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Dubai International Airport to Toronto Pearson International Airport flight

Explore the cheapest one-way and round-trip flights from Dubai International Airport to Toronto Pearson International Airport over the next 90 days, with one-way fares from MYR 1,732 and round-trip from MYR 1,395. Based on Trip.com's latest 7-day flight data.

    • Cheapest nonstop
      DXB 03:30
      14h 20m
      Direct
      YYZ 08:50
      Dubai - Toronto | Wed, Nov 18 | Emirates
      YYZ 13:55
      12h 45m
      Direct
      DXB 11:40
      Toronto - Dubai | Wed, Nov 25 | Emirates
      MYR 6,400 MYR 9,189
      30% off
      30% off
      MYR 9,189 MYR 6,400
    • DXB 03:30
      14h 20m
      Direct
      YYZ 08:50
      Dubai - Toronto | Thu, Nov 5 | Emirates
      YYZ 13:55
      12h 45m
      Direct
      DXB 11:40
      Toronto - Dubai | Wed, Nov 11 | Emirates
      MYR 6,432 MYR 9,189
      30% off
      30% off
      MYR 9,189 MYR 6,432
    • DXB 09:25
      19h 25m
      1 stop
      YYZ 19:50
      Dubai - Toronto | Fri, Nov 6 | Air Transat
      YYZ 20:45
      19h 5m
      1 stop
      DXB 00:50
      Toronto - Dubai | Wed, Nov 11 | Air Transat
      MYR 1,395 MYR 9,189
      85% off
      85% off
      MYR 9,189 MYR 1,395
    • DXB 02:50
      26h
      1 stop
      YYZ 19:50
      Dubai - Toronto | Tue, Nov 10 | Air Transat
      YYZ 20:45
      19h 25m
      1 stop
      DXB 01:10
      Toronto - Dubai | Sat, Nov 14 | Air Transat
      MYR 1,982
      78% off
      MYR 9,189 MYR 1,982
    • DXB 09:30
      19h 20m
      1 stop
      YYZ 19:50
      Dubai - Toronto | Tue, Dec 22 | Air Transat
      YYZ 20:45
      21h 25m
      1 stop
      DXB 03:10
      Toronto - Dubai | Mon, Dec 28 | Air Transat
      MYR 2,105
      77% off
      MYR 9,189 MYR 2,105
    • DXB 13:50
      39h
      1 stop
      YYZ 20:50
      Dubai - Toronto | Sat, Oct 24 | Air Transat
      YYZ 21:45
      21h 25m
      1 stop
      DXB 03:10
      Toronto - Dubai | Sat, Oct 31 | Air Transat
      MYR 2,194
      76% off
      MYR 9,189 MYR 2,194
    • DXB 15:05
      37h 45m
      1 stop
      YYZ 19:50
      Dubai - Toronto | Mon, Nov 30 | Air Transat
      YYZ 20:45
      19h 25m
      1 stop
      DXB 01:10
      Toronto - Dubai | Mon, Dec 7 | Air Transat
      MYR 2,266
      75% off
      MYR 9,189 MYR 2,266
    • DXB 15:05
      37h 45m
      1 stop
      YYZ 19:50
      Dubai - Toronto | Mon, Dec 21 | Air Transat
      YYZ 20:45
      19h 25m
      1 stop
      DXB 01:10
      Toronto - Dubai | Mon, Dec 28 | Air Transat
      MYR 2,269
      75% off
      MYR 9,189 MYR 2,269
    • DXB 15:05
      37h 45m
      1 stop
      YYZ 19:50
      Dubai - Toronto | Mon, Nov 16 | Air Transat
      YYZ 20:45
      19h 25m
      1 stop
      DXB 01:10
      Toronto - Dubai | Sat, Nov 21 | Air Transat
      MYR 2,276
      75% off
      MYR 9,189 MYR 2,276
    • DXB 13:00
      17h 25m
      1 stop
      YTO 14:00
      Dubai - Toronto | Sun, Oct 25 | Normal Airline
      YTO 15:00
      6h
      Direct
      DXB 16:00
      Toronto - Dubai | Tue, Oct 27 | Normal Airline
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    • Cheapest
      DXB 13:45
      36h 10m
      1 stop
      YYZ 16:55
      Dubai - Toronto | Tue, Nov 10 | Royal Jordanian
      MYR 1,732 MYR 4,353
      60% off
      60% off
      MYR 4,353 MYR 1,732
    • Cheapest
      DXB 13:45
      36h 10m
      1 stop
      YYZ 16:55
      Dubai - Toronto | Thu, Nov 12 | Royal Jordanian
      MYR 1,732 MYR 4,353
      60% off
      60% off
      MYR 4,353 MYR 1,732
    • Cheapest
      DXB 06:45
      19h 10m
      1 stop
      YYZ 16:55
      Dubai - Toronto | Wed, Nov 18 | Royal Jordanian
