5-Star Hotels in New York State, United States

Booked for my daughter and classmates. As a result, when they checked in that day, they found that the bedding and quilt cover provided by the hotel were separate, and the so-called bedding was a dirty blanket. Later, after they responded to the front desk, the waiter brought two quilts that were still not covered with quilts, saying that their hotel has always been like this, and that 7:00/22:00 is their service time, and if there are any problems after that, I will talk about it tomorrow. After I reacted to Ctrip customer service staff ”Ke Xin”, she followed up in time and solved the problem on the same day. The waiter finally sent two quilts that normal humans sleep over. The manager on duty said that maybe the communication was poor, but I My daughter can communicate with the locals in spoken English, and her classmates have lived here since childhood, so what about communication? Here we would like to thank the customer service staff Kexin who actively followed up on the day and solved this problem for us. The children also felt the help of Ctrip anytime, anywhere.

This should be an old hotel that has been completely renovated. The room is very beautiful and stylish, and every item is very exquisite. The bathroom is small and the shower water is small, which may be due to the renovation of the old building. But it is worth staying. The bar downstairs looks very good at night. The food ordering in the room tastes great! And fast! There is a small problem. When you deposit your credit card at the front desk, you must bring a chip.

The breakfast selection was fantastic, featuring congee, raspberries, blackberries, blueberries, salmon, cheese, various yogurts, and even dumplings. Of all the hotels in New York, this one likely caters best to Chinese tastes. I was particularly pleased to be able to enjoy two bowls of congee for breakfast. Plus, the room was very clean.

The location is fantastic, right in the heart of Times Square. It's super lively downstairs with tons of great food options nearby. The only downsides are the traffic congestion, which is to be expected, and the rooms are a bit on the small side. Other than that, everything was great, and the convenience factor truly can't be beaten.

My stay at the Waldorf Astoria New York was exceptional in every way. From the moment I arrived, the service felt thoughtful, polished, and genuinely welcoming. Every staff member I interacted with was attentive without being intrusive, creating a sense of ease throughout my stay. The Deluxe Room was beautifully appointed—quiet, immaculate, and designed with a timeless elegance that reflects the hotel’s historic character. The bed was especially comfortable, and the room layout made it easy to relax and unwind after a long day. The hotel’s facilities were equally impressive. Common areas are stunningly restored, blending classic New York grandeur with modern comfort. Everything—from the lobby to the elevators—felt meticulously maintained. The location is unbeatable. Being in the heart of Midtown made it effortless to get to meetings, restaurants, and landmarks. Despite the central location, the hotel felt like a calm retreat from the city’s energy. Overall, my stay was smooth, comfortable, and memorable. I would gladly return and highly recommend the Waldorf Astoria to anyone seeking a luxurious and well‑run hotel in New York.

My stay at the Trump International Hotel in New York City was outstanding from start to finish. The property itself is immaculate, elegant, and perfectly located, but what truly sets this hotel apart is the exceptional quality of its staff. From the moment I arrived, I was treated with genuine professionalism, warmth, and attention to detail. Every interaction felt thoughtful and personalized. In particular, the doorman James deserves special recognition. James went above and beyond to make my stay seamless and welcoming. He was consistently courteous, attentive, and proactive—whether assisting with transportation, offering helpful local insights, or simply greeting guests with a level of respect and friendliness that made a real impression. It is rare to encounter service that feels both polished and sincere, and James exemplifies that standard perfectly. His presence alone elevated the entire experience. If you are looking for a hotel that combines luxury, comfort, and truly world-class service, this is it. I would absolutely stay here again and highly recommend it to anyone visiting New York City.

The following days were spent at Parklane. When choosing a hotel, I wanted one near Central Park, but I hesitated after seeing some negative reviews. Another hotel I wanted to book was unavailable, so I chose this one. After check-in and entering the room, I was truly pleasantly surprised. The room was very spacious, with an entryway, a small living room, a bedroom, a bathroom, and a walk-in closet. The decor was new and clean, and the furniture and accessories were simple yet attractive. The location was also excellent. I highly recommend it if you prefer newer, larger rooms.

Exceeded my expectations! The location is super convenient with excellent transport links. The room was spacious, and the hotel service was top-notch. I'd definitely come back again. It's very close to the World Trade Center and several different subway stations. The hotel lobby is grand and perfect for starting your day of exploring.

The hotel corridor facilities are still a bit old, the interior decoration of the room is still good, the view is almost non-existent

Amazing experience amazing hotel and staff are very friendly