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Suvarnabhumi Airport to Phu Quoc International Airport flight

Explore the cheapest one-way and round-trip flights from Suvarnabhumi Airport to Phu Quoc International Airport over the next 90 days, with one-way fares from 369 AZN and round-trip from 674 AZN. Based on Trip.com's latest 7-day flight data.

    • Cheapest
      BKK 19:10
      1h 20m
      Direct
      PQC 20:30
      Bangkok - Phu Quoc Island | Thu, Nov 19 | Sun PhuQuoc Airways
      369 AZN 872 AZN
      57% off
      57% off
      872 AZN 369 AZN
    • BKK 19:10
      1h 20m
      Direct
      PQC 20:30
      Bangkok - Phu Quoc Island | Sun, Nov 22 | Sun PhuQuoc Airways
      370 AZN 480 AZN
      23% off
      23% off
      480 AZN 370 AZN
    • BKK 19:10
      1h 20m
      Direct
      PQC 20:30
      Bangkok - Phu Quoc Island | Fri, Nov 20 | Sun PhuQuoc Airways
      372 AZN 480 AZN
      23% off
      23% off
      480 AZN 372 AZN
    • BKK 19:10
      1h 20m
      Direct
      PQC 20:30
      Bangkok - Phu Quoc Island | Sun, Nov 29 | Sun PhuQuoc Airways
      372 AZN
      23% off
      480 AZN 372 AZN
    • BKK 19:10
      1h 20m
      Direct
      PQC 20:30
      Bangkok - Phu Quoc Island | Fri, Nov 27 | Sun PhuQuoc Airways
      372 AZN
      23% off
      480 AZN 372 AZN
    • BKK 19:10
      1h 20m
      Direct
      PQC 20:30
      Bangkok - Phu Quoc Island | Tue, Nov 17 | Sun PhuQuoc Airways
      372 AZN
      56% off
      872 AZN 372 AZN
    • BKK 19:10
      1h 20m
      Direct
      PQC 20:30
      Bangkok - Phu Quoc Island | Tue, Nov 24 | Sun PhuQuoc Airways
      381 AZN
      21% off
      480 AZN 381 AZN
    • BKK 19:10
      1h 20m
      Direct
      PQC 20:30
      Bangkok - Phu Quoc Island | Thu, Dec 17 | Sun PhuQuoc Airways
      395 AZN
      55% off
      872 AZN 395 AZN
    • BKK 19:10
      1h 20m
      Direct
      PQC 20:30
      Bangkok - Phu Quoc Island | Tue, Dec 15 | Sun PhuQuoc Airways
      395 AZN
      55% off
      872 AZN 395 AZN
    • BKK 13:00
      17h 25m
      1 stop
      PQC 14:00
      Bangkok - Phu Quoc Island | Mon, Nov 9 | Normal Airline
      Find more flights
      Find more flights
    • Cheapest nonstop
      BKK 19:10
      1h 20m
      Direct
      PQC 20:30
      Bangkok - Phu Quoc Island | Fri, Nov 20 | Sun PhuQuoc Airways
      PQC 16:40
      1h 20m
      Direct
      BKK 18:00
      Phu Quoc Island - Bangkok | Sun, Nov 22 | Sun PhuQuoc Airways
      674 AZN 899 AZN
      25% off
      25% off
      899 AZN 674 AZN
    • BKK 19:10
      1h 20m
      Direct
      PQC 20:30
      Bangkok - Phu Quoc Island | Sun, Nov 22 | Sun PhuQuoc Airways
      PQC 16:40
      1h 20m
      Direct
      BKK 18:00
      Phu Quoc Island - Bangkok | Tue, Nov 24 | Sun PhuQuoc Airways
      707 AZN 899 AZN
      21% off
      21% off
      899 AZN 707 AZN
    • BKK 19:10
      1h 20m
      Direct
      PQC 20:30
      Bangkok - Phu Quoc Island | Sun, Nov 29 | Sun PhuQuoc Airways
      PQC 16:40
      1h 20m
      Direct
      BKK 18:00
      Phu Quoc Island - Bangkok | Sun, Dec 6 | Sun PhuQuoc Airways
      745 AZN 899 AZN
      17% off
      17% off
      899 AZN 745 AZN
    • BKK 19:10