      MYR 1,732 MYR 4,353
      60% off
      60% off
      MYR 4,353 MYR 1,732
    • DXB 20:00
      20h
      1 stop
      YYZ 07:00
      Dubai - Toronto | Thu, Nov 19 | EgyptAir
      MYR 2,030
      53% off
      MYR 4,353 MYR 2,030
    • DXB 13:45
      26h 55m
      1 stop
      YYZ 07:40
      Dubai - Toronto | Mon, Nov 2 | Air India
      MYR 2,032
      53% off
      MYR 4,353 MYR 2,032
    • DXB 13:45
      36h 10m
      1 stop
      YYZ 16:55
      Dubai - Toronto | Sun, Nov 8 | Royal Jordanian
      MYR 2,033
      53% off
      MYR 4,353 MYR 2,033
    • DXB 13:45
      26h 55m
      1 stop
      YYZ 07:40
      Dubai - Toronto | Fri, Nov 20 | Air India
      MYR 2,091
      52% off
      MYR 4,353 MYR 2,091
    • DXB 23:40
      43h 20m
      1 stop
      YYZ 10:00
      Dubai - Toronto | Wed, Nov 4 | Air India
      MYR 2,096
      52% off
      MYR 4,353 MYR 2,096
    • DXB 13:10
      27h 30m
      1 stop
      YYZ 08:40
      Dubai - Toronto | Tue, Oct 27 | Air India
      MYR 2,098
      52% off
      MYR 4,353 MYR 2,098
    • DXB 13:00
      17h 25m
      1 stop
      YTO 14:00
      Dubai - Toronto | Sun, Oct 25 | Normal Airline
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    • Cheapest nonstop
      DXB 03:30
      14h 20m
      Direct
      YYZ 08:50
      Dubai - Toronto | Mon, Nov 9 | Emirates
      MYR 4,743 MYR 9,016
      47% off
      47% off
      MYR 9,016 MYR 4,743
    • DXB 03:30
      14h 35m
      Direct
      YYZ 09:05
      Dubai - Toronto | Sun, Nov 8 | Emirates
      MYR 4,843 MYR 9,016
      46% off
      46% off
      MYR 9,016 MYR 4,843
    • DXB 20:00
      20h
      1 stop
      YYZ 07:00
      Dubai - Toronto | Fri, Nov 13 | EgyptAir
      MYR 2,116 MYR 9,016
      77% off
      77% off
      MYR 9,016 MYR 2,116
    • DXB 20:00
      20h
      1 stop
      YYZ 07:00
      Dubai - Toronto | Wed, Nov 25 | EgyptAir
      MYR 2,436
      73% off
      MYR 9,016 MYR 2,436
    • DXB 20:00
      20h
      1 stop
      YYZ 07:00
      Dubai - Toronto | Thu, Nov 26 | EgyptAir
      MYR 2,459
      73% off
      MYR 9,016 MYR 2,459
    • DXB 20:00
      18h
      1 stop
      YYZ 07:00
      Dubai - Toronto | Thu, Oct 29 | EgyptAir
      MYR 2,558
      72% off
      MYR 9,016 MYR 2,558
    • DXB 06:45
      18h 10m
      1 stop
      YYZ 16:55
      Dubai - Toronto | Wed, Nov 11 | Royal Jordanian
      MYR 2,654
      71% off
      MYR 9,016 MYR 2,654
    • DXB 06:45
      18h 10m
      1 stop
      YYZ 16:55
      Dubai - Toronto | Fri, Nov 6 | Royal Jordanian
      MYR 2,875
      68% off
      MYR 9,016 MYR 2,875
    • DXB 06:45
      18h 10m
      1 stop
      YYZ 17:55
      Dubai - Toronto | Fri, Oct 30 | Royal Jordanian
      MYR 6,311
      30% off
      MYR 9,016 MYR 6,311
    • DXB 13:00
      17h 25m
      1 stop
      YTO 14:00
      Dubai - Toronto | Sun, Oct 25 | Normal Airline
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    • DXB 03:30
      14h 20m
      Direct
      YYZ 08:50
      Dubai - Toronto | Mon, Nov 9 | Emirates
      MYR 4,743 MYR 6,919
      31% off
      31% off
      MYR 6,919 MYR 4,743
    • DXB 03:30
      14h 35m
      Direct
      YYZ 09:05
      Dubai - Toronto | Sun, Nov 8 | Emirates
      MYR 4,843 MYR 6,919
      30% off
      30% off
      MYR 6,919 MYR 4,843
    • DXB 01:30
      14h 50m
      Direct
      YYZ 07:20
      Dubai - Toronto | Sun, Nov 8 | Air Canada
      MYR 3,016 MYR 4,353
      31% off
      31% off
      MYR 4,353 MYR 3,016
    • DXB 01:30
      15h 20m
      Direct
      YYZ 07:50
      Dubai - Toronto | Tue, Dec 22 | Air Canada
      MYR 3,047
      30% off
      MYR 4,353 MYR 3,047
    • DXB 06:45
      19h 10m
