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Toronto Pearson International Airport to Humberto Delgado Airport flight

Explore the cheapest one-way and round-trip flights from Toronto Pearson International Airport to Humberto Delgado Airport over the next 90 days, with one-way fares from BRL 1,311 and round-trip from BRL 1,764. Based on Trip.com's latest 7-day flight data.

    • Cheapest nonstop
      YYZ 17:30
      7h 20m
      Direct
      LIS 05:50
      Toronto - Lisbon | Fri, Dec 4 | TAP Air Portugal
      LIS 11:35
      8h 45m
      Direct
      YYZ 15:20
      Lisbon - Toronto | Fri, Dec 11 | TAP Air Portugal
      BRL 2,263 BRL 3,202
      28% off
      28% off
      BRL 3,202 BRL 2,263
    • YYZ 17:25
      7h 20m
      Direct
      LIS 05:45
      Toronto - Lisbon | Tue, Dec 8 | TAP Air Portugal
      LIS 17:30
      8h 45m
      Direct
      YYZ 21:15
      Lisbon - Toronto | Mon, Dec 14 | TAP Air Portugal
      BRL 2,305 BRL 3,202
      28% off
      28% off
      BRL 3,202 BRL 2,305
    • YYZ 17:30
      7h 20m
      Direct
      LIS 05:50
      Toronto - Lisbon | Sun, Dec 6 | TAP Air Portugal
      LIS 11:00
      8h 45m
      Direct
      YYZ 14:45
      Lisbon - Toronto | Sun, Dec 13 | TAP Air Portugal
      BRL 2,305 BRL 3,202
      28% off
      28% off
      BRL 3,202 BRL 2,305
    • YYZ 17:10
      17h 55m
      1 stop
      LIS 16:05
      Toronto - Lisbon | Fri, Nov 13 | Scandinavian Airlines
      LIS 17:00
      27h 40m
      1 stop
      YYZ 15:40
      Lisbon - Toronto | Fri, Nov 20 | Scandinavian Airlines
      BRL 1,764
      45% off
      BRL 3,202 BRL 1,764
    • YYZ 17:10
      18h 10m
      1 stop
      LIS 16:20
      Toronto - Lisbon | Wed, Nov 25 | Scandinavian Airlines
      LIS 17:00
      27h 40m
      1 stop
      YYZ 15:40
      Lisbon - Toronto | Fri, Nov 27 | Scandinavian Airlines
      BRL 1,770
      45% off
      BRL 3,202 BRL 1,770
    • YYZ 17:10
      18h 10m
      1 stop
      LIS 16:20
      Toronto - Lisbon | Wed, Nov 18 | Scandinavian Airlines
      LIS 17:00
      27h 40m
      1 stop
      YYZ 15:40
      Lisbon - Toronto | Fri, Nov 20 | Scandinavian Airlines
      BRL 1,773
      45% off
      BRL 3,202 BRL 1,773
    • YYZ 17:10
      17h 55m
      1 stop
      LIS 16:05
      Toronto - Lisbon | Fri, Nov 27 | Scandinavian Airlines
      LIS 17:55
      26h 45m
      1 stop
      YYZ 15:40
      Lisbon - Toronto | Sun, Nov 29 | Scandinavian Airlines
      BRL 1,773
      45% off
      BRL 3,202 BRL 1,773
    • YYZ 18:45
      7h
      Direct
      LIS 06:45
      Toronto - Lisbon | Tue, Dec 1 | Air Transat
      LIS 09:25
      27h 50m
      1 stop
      YYZ 08:15
      Lisbon - Toronto | Tue, Dec 8 | Air Transat
      BRL 2,260
      28% off
      BRL 3,202 BRL 2,260
    • YYZ 23:10
      27h 35m
      1 stop
      LIS 07:45
      Toronto - Lisbon | Tue, Dec 8 | Air Transat
      LIS 09:25
      11h 25m
      1 stop
      YYZ 15:50
      Lisbon - Toronto | Tue, Dec 15 | Air Transat
      BRL 2,266
