟山 etc. Small swimming pool and gym. Not crowded at all. Water supply from the room was not so good and inconsistent temperature. Thus a little troublesome when showering. I find the most uncomfortable part was the bed. I think the mattress was not in good condition. It was noisy whenever I sat or turned and changed my laying down position. I did not sleep well. Feedback to hotel front desk when I checked out. Hope they address the problem avoid impacting the next guest(s).