5 Stars Hotels in Andalusia, Spain

The hotel is super beautiful, very southern Spanish style The room is large, the bed is very comfortable, all the facilities are very exquisite, toiletries, towels, sheets, all are very clean. Bathtub, shower hardware facilities are also very very satisfactory The hotel design is very stylish, there is an outdoor swimming pool to sunbathe, very chill The breakfast has many varieties and tastes very good, but the attitude of the waiter at the breakfast front desk is average, and the other staff are very good! I will choose to stay again and recommend you to book this hotel

I extended my stay at the hotel because there were issues with my booking at another hotel. The second stay was better than the first one and there were no visible stains. The hotel is located next to the Alhambra and it's an uphill walk if traveling from the city centre to the hotel on foot.

The biggest defect is not being able to smoke anywhere in the facility, and the food and cocktails are not up to the level of a hotel like this, otherwise to disconnect with the pool and the high-quality service and room

We arrived during a rain storm and could not access the parking space in front of the hotel as there were two busses and a police van occupying the space. We later learned that the busses belonged to an Italian soccer team that was staying at the hotel and that was given priority over all other, less important, guests. Since we could not stop in front of the hotel and had no idea where to go, we were forced to drive around the block in heavy rain and traffic. We eventually found our way to the enormous underground parking garage, which serves as the parking garage for a mall, offices, conference center and the hotel. The garage was poorly marked and we could not find the the right elevator/exit for the hotel. After exiting at the wrong place and getting soaked from the rain, we eventually found the entrance to the hotel, which was on the opposite side. A porter was sent to accompany us back to the parking garage to show us the way. The porter told us that this is an everyday occurrence when guests get lost in the parking garage or take the wrong elevators due to poor signage. When we expressed our grievances to the reception staff, they argued and told us that there were signs. Later that night, we called the reception desk asking for two wine glasses and a cork screw since there were none in the room. The receptionist informed us that it will be an extra charge to bring wine glasses and a cork screw to our room, but that we could get them from the restaurant on the 35th floor if we went to pick them up. My husband asked whether he had to bring the bottle to the restaurant to open and the receptionist said that was not necessary. When my husband went up to the restaurant and asked for the cork screw, they told him they could not give it to him as it was very expensive and they needed it. As a result, my husband had to return to the room and bring the wine bottle to the restaurant. Prior to our arrival, my husband sent an email to the hotel requesting certain information, but did not receive a response. When we asked the reception staff why there was no response to our email, they told us that we sent it to an email box that does not go to them. The next day it became clear to us that they had full access to the mail box since they asked us if we were still interested in the booking we requested in our email. In addition to the poor service, the room decor and furniture looked cheap and the shower and WC were very small. Although we booked the hotel for two nights, we decided to leave the next day. Upon departure, we called for help with our luggage, but there was no answer so we did not get any help. This is the worst five star hotel experience we ever had and the first and last time we will ever stay at a Eurostar hotel.

Friends recommended this hotel for our stay in Malaga and it did not disappoint. We got a lovely welcome from the staff at reception who had us seated with a glass of Cava within 5 minutes, a quick check easy check in and we were shown to our lovely room on the 4th floor. The room was fabulous and had everything we expected and more. The bathroom and facilities are excellent with lots of hidden touches. The bed is one of the most comfortable we've experienced in ages. We enjoyed the hospitality this hotel has to offer and we enjoyed breakfast at the roof top restaurant and bar plus we visited the pool area, we even had lunch at Carmen on the ground floor. We stayed for four nights and enjoyed Malaga from this perfectly located hotel. If we return to Malaga we will 100% return to this hotel but we also look forward to try the other hotels this group has to offer. Well done to this excellent group of staff.

It was a great pleasure to stay at this beautiful hotel again. The hotel offers a great location, and a free shuttle service to the beach and other locations in town. It has several pools, but the most impressive is the Infinity Pool on the top floor of the hotel overlooking the beach and the beautiful landscape. Our suite was very impressive and comfortable. Buffet breakfast was delicious with a variety of food and champagne included. If you like sports the hotel has tennis, paddle and volleyball courts as well as a gym. The following individuals made our stay very special : Natalia, Bartolome, Miguel and Pablo at the reception desk. Estefania at the breakfast buffet. David and Rafael at the Infinity Pool.