      1h 20m
      Direct
      PQC 20:30
      Bangkok - Phu Quoc Island | Fri, Nov 27 | Sun PhuQuoc Airways
      PQC 16:40
      1h 20m
      Direct
      BKK 18:00
      Phu Quoc Island - Bangkok | Fri, Dec 4 | Sun PhuQuoc Airways
      745 AZN
      17% off
      899 AZN 745 AZN
    • BKK 13:15
      1h 20m
      Direct
      PQC 14:35
      Bangkok - Phu Quoc Island | Thu, Nov 19 | Sun PhuQuoc Airways
      PQC 16:40
      1h 20m
      Direct
      BKK 18:00
      Phu Quoc Island - Bangkok | Sun, Nov 22 | Sun PhuQuoc Airways
      747 AZN
      17% off
      899 AZN 747 AZN
    • BKK 19:10
      1h 20m
      Direct
      PQC 20:30
      Bangkok - Phu Quoc Island | Tue, Nov 24 | Sun PhuQuoc Airways
      PQC 16:40
      1h 20m
      Direct
      BKK 18:00
      Phu Quoc Island - Bangkok | Sun, Nov 29 | Sun PhuQuoc Airways
      747 AZN
      17% off
      899 AZN 747 AZN
    • BKK 19:10
      1h 20m
      Direct
      PQC 20:30
      Bangkok - Phu Quoc Island | Tue, Dec 1 | Sun PhuQuoc Airways
      PQC 14:05
      1h 20m
      Direct
      BKK 15:25
      Phu Quoc Island - Bangkok | Mon, Dec 7 | Thai Vietjet Air
      790 AZN
      12% off
      899 AZN 790 AZN
    • BKK 19:10
      1h 20m
      Direct
      PQC 20:30
      Bangkok - Phu Quoc Island | Fri, Dec 18 | Sun PhuQuoc Airways
      PQC 16:40
      1h 20m
      Direct
      BKK 18:00
      Phu Quoc Island - Bangkok | Sun, Dec 20 | Sun PhuQuoc Airways
      798 AZN
      11% off
      899 AZN 798 AZN
    • BKK 19:10
      1h 20m
      Direct
      PQC 20:30
      Bangkok - Phu Quoc Island | Fri, Dec 4 | Sun PhuQuoc Airways
      PQC 16:40
      1h 20m
      Direct
      BKK 18:00
      Phu Quoc Island - Bangkok | Fri, Dec 11 | Sun PhuQuoc Airways
      798 AZN
      11% off
      899 AZN 798 AZN
    • BKK 13:00
      17h 25m
      1 stop
      PQC 14:00
      Bangkok - Phu Quoc Island | Mon, Nov 9 | Normal Airline
      PQC 15:00
      6h
      Direct
      BKK 16:00
      Phu Quoc Island - Bangkok | Wed, Nov 11 | Normal Airline
      Find more flights
      Find more flights
    • Cheapest nonstop
      BKK 19:10
      1h 20m
      Direct
      PQC 20:30
      Bangkok - Phu Quoc Island | Thu, Nov 19 | Sun PhuQuoc Airways
      369 AZN 872 AZN
      57% off
      57% off
      872 AZN 369 AZN
    • BKK 19:10
      1h 20m
      Direct
      PQC 20:30
      Bangkok - Phu Quoc Island | Sun, Nov 22 | Sun PhuQuoc Airways
      370 AZN 480 AZN
      23% off
      23% off
      480 AZN 370 AZN
    • BKK 19:10
      1h 20m
      Direct
      PQC 20:30
      Bangkok - Phu Quoc Island | Fri, Nov 20 | Sun PhuQuoc Airways
      372 AZN 480 AZN
      23% off
      23% off
      480 AZN 372 AZN
    • BKK 19:10
      1h 20m
      Direct
      PQC 20:30
      Bangkok - Phu Quoc Island | Sun, Nov 29 | Sun PhuQuoc Airways
      372 AZN
      23% off
      480 AZN 372 AZN
    • BKK 19:10
      1h 20m
      Direct
      PQC 20:30
      Bangkok - Phu Quoc Island | Fri, Nov 27 | Sun PhuQuoc Airways
      372 AZN
      23% off
      480 AZN 372 AZN
    • BKK 19:10
      1h 20m
      Direct
      PQC 20:30
      Bangkok - Phu Quoc Island | Tue, Nov 17 | Sun PhuQuoc Airways
      372 AZN
      56% off
