5-Star Hotels in Jiangsu, China

Truly, we have so many sweet and unforgetable memories during our stay in Pan Pacific Hotel Suchou. We booked ”Family Two Bedrooms” for 4 of us & this room was the best family room we ever had. This room has 2 spacious bedrooms, 2 clean bathrooms and a mini kitchen with refridgerator, microwave and sink that made our in-room experience was very comfortable. The housekeeping was also very kind plus their excellent services to mention. We remember this Ms. Xia Ning, a room attendant, who left a beautiful postcard in our room with her heartful and warm greetings with her own handwritings to make sure we had comfortable stay and satisfied. We are surely touched by her beyond service. The hotel's breakfast was one of the best with so various dishes and all were delicious. Some food were resembling the famous and delicate Chinese cuisines. We fully enjoyed Pan Pacific Suzhou Hotel's Panmen Scenic Area. The scenes of their large beautiful garden at noon and at night was unforgetable. We had a chance to try Chinese traditional clothings from Wu Palace Hanfu Experience Center (with Ms. Yichen's generous assistance) and also one-hour cheongsam experience (for women) that helped us to take many beautiful memorable photos. Other hotel's enjoyable benefits include Suzhou Memories-Wu Palace Historical, Collection of Passport Documents for Wu Palace, Tai Chi Experience, CNY 100 SPA voucher at Jialiya Spa & Free self-service laundry and drying. It surely gave us worth time to spent in the hotel. Our sweet 5-star experience with Pan Pacific Suzhou Hotel this time surely will make us to come back to this great hotel in our next visit to Suzhou.

The hotel's location is incredibly convenient. It's just three subway stops from Nanjing Railway Station, and then a short 300-meter walk from the subway exit. Getting to nearby attractions is also very easy. The room was spacious, and the view of Xuanwu Lake from outside our room was absolutely stunning. They even provided a complimentary afternoon tea that was not only beautiful but also quite tasty. When we checked out, they kindly extended our checkout time to 3:00 PM and gave us a parting gift of body lotion and a FUFU plush toy. The breakfast spread was also incredibly rich and varied. We also had a dedicated butler service; whenever we ordered takeout, our butler Alice would promptly deliver it to our room, much faster than any robot could. Alice was also very thoughtful, sending us numerous travel guides and food recommendations. Overall, it's excellent value for money and highly recommended!

The day before my stay, the butler proactively contacted me to confirm my booking, and that's when I realized I had booked the wrong room. The butler quickly helped me sort it out, which I really appreciated. When we arrived, it was a bit cold, and the hotel promptly brought us a heater, which was a great help. Swimming at night felt amazing with the whole pool to myself. There's a shallow pool, but the water temperature is the same as the adult pool, so it's not ideal for very young children. There's a piano performance in the lobby in the evenings. The kids' play area is free for guests, but it closes a bit too early. The complimentary travel photography was excellent, with no aggressive sales pitches. There were quite a few foreigners in the Western restaurant.

Our stay at the hotel was super comfortable. What we loved most was the breakfast – it runs until 12 PM, so there's no need to rush in the morning, which is incredibly thoughtful. The hotel is also surrounded by plenty of dining and entertainment options, making getting around a breeze. The staff were consistently friendly and helpful throughout our stay. The room itself was cozy and inviting, with soft bedding and well-appointed furnishings. We'll definitely choose this hotel again next time we're in the area!

As a five-star hotel, this was truly one of the most disappointing I've ever stayed in. I had stayed at an InterContinental the day before, thinking I'd try something different. In the end, I found that for the same price, the two hotels were two stars apart in every aspect. Firstly, the location is quite far from all the attractions, which is inconvenient. The downstairs restaurant even closed at 9 PM. Secondly, the elevators were incredibly slow, and you had to transfer once in the middle. It took 15 minutes for a robot to deliver my takeaway to the room. Thirdly, there was no signal in the room upon check-in, not even 5G. I couldn't connect to the internet, and an engineer had to come fix it. After I checked in, the shower room was completely flooded. The 180-degree view from the room faced an office building, which was so close you could see everything clearly. The service manager was quite good and proactively offered complimentary breakfast. Haha, good thing it wasn't paid for! The entire breakfast buffet was vegetarian. I couldn't even find minced meat at the hot food or noodle stations. Are they that broke? I ate one egg and left. If I had paid for this, I would have been furious 🤬.