      28% off
      BRL 3,202 BRL 2,266
    • YTO 13:00
      17h 25m
      1 stop
      LIS 14:00
      Toronto - Lisbon | Sun, Nov 1 | Normal Airline
      LIS 15:00
      6h
      Direct
      YTO 16:00
      Lisbon - Toronto | Tue, Nov 3 | Normal Airline
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    • Cheapest
      YYZ 18:45
      7h
      Direct
      LIS 06:45
      Toronto - Lisbon | Sat, Dec 5 | Air Transat
      BRL 1,311 BRL 4,696
      72% off
      72% off
      BRL 4,696 BRL 1,311
    • YYZ 18:45
      7h
      Direct
      LIS 06:45
      Toronto - Lisbon | Wed, Nov 11 | Air Transat
      BRL 1,317 BRL 4,696
      72% off
      72% off
      BRL 4,696 BRL 1,317
    • YYZ 20:55
      29h 50m
      1 stop
      LIS 07:45
      Toronto - Lisbon | Wed, Nov 18 | Porter Airlines
      BRL 1,375 BRL 1,960
      30% off
      30% off
      BRL 1,960 BRL 1,375
    • YYZ 18:45
      7h
      Direct
      LIS 06:45
      Toronto - Lisbon | Sun, Nov 22 | Air Transat
      BRL 1,377
      30% off
      BRL 1,960 BRL 1,377
    • YYZ 20:55
      29h 50m
      1 stop
      LIS 07:45
      Toronto - Lisbon | Wed, Nov 11 | Porter Airlines
      BRL 1,382
      28% off
      BRL 1,960 BRL 1,382
    • YYZ 18:45
      7h
      Direct
      LIS 06:45
      Toronto - Lisbon | Tue, Dec 15 | Air Transat
      BRL 1,383
      28% off
      BRL 1,960 BRL 1,383
    • YYZ 18:45
      7h
      Direct
      LIS 06:45
      Toronto - Lisbon | Sun, Nov 29 | Air Transat
      BRL 1,383
      28% off
      BRL 1,960 BRL 1,383
    • YYZ 18:45
      7h
      Direct
      LIS 06:45
      Toronto - Lisbon | Sat, Dec 12 | Air Transat
      BRL 1,383
      71% off
      BRL 4,696 BRL 1,383
    • YYZ 18:45
      7h
      Direct
      LIS 06:45
      Toronto - Lisbon | Thu, Nov 26 | Air Transat
      BRL 1,383
      71% off
      BRL 4,696 BRL 1,383
    • YTO 13:00
      17h 25m
      1 stop
      LIS 14:00
      Toronto - Lisbon | Sun, Nov 1 | Normal Airline
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    • Cheapest nonstop
      YYZ 18:45
      7h
      Direct
      LIS 06:45
      Toronto - Lisbon | Sat, Dec 5 | Air Transat
      BRL 1,311 BRL 4,696
      72% off
      72% off
      BRL 4,696 BRL 1,311
    • YYZ 18:45
      7h
      Direct
      LIS 06:45
      Toronto - Lisbon | Wed, Nov 11 | Air Transat
      BRL 1,317 BRL 4,696
      72% off
      72% off
      BRL 4,696 BRL 1,317
    • YYZ 18:45
      7h
      Direct
      LIS 06:45
      Toronto - Lisbon | Sat, Dec 12 | Air Transat
      BRL 1,383 BRL 4,696
      71% off
      71% off
      BRL 4,696 BRL 1,383
    • YYZ 18:45
      7h
      Direct
      LIS 06:45
      Toronto - Lisbon | Thu, Nov 26 | Air Transat
      BRL 1,383
      71% off
      BRL 4,696 BRL 1,383
    • YYZ 18:45
      7h
      Direct
      LIS 06:45
      Toronto - Lisbon | Wed, Nov 18 | Air Transat
      BRL 1,387
      70% off
      BRL 4,696 BRL 1,387
    • YYZ 18:45
      7h
      Direct
      LIS 06:45
      Toronto - Lisbon | Thu, Nov 12 | Air Transat