      872 AZN 372 AZN
    • BKK 19:10
      1h 20m
      Direct
      PQC 20:30
      Bangkok - Phu Quoc Island | Tue, Nov 24 | Sun PhuQuoc Airways
      381 AZN
      21% off
      480 AZN 381 AZN
    • BKK 19:10
      1h 20m
      Direct
      PQC 20:30
      Bangkok - Phu Quoc Island | Thu, Dec 17 | Sun PhuQuoc Airways
      395 AZN
      55% off
      872 AZN 395 AZN
    • BKK 19:10
      1h 20m
      Direct
      PQC 20:30
      Bangkok - Phu Quoc Island | Tue, Dec 15 | Sun PhuQuoc Airways
      395 AZN
      55% off
      872 AZN 395 AZN
    • BKK 13:00
      17h 25m
      1 stop
      PQC 14:00
      Bangkok - Phu Quoc Island | Mon, Nov 9 | Normal Airline
      Find more flights
      Find more flights
    • Cheapest nonstop
      BKK 19:10
      1h 20m
      Direct
      PQC 20:30
      Bangkok - Phu Quoc Island | Thu, Nov 19 | Sun PhuQuoc Airways
      369 AZN 2,884 AZN
      87% off
      87% off
      2,884 AZN 369 AZN
    • BKK 19:10
      1h 20m
      Direct
      PQC 20:30
      Bangkok - Phu Quoc Island | Tue, Nov 17 | Sun PhuQuoc Airways
      372 AZN 2,884 AZN
      87% off
      87% off
      2,884 AZN 372 AZN
    • BKK 19:10
      1h 20m
      Direct
      PQC 20:30
      Bangkok - Phu Quoc Island | Thu, Dec 17 | Sun PhuQuoc Airways
      395 AZN 2,884 AZN
      86% off
      86% off
      2,884 AZN 395 AZN
    • BKK 19:10
      1h 20m
      Direct
      PQC 20:30
      Bangkok - Phu Quoc Island | Tue, Dec 15 | Sun PhuQuoc Airways
      395 AZN
      86% off
      2,884 AZN 395 AZN
    • BKK 19:10
      1h 20m
      Direct
      PQC 20:30
      Bangkok - Phu Quoc Island | Tue, Dec 1 | Sun PhuQuoc Airways
      395 AZN
      86% off
      2,884 AZN 395 AZN
    • BKK 19:10
      1h 20m
      Direct
      PQC 20:30
      Bangkok - Phu Quoc Island | Thu, Dec 10 | Sun PhuQuoc Airways
      398 AZN
      86% off
      2,884 AZN 398 AZN
    • BKK 19:10
      1h 20m
      Direct
      PQC 20:30
      Bangkok - Phu Quoc Island | Thu, Dec 3 | Sun PhuQuoc Airways
      407 AZN
      86% off
      2,884 AZN 407 AZN
    • BKK 19:10
      1h 20m
      Direct
      PQC 20:30
      Bangkok - Phu Quoc Island | Tue, Dec 8 | Sun PhuQuoc Airways
      408 AZN
      86% off
      2,884 AZN 408 AZN
    • BKK 19:10
      1h 20m
      Direct
      PQC 20:30
      Bangkok - Phu Quoc Island | Tue, Nov 24 | Sun PhuQuoc Airways
      410 AZN
      86% off
      2,884 AZN 410 AZN
    • BKK 13:00
      17h 25m
      1 stop
      PQC 14:00
      Bangkok - Phu Quoc Island | Mon, Nov 9 | Normal Airline
      Find more flights
      Find more flights
    • Cheapest nonstop
      BKK 14:55
      1h 20m
      Direct
      PQC 16:15
      Bangkok - Phu Quoc Island | Fri, Nov 13 | Thai Vietjet Air
      464 AZN 2,953 AZN
      84% off
      84% off
      2,953 AZN 464 AZN
    • BKK 13:15
      1h 20m
      Direct
      PQC 14:35
      Bangkok - Phu Quoc Island | Thu, Nov 12 | Sun PhuQuoc Airways
      493 AZN 2,953 AZN
      83% off
      83% off
      2,953 AZN 493 AZN
    • BKK 14:40
      1h 20m
      Direct
      PQC 16:00
      Bangkok - Phu Quoc Island | Tue, Nov 10 | Thai Vietjet Air
      499 AZN 2,953 AZN
      83% off
      83% off
      2,953 AZN 499 AZN
    • BKK 14:40