      1 stop
      YYZ 16:55
      Dubai - Toronto | Wed, Nov 18 | Royal Jordanian
      MYR 1,732
      60% off
      MYR 4,353 MYR 1,732
    • DXB 20:00
      20h
      1 stop
      YYZ 07:00
      Dubai - Toronto | Thu, Nov 19 | EgyptAir
      MYR 2,030
      53% off
      MYR 4,353 MYR 2,030
    • DXB 20:00
      20h
      1 stop
      YYZ 07:00
      Dubai - Toronto | Fri, Nov 13 | EgyptAir
      MYR 2,116
      51% off
      MYR 4,353 MYR 2,116
    • DXB 13:45
      26h 55m
      1 stop
      YYZ 07:40
      Dubai - Toronto | Mon, Nov 2 | Air India
      MYR 2,032
      53% off
      MYR 4,353 MYR 2,032
    • DXB 13:45
      26h 55m
      1 stop
      YYZ 07:40
      Dubai - Toronto | Fri, Nov 20 | Air India
      MYR 2,091
      52% off
      MYR 4,353 MYR 2,091
    • DXB 13:00
      17h 25m
      1 stop
      YTO 14:00
      Dubai - Toronto | Sun, Oct 25 | Normal Airline
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    • Cheapest nonstop
      DXB 03:30
      14h 20m
      Direct
      YYZ 09:50
      Dubai - Toronto | Tue, Oct 27 | Emirates
      MYR 4,639 MYR 9,016
      49% off
      49% off
      MYR 9,016 MYR 4,639
    • DXB 03:30
      14h 20m
      Direct
      YYZ 09:50
      Dubai - Toronto | Sun, Oct 25 | Emirates
      MYR 4,751 MYR 9,016
      47% off
      47% off
      MYR 9,016 MYR 4,751
    • DXB 03:30
      14h 10m
      Direct
      YYZ 09:40
      Dubai - Toronto | Sat, Oct 24 | Emirates
      MYR 4,795 MYR 9,016
      47% off
      47% off
      MYR 9,016 MYR 4,795
    • DXB 20:00
      19h
      1 stop
      YYZ 07:00
      Dubai - Toronto | Fri, Oct 30 | EgyptAir
      MYR 2,411
      73% off
      MYR 9,016 MYR 2,411
    • DXB 20:00
      19h
      1 stop
      YYZ 07:00
      Dubai - Toronto | Wed, Oct 28 | EgyptAir
      MYR 2,539
      72% off
      MYR 9,016 MYR 2,539
    • DXB 20:00
      19h
      1 stop
      YYZ 07:00
      Dubai - Toronto | Mon, Oct 26 | EgyptAir
      MYR 2,548
      72% off
      MYR 9,016 MYR 2,548
    • DXB 20:00
      18h
      1 stop
      YYZ 07:00
      Dubai - Toronto | Thu, Oct 29 | EgyptAir
      MYR 2,558
      72% off
      MYR 9,016 MYR 2,558
    • DXB 06:45
      18h 10m
      1 stop
      YYZ 17:55
      Dubai - Toronto | Wed, Oct 28 | Royal Jordanian
      MYR 2,889
      68% off
      MYR 9,016 MYR 2,889
    • DXB 09:25
      19h 25m
      1 stop
      YYZ 20:50
      Dubai - Toronto | Fri, Oct 30 | Turkish Airlines
      MYR 2,924
      68% off
      MYR 9,016 MYR 2,924
    • DXB 13:00
      17h 25m
      1 stop
      YTO 14:00
      Dubai - Toronto | Sun, Oct 25 | Normal Airline
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    • Cheapest nonstop
      DXB 01:30
      14h 50m
      Direct
      YYZ 07:20
      Dubai - Toronto | Sun, Nov 8 | Air Canada
      MYR 3,016 MYR 4,353
      31% off
      31% off
      MYR 4,353 MYR 3,016
    • DXB 01:30
      15h 20m
      Direct
      YYZ 07:50
      Dubai - Toronto | Tue, Dec 22 | Air Canada
      MYR 3,047 MYR 4,353
      30% off
      30% off
      MYR 4,353 MYR 3,047
    • DXB 03:30
      14h 20m
      Direct
      YYZ 08:50
      Dubai - Toronto | Mon, Nov 9 | Emirates
      MYR 4,743 MYR 6,919
      31% off
      31% off
      MYR 6,919 MYR 4,743
    • DXB 03:30
      14h 35m
      Direct
      YYZ 09:05
      Dubai - Toronto | Sun, Nov 8 | Emirates
      MYR 4,843
      30% off
      MYR 6,919 MYR 4,843
    • DXB 13:00
      17h 25m
      1 stop
      YTO 14:00
      Dubai - Toronto | Sun, Oct 25 | Normal Airline
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Displayed flight fares from Dubai to Toronto are based on average prices across airlines for the next 3 months, according to the latest Trip.com database.

