Clean. Nice selection of breakfast. The concierge was professional and helpful. The valet staff was very helpful with the taxis.
The reception desk staff was not quite familiar with his work.
1. Couldn’t find my booking.
2. Miscalculated the number of nights to stay
3. Didn’t realize the room was prepaid and was going to charge again.
But he acknowledged his mistakes.
There were 4 huge cockroaches in my room. I killed 2, the other 2 were running around. I did not know how many more cockroaches were hiding in the room. I called reception to request for a change of room. Staff came quite promptly and assisted with change of room, which thankfully was much cleaner and without cockroaches. Definitely not a good first impression for a first-timer staying in the hotel. Other than that, hotel lobby and cafe were decent looking and clean.
This hotel is quite good, very new, and has a swimming pool with an excellent environment. The room service is great, always available when called. However, the breakfast is very average, comparable to what you'd find in a basic domestic setting. But for just over 500 RMB, it's not expensive, so I recommend staying here. There aren't many food options nearby, and it's mostly a local residential area, but the overall environment is still very pleasant. There's also a gym, and the rooftop bar is particularly relaxing, being an open-air terrace.
Nice Old Hotel, Great Staff with few needs to improve.
Swimming pool is totally disappointment. Better to shut down, than keep running and not swimmable, waist of energy. The water is dirty, no star at all.
The lobby, the room and Ghurka bar are still great.
2 power shutdowns in 1 day, I believe they are struggling with power shortages due to dark lounges.
Breakfast was so so, coffee or tea should be not a challenge to serve first, sometimes took half of meal before they come. Many Tables are not stable and aligned, egg can easily roll over to other side. Atleast 3 tables on my experience.
Room is comfortable, nice bed and always fresh linen. Only noisy from AC , maintenance team came twice on my room to fix, though transfer was offered on my last 2 days.
Managers should not standing in buffet line, either they should help the line staffs or directing the team, talking business in public is not of our guests concern.
Front desk Trainee, has good presence, I thought first he is manager.
A lot can be improved and polished, the hotel has a great potential, nice design, great facilities and great staffs. I wish that management should look all themselves and review those small details.
Hotel near Thamel,Kathmandu100% of visitors choose this area
GGuest User2026.02.01
Absolute value for money. Great location, great buffet and great facilities overall. Would highly recommend for anyone seeking comfort, class and service
The hotel room is very special, the lawn is very beautiful, the breakfast is very rich, both Chinese and Western food, and Nepalese characteristics. The cleaning was timely. The staff is very welcoming. The room is large and the environment is very good
For Nepal, this hotel is really top-notch. The environment is superb, and every staff member is incredibly friendly and helpful. The restaurant and bar offer great service, delicious food, and reasonable prices.
Every Sunday and Tuesday morning from 7:00 AM to 8:30 AM, they offer a tour to the Pashupatinath Temple, and the manager's commentary is really engaging! It's definitely worth getting up early for!
The only minor improvements I'd suggest are that after a certain time in the afternoon, full room cleaning is no longer provided, only a turndown service. Tissues weren't refilled, and used tea cups were simply put back in place without being cleaned. Also, there are no charging ports on either side of the beds, which is a small oversight.
Hotel near Thamel,Kathmandu100% of visitors choose this area
GGuest User2025.11.10
I come back over and over because I love this Hotel so much. The gym is the best gym in Kathmandu. The view from the pool and the Nylgiri Restaurant is spectactular. Every room I have stayed in has an amazing view out over the city because the rooms are multiple stories up in the building above the shopping center.
I stayed at Hyatt Centric Kathmandu and was pleasantly surprised — the room was actually better than in the photos! Spacious, clean, and beautifully designed, with stunning views of the mountains, the city, and even the Monkey Temple. Definitely a highlight of the stay.
The rooftop pool was decent, not too crowded and with a nice ambiance. I also ordered room service once — the food was just okay, and the breakfast was a bit underwhelming, especially for a Hyatt. The selection was quite limited for this brand's usual standard.