      1h 20m
      Direct
      PQC 16:00
      Bangkok - Phu Quoc Island | Sun, Nov 8 | Thai Vietjet Air
      499 AZN
      83% off
      2,953 AZN 499 AZN
    • BKK 14:40
      1h 20m
      Direct
      PQC 16:00
      Bangkok - Phu Quoc Island | Sat, Nov 14 | Thai Vietjet Air
      499 AZN
      83% off
      2,953 AZN 499 AZN
    • BKK 14:40
      1h 20m
      Direct
      PQC 16:00
      Bangkok - Phu Quoc Island | Thu, Nov 12 | Thai Vietjet Air
      499 AZN
      83% off
      2,953 AZN 499 AZN
    • BKK 09:40
      1h 20m
      Direct
      PQC 11:00
      Bangkok - Phu Quoc Island | Mon, Nov 9 | Thai Vietjet Air
      539 AZN
      82% off
      2,953 AZN 539 AZN
    • BKK 13:15
      1h 20m
      Direct
      PQC 14:35
      Bangkok - Phu Quoc Island | Sat, Nov 14 | Sun PhuQuoc Airways
      545 AZN
      82% off
      2,953 AZN 545 AZN
    • BKK 13:15
      1h 20m
      Direct
      PQC 14:35
      Bangkok - Phu Quoc Island | Tue, Nov 10 | Sun PhuQuoc Airways
      545 AZN
      82% off
      2,953 AZN 545 AZN
    • BKK 13:00
      17h 25m
      1 stop
      PQC 14:00
      Bangkok - Phu Quoc Island | Mon, Nov 9 | Normal Airline
      Find more flights
      Find more flights
    • BKK 19:10
      1h 20m
      Direct
      PQC 20:30
      Bangkok - Phu Quoc Island | Thu, Nov 19 | Sun PhuQuoc Airways
      369 AZN 872 AZN
      57% off
      57% off
      872 AZN 369 AZN
    • BKK 19:10
      1h 20m
      Direct
      PQC 20:30
      Bangkok - Phu Quoc Island | Sun, Nov 22 | Sun PhuQuoc Airways
      370 AZN 480 AZN
      23% off
      23% off
      480 AZN 370 AZN
    • BKK 19:10
      1h 20m
      Direct
      PQC 20:30
      Bangkok - Phu Quoc Island | Fri, Nov 20 | Sun PhuQuoc Airways
      372 AZN 480 AZN
      23% off
      23% off
      480 AZN 372 AZN
    • BKK 19:10
      1h 20m
      Direct
      PQC 20:30
      Bangkok - Phu Quoc Island | Sun, Nov 29 | Sun PhuQuoc Airways
      372 AZN
      23% off
      480 AZN 372 AZN
    • BKK 19:10
      1h 20m
      Direct
      PQC 20:30
      Bangkok - Phu Quoc Island | Fri, Nov 27 | Sun PhuQuoc Airways
      372 AZN
      23% off
      480 AZN 372 AZN
    • BKK 19:10
      1h 20m
      Direct
      PQC 20:30
      Bangkok - Phu Quoc Island | Tue, Nov 17 | Sun PhuQuoc Airways
      372 AZN
      56% off
      872 AZN 372 AZN
    • BKK 19:10
      1h 20m
      Direct
      PQC 20:30
      Bangkok - Phu Quoc Island | Tue, Nov 24 | Sun PhuQuoc Airways
      381 AZN
      21% off
      480 AZN 381 AZN
    • BKK 19:10
      1h 20m
      Direct
      PQC 20:30
      Bangkok - Phu Quoc Island | Thu, Dec 17 | Sun PhuQuoc Airways
      395 AZN
      55% off
      872 AZN 395 AZN
    • BKK 19:10
      1h 20m
      Direct
      PQC 20:30
      Bangkok - Phu Quoc Island | Tue, Dec 15 | Sun PhuQuoc Airways
      395 AZN
      55% off
      872 AZN 395 AZN
    • BKK 13:00
      17h 25m
      1 stop
      PQC 14:00
      Bangkok - Phu Quoc Island | Mon, Nov 9 | Normal Airline
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Displayed flight fares from Bangkok to Phu Quoc Island are based on average prices across airlines for the next 3 months, according to the latest Trip.com database.