      BRL 1,387
      70% off
      BRL 4,696 BRL 1,387
    • YYZ 18:45
      7h
      Direct
      LIS 06:45
      Toronto - Lisbon | Sat, Nov 28 | Air Transat
      BRL 1,387
      70% off
      BRL 4,696 BRL 1,387
    • YYZ 18:45
      7h
      Direct
      LIS 06:45
      Toronto - Lisbon | Wed, Nov 4 | Air Transat
      BRL 1,397
      70% off
      BRL 4,696 BRL 1,397
    • YYZ 18:45
      7h
      Direct
      LIS 06:45
      Toronto - Lisbon | Wed, Dec 2 | Air Transat
      BRL 1,423
      70% off
      BRL 4,696 BRL 1,423
    • YTO 13:00
      17h 25m
      1 stop
      LIS 14:00
      Toronto - Lisbon | Sun, Nov 1 | Normal Airline
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    • YYZ 18:45
      7h
      Direct
      LIS 06:45
      Toronto - Lisbon | Sat, Dec 5 | Air Transat
      BRL 1,311 BRL 4,696
      72% off
      72% off
      BRL 4,696 BRL 1,311
    • YYZ 18:45
      7h
      Direct
      LIS 06:45
      Toronto - Lisbon | Wed, Nov 11 | Air Transat
      BRL 1,317 BRL 4,696
      72% off
      72% off
      BRL 4,696 BRL 1,317
    • YYZ 18:45
      7h
      Direct
      LIS 06:45
      Toronto - Lisbon | Sun, Nov 22 | Air Transat
      BRL 1,377 BRL 1,960
      30% off
      30% off
      BRL 1,960 BRL 1,377
    • YYZ 18:45
      7h
      Direct
      LIS 06:45
      Toronto - Lisbon | Tue, Dec 15 | Air Transat
      BRL 1,383
      28% off
      BRL 1,960 BRL 1,383
    • YYZ 18:45
      7h
      Direct
      LIS 06:45
      Toronto - Lisbon | Sun, Nov 29 | Air Transat
      BRL 1,383
      28% off
      BRL 1,960 BRL 1,383
    • YYZ 18:45
      7h
      Direct
      LIS 06:45
      Toronto - Lisbon | Sat, Dec 12 | Air Transat
      BRL 1,383
      71% off
      BRL 4,696 BRL 1,383
    • YYZ 18:45
      7h
      Direct
      LIS 06:45
      Toronto - Lisbon | Thu, Nov 26 | Air Transat
      BRL 1,383
      71% off
      BRL 4,696 BRL 1,383
    • YYZ 18:45
      7h
      Direct
      LIS 06:45
      Toronto - Lisbon | Tue, Dec 8 | Air Transat
      BRL 1,387
      28% off
      BRL 1,960 BRL 1,387
    • YYZ 18:45
      7h
      Direct
      LIS 06:45
      Toronto - Lisbon | Sat, Nov 21 | Air Transat
      BRL 1,387
      28% off
      BRL 1,960 BRL 1,387
    • YTO 13:00
      17h 25m
      1 stop
      LIS 14:00
      Toronto - Lisbon | Sun, Nov 1 | Normal Airline
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    • Cheapest nonstop
      YYZ 18:45
      7h
      Direct
      LIS 06:45
      Toronto - Lisbon | Thu, Nov 5 | Air Transat
      BRL 1,390 BRL 7,400
      81% off
      81% off
      BRL 7,400 BRL 1,390
    • YYZ 18:45
      7h
      Direct
      LIS 06:45
      Toronto - Lisbon | Wed, Nov 4 | Air Transat
      BRL 1,397 BRL 7,400
      81% off
      81% off
      BRL 7,400 BRL 1,397
    • YYZ 17:30
      7h 20m
      Direct
      LIS 05:50
      Toronto - Lisbon | Tue, Nov 3 | TAP Air Portugal
      BRL 2,336 BRL 7,400
      68% off
      68% off
      BRL 7,400 BRL 2,336
    • YYZ 22:45
