5-Star Hotels in Xinjiang, China

This is my first time writing such a detailed review, and I just have to give this place a shout-out, even though my photos are pretty mediocre. I was in Altay for a business trip, and I wasn't thrilled with the hotel my partner booked. So I switched to this one, and I definitely made the right choice. I absolutely loved the hotel's vibe. It seemed like a lot of ski enthusiasts were staying here. It's quite new, and the layout is exactly to my liking. The breakfast was truly excellent. They had rice noodles, which I, a 'southern big potato,' love, and also regular noodles. The laundry room wasn't crowded, and there was a lovely lady in the lobby – she was so beautiful! It seems attractive people gravitate towards attractive hotels. They also have their own coffee bar, and the in-room capsule coffee machine was my absolute favorite. The location is super convenient, right on the main street in the city center, with snowy landscapes on both sides. There are various restaurants right outside the main entrance. The room was spacious enough to fit most ski equipment. It's clear they really understand the ski market. They also offer airport pickup, which is a huge plus. I'll definitely bring my family here next time, and I want to stay in a duplex!

The hotel is conveniently located near the airport, just a 15-minute drive away, with ample parking. It has a 24-hour self-service laundry room and a gym. Check-in at the front desk was quick, and the room was clean and tidy. Customer service, especially from Xiao Yu, was excellent; they proactively contacted me to arrange my room. My flight was delayed, and the hotel even helped me with a late check-out. The driver for the airport transfer also arrived very quickly. All the services were convenient and seamless. I was very satisfied with this stay. Highly recommend!

My stay at the R&F Wanda Vista Hotel in Urumqi was truly exceptional! The Western-style decor immediately caught my eye upon entering the lobby. The Tianshan tapestries and snow lotus lanterns were stunning, instantly elevating the atmosphere. The staff were incredibly welcoming, greeting me immediately and making me feel incredibly attentive. I have to praise Sara, the hotel's housekeeper. After adding her on WeChat, she quickly addressed any requests I had. She was incredibly thoughtful! She also thoughtfully took care of any issues I had with my reservation. The room I was given was the perfect size, spotlessly clean, and odorless. It was a comfortable stay, and I had a great rest. Upon check-out, they even gave the children a small gift. I'll definitely stay here again next time I'm in Urumqi!

Our last hotel on this Northern Xinjiang trip was truly satisfying. I looked it up and found out it's actually managed by a tourism company from Jiangsu, which explains why the management and facilities are a cut above the rest. **Facilities:** The exterior looks understated, but the interior feels very comfortable. The room was spacious, the decor materials were high-quality, it had a good design aesthetic, and was well-maintained. **Hygiene:** Clean and tidy. **Environment:** It's across from Altay Sports Park, and our 6th-floor room had a great view of the snow-capped mountains. **Service:** Check-in at the front desk was very quick, and they even arranged complimentary airport transfer for the next day. **Breakfast:** There was a good variety of options, and the quality was quite good too. Overall, it was the most comfortable hotel we stayed at during this Northern Xinjiang journey.

The hotel staff were very welcoming and the place was clean and tidy. Parking was super convenient, and as a member, they even upgraded my room for free! The facilities were complete, and the breakfast food was delicious with a good variety. It's right by the ancient city, and they even send daily discount coupons via WeChat. Great value for money, I was very satisfied overall 😊

The most unforgettable experience of my trip to Kashgar was the Hanging Gardens B&B. The unique round bed, the beautiful Hanging Gardens Woodcarving Museum, and the exquisite architecture all left a lasting impression. Even more unforgettable was the warm, attentive, and dedicated service provided by the two handsome waiters, Aikebaier and Yimamu! Under the guidance of the manager, they made us feel right at home. I'll definitely be back next time to experience the beautiful Hanging Gardens and its refreshing Western charm.

Although the hotel isn't brand new, its management is exceptionally well-organized, meticulous, and thoughtful. The front desk staff patiently showed us several room types, helped us pick the most suitable one, and even gave us an upgrade. As we were there for our first marathon, we inquired if early breakfast would be available on race day. Upon learning this, the lobby manager promptly arranged for breakfast to be served for all race participants staying at the hotel, which was incredibly efficient. Room service was also highly efficient and incredibly prompt. Highly recommended!

I initially booked another hotel, but when I arrived, it was far from what I expected, and there was nowhere to park. Luckily, I passed by this resplendent hotel, glittering with lights, so I canceled the other booking and switched to this one. The price was the same, which surprised me as I thought it would be expensive, but it was actually quite good. The room was spacious, very clean, and comfortable. There was plenty of parking, which was very convenient. The hotel was warm, and while the breakfast selection was a bit limited, it was still decent.