It should be the best hotel in Seville. It has an excellent location, very close to the palace and church, and surrounded by the business district. The hotel itself belongs to Marriott's Luxury Collection brand. It was built by Alfonso XIII for the World Expo. It has a strong historical atmosphere and the elevator is very unique. The room itself is also very good, with good furnishings, comfortable beds and bathrooms. The supplies are all from selected brands, and there are no shortcomings except that there is no separate shower; the breakfast is rich and tastes good. It is self-service. There is a dedicated hot food chef in the left channel facing the dining table, who can make omelette and omelettes. And so on; luggage handling when checking in, luggage storage and taxi calling when leaving the hotel were all smooth; a final reminder: since this hotel is a well-known luxury hotel in the local area, it will be considered a wealthy person, so be careful when taking a taxi. The driver will charge you more. I came from the airport and used the meter for around 28 euros, but the driver charged me 35 euros. Please be careful.

Just back from a week at this hotel, we were impressed by the quality of the service. I have stayed at lots of five star hotels in the past and was a bit nervous with some of the reviews. However it was a lovely surprise to enjoy this hotel. Three things worth mentioning: 1. Staff are helpful, professional and nothing is too much trouble, they genuinely care. A special mention to the main restaurant staff, they went above and beyond. We had booked half board, but they suggested food that wasn’t on the menus, so helpful. The food quality was high and a great choice. If you fancy something not offered just ask. 2. Cleaning & maid staff, again the place was immaculate. Always asking if you need extra towels or if everything is okay. 3. Reception staff - helpful, attentive. For example they advised on a day trip to the mountains and arranged hire car, so no problems. The room sizes remind me of the five star rooms in the London hotels, so not overly big. But they do have a lovely chaise long on the balcony. I would say it’s more of a boutique style traditional five star hotel. We had a four-year old as well as a ten year old so I was a bit concerned that they would be bored. There is a kids pool area and they loved the food. They had a blast meeting children from other countries. Finally the location is great on the beach 🏖

1. Out of all the accommodations we stayed in during our 10-day trip to Spain, it was the most expensive but the worst 2. I paid in advance (including breakfast), but I went to check-in, but I said there was no payment, and I stood there for over 30 minutes. At this time, it was around 9:30 p.m. 3. Reservation details + card details + receipts, etc. are printed and shown. The staff tried to resolve it with the reservation company, but it didn't go well. He said he was sorry and said to go to bed, got the key and went to the room (moved by car) 4. I received two keys, but both of them opened the door. My husband got in the car and went to the front desk again to get them, but in the meantime, another one was missing. 5. I have to go to breakfast the next day, but no one contacted me to see if it was resolved or not. Since the hotel reservation company settled with the hotel, they said to go eat. 6. On the 1st day, after breakfast, they asked me to pay, and they said it was included, so they said yes. 7. On the 2nd day, I was leaving after breakfast, but the staff chased me out and asked me to pay. 8. I'm sorry when I check out, nothing to say

Comfortable hotel, spacious, modern and clean. One step away from the old city, crossing the road is the old city, and it takes ten minutes to walk to the mosque. You can see the minarets of the mosque in the room. After walking through the narrow alleys of the old city, I returned to the hotel in a comfortable mood. Breakfast is served in addition to regular continental food, with Cordoba specialties and desserts.

The hotel is super beautiful, very southern Spanish style The room is large, the bed is very comfortable, all the facilities are very exquisite, toiletries, towels, sheets, all are very clean. Bathtub, shower hardware facilities are also very very satisfactory The hotel design is very stylish, there is an outdoor swimming pool to sunbathe, very chill The breakfast has many varieties and tastes very good, but the attitude of the waiter at the breakfast front desk is average, and the other staff are very good! I will choose to stay again and recommend you to book this hotel

