It took about 10 minutes to walk from the airport, but I couldn't find the main entrance following the navigation. Fortunately, the locals were very helpful in showing me the way. You should not miss this town when you come to Saint-Seine. The hotel is not big and very quiet. The front desk likes to communicate with guests in English. The breakfast is good. It is also very convenient to go to Saint-Cecil from the hotel. The station is near the hotel. If bus No. 21 does not stop sometimes, bus No. 20 can also be used!
We stayed here for our honeymoon. The attentive staff, service, and the hotel's location and facilities helped us create wonderful memories.
We would like to stay here again when we are in San Sebastian.
We came here without a car having got busses from Bilbao. Not easy finding a hotel with a pool and within LaGuardia so worked perfectly. Arguably not a four star but was comfortable and and pool was lovely.
Would recommend for the price
The design of the hotel is very style, there is a glass of red/white wine per person, take pictures on the top floor on the top floor, the scenery of the mountain town is unobstructed, the breakfast is not bad, the Iberian ham slices are really delicious 😋, and the waiter will send fresh fruit to 😘 on a table. The fly in the ointment is that The gym is quite small, and one of the three is just broken, but the overall experience is good 👍, the room is comfortable and clean! Whether it is aisles or furnishings, it is full of design.
Gran hotel tanto por su ubicación como por sus servicios. El personal de la recepción super agradable y el personal de limpieza igualmente. El desayuno buffet muy variado con unos productos locales de calidad. Repetiremos seguro en nuestra próxima visita a Durango.
We hebben een heerlijk verblijf gehad. Heerlijke bedden en mooi uitzicht vanaf de kamer. Mooie tuin waar je heelijk koel onder de bomen kan zitten met een wijntje. Kamers kunnen een upgrade gebruiken. Personeel is weinig geïnteresseerd in de gast. Alles kost moeite lijkt het. Er wordt niet gevraagd bij uitchecken hoe je verblijf is geweest. Vriendojk Afrekenen en gaan. Dat lijkt.me de eerste regel in hospitality.
Very Good
73 reviews
8.9/10
Price from
£75
per night
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9.1/10
Great
SSergei TonkovExcellent hotel - excellent value for money
We were very pleased with our stay. Excellent value for money: reasonable price, great location - everything is close by, including attractions, transport and good restaurants.
The service is at a high level: the staff is friendly, quickly responds to any requests. The breakfasts were a pleasant surprise - fresh products, good choice, everything is delicious. The rooms are clean, neat, with a nice design and everything you need for a comfortable stay.
The only small minus is that the soundproofing with the corridor could be better. If someone passes by or talks in the corridor, it is audible. But if you do not sleep until late and get up around 8-9 am, then this will not cause much discomfort.
Overall - a great place for a short or long stay. We would be happy to come back again.
GGuest UserThe staff went out of their way to assist in directions, recommendations, and when we lost key to replace after we were out late!!
The breakfast was lovely!
To offer coffee would be super but we bought our own.
BbaraoGuild**”BAD: Beware of the 'Upgrade'”**
Our priority when booking was the room size and budget, so we reserved a 32m² City View room.
At check-in, the hotel staff offered us an ”upgrade.” He said that for an additional €25 per day, we could ”upgrade,” so we agreed.
However, while the room did have a Sea View, the size was downgraded to just 21m². I told them that paying €25 to have a smaller room was a downgrade, but they insisted that the view had been upgraded.
I asked to be moved back to the room we originally booked, but the staff ignored my request for an entire day.
Let me ask you this: if you went to see a new landscape, and the view changed, how would you describe it? You wouldn’t say the landscape itself was ”upgraded,” would you? You’d say the view was different or better.
The following day, I finally got a response from the staff. They told me I’d need to pay an additional €70 per day if I wanted a 32m² Sea View room.
While the hotel facilities and scenery are excellent, the staff are focused entirely on business and seem to aim to squeeze every extra euro from their guests.
In the end, we ended up paying the €25.
**Beware of the 'Upgrade.'”**
GGuest UserNice hotel with ample parking. Excellent location for exploring the city. You can walk to Casco Viejo in 15 minutes, and the metro stop is also nearby. The breakfast buffet is very good and extensive, with a huge selection. The only downside was the strict rules around the pool, which is also part of a sports club. This meant the children couldn't really play there.
HHosanChoose the hotel for its proximity to the Intermodal bus interchange. We walked to all the main tourist attractions from the hotel. Bilbao is a very walkable city.
What sets this hotel apart is the friendliness of the staff. The front counter team is genuinely friendly and helpful. Special thanks to Noemi who went out of her way to help us and gave advice on airline lost luggage.
The room is spacious for our needs. The king bed is super comfortable, with just the right firmness. Linen is plush and pillows are fluffy. It has a simple yet functional tea-making facility in the room. The room came with USB charger by bedside, which is essential for today's travellers.
We love the bathroom. Well-lit, full-size shower with strong water pressure. You will find the basic amenities (Toothbrush etc) in the bathroom.
The cleaner did a good job with the room. The hall and public areas are all spotless. Judging based on the interior, the hotel might have been refurbished not that long ago.
GGuest UserThe hotel is located in a quiet, scenic area up in the mountains, offering a peaceful retreat from the city. However, there aren’t many restaurants or supermarkets nearby, so planning ahead is recommended. It takes about 20 minutes to reach the hotel by bus from the city center or the train/bus station.
I loved the interior design of the room — it felt very refreshing and relaxing, with thoughtful touches that added to the overall comfort and ambiance.
Check-in can be a bit frustrating — during my visit, I noticed several groups of Asian tourists waiting, though I’m not sure what caused the delay. That said, the gentlemen at the front desk were all very helpful, and the hotel responded quickly to any requests.
Unfortunately, due to a packed schedule, I didn’t have the chance to try the hotel’s restaurant, which I hope to experience next time.
GGuest UserNice hotel close to the city center. Friendly staff. Parking is an issue, if you don’t get to book your space then you have to park outside in a public parking and both are expensive.
The rooms are modern and the swimming pool at the rooftop is useful. Also the spa.
MM. SoA boutique hotel close to the Dona Katalina Zubia. There are two entrances to the hotel, the main one facing the road and the other entrance facing the Urumea River. Staff were friendly and always had a smile. The hotel is quite clean and everything is within 15mins walk. The amenities are limited, but there is a 24 hour reception and bar downstairs, a nice roof top sunbathing area and a gym. Please double check the other amenities listing when booking, as I don't recall seeing the Public Bath, Foot Bath and Clothes Dryer as advertise. I would also suggest to check the batteries of the remotes before someone check ins, as I had to request it to be changed and it wasn't available until the next day, more compliment bottles of water and dental kits (given there was 3 of us and only 2 bottles and 1 kit). Overall though, I enjoyed the stay and would come back again.
CcodileeLocation is great, easy access to the bus station where you can find buses to San Sebastián, Santander and airport. Also the hotel is close to the stadium.
Room is large and clean but we were running out of shampoo on the first date. It seems that they didn’t refill the shampoo before we checkin. The room design is a bit strange to us which showering room& the sink are separated from the toilet. Also, the shower room is right next to the bed which there is no door and the glass are fully transparent.
GGuest UserНовый отель, рядом с центром. Чисто номера. Вежливый персонал. Но у меня списали с карты без разрешения повторно деньги за бронирование, которое я уже оплатила. И получила деньги только на следующий день .
Очень неприятно, я осталась на двое суток без денег. 
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