Trip.com Price Insights: Flights from Dubai International Airport to Toronto Pearson International Airport

What is the cheapest month to fly from Dubai International Airport to Toronto Pearson International Airport?

The data is based on the past 12 months and shows the average one-way ticket prices from Dubai International Airport to Toronto Pearson International Airport for each month in the Trip.com database.

Based on Trip.com's data from the past 12 months, the cheapest one-way flights from Dubai International Airport to Toronto Pearson International Airport are usually in October, with an average price of MYR 2,338. It is best to avoid May, when the average price can reach MYR 4,453.

MYR 4,453
MYR 3,396
MYR 2,338
MYR 1,281
  • MYR 2,338
    Oct
  • MYR 3,236
    Nov
  • MYR 3,308
    Dec
  • MYR 3,404
    Jan
  • MYR 3,060
    Feb
  • MYR 3,799
    Mar
  • MYR 3,617
    Apr
  • MYR 4,453
    May
  • MYR 2,534
    Jun
  • MYR 2,988
    Jul
  • MYR 3,418
    Aug
  • MYR 3,398
    Sep

What is the cheapest month to fly return from Dubai International Airport to Toronto Pearson International Airport?

The data is based on the past 12 months and shows the average monthly return fares from Dubai International Airport to Toronto Pearson International Airport in the Trip.com database.

Based on Trip.com's data from the past 12 months, September is often the month to find the lowest fares from Dubai International Airport to Toronto Pearson International Airport, with an average price of MYR 4,161. February is usually the most expensive month, with an average price reaching MYR 6,303.

MYR 6,303
MYR 5,232
MYR 4,161
MYR 3,090
    Cheapest
  • MYR 4,618
    Oct
  • MYR 4,536
    Nov
  • MYR 4,250
    Dec
  • MYR 4,574
    Jan
  • MYR 6,303
    Feb
  • MYR 6,102
    Mar
  • MYR 4,539
    Apr
  • MYR 4,600
    May
  • MYR 4,495
    Jun
  • MYR 4,409
    Jul
  • MYR 5,509
    Aug
  • MYR 4,161
    Sep

What is the cheapest day of the week to fly from Dubai International Airport to Toronto Pearson International Airport?

The data is based on the past 12 months and shows the average ticket prices from Dubai International Airport to Toronto Pearson International Airport for each day of the week in the Trip.com database.