We arrived during a rain storm and could not access the parking space in front of the hotel as there were two busses and a police van occupying the space. We later learned that the busses belonged to an Italian soccer team that was staying at the hotel and that was given priority over all other, less important, guests. Since we could not stop in front of the hotel and had no idea where to go, we were forced to drive around the block in heavy rain and traffic. We eventually found our way to the enormous underground parking garage, which serves as the parking garage for a mall, offices, conference center and the hotel. The garage was poorly marked and we could not find the the right elevator/exit for the hotel. After exiting at the wrong place and getting soaked from the rain, we eventually found the entrance to the hotel, which was on the opposite side. A porter was sent to accompany us back to the parking garage to show us the way. The porter told us that this is an everyday occurrence when guests get lost in the parking garage or take the wrong elevators due to poor signage. When we expressed our grievances to the reception staff, they argued and told us that there were signs. Later that night, we called the reception desk asking for two wine glasses and a cork screw since there were none in the room. The receptionist informed us that it will be an extra charge to bring wine glasses and a cork screw to our room, but that we could get them from the restaurant on the 35th floor if we went to pick them up. My husband asked whether he had to bring the bottle to the restaurant to open and the receptionist said that was not necessary. When my husband went up to the restaurant and asked for the cork screw, they told him they could not give it to him as it was very expensive and they needed it. As a result, my husband had to return to the room and bring the wine bottle to the restaurant. Prior to our arrival, my husband sent an email to the hotel requesting certain information, but did not receive a response. When we asked the reception staff why there was no response to our email, they told us that we sent it to an email box that does not go to them. The next day it became clear to us that they had full access to the mail box since they asked us if we were still interested in the booking we requested in our email. In addition to the poor service, the room decor and furniture looked cheap and the shower and WC were very small. Although we booked the hotel for two nights, we decided to leave the next day. Upon departure, we called for help with our luggage, but there was no answer so we did not get any help. This is the worst five star hotel experience we ever had and the first and last time we will ever stay at a Eurostar hotel.

It should be the best hotel in Seville. It has an excellent location, very close to the palace and church, and surrounded by the business district. The hotel itself belongs to Marriott's Luxury Collection brand. It was built by Alfonso XIII for the World Expo. It has a strong historical atmosphere and the elevator is very unique. The room itself is also very good, with good furnishings, comfortable beds and bathrooms. The supplies are all from selected brands, and there are no shortcomings except that there is no separate shower; the breakfast is rich and tastes good. It is self-service. There is a dedicated hot food chef in the left channel facing the dining table, who can make omelette and omelettes. And so on; luggage handling when checking in, luggage storage and taxi calling when leaving the hotel were all smooth; a final reminder: since this hotel is a well-known luxury hotel in the local area, it will be considered a wealthy person, so be careful when taking a taxi. The driver will charge you more. I came from the airport and used the meter for around 28 euros, but the driver charged me 35 euros. Please be careful.

I have nothing but good comments to write about this hotel. Firstly, I made a mistake myself to book a room for the wrong dates, we discovered this a few weeks before our trip and they were very kind to reschedule although normally the money would have been lost as no refund booking was made. Secondly, we loved the decoration. We stayed in a suite, it was very big, high ceilings, gloomy, nice walk-in shower. SUPER comfortable bed and even though we had a room at the busy road, we heard nothing of that!. The breakfast was fairly simple but delicious in a nice surrounding. Personnel extremely friendly and always ready to answer questions and have a small chat. When we arrived, they were celebrating their one year opening and we were even served a free bottle of cava! Location was good, close to the food market and not too far from the center. I can highly recommend this hotel to anyone going to Seville Only one thing I'd like to suggest is where you store your suitcase in the room, there is very little light there, so difficult to find things if you don't put everything in the cupboards.

We can highly recommend this hotel. We had a minor issue with our room on our first night but this was resolved without question and we were moved to another room. Every single member of staff were friendly and courteous. We were a large group and reception helped us out booking excursions, restaurants and transfers. We ate in the restaurant one evening and the food was excellent, served by our favourite waiter of our whole trip! Well done Radisson you should be very proud. The hotel is ideally situated for getting around the city on foot.

It’s a very nice luxury hotel, but I just can’t get excited about it. Check in and staff was very pleasant and the rooms are very nicely furnished. On the other hand the beds are too hard for my liking and I forgot to ask for a change from feather pillows. The shower dripped making noise all night and breakfast service is at best OK. The staff are all very helpful and friendly and maybe I’m being a bit hard providing an average rating but at these prices you need to be a bit more than what the hotel is.