One downside was my arrival experience. I came down from a taxi and noticed there were no bellboys or concierge staff outside to help with my luggage — maybe due to a staff shortage? Only once I approached the lobby did a staff member assist me and take my bags to the room. Thankfully, check-in itself was smooth and fast, and I appreciated being allowed to enter my room before the standard 2 PM check-in time. The welcome drink was also a nice touch.
All in all, the room and view were excellent — probably the best part of this Hyatt. Just a bit more attention to guest arrival and food variety would make the experience even better.
Convenient Stay Near Kathmandu Airport
The hotel is very well-located—close to the airport and right in the center of Kathmandu. Airport pickup and drop services were provided, which made our travel hassle-free.
Food:
The breakfast buffet was good, and the highlight was definitely the poori bhaji. However, the Nepal Thali was disappointing and needs improvement.
Rooms & Property:
Rooms were a bit small but had all essential toiletries. The building is a 7-story structure, so don’t expect spacious gardens or play areas for kids.
Facilities:
Swimming Pool: Available, but since it’s not temperature-controlled, it’s not practical in colder weather.
Parking: Bikes should ideally be parked in B2, but there’s no lift access to B2, so you have to walk to the ground floor to use the lift.
Suggestions for Improvement:
Make the swimming pool temperature-controlled for year-round usability.
Provide better access to B2 parking or reconsider the arrangement.
Improve the quality of the Nepal Thali.
Amazing
48 reviews
9.4/10
Price from
€51
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9.3/10
Great
CCostantino85Everything was very good. The rooms were clean, the breakfast was abundant, and the restaurant was very good. The staff were extremely kind, helpful, and always ready to assist with anything.
The only downside — and I’m sorry to say this — is the nightclub next door, which made it difficult for me to sleep. Every night, the music went on from the evening until five in the morning. The hotel management should consider taking action regarding the nightclub, as it significantly affects guests’ ability to rest.
GGuest UserThe hotel is so historic that it is a living museum. The experience is great, from furniture and supplies, architectural stone carvings and wood carvings to photos and pictures of history, there is a sense of time travel and fulfillment, as if talking with time and space.
Stayed in the hotel for a day, the spa was great, the Indian food was also good, and the service was especially good. The handsome front desk guy Anish lakhe took us to visit the hotel, exchanged coins, introduced food and beverage, and helped call a car to see us off. It is worth recommending.
BBernard VoonThis place is such a gem. Take slightly more than an hour direct from the Kathmandu airport. The views from the hotel is breathtaking.
The room was clean and big enough for 2 pax. I like the balcony where i could just sit to take in the views and gaze at the stars at night. Bathroom was impeccably clean and the towels are really good.
I participated in their morning hike organized by the hotel. The 1 hour i wished would lasted longer. We got a glimpse of the life around Nagarkot with amazing vistas.
I must commend all the staffs at the hotel. Top notch service from everyone. With smile and very friendly. Special mention of Binod who has been very attentive in his service.
XXUENANOn the way from Kadu to Chitwan, we have been contacting the hotel through Ctrip customer service to pick us up when we arrived, but the customer service has not been contacted by the hotel. I did not expect that as soon as the bus arrived, the driver arranged by the hotel was waiting. It is fixed, it should be that the hotel will take the initiative to go to the station to pick up and drop off according to the occupancy and bus time. The hotel is relatively good in the local area. There are beautiful gardens and detached villas. The rooms are also decorated with special features. They are clean and hygienic. The staff are very enthusiastic. They will try their best to help you if you have any problems. Personally, I think the price of various activities offered by the hotel in Chitwan is reasonable, so it is possible and convenient to book at the hotel. There are some villagers around the hotel, not far from the river. You can visit or take a walk in your spare time. There is a bustling market about three kilometers from the hotel. You can take a taxi to eat. . If you eat at the hotel, the price is not cheap, but the taste is really amazing!
