5-Star Hotels in Penang, Malaysia

A Studio apartment vibes, nicely renovated unit. Location is very good and central. Grab is affordable—around RM7–RM20++ to most places for 6 pax, and usually under RM30++ to the airport. Walking distance to vegetarian food like 8 Morality Vegetarian Restaurant, desserts at Four Beans, and close to 1st Avenue Mall, so getting around is easy. Unit is on level 29 with a nice Penang view. Morning sun comes in, but curtains are provided. Facilities are simple—a small gym and a swimming pool on level 36 with a good view. Security is good, with access card required everywhere, including your own floor. Essentials are well provided: Steamer, hair dryer, fridge, and even a wok if you want to cook. Hot and cold water dispenser is available—this is a super plus point. Shampoo and body soap are provided; please bring your own toothbrush and toothpaste. Tv, ceiling fan and aircon is available. 4 charging points available at bedside. Table with 3 chairs for cozy lunch or quick bites. Grabfood very convenient, just collect it at the lobby will do. Check-in is at 3pm and check-out at 11am, which is reasonable. Instructions by MC Home are clear and easy to follow, as they are super responsive. A few small downsides: occasional plumbing smell near the lobby (around Bila Bila Mart, not inside the unit) - management should solve this and also no washing machine cum dryer is available, and the unit is close to the lift so you may hear some noise at night (once or twice — which is fine for us). The apartment is very new (completed mid-2025), so there may be some ongoing renovation works during the day. Still highly recommended! Had a good family staycation!

We stayed in G Hotel Kelawai for 5 nights. The hotel is between two shopping malls - Gurney Plaza and Gurney Paragon. Excellent location. Another hotel nearby (about 400m) is G Hotel Gurney. Both the hotels' guests are given the option to use each other's facilities and guests are given the flexibility to have their breakfast at either hotel without any advanced notice. By the way, G Hotel Gurney is the older hotel and is directly connected to Gurney Plaza, whereas G Hotel Kelawai is less crowded and quieter, which we liked. The breakfast variety is acceptable for guests who are on a short stay. Out of curiosity, we wanted to try out the breakfast at G Hotel Gurney but were prevented from doing so because of the heavy rain. Upon request, hotel guests can commute between the two by the hotels' buggy. The 25-m swimming pool and gym in Kelawai were hardly used. Clean and well-maintained rooms.

I have upgrade my room to 1bedroom suite. My family and I love the room. My kids enjoy the bathtub. Hotel location is good too as it is near to the airport. It only cost me about RM14 by taking grab from hotel to airport. Will definitely book again..

Love the stay and staffs are all friendly! Room was so spacious! Will definitely come back for a stay. Just a small drawback which was the noise for my second morning, I complained about it and hotel mentioned was the mall beside and they can’t do anything plus it was a Sunday! Our friends who were staying in higher floor (30+) didn’t hear that, our floor located at 20 stg so maybe it depends on luck?

My friend and I stayed in a Cecil king room at the Fifth Avenue Hotel, and it was an absolutely fantastic experience! The hygiene was impeccable, the hotel environment was elegant and comfortable, and the staff were incredibly warm and attentive. The facilities were modern and easy to use. My friend and I both felt it exceeded our expectations, and we highly recommend it for a stay with friends!

Room is spacious, can open at least 4 luggages. Bed and pillow are comfy, too bad there is only 1 type of pillow. Was told by front desk they will ask bell boy to send the luggage to our room during check in but still nothing after 1 hour. Room is a bit too dark, there was dust on the tissue box. Bath robe & bathroom tiles have stinks. Front desk was disappointing. Didn’t explain anything about hotel service/ facilities. Previously stayed at Park Royal where staff also said nothing but at least there’s a whole manual I can read in the room. Asked front desk at night how much for a late check out but he didn’t know and told us to call in the morning. Also asked us for the luggage tag when we retrieved our luggage but they didn’t give us in the first place. Front desk doesn’t feel welcoming. Room is spacious but a bit dark even turning on all the nights. Love that there’s YouTube on the TV. There’s a slight moldy smell so had to turn the air-con very cold. Would be great if it there could be foam pillows which are better for necks. Location is ok, a few mins walk to Campbell street. Grab to various places mostly cost around USD$3, around USD$8 to airport. General experience is ok but I expect more from a 5 star hotel.

Facilities: Top-notch, luxurious, and a new hotel with a great design. Cleanliness: Five-star. Environment: The interior is excellent, but the external surroundings are just average. Service: The dining is fantastic, the restaurant is beautiful, and the à la carte dishes are high quality and exquisite. The Southeast Asian-style bar and cocktails are also superb.

This stay far exceeded my expectations – it perfectly embodies the feeling of ”home away from home”! The hotel's location is excellent, with convenient transportation, and the rooms are clean and comfortable. The staff are warm and attentive, especially the young man who speaks Chinese. Overall, it was a very pleasant stay, and I highly recommend it!

A very enjoyable experience with some of the best decor of any boutique hotel, not just in Asia. The staff went out of their way to make our stay pleasant and make us feel special. The hotel lacks decent gym facilities and the pool needs a mid-height front privacy wall to separate it from the street, but otherwise, it is fabulous. The food is good to very good and the international wine list is broad and well balanced in price and variety. And, the first drink on the house each evening helps settle you in for the evening after a hard day's trekking around Georgetown. Much to be liked. Recommended vs any cookie-cutter hotel for the same price.

2nd time visit this year. Love the location but the best is the staff who were all friendly. Maybe because of school holidays and company trips, the hotel was full occupancy. Long queue for breakfast and things were not replenished or breaking down. The next day when they left was much better. That said, still have to give my praises to the staff who worked extra hard during peak period