We enjoyed our brief visit at Springhill Suites. We weren't there long enough to use the amenities, but we did observe at the pool a film on top of the water. Weren't quite sure what it could be. Room was very comfortable and clean.
It is a hotel near Washington Airport. The airport shuttle is very convenient and leaves every half an hour. The facilities and environment are very good, but there is no free mineral water or glass cups, which is not very convenient.
Very good hotel, comfortable and quiet. The environment is very good.
There were some problems with the breakfast included in the room, which were solved smoothly after communication with Ctrip.
The American breakfast is eggs, bread, coffee, and there are beef patties here, which is very good
The hotel is connected to the mall Tyson 1,  How special is this mall.  The hotel has a bus to the second phase, and the shops there are very attractive.  There are choices for all kinds of famous brand-grade food.
 This time it is a business trip. If you want to go sightseeing, you have to take Uber to Washington for about 45 minutes. The traffic is far away.
The hotel is spacious and comfortable
As we checked in, we were told that the hotel was having problems with the system that activate the keys for the room door and that if we played around with the key at our hotel room door that it would eventually work. We tried getting into our room for over 20 minutes and couldn't. Went back to the desk and this time she was able to activate the key because it let us in this time. Then, it says on the door of the pool ( in which our room was directly in front of) that the pool closes at 10pm. We'll, at 1am people were still in the pool and the children were screaming like crazy. We didn't get rest at all. We would never stay here again
One day f the best locations to stay while in Williamsburg.The housing is top rate with all amenities including washer and dryers, full kitchen, fireplace and many other extras. For the rate you get a house away from gone.
Very very clean, it is not like leaving the hotel for clean guests. A very atmospheric hotel with a comfortable environment. The lobby is very warm and warm, you can sit for an afternoon.
We had a bad Airbnb experience and needed a reliable, comfortable place to stay for the night. This hotel is at a Golf Course and it is very beautiful!! We got a great price but I chose 1 King instead of 2 Queens on accident. They we're super happy and kindly changed the room at no cost to us.
When we got to our room, a sticker was over our door showing that the room had been cleaned and no one had entered. The beds were huge, plush and very clean. I slept like a baby. The room was very clean, too and the A/C was pumping out the cool air. The room was clean, quiet and cool. We enjoyed it very much!
The only thing I liked was that there was a party and people made a lot of noise if they were near the room. They should put the party people in another part of the hotel.
Very Good
112 reviews
8.7/10
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8.6/10
Very Good
BBing19I am glad I didn’t pay full price ($350/night) for this. Great location and everything looks nice from the outside and the lobby. The room is decent from the looks but once you stay in there, you will realized nothing is working properly.
The AC/Heater was not working, the control for the AC/Heater doesn’t work so the AC was blasting cold air all night on NYE!!! So we were both freezing and it was 2am!
The TV only have 5 channels and 2 are the same as the other 2, so in reality only 3 channels. The TV quality is also very outdated. Feel like we were watching TV from the 80s/90s when it was the actual 2024 NYE concerts. And on the 5th channel, it is just showing how DirectTV subscription is expired, like what?
The Wifi in the room is not free unless you are a Bonvoy member.
There was less than a quarter roll of toilet paper on the Tp dispenser and they also didn’t provide a second roll. The body wash pump was empty and the shampoo ran out.
The bottom side of the toilet seat looks very filthy as if they haven’t clean that part of the toilet seat in a while. The floor of the bathroom was also very dirty.
We usually check if we can ask for a late check-out the night before, but we called the front desk with no answers. When they finally answered, they said we have to call back at 7am to let us know. Ehh Hello? The whole point of getting a late check out is so we can sleep in? So I had to set an alarm to call back at 7am to get a 1pm check out. It was a bit annoying.
This was a big disappointment for me because this was supposed to be a nice hotel from Marriott as the Autograph Collection. Especially for $350 a night in the middle of Old Town Alexandria, I had expected better quality.