      7h 10m
      Direct
      LIS 10:55
      Toronto - Lisbon | Mon, Nov 2 | TAP Air Portugal
      BRL 2,434
      67% off
      BRL 7,400 BRL 2,434
    • YYZ 22:45
      7h 20m
      Direct
      LIS 11:05
      Toronto - Lisbon | Sun, Nov 1 | TAP Air Portugal
      BRL 2,541
      66% off
      BRL 7,400 BRL 2,541
    • YYZ 19:45
      7h
      Direct
      LIS 06:45
      Toronto - Lisbon | Sat, Oct 31 | Air Transat
      BRL 3,746
      49% off
      BRL 7,400 BRL 3,746
    • YYZ 22:45
      7h 10m
      Direct
      LIS 10:55
      Toronto - Lisbon | Wed, Nov 4 | TAP Air Portugal
      BRL 4,822
      35% off
      BRL 7,400 BRL 4,822
    • YYZ 17:30
      7h 20m
      Direct
      LIS 05:50
      Toronto - Lisbon | Thu, Nov 5 | TAP Air Portugal
      BRL 4,830
      35% off
      BRL 7,400 BRL 4,830
    • YYZ 18:25
      7h 20m
      Direct
      LIS 05:45
      Toronto - Lisbon | Sat, Oct 31 | TAP Air Portugal
      BRL 4,850
      34% off
      BRL 7,400 BRL 4,850
    • YTO 13:00
      17h 25m
      1 stop
      LIS 14:00
      Toronto - Lisbon | Sun, Nov 1 | Normal Airline
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    • Cheapest nonstop
      YYZ 18:45
      7h
      Direct
      LIS 06:45
      Toronto - Lisbon | Sat, Dec 5 | Air Transat
      BRL 1,311 BRL 4,696
      72% off
      72% off
      BRL 4,696 BRL 1,311
    • YYZ 18:45
      7h
      Direct
      LIS 06:45
      Toronto - Lisbon | Wed, Nov 11 | Air Transat
      BRL 1,317 BRL 4,696
      72% off
      72% off
      BRL 4,696 BRL 1,317
    • YYZ 18:45
      7h
      Direct
      LIS 06:45
      Toronto - Lisbon | Sun, Nov 22 | Air Transat
      BRL 1,377 BRL 1,960
      30% off
      30% off
      BRL 1,960 BRL 1,377
    • YYZ 18:45
      7h
      Direct
      LIS 06:45
      Toronto - Lisbon | Tue, Dec 15 | Air Transat
      BRL 1,383
      28% off
      BRL 1,960 BRL 1,383
    • YYZ 18:45
      7h
      Direct
      LIS 06:45
      Toronto - Lisbon | Sun, Nov 29 | Air Transat
      BRL 1,383
      28% off
      BRL 1,960 BRL 1,383
    • YYZ 18:45
      7h
      Direct
      LIS 06:45
      Toronto - Lisbon | Sat, Dec 12 | Air Transat
      BRL 1,383
      71% off
      BRL 4,696 BRL 1,383
    • YYZ 18:45
      7h
      Direct
      LIS 06:45
      Toronto - Lisbon | Thu, Nov 26 | Air Transat
      BRL 1,383
      71% off
      BRL 4,696 BRL 1,383
    • YYZ 18:45
      7h
      Direct
      LIS 06:45
      Toronto - Lisbon | Tue, Dec 8 | Air Transat
      BRL 1,387
      28% off
      BRL 1,960 BRL 1,387
    • YYZ 18:45
      7h
      Direct
      LIS 06:45
      Toronto - Lisbon | Sat, Nov 21 | Air Transat
      BRL 1,387
      28% off
      BRL 1,960 BRL 1,387
    • YTO 13:00
      17h 25m
      1 stop
      LIS 14:00
      Toronto - Lisbon | Sun, Nov 1 | Normal Airline
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Displayed flight fares from Toronto to Lisbon are based on average prices across airlines for the next 3 months, according to the latest Trip.com database.