GGuest UserThe hotel service is very professional, the breakfast is rich, and the front desk service is warm and thoughtful. When I asked for water, it was delivered quickly. There is also a hair dryer in the hotel, and the hot water for bathing is very comfortable.
Many Chinese people go to other places to find Chinese food, but they find that the most authentic Chinese food is on the ninth floor above the hotel. And the chocolate brownie here is very authentic. It was supposed to be eaten with ice cream, but I asked for hot ice cream, and the hotel immediately made hot ice cream. There is the largest farmer's market in Kathmandu next to the hotel, and 6 big apples cost less than 20 yuan. You can buy all kinds of vegetables and fruits here.
Because Kathmandu is often congested, if you connect with a flight, the hotel is very close to the airport, which is another big advantage.
GGuest UserClean. Nice selection of breakfast. The concierge was professional and helpful. The valet staff was very helpful with the taxis.
The reception desk staff was not quite familiar with his work.
1. Couldn’t find my booking.
2. Miscalculated the number of nights to stay
3. Didn’t realize the room was prepaid and was going to charge again.
But he acknowledged his mistakes.
GGuest UserIt was a lovely stay at The Terraces. The view to the Kathmandu valley was stunning and the mountain view during the clearer skies were worth it. The service was tiptop and everyone was so kind and helpful. The FnB Manger Suman has very friendly and do not hesitate to go extra miles to provide the best service. We will certainly be back to The Terraces when we are travelling to Nepal again.
JJohn Vincent (JV)Nice Old Hotel, Great Staff with few needs to improve.
Swimming pool is totally disappointment. Better to shut down, than keep running and not swimmable, waist of energy. The water is dirty, no star at all.
The lobby, the room and Ghurka bar are still great.
2 power shutdowns in 1 day, I believe they are struggling with power shortages due to dark lounges.
Breakfast was so so, coffee or tea should be not a challenge to serve first, sometimes took half of meal before they come. Many Tables are not stable and aligned, egg can easily roll over to other side. Atleast 3 tables on my experience.
Room is comfortable, nice bed and always fresh linen. Only noisy from AC , maintenance team came twice on my room to fix, though transfer was offered on my last 2 days.
Managers should not standing in buffet line, either they should help the line staffs or directing the team, talking business in public is not of our guests concern.
Front desk Trainee, has good presence, I thought first he is manager.
A lot can be improved and polished, the hotel has a great potential, nice design, great facilities and great staffs. I wish that management should look all themselves and review those small details.
DDigitalNomad TravelerI stayed at Hyatt Centric Kathmandu and was pleasantly surprised — the room was actually better than in the photos! Spacious, clean, and beautifully designed, with stunning views of the mountains, the city, and even the Monkey Temple. Definitely a highlight of the stay.
The rooftop pool was decent, not too crowded and with a nice ambiance. I also ordered room service once — the food was just okay, and the breakfast was a bit underwhelming, especially for a Hyatt. The selection was quite limited for this brand's usual standard.
One downside was my arrival experience. I came down from a taxi and noticed there were no bellboys or concierge staff outside to help with my luggage — maybe due to a staff shortage? Only once I approached the lobby did a staff member assist me and take my bags to the room. Thankfully, check-in itself was smooth and fast, and I appreciated being allowed to enter my room before the standard 2 PM check-in time. The welcome drink was also a nice touch.
All in all, the room and view were excellent — probably the best part of this Hyatt. Just a bit more attention to guest arrival and food variety would make the experience even better.
小小苏在努力This hotel is quite good, very new, and has a swimming pool with an excellent environment. The room service is great, always available when called. However, the breakfast is very average, comparable to what you'd find in a basic domestic setting. But for just over 500 RMB, it's not expensive, so I recommend staying here. There aren't many food options nearby, and it's mostly a local residential area, but the overall environment is still very pleasant. There's also a gym, and the rooftop bar is particularly relaxing, being an open-air terrace.
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