Not to mention the chaos during check-in. Seems like there were only 4 workers there for HUNDReDs of customer. People were angry about being stuck in the parking garage and no one can help them and they gave a lady a room that currently already have someone checked-in. Apparently the lady opened the door when the guy was showering in the room. What a chaos!
JjulieThe room was beautiful and comfortable. We loved the location. But we had a very unnerving experience with our room. We noticed the deadbolt lock did not actually work on our door. I like using this for extra protection. The last night of our 5 night stay we had a woman come into our room while we were trying to get to sleep due to an early flight the next morning. She said she was sorry that she bothered us and thought this was her room apparently she told the front desk that and they just gave her the key TO OUR ROOM!?? Would you not at least get some ID or verification that this was the correct room. This was very unsettling and we were nervous about our safety and left early for our flight. also some things to know there is No daily maid service, towel exchange or coffee replenishment and we had to ask for toilet paper.
GGuest UserVery pleasant atmosphere, with many restaurants nearby. Parking included in the daily rate, which is unusual in the area.
Good breakfast in a beautiful restaurant!
Very interesting bar in the lobby.
The only not so positive point is that there are several events taking place at the hotel, which makes parking a bit difficult and on one of the days the noise went on past 10 pm. However, nothing bad enough to discredit the hotel.
GGuest UserWe had a bad Airbnb experience and needed a reliable, comfortable place to stay for the night. This hotel is at a Golf Course and it is very beautiful!! We got a great price but I chose 1 King instead of 2 Queens on accident. They we're super happy and kindly changed the room at no cost to us.
When we got to our room, a sticker was over our door showing that the room had been cleaned and no one had entered. The beds were huge, plush and very clean. I slept like a baby. The room was very clean, too and the A/C was pumping out the cool air. The room was clean, quiet and cool. We enjoyed it very much!
GGuest UserSince I had previously stayed in other houses of the chain, the meter ladder was up. This house couldn't travel, it remained below expectations. The room used by me was quite small, as well as the bathroom. It was very quiet and clean, but it seemed unpleasant, as did the breakfast presentation. There is no interesting way to wash wash for departing guests, as the receptionist was not from the area, he could not give any information to the washing salon.
GGuest UserAs we checked in, we were told that the hotel was having problems with the system that activate the keys for the room door and that if we played around with the key at our hotel room door that it would eventually work. We tried getting into our room for over 20 minutes and couldn't. Went back to the desk and this time she was able to activate the key because it let us in this time. Then, it says on the door of the pool ( in which our room was directly in front of) that the pool closes at 10pm. We'll, at 1am people were still in the pool and the children were screaming like crazy. We didn't get rest at all. We would never stay here again
RRiyuezhongguangwuzhimingThe suite is very large and can accommodate 6 people. The room has a terrace and a sea view. It is very close to the beach. The hotel restaurant is also very good, specializing in seafood. The transportation is very convenient. Parking is charged.
GGuest UserSuch a nice hotel! The staff were friendly and efficient. The room was clean and comfortable. The buffet breakfast was delicious. I appreciated the free shuttle to the airport.
GGuest UserCelebrating my birthday was a great experience. The room was oceanfront. The shower was incredible but the room was very small. There was minimal furniture so everything must stay in the luggage or on the floor. The bed was very comfortable and tv was large but there was nowhere to sit and only 1 nightstand. I suggest a mini fridge and 2 nightstands. Other then that I would recommend checking the Moxy out . Every employee seemed to enjoy working there and everyone was friendly and helpful
YYonto DYEnjoy the Tyson’s Corner area witch’s stay at the Double Tree. The silver line makes the trip from the airport easy, so you don’t have to worry about an expensive Uber. The staff is great; but be sure to ask for your room to be cleaned and any water bottles you may need. Aside from that, it’s a good place to stay whether your visiting DC or northern Virginia. I would also suggest going across the street to the mall. It’s been upgraded with a very large selection of great food.
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