This is our fourth visit… we love the Mercer Sevilla. This was apparently a wealthy family’s property in the old city and has been so incredibly well redesigned into a small luxury hotel… perhaps 12 or 14 rooms with massively high ceilings, transitional design, and the best of interior fittings. The rooms are on two floors while the third floor boasts a small rooftop pool which is perfect to combat summer heat from May to Sept. The staff are world class and very helpful when needed, but otherwise discreet. Mattresses are top quality. Location is perfect to explore the old city. Can’t say enough good things about this location. And while far from cheap, the value equation is excellent. I can’t think of a better base in Sevilla!

Positives: 1) Reception very professional. 2) Perfect location for both old town and shopping district. 3) Junior Suite nice size considering size of building. Bed very cosy and gorgeous bathroom with one of the best showers I’ve experienced at a 5 star and plus level. 4) Hotel spotlessly clean. Negatives: 1) The welcome drinks should be provided as in all 5 star and plus establishments upon arrival. At UNUK, you are provided with a key which you are to present during your stay. This is just a cheap scam to force customers who are paying 5 star plus prices to stay in the hotel band then pay more for extra drinks and maybe even food. I just handed the key back upon departure, very poor start and disappointing end. 2) The service at breakfast was the worst I have ever experienced. a) Except day 1 on Wednesday 15th, we were left at the breakfast entrance, despite the staff walking around an empty restaurant. On the other 3 occasions, we were rescued by one of the kind gentlemen on reception, who took our number and allowed us in. b) On Friday 17th we were abruptly told twice by the blonde lady to wait as we were ordering, seemed to be a connectivity issue, but we were never told. c) I then received a cup with a crack. Staff in a 5 star plus restaurant and the hotel management should ensure this is an absolute no no. d) On Saturday 18th we had to ask for service for the cooked food order, that’s unforgivable service. Then it got worse, The lady with the dark hair who was working the early shift, despite me showing her the menu had no idea what we were ordering. So instead of clarifying or asking a colleague just walked off and I received my breakfast, but my wife did not. Absolutely not 5 star plus, hence my 2 star rating. We will be returning to Seville, but not to Hotel UNUK.

The hotel is just opposite to the cathedral. You can walk to palace church bullring and the city parasol. It is convenient to have meals around the hotel. The hotel has a strong smell of decoration, and it is noisy at night.

The hotel is super beautiful, very southern Spanish style The room is large, the bed is very comfortable, all the facilities are very exquisite, toiletries, towels, sheets, all are very clean. Bathtub, shower hardware facilities are also very very satisfactory The hotel design is very stylish, there is an outdoor swimming pool to sunbathe, very chill The breakfast has many varieties and tastes very good, but the attitude of the waiter at the breakfast front desk is average, and the other staff are very good! I will choose to stay again and recommend you to book this hotel

We arrived during a rain storm and could not access the parking space in front of the hotel as there were two busses and a police van occupying the space. We later learned that the busses belonged to an Italian soccer team that was staying at the hotel and that was given priority over all other, less important, guests. Since we could not stop in front of the hotel and had no idea where to go, we were forced to drive around the block in heavy rain and traffic. We eventually found our way to the enormous underground parking garage, which serves as the parking garage for a mall, offices, conference center and the hotel. The garage was poorly marked and we could not find the the right elevator/exit for the hotel. After exiting at the wrong place and getting soaked from the rain, we eventually found the entrance to the hotel, which was on the opposite side. A porter was sent to accompany us back to the parking garage to show us the way. The porter told us that this is an everyday occurrence when guests get lost in the parking garage or take the wrong elevators due to poor signage. When we expressed our grievances to the reception staff, they argued and told us that there were signs. Later that night, we called the reception desk asking for two wine glasses and a cork screw since there were none in the room. The receptionist informed us that it will be an extra charge to bring wine glasses and a cork screw to our room, but that we could get them from the restaurant on the 35th floor if we went to pick them up. My husband asked whether he had to bring the bottle to the restaurant to open and the receptionist said that was not necessary. When my husband went up to the restaurant and asked for the cork screw, they told him they could not give it to him as it was very expensive and they needed it. As a result, my husband had to return to the room and bring the wine bottle to the restaurant. Prior to our arrival, my husband sent an email to the hotel requesting certain information, but did not receive a response. When we asked the reception staff why there was no response to our email, they told us that we sent it to an email box that does not go to them. The next day it became clear to us that they had full access to the mail box since they asked us if we were still interested in the booking we requested in our email. In addition to the poor service, the room decor and furniture looked cheap and the shower and WC were very small. Although we booked the hotel for two nights, we decided to leave the next day. Upon departure, we called for help with our luggage, but there was no answer so we did not get any help. This is the worst five star hotel experience we ever had and the first and last time we will ever stay at a Eurostar hotel.