Based on Trip.com's data from the past 12 months, the cheapest departure day from Dubai International Airport to Toronto Pearson International Airport is Thursday, with average prices usually lower than other days. Avoid departing on Sunday as prices are typically highest on that day.

MYR 3,651
MYR 3,313
MYR 2,974
MYR 2,636
    Cheapest
  • MYR 3,343
    Mon
  • MYR 3,362
    Tue
  • MYR 3,134
    Wed
  • MYR 2,974
    Thu
  • MYR 3,629
    Fri
  • MYR 3,462
    Sat
  • MYR 3,651
    Sun

Which airline offers the cheapest flights from Dubai International Airport to Toronto Pearson International Airport?

The cheapest airline flying from Dubai International Airport to Toronto Pearson International Airport is Royal Jordanian (from MYR 1,732) among 10 carriers operating this route. Based on Trip.com's latest 7-day flight data.

Royal Jordanian
From MYR 1,732
AJet
From MYR 1,910
EgyptAir
From MYR 2,030
Air India
From MYR 2,032
Turkish Airlines
From MYR 2,144
Air Transat
From MYR 2,266
Saudia
From MYR 2,314
Flynas
From MYR 2,373
flyadeal
From MYR 2,550
Emirates
From MYR 2,615

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What is the flight schedule from Dubai International Airport to Toronto Pearson International Airport?

Check the schedule for flights from Dubai to Toronto and find the flight that best matches your travel plans.

Flight info.
Departure
Arrival
Weekly Schedule

  1. TK763

    Dubai International Airport

    07:30

    DXB

    4h 50m

    Direct

    11:20

    IST

    S M T W T F S
    Search

  2. TK017

    Istanbul Airport

    16:45

    IST

    10h 30m

    Direct

    20:15

    YYZ

    S M T W T F -

  3. RJ613

    Dubai International Airport

    06:45

    DXB

    3h 35m

    Direct

    09:20

    AMM

    S M T W T F S
    Search

  4. RJ271

    Queen Alia International Airport

    03:25

    AMM

    13h 20m

    Direct

    09:45

    YYZ

    S - T - T - -

  5. MS906

    Dubai International Airport

    20:00

    DXB

    3h 45m

    Direct

    21:45

    CAI

    S M T W T F S
    Search

  6. MS995

    Cairo International Airport

    01:55

    CAI

    12h 30m

    Direct

    07:25

    YYZ

    - M - W T F S

  7. MS913

    Dubai International Airport

    16:20

    DXB

    3h 35m

    Direct

    18:55

    CAI

    S M T W T F S
    Search

  8. MS995

    Cairo International Airport

    01:55

    CAI

    12h 30m

    Direct

    07:25

    YYZ

    - M - W T F S

  9. AI918

    Dubai International Airport

    13:10

    DXB

    3h 45m

    Direct

    18:25

    DEL

    S M T W T - S
    Search

  10. AI187

    Indira Gandhi International Airport

    01:35

    DEL

    17h 45m

    Direct

    08:50

    YYZ

    S M T W T F S

  11. AI930

    Dubai International Airport

    09:55

    DXB

    3h 30m

    Direct

    14:55

    DEL

    S M T W T - S
    Search

  12. AI187

    Indira Gandhi International Airport

    01:35

    DEL

    17h 45m

    Direct

    08:50

    YYZ

    S M T W T F S

  13. MS902

    Dubai International Airport

    10:40

    DXB

    4h 5m

    Direct

    12:45

    CAI

    S M T W T F S
    Search

  14. MS995

    Cairo International Airport

    01:55

    CAI

    12h 30m

    Direct

    07:25

    YYZ

    - M - W T F S

  15. AI910

    Dubai International Airport

    11:30

    DXB

    3h 20m

    Direct

    16:20

    BOM

    S - T W - - S
    Search

  16. AI193

    Chhatrapati Shivaji Maharaj International Airport

    20:10

    BOM

    9h 35m

    Direct

    01:15

    FCO

    - - T - T - S

  17. AI193

    Leonardo da Vinci–Fiumicino Airport

    02:50

    FCO

    9h

    Direct

    05:50

    YYZ

    - - T - T - S

  18. AI996

    Dubai International Airport

    00:05

    DXB

    3h 25m

    Direct

    05:00

    DEL

    S M T W T - S
    Search

  19. AI189

    Indira Gandhi International Airport

    12:00

    DEL

    9h 20m

    Direct

    16:50

    VIE

    - - T - T - S

  20. AI189

    Vienna International Airport

    18:25

    VIE

    10h 10m

    Direct

    22:35

    YYZ

    - - T - T - S

  21. RJ611

    Dubai International Airport

    13:45

    DXB

    3h 35m

    Direct

    16:20

    AMM

    S M T W T F S
    Search

  22. RJ271

    Queen Alia International Airport

    03:25

    AMM

    13h 20m

    Direct

    09:45

    YYZ

    S - T - T - -
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About Dubai International Airport and Toronto Pearson International Airport