Trip.com Price Insights: Flights from Toronto Pearson International Airport to Humberto Delgado Airport

What is the cheapest month to fly from Toronto Pearson International Airport to Humberto Delgado Airport?

The data is based on the past 12 months and shows the average one-way ticket prices from Toronto Pearson International Airport to Humberto Delgado Airport for each month in the Trip.com database.

Based on Trip.com's data from the past 12 months, the cheapest one-way flights from Toronto Pearson International Airport to Humberto Delgado Airport are usually in October, with an average price of BRL 1,655. It is best to avoid February, when the average price can reach BRL 4,034.

BRL 4,034
BRL 2,845
BRL 1,655
BRL 466
  • BRL 1,655
    Oct
  • BRL 2,084
    Nov
  • BRL 2,625
    Dec
  • BRL 2,595
    Jan
  • BRL 4,034
    Feb
  • BRL 2,541
    Mar
  • BRL 2,273
    Apr
  • BRL 2,151
    May
  • BRL 2,457
    Jun
  • BRL 2,060
    Jul
  • BRL 2,224
    Aug
  • BRL 2,214
    Sep

What is the cheapest month to fly return from Toronto Pearson International Airport to Humberto Delgado Airport?

The data is based on the past 12 months and shows the average monthly return fares from Toronto Pearson International Airport to Humberto Delgado Airport in the Trip.com database.

Based on Trip.com's data from the past 12 months, November is often the month to find the lowest fares from Toronto Pearson International Airport to Humberto Delgado Airport, with an average price of BRL 2,594. October is usually the most expensive month, with an average price reaching BRL 9,106.

BRL 9,106
BRL 5,850
BRL 2,594
0
    Cheapest
  • BRL 9,106
    Oct
  • BRL 2,594
    Nov
  • BRL 3,674
    Dec
  • BRL 3,077
    Jan
  • BRL 2,678
    Feb
  • BRL 3,448
    Mar
  • BRL 2,989
    Apr
  • BRL 3,372
    May
  • BRL 3,750
    Jun
  • BRL 4,478
    Jul
  • BRL 4,827
    Aug
  • BRL 5,049
    Sep

What is the cheapest day of the week to fly from Toronto Pearson International Airport to Humberto Delgado Airport?

The data is based on the past 12 months and shows the average ticket prices from Toronto Pearson International Airport to Humberto Delgado Airport for each day of the week in the Trip.com database.

Based on Trip.com's data from the past 12 months, the cheapest departure day from Toronto Pearson International Airport to Humberto Delgado Airport is Wednesday, with average prices usually lower than other days. Avoid departing on Friday as prices are typically highest on that day.

BRL 3,422
BRL 2,712
BRL 2,001
BRL 1,291
    Cheapest
  • BRL 2,486
    Mon
  • BRL 2,202
    Tue
  • BRL 2,001
    Wed
  • BRL 2,945
    Thu
  • BRL 3,422
    Fri
  • BRL 2,133
    Sat
  • BRL 2,177
    Sun

Which airline offers the cheapest flights from Toronto Pearson International Airport to Humberto Delgado Airport?

The cheapest airline flying from Toronto Pearson International Airport to Humberto Delgado Airport is Porter Airlines (from BRL 1,375) among 10 carriers operating this route. Based on Trip.com's latest 7-day flight data.

Porter Airlines
From BRL 1,375
Air Transat
From BRL 1,377
Air Canada
From BRL 1,833
Azores Airlines
From BRL 1,838
WestJet
From BRL 1,867
Lufthansa
From BRL 1,924
Swiss Airlines
From BRL 1,963
United Airlines
From BRL 1,987
TAP Air Portugal
From BRL 2,010
American Airlines
From BRL 2,377

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What is the flight schedule from Toronto Pearson International Airport to Humberto Delgado Airport?

Check the schedule for flights from Toronto to Lisbon and find the flight that best matches your travel plans.

Flight info.
Departure
Arrival
Weekly Schedule

  1. TS480

    Toronto Pearson International Airport

    18:45

    YYZ

    7h

    06:45

    LIS

    - M T W - F -
    Search

  2. PD7480

    Toronto Pearson International Airport

    19:50

    YYZ

    6h 55m

    07:45

    LIS

    - - T W - F -
    Search

  3. PD113

    Toronto Pearson International Airport

    23:10

    YYZ

    1h 22m

    Direct

    00:32

    YUL

    S M T W T F S
    Search

  4. PD7680

    Montréal-Pierre Elliott Trudeau International Airport

    19:10

    YUL

    6h 30m

    Direct

    06:40

    LIS

    S - - - T - S

  5. TS7250

    Toronto Pearson International Airport

    23:10

    YYZ

    1h 25m

    Direct

    00:35

    YUL

    S M T W T F S
    Search

  6. TS680

    Montréal-Pierre Elliott Trudeau International Airport

    19:00

    YUL

    6h 30m

    Direct

    06:30

    LIS

    S - - - T - S

  7. TS7238

    Toronto Pearson International Airport

    20:55

    YYZ

    1h 22m

    Direct

    22:17

    YUL

    S M T W T F S
    Search

  8. TS680

    Montréal-Pierre Elliott Trudeau International Airport

    19:00

    YUL

    6h 30m

    Direct

    06:30

    LIS

    S - - - T - S

  9. PD109

    Toronto Pearson International Airport

    20:55

    YYZ

    1h 22m

    Direct

    22:17

    YUL

    S M T W T F S
    Search

  10. PD7680

    Montréal-Pierre Elliott Trudeau International Airport

    19:10

    YUL

    6h 30m

    Direct

    06:40

    LIS

    S - - - T - S
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About Toronto Pearson International Airport and Humberto Delgado Airport

Learn about Toronto Pearson International Airport (YYZ) and Humberto Delgado Airport (LIS) — including location, terminals, transportation, and travel tips.