It should be the best hotel in Seville. It has an excellent location, very close to the palace and church, and surrounded by the business district. The hotel itself belongs to Marriott's Luxury Collection brand. It was built by Alfonso XIII for the World Expo. It has a strong historical atmosphere and the elevator is very unique. The room itself is also very good, with good furnishings, comfortable beds and bathrooms. The supplies are all from selected brands, and there are no shortcomings except that there is no separate shower; the breakfast is rich and tastes good. It is self-service. There is a dedicated hot food chef in the left channel facing the dining table, who can make omelette and omelettes. And so on; luggage handling when checking in, luggage storage and taxi calling when leaving the hotel were all smooth; a final reminder: since this hotel is a well-known luxury hotel in the local area, it will be considered a wealthy person, so be careful when taking a taxi. The driver will charge you more. I came from the airport and used the meter for around 28 euros, but the driver charged me 35 euros. Please be careful.

We can highly recommend this hotel. We had a minor issue with our room on our first night but this was resolved without question and we were moved to another room. Every single member of staff were friendly and courteous. We were a large group and reception helped us out booking excursions, restaurants and transfers. We ate in the restaurant one evening and the food was excellent, served by our favourite waiter of our whole trip! Well done Radisson you should be very proud. The hotel is ideally situated for getting around the city on foot.

I have nothing but good comments to write about this hotel. Firstly, I made a mistake myself to book a room for the wrong dates, we discovered this a few weeks before our trip and they were very kind to reschedule although normally the money would have been lost as no refund booking was made. Secondly, we loved the decoration. We stayed in a suite, it was very big, high ceilings, gloomy, nice walk-in shower. SUPER comfortable bed and even though we had a room at the busy road, we heard nothing of that!. The breakfast was fairly simple but delicious in a nice surrounding. Personnel extremely friendly and always ready to answer questions and have a small chat. When we arrived, they were celebrating their one year opening and we were even served a free bottle of cava! Location was good, close to the food market and not too far from the center. I can highly recommend this hotel to anyone going to Seville Only one thing I'd like to suggest is where you store your suitcase in the room, there is very little light there, so difficult to find things if you don't put everything in the cupboards.

It’s a very nice luxury hotel, but I just can’t get excited about it. Check in and staff was very pleasant and the rooms are very nicely furnished. On the other hand the beds are too hard for my liking and I forgot to ask for a change from feather pillows. The shower dripped making noise all night and breakfast service is at best OK. The staff are all very helpful and friendly and maybe I’m being a bit hard providing an average rating but at these prices you need to be a bit more than what the hotel is.

This is our fourth visit… we love the Mercer Sevilla. This was apparently a wealthy family’s property in the old city and has been so incredibly well redesigned into a small luxury hotel… perhaps 12 or 14 rooms with massively high ceilings, transitional design, and the best of interior fittings. The rooms are on two floors while the third floor boasts a small rooftop pool which is perfect to combat summer heat from May to Sept. The staff are world class and very helpful when needed, but otherwise discreet. Mattresses are top quality. Location is perfect to explore the old city. Can’t say enough good things about this location. And while far from cheap, the value equation is excellent. I can’t think of a better base in Sevilla!