Staying at Yangzhou Yingbinguan, I felt the full romance of a spring day in Jiangnan ✨. I took my mom on a trip to Yangzhou and was instantly smitten with Yangzhou Yingbinguan! From check-in to check-out, every detail perfectly hit the mark for aesthetics and comfort. Half of the joy of this trip came from this amazing hotel! 🏡 Living in a Jiangnan Garden, every step is a poem. The entire complex is a massive traditional Chinese garden, with pavilions, towers, small bridges over flowing water, and rockeries. In spring, cherry blossoms and crabapples are in full bloom, and black swans gracefully swim on the lake. Even the air is filled with the fragrant scent of plants and trees. We stayed in Building 11, and the hotel thoughtfully prepared welcome gifts: 'Mi San Dao', 'Xiao Mabing', and 'Niupi Tang' from Qilin Pavilion, along with specialty pastries embossed with 'Yangzhou'. The room facilities were also very new. Shuttle carts were available on call throughout the park, making it super convenient to get from our room to Quyuan or other places. It was so thoughtful for traveling with seniors, as they didn't have to walk too much! 📸 Hanfu Styling, bringing the spring vibe to life. The package included a Hanfu photoshoot, located on the first floor of Building 11. There were dozens of Hanfu styles, and the free options were quite good. If you preferred, paid options were an additional 100 RMB. We also added makeup and styling for 100 RMB per person. The makeup artist was excellent; even with many guests waiting, she was very dedicated. The photographer was also great, skilled at guiding poses. My mom's photos turned out gentle and elegant! We received 5 free lightly retouched photos, and additional retouches were only 20 RMB/photo, which was good value for money. 🍜 Quyuan, a Black Pearl Restaurant. Quyuan Teahouse, a Black Pearl 1-diamond restaurant, is conveniently located right within Yingbinguan, meaning you don't have to leave the hotel to experience it! It does get very busy, so it's a good idea to get a number in advance and then explore nearby. The hotel's own breakfast was also excellent. 🚶‍♀️ Direct Access to Slender West Lake, no queuing is a blessing! On the second day, to visit Slender West Lake, the hotel has an exclusive fast lane! No need to wait in long queues at the scenic area entrance; you can enter directly from the hotel grounds. This was truly stress-free for traveling with seniors (normal admission tickets are still required). The hotel garden seamlessly connects to Slender West Lake. In spring, Slender West Lake is vibrant with green willows and colorful flowers, with beautiful scenery at every turn. 🎭 Intangible Cultural Heritage Mini-Theater, an immersive experience of Yangzhou folk customs. During the holidays, the hotel arranged an 'Intangible Cultural Heritage Mini-Theater', which truly amazed us! Yangzhou puppet shows, Yangzhou Qingqu opera, and Yangzhou Pinghua storytelling were performed in rotation. The performers were all professional, and acts like puppet calligraphy and pipa serenades were full of Yangzhou charm. This trip to Yangzhou, Yangzhou Yingbinguan truly gave us so many surprises. From the garden landscape and thoughtful service to the delicious food and intangible cultural heritage experiences, all the beauty of Yangzhou was concentrated here. When traveling with your mom, choosing the right hotel is so important! Next time I come to Yangzhou, I will definitely stay here again!

Extremely satisfied with this relaxing getaway! The environment is exceptionally serene, and the outdoor landscaping and water features are very elegant. You could easily stay around the hotel without feeling bored. Nearby, there's Langshan Scenic Area and Binjiang Park, both within walking distance, making it perfect for a leisurely holiday or a wellness retreat. Membership offers a lot of discounts, including on dining. When I added breakfast separately, the hotel automatically applied a discount, which was very generous. The dining prices are all very reasonable, and the food is delicious. The front desk and concierge staff, both the young men and women, provided excellent service, offering friendly reminders about various things. Elise from guest relations was also wonderful; she called a day in advance and noted a room upgrade, and when I arrived, the front desk already had it arranged. I'll definitely be coming back here for future Chinese New Year holidays.

Stumbled upon this hotel, saw the price was good, so I booked it. Only found out upon check-in that this is the tallest building in Wuxi. The subway station is right downstairs, and Xiao Lou Alley is just across the street. Getting around is super convenient. The hotel's ground-floor entrance isn't very obvious; I walked around a bit before finding it and initially thought it was an office building lobby. I went in and asked, and that's when I learned the hotel's front desk is on the 43rd floor. Taking the express elevator made my ears pop a bit. The room was great, the view was nice, and it was clean. The complimentary soft drinks from the minibar for Trip.com members and the welcome fruit from the hotel were a thoughtful touch. I had read reviews mentioning poor soundproofing and was worried it might affect my sleep, but it turned out to be very quiet. Check-out was also very fast; I just handed in the room card and left. Overall, it was a very good experience. I'd definitely stay here again.

I stayed at this hotel for my birthday and had such a great experience. They upgraded me to a suite, which was clean, beautiful and incredibly spacious. When I arrived, they had a thoughtful birthday setup waiting for me, complete with a cake and a sweet “Happy Birthday” display, which I truly appreciated. They also gave me lovely souvenirs from the city, which was such a nice touch. The staff were warm, helpful and always ready to assist. Breakfast was included and offered a good variety of Western options. The view from the room was amazing and made the stay even more special. The location is also very convenient, right next to a plaza with plenty of food options to choose from. I would absolutely stay here again.

Good hotel, located next to the railway station. It has comfortable rooms, tasty breakfast and professional staff.