Flight distance 5,746.49km
Cheapest one-way ticket price BRL 1,311
Cheapest return ticket price BRL 1,764

FAQs for Toronto Pearson International Airport to Humberto Delgado Airport Flights

  • How long is the flight from Toronto Pearson International Airport to Humberto Delgado Airport?

    Toronto Pearson International Airport to Humberto Delgado Airport takes about 6 hours on average. Actual flight time may vary depending on route, weather and air traffic.
  • There are around 3 daily flights from Toronto Pearson International Airport (YYZ) to Humberto Delgado Airport (LIS).
  • The earliest flight from Toronto Pearson International Airport to Humberto Delgado Airport departs at 17:35, and the last departs at 23:45, with about 4 flights per day. Flight times may change, so please check the latest departure and arrival times before you travel.
  • The route from Toronto Pearson International Airport (YYZ) to Humberto Delgado Airport (LIS) is quite popular. Without considering departure times or holidays, tickets cost around BRL 3,817 in December, the most expensive month to book this route.
    • The distance from Humberto Delgado Airport to downtown is about 6km, by taxi about 20 minutes.
  • The closest airport to Humberto Delgado Airport (LIS) is Flores Airport. The distance is around 44km.
  • TAP Air Portugal is a very popular airline operating an average of 3185 flights per month.
  • One-way flights from Toronto Pearson International Airport to Humberto Delgado Airport currently start from BRL 1,375, and round-trip fares start from BRL 1,764. The current lowest fare is a Porter Airlines flight departing on Wed, Nov 18; prices may vary depending on availability.
  • Yes. TAP Air Portugal, Air Canada and Air Transat operate direct flights from Toronto Pearson International Airport to Humberto Delgado Airport, with an average flight time of 6 hours 26 minutes, and around 24 weekly flights. Actual flight frequency may vary by season.
  • Based on Trip.com flight data for departures within the next 30 days with at most one stop, the average one-way price from Toronto Pearson International Airport to Humberto Delgado Airport is BRL 3,020. Prices may vary depending on the departure date, airline, and availability.
  • Porter Airlines and Air Transat are the most popular budget airlines flying from Toronto Pearson International Airport to Humberto Delgado Airport, with one-way fares starting from BRL 1,375. Compare final prices carefully, as baggage, seat selection and payment fees may apply.
  • Toronto Pearson International Airport to Humberto Delgado Airport operates around 20 weekly flights, mainly by TAP Air Portugal, Air Canada and Air Transat. Actual frequency may vary during holidays and seasonal schedule adjustments.
  • Enter Toronto Pearson International Airport and Humberto Delgado Airport, select your departure date and number of passengers, then compare flights by price, flight duration, and baggage allowance. Once you've chosen a fare, review the change and refund rules, fill in passenger details, and pay to receive your booking confirmation.

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Note: Prices shown on this page are estimated lowest price and include all taxes and fees found in the last 24 hours.

Book with no extra fees

Prices displayed on this page are all-inclusive prices (incl. taxes, fuel surcharge, civil aviation development fund, etc) with all fees confirmed before payment. Fees for luggage, meals, Wi-Fi, or other additional services are also included as shown in the flight cards.

Real-time pricing updates

Prices, availability, and travel information on this page were updated within the last 24 hours—even in real-time. The more popular the route, the more precise the data.

Change & Cancellation Policy

Trip.com displays flight cancellation and change policies for each flight ticket during the booking process, including fees and applicable conditions. Please check the following scenarios:
Voluntary cancellation/change:
To submit a change or cancellation request, go to the flight bookings page, select the option to change or cancel your booking, choose the relevant passengers and segment, and submit a request. Please note that additional charges may apply according to the airline ticket policy.
Cancellation/change due to a flight schedule change:
If the flight has been rescheduled and you would like to change or cancel your ticket, you can submit an involuntary cancellation request. For more details about change and cancellation policies, please check the customer support pages.