Positives: 1) Reception very professional. 2) Perfect location for both old town and shopping district. 3) Junior Suite nice size considering size of building. Bed very cosy and gorgeous bathroom with one of the best showers I’ve experienced at a 5 star and plus level. 4) Hotel spotlessly clean. Negatives: 1) The welcome drinks should be provided as in all 5 star and plus establishments upon arrival. At UNUK, you are provided with a key which you are to present during your stay. This is just a cheap scam to force customers who are paying 5 star plus prices to stay in the hotel band then pay more for extra drinks and maybe even food. I just handed the key back upon departure, very poor start and disappointing end. 2) The service at breakfast was the worst I have ever experienced. a) Except day 1 on Wednesday 15th, we were left at the breakfast entrance, despite the staff walking around an empty restaurant. On the other 3 occasions, we were rescued by one of the kind gentlemen on reception, who took our number and allowed us in. b) On Friday 17th we were abruptly told twice by the blonde lady to wait as we were ordering, seemed to be a connectivity issue, but we were never told. c) I then received a cup with a crack. Staff in a 5 star plus restaurant and the hotel management should ensure this is an absolute no no. d) On Saturday 18th we had to ask for service for the cooked food order, that’s unforgivable service. Then it got worse, The lady with the dark hair who was working the early shift, despite me showing her the menu had no idea what we were ordering. So instead of clarifying or asking a colleague just walked off and I received my breakfast, but my wife did not. Absolutely not 5 star plus, hence my 2 star rating. We will be returning to Seville, but not to Hotel UNUK.

The hotel is just opposite to the cathedral. You can walk to palace church bullring and the city parasol. It is convenient to have meals around the hotel. The hotel has a strong smell of decoration, and it is noisy at night.

The hotel is super beautiful, very southern Spanish style The room is large, the bed is very comfortable, all the facilities are very exquisite, toiletries, towels, sheets, all are very clean. Bathtub, shower hardware facilities are also very very satisfactory The hotel design is very stylish, there is an outdoor swimming pool to sunbathe, very chill The breakfast has many varieties and tastes very good, but the attitude of the waiter at the breakfast front desk is average, and the other staff are very good! I will choose to stay again and recommend you to book this hotel

We arrived during a rain storm and could not access the parking space in front of the hotel as there were two busses and a police van occupying the space. We later learned that the busses belonged to an Italian soccer team that was staying at the hotel and that was given priority over all other, less important, guests. Since we could not stop in front of the hotel and had no idea where to go, we were forced to drive around the block in heavy rain and traffic. We eventually found our way to the enormous underground parking garage, which serves as the parking garage for a mall, offices, conference center and the hotel. The garage was poorly marked and we could not find the the right elevator/exit for the hotel. After exiting at the wrong place and getting soaked from the rain, we eventually found the entrance to the hotel, which was on the opposite side. A porter was sent to accompany us back to the parking garage to show us the way. The porter told us that this is an everyday occurrence when guests get lost in the parking garage or take the wrong elevators due to poor signage. When we expressed our grievances to the reception staff, they argued and told us that there were signs. Later that night, we called the reception desk asking for two wine glasses and a cork screw since there were none in the room. The receptionist informed us that it will be an extra charge to bring wine glasses and a cork screw to our room, but that we could get them from the restaurant on the 35th floor if we went to pick them up. My husband asked whether he had to bring the bottle to the restaurant to open and the receptionist said that was not necessary. When my husband went up to the restaurant and asked for the cork screw, they told him they could not give it to him as it was very expensive and they needed it. As a result, my husband had to return to the room and bring the wine bottle to the restaurant. Prior to our arrival, my husband sent an email to the hotel requesting certain information, but did not receive a response. When we asked the reception staff why there was no response to our email, they told us that we sent it to an email box that does not go to them. The next day it became clear to us that they had full access to the mail box since they asked us if we were still interested in the booking we requested in our email. In addition to the poor service, the room decor and furniture looked cheap and the shower and WC were very small. Although we booked the hotel for two nights, we decided to leave the next day. Upon departure, we called for help with our luggage, but there was no answer so we did not get any help. This is the worst five star hotel experience we ever had and the first and last time we will ever stay at a Eurostar hotel.

It should be the best hotel in Seville. It has an excellent location, very close to the palace and church, and surrounded by the business district. The hotel itself belongs to Marriott's Luxury Collection brand. It was built by Alfonso XIII for the World Expo. It has a strong historical atmosphere and the elevator is very unique. The room itself is also very good, with good furnishings, comfortable beds and bathrooms. The supplies are all from selected brands, and there are no shortcomings except that there is no separate shower; the breakfast is rich and tastes good. It is self-service. There is a dedicated hot food chef in the left channel facing the dining table, who can make omelette and omelettes. And so on; luggage handling when checking in, luggage storage and taxi calling when leaving the hotel were all smooth; a final reminder: since this hotel is a well-known luxury hotel in the local area, it will be considered a wealthy person, so be careful when taking a taxi. The driver will charge you more. I came from the airport and used the meter for around 28 euros, but the driver charged me 35 euros. Please be careful.