Learn about Dubai International Airport (DXB) and Toronto Pearson International Airport (YYZ) — including location, terminals, transportation, and travel tips.

Flight distance 11,093.03km
Cheapest one-way ticket price MYR 1,732
Cheapest return ticket price MYR 1,395

FAQs for Dubai International Airport to Toronto Pearson International Airport Flights

  • How long is the flight from Dubai International Airport to Toronto Pearson International Airport?

    Dubai International Airport to Toronto Pearson International Airport takes about 13 hours 47 minutes on average. Actual flight time may vary depending on route, weather and air traffic.
  • There are around 1 daily flights from Dubai International Airport (DXB) to Toronto Pearson International Airport (YYZ).
  • The earliest flight from Dubai International Airport to Toronto Pearson International Airport departs at 03:30, and the last departs at 03:30, with about 1 flights per day. Flight times may change, so please check the latest departure and arrival times before you travel.
  • The route from Dubai International Airport (DXB) to Toronto Pearson International Airport (YYZ) is quite popular. Without considering departure times or holidays, tickets cost around MYR 6,209 in January, the most expensive month to book this route.
    • The distance from Toronto Pearson International Airport to downtown is about 20km, by taxi about 40 minutes.
    • The distance from Billy Bishop Toronto City Airport to downtown is about 2km, by taxi about 20 minutes.
  • Emirates is a very popular airline operating an average of 1041 flights per month.
  • One-way flights from Dubai International Airport to Toronto Pearson International Airport currently start from MYR 1,732, and round-trip fares start from MYR 1,395. The current lowest fare is a Royal Jordanian flight departing on Tue, Nov 10; prices may vary depending on availability.
  • Yes. Emirates operate direct flights from Dubai International Airport to Toronto Pearson International Airport, with an average flight time of 13 hours 38 minutes, and around 7 weekly flights. Actual flight frequency may vary by season.
  • Based on Trip.com flight data for departures within the next 30 days with at most one stop, the average one-way price from Dubai International Airport to Toronto Pearson International Airport is MYR 3,288. Prices may vary depending on the departure date, airline, and availability.
  • Dubai International Airport to Toronto Pearson International Airport operates around 7 weekly flights, mainly by Emirates. Actual frequency may vary during holidays and seasonal schedule adjustments.
  • Enter Dubai International Airport and Toronto Pearson International Airport, select your departure date and number of passengers, then compare flights by price, flight duration, and baggage allowance. Once you've chosen a fare, review the change and refund rules, fill in passenger details, and pay to receive your booking confirmation.

Find Cheap Flights with Trip.com

Note: Prices shown on this page are estimated lowest price and include all taxes and fees found in the last 24 hours.

Book with no extra fees

Prices displayed on this page are all-inclusive prices (incl. taxes, fuel surcharge, civil aviation development fund, etc) with all fees confirmed before payment. Fees for luggage, meals, Wi-Fi, or other additional services are also included as shown in the flight cards.

Real-time pricing updates

Prices, availability, and travel information on this page were updated within the last 24 hours—even in real-time. The more popular the route, the more precise the data.

Change & Cancellation Policy

Trip.com displays flight cancellation and change policies for each flight ticket during the booking process, including fees and applicable conditions. Please check the following scenarios:
Voluntary cancellation/change:
To submit a change or cancellation request, go to the flight bookings page, select the option to change or cancel your booking, choose the relevant passengers and segment, and submit a request. Please note that additional charges may apply according to the airline ticket policy.
Cancellation/change due to a flight schedule change:
If the flight has been rescheduled and you would like to change or cancel your ticket, you can submit an involuntary cancellation request. For more details about change and cancellation policies, please check the customer support pages.