Trip.com Price Insights: Flights from Suvarnabhumi Airport to Phu Quoc International Airport

What is the cheapest month to fly from Suvarnabhumi Airport to Phu Quoc International Airport?

The data is based on the past 12 months and shows the average one-way ticket prices from Suvarnabhumi Airport to Phu Quoc International Airport for each month in the Trip.com database.

Based on Trip.com's data from the past 12 months, the cheapest one-way flights from Suvarnabhumi Airport to Phu Quoc International Airport are usually in September, with an average price of 88 AZN. It is best to avoid July, when the average price can reach 130 AZN.

130 AZN
109 AZN
88 AZN
67 AZN
    Cheapest
  • 105 AZN
    Nov
  • 120 AZN
    Dec
  • 92 AZN
    Jan
  • 105 AZN
    Feb
  • 107 AZN
    Mar
  • 114 AZN
    Apr
  • 120 AZN
    May
  • 122 AZN
    Jun
  • 130 AZN
    Jul
  • 107 AZN
    Aug
  • 88 AZN
    Sep
  • 108 AZN
    Oct

What is the cheapest month to fly return from Suvarnabhumi Airport to Phu Quoc International Airport?

The data is based on the past 12 months and shows the average monthly return fares from Suvarnabhumi Airport to Phu Quoc International Airport in the Trip.com database.

Based on Trip.com's data from the past 12 months, September is often the month to find the lowest fares from Suvarnabhumi Airport to Phu Quoc International Airport, with an average price of 176 AZN. December is usually the most expensive month, with an average price reaching 407 AZN.

407 AZN
292 AZN
176 AZN
61 AZN
    Cheapest
  • 295 AZN
    Nov
  • 407 AZN
    Dec
  • 302 AZN
    Jan
  • 318 AZN
    Feb
  • 325 AZN
    Mar
  • 324 AZN
    Apr
  • 308 AZN
    May
  • 279 AZN
    Jun
  • 289 AZN
    Jul
  • 227 AZN
    Aug
  • 176 AZN
    Sep
  • 212 AZN
    Oct

What is the cheapest day of the week to fly from Suvarnabhumi Airport to Phu Quoc International Airport?

The data is based on the past 12 months and shows the average ticket prices from Suvarnabhumi Airport to Phu Quoc International Airport for each day of the week in the Trip.com database.

Based on Trip.com's data from the past 12 months, the cheapest departure day from Suvarnabhumi Airport to Phu Quoc International Airport is Tuesday, with average prices usually lower than other days. Avoid departing on Friday as prices are typically highest on that day.

169 AZN
159 AZN
149 AZN
139 AZN
  • 151 AZN
    Mon
  • 149 AZN
    Tue
  • 149 AZN
    Wed
  • 150 AZN
    Thu
  • 169 AZN
    Fri
  • 160 AZN
    Sat
  • 155 AZN
    Sun

Which airline offers the cheapest flights from Suvarnabhumi Airport to Phu Quoc International Airport?

The cheapest airline flying from Suvarnabhumi Airport to Phu Quoc International Airport is Sun PhuQuoc Airways (from 369 AZN) among 10 carriers operating this route. Based on Trip.com's latest 7-day flight data.

Sun PhuQuoc Airways
From 369 AZN
Thai Vietjet Air
From 397 AZN
Vietnam Airlines
From 656 AZN
VietJet Air
From 733 AZN
Vietravel Airlines
From 793 AZN
Hahn Air
From 848 AZN
Thai Airways
From 983 AZN
Air Cambodia
From 1,178 AZN
Scoot
From 1,310 AZN
Emirates
From 1,453 AZN

Find more flights and airlines

What is the flight schedule from Suvarnabhumi Airport to Phu Quoc International Airport?

Check the schedule for flights from Bangkok to Phu Quoc Island and find the flight that best matches your travel plans.