A truly wonderful stay that exceeded all expectations! We stayed in different hotels in Tashkurgan County over three days, and only Snow Crown deserves a full five-star rating! Excellent Location: The hotel is perfectly situated. Turn right outside and you'll be right on the Panlong Ancient Trail, the Khunjerab Pass, and the various attractions of the Wakhan Corridor. A key point is that there's a gas station right at the door. Travelers should definitely choose a hotel close to a gas station; there are no gas stations along the way to the attractions, so be sure to fill up before setting off. Outside the window, the wetlands and snow-capped mountains offer breathtaking views. Even at night, when there aren't any sandstorms, you can see the stars. Attentive Service: Of the three hotels we stayed at, only Snow Crown had the concierge take the initiative to help with our luggage from the moment we got off the bus. The front desk staff, both Tajik men and women, spoke fluent Chinese and asked if we were traveling for pleasure or business, and recommended itineraries. They also helped us carry our luggage to the car upon check-out and gave us a gift. Room Cleanliness: The room was larger than expected, very clean and tidy, with no odors. Besides the oxygen machine, it also had a humidifier, which is incredibly important for mainland travelers. The room's toiletries were all disposable Chando products, not the kind that come in refillable bottles. They were genuine and smelled great. Two face masks were also provided with the room. The bedding was soft and comfortable, and I slept soundly. The bathroom had separate wet and dry areas, and the water pressure was strong, making for a very comfortable shower. Full Facilities: There was a gym and swimming pool, but I didn't have time to use them. The laundry room was especially noteworthy, with more than double the number of machines compared to other hotels. There was also a free billiards room and karaoke. In the evening, you could choose between Chinese food or yak hotpot, both conveniently located right outside the hotel. The breakfast was more varied and delicious than at other hotels. This trip was made even better by choosing this hotel. I will definitely stay here again and recommend it to friends!

Environment: I booked this hotel specifically for the snow mountain view, and during the off-season, the Conrad Urumqi offers excellent value for money! Unfortunately, the weather on the day I stayed wasn't great, with poor visibility, so the snow mountains weren't very clear. The hotel had a fantastic festive atmosphere before Christmas, with beautiful Christmas trees and decorations. Facilities: I didn't visit the gym but did use the pool. The water temperature, environment, and everything else felt very comfortable. However, some people were taking photos (of people in the pool, not just the surroundings), and the staff didn't intervene. The room facilities were impeccable in all aspects; the executive room was spacious enough, and the layout was well-designed. Service: The staff were very enthusiastic. The handsome Uyghur guys and beautiful ladies were truly a sight to behold, unique in all of China. The front desk lady also proactively shared information about local delicacies and communicated promptly. It would have been even better if they had noticed my birthday more promptly! When checking out, the bellboy, Allen, kindly helped me with my luggage and loaded it into the car. Many thanks. Additionally, the breakfast at Conrad is definitely a bonus! There's an incredibly wide variety: ethnic dishes, Chinese, Western – everything you could wish for! And the taste is absolutely fantastic! The Conrad's milk tea is hands down the richest I've had in Xinjiang during my more than a week-long stay! The baked samsas were so delicious I devoured two; and the Baursak were much thinner and crispier than those I've had elsewhere, and served warm! There was also 'Ganzi Rou' (pot meat); my portion had lamb ribs, which were super tender and incredibly tasty. And breakfast even included steak! Who eats steak for breakfast, you might ask, but honestly, it was really good! I simply didn't have space for the wontons and beef noodles, nor for the dazzling array of Western breakfast options. This is definitely a hotel breakfast I'll miss, and it's perfect for experiencing Xinjiang flavors alone (since outside portions are usually too large, here you can try a bit of everything, and it's all delicious). You absolutely must try breakfast if you stay at the Conrad! The only minor imperfection might be the service: firstly, no one greeted me or led me to a table when I entered, nor did anyone ask what I wanted to drink; it was mostly self-service. Later, I noticed that not everyone was unattended; some guests were seated. It wasn't busy when I went, so I'm not sure what the situation was. Secondly, I wanted a soft-boiled egg, and the chef told me to come back in two minutes, but it wasn't soft-boiled at all, just a regular hard-boiled egg. Lastly, there was a mix-up with orders; I'm not sure how the staff remembered who ordered what, as I was served 'Ganzi Rou' twice, and three plates of steak were brought to me at one point 😅 Meanwhile, the table next to me had been waiting ages for their steak and eventually left impatient… These are some nitpicky details, but they don't overshadow the overall excellent experience, as the food itself was truly faultless. Location: There's a large shopping mall right next door, making shopping very convenient. If you walk through the mall, you'll reach the museum, so it's very convenient to stay here if you want to visit the museum. The staff on the ground floor are also very helpful with directions, telling you the quickest way to get around.