We can highly recommend this hotel. We had a minor issue with our room on our first night but this was resolved without question and we were moved to another room. Every single member of staff were friendly and courteous. We were a large group and reception helped us out booking excursions, restaurants and transfers. We ate in the restaurant one evening and the food was excellent, served by our favourite waiter of our whole trip! Well done Radisson you should be very proud. The hotel is ideally situated for getting around the city on foot.

I have nothing but good comments to write about this hotel. Firstly, I made a mistake myself to book a room for the wrong dates, we discovered this a few weeks before our trip and they were very kind to reschedule although normally the money would have been lost as no refund booking was made. Secondly, we loved the decoration. We stayed in a suite, it was very big, high ceilings, gloomy, nice walk-in shower. SUPER comfortable bed and even though we had a room at the busy road, we heard nothing of that!. The breakfast was fairly simple but delicious in a nice surrounding. Personnel extremely friendly and always ready to answer questions and have a small chat. When we arrived, they were celebrating their one year opening and we were even served a free bottle of cava! Location was good, close to the food market and not too far from the center. I can highly recommend this hotel to anyone going to Seville Only one thing I'd like to suggest is where you store your suitcase in the room, there is very little light there, so difficult to find things if you don't put everything in the cupboards.

It’s a very nice luxury hotel, but I just can’t get excited about it. Check in and staff was very pleasant and the rooms are very nicely furnished. On the other hand the beds are too hard for my liking and I forgot to ask for a change from feather pillows. The shower dripped making noise all night and breakfast service is at best OK. The staff are all very helpful and friendly and maybe I’m being a bit hard providing an average rating but at these prices you need to be a bit more than what the hotel is.

The hotel is just opposite to the cathedral. You can walk to palace church bullring and the city parasol. It is convenient to have meals around the hotel. The hotel has a strong smell of decoration, and it is noisy at night.

This is our fourth visit… we love the Mercer Sevilla. This was apparently a wealthy family’s property in the old city and has been so incredibly well redesigned into a small luxury hotel… perhaps 12 or 14 rooms with massively high ceilings, transitional design, and the best of interior fittings. The rooms are on two floors while the third floor boasts a small rooftop pool which is perfect to combat summer heat from May to Sept. The staff are world class and very helpful when needed, but otherwise discreet. Mattresses are top quality. Location is perfect to explore the old city. Can’t say enough good things about this location. And while far from cheap, the value equation is excellent. I can’t think of a better base in Sevilla!

Positives: 1) Reception very professional. 2) Perfect location for both old town and shopping district. 3) Junior Suite nice size considering size of building. Bed very cosy and gorgeous bathroom with one of the best showers I’ve experienced at a 5 star and plus level. 4) Hotel spotlessly clean. Negatives: 1) The welcome drinks should be provided as in all 5 star and plus establishments upon arrival. At UNUK, you are provided with a key which you are to present during your stay. This is just a cheap scam to force customers who are paying 5 star plus prices to stay in the hotel band then pay more for extra drinks and maybe even food. I just handed the key back upon departure, very poor start and disappointing end. 2) The service at breakfast was the worst I have ever experienced. a) Except day 1 on Wednesday 15th, we were left at the breakfast entrance, despite the staff walking around an empty restaurant. On the other 3 occasions, we were rescued by one of the kind gentlemen on reception, who took our number and allowed us in. b) On Friday 17th we were abruptly told twice by the blonde lady to wait as we were ordering, seemed to be a connectivity issue, but we were never told. c) I then received a cup with a crack. Staff in a 5 star plus restaurant and the hotel management should ensure this is an absolute no no. d) On Saturday 18th we had to ask for service for the cooked food order, that’s unforgivable service. Then it got worse, The lady with the dark hair who was working the early shift, despite me showing her the menu had no idea what we were ordering. So instead of clarifying or asking a colleague just walked off and I received my breakfast, but my wife did not. Absolutely not 5 star plus, hence my 2 star rating. We will be returning to Seville, but not to Hotel UNUK.