Flight info.
Departure
Arrival
Weekly Schedule

  1. 9G702

    Suvarnabhumi Airport

    13:15

    BKK

    1h 20m

    14:35

    PQC

    S M T W T F S
    Search

  2. VZ982

    Suvarnabhumi Airport

    14:35

    BKK

    1h 20m

    15:55

    PQC

    S M T W T F S
    Search

  3. VZ980

    Suvarnabhumi Airport

    09:15

    BKK

    1h 25m

    10:40

    PQC

    S M T W T F S
    Search
Find more flights and airlines

About Suvarnabhumi Airport and Phu Quoc International Airport

Learn about Suvarnabhumi Airport (BKK) and Phu Quoc International Airport (PQC) — including location, terminals, transportation, and travel tips.

Flight distance 520.97km
Cheapest one-way ticket price 369 AZN
Cheapest return ticket price 674 AZN

FAQs for Suvarnabhumi Airport to Phu Quoc International Airport Flights

  • How long is the flight from Suvarnabhumi Airport to Phu Quoc International Airport?

    Suvarnabhumi Airport to Phu Quoc International Airport takes about 57 minutes on average. Actual flight time may vary depending on route, weather and air traffic.
  • There are around 6 daily flights from Suvarnabhumi Airport (BKK) to Phu Quoc International Airport (PQC).
  • The earliest flight from Suvarnabhumi Airport to Phu Quoc International Airport departs at 09:40, and the last departs at 14:55, with about 3 flights per day. Flight times may change, so please check the latest departure and arrival times before you travel.
  • The route from Suvarnabhumi Airport (BKK) to Phu Quoc International Airport (PQC) is quite popular. Without considering departure times or holidays, tickets cost around 736 AZN in December, the most expensive month to book this route.
    • The distance from Phu Quoc International Airport to downtown is about 7km, by taxi about 20 minutes.
  • Thai Vietjet Air is a very popular airline operating an average of 1503 flights per month.
  • One-way flights from Suvarnabhumi Airport to Phu Quoc International Airport currently start from 370 AZN, and round-trip fares start from 674 AZN. The current lowest fare is a Sun PhuQuoc Airways flight departing on Sun, Nov 22; prices may vary depending on availability.
  • Yes. Thai Vietjet Air and Sun PhuQuoc Airways operate direct flights from Suvarnabhumi Airport to Phu Quoc International Airport, with an average flight time of 56 minutes, and around 23 weekly flights. Actual flight frequency may vary by season.
  • Based on Trip.com flight data for departures within the next 30 days with at most one stop, the average one-way price from Suvarnabhumi Airport to Phu Quoc International Airport is 1,336 AZN. Prices may vary depending on the departure date, airline, and availability.
  • Thai Vietjet Air are the most popular budget airlines flying from Suvarnabhumi Airport to Phu Quoc International Airport, with one-way fares starting from 370 AZN. Compare final prices carefully, as baggage, seat selection and payment fees may apply.
  • Suvarnabhumi Airport to Phu Quoc International Airport operates around 21 weekly flights, mainly by Thai Vietjet Air and Sun PhuQuoc Airways. Actual frequency may vary during holidays and seasonal schedule adjustments.
  • Enter Suvarnabhumi Airport and Phu Quoc International Airport, select your departure date and number of passengers, then compare flights by price, flight duration, and baggage allowance. Once you've chosen a fare, review the change and refund rules, fill in passenger details, and pay to receive your booking confirmation.

Find Cheap Flights with Trip.com

Note: Prices shown on this page are estimated lowest price and include all taxes and fees found in the last 24 hours.

Book with no extra fees

Prices displayed on this page are all-inclusive prices (incl. taxes, fuel surcharge, civil aviation development fund, etc) with all fees confirmed before payment. Fees for luggage, meals, Wi-Fi, or other additional services are also included as shown in the flight cards.

Real-time pricing updates

Prices, availability, and travel information on this page were updated within the last 24 hours—even in real-time. The more popular the route, the more precise the data.

Change & Cancellation Policy

Trip.com displays flight cancellation and change policies for each flight ticket during the booking process, including fees and applicable conditions. Please check the following scenarios:
Voluntary cancellation/change:
To submit a change or cancellation request, go to the flight bookings page, select the option to change or cancel your booking, choose the relevant passengers and segment, and submit a request. Please note that additional charges may apply according to the airline ticket policy.
Cancellation/change due to a flight schedule change:
If the flight has been rescheduled and you would like to change or cancel your ticket, you can submit an involuntary cancellation request. For more details about change and cancellation policies, please check the customer support pages.