Top rated hotels in Shanxi

Pullman Taiyuan
4.7/52052 Reviews
Taiyuan Zoo
I have stayed in this hotel many times, and have given extremely high and detailed evaluations on the whole platform in terms of front desk accommodation, restaurants, fitness, management, etc. The service was less than satisfactory. I stayed here several times every year during the three years of the epidemic, and I have a certain feeling for this place and hope that the hotel will also improve, but it is obvious that the hotel does not care much about ”small customers” like us. Not to mention the intimate greetings, the hotel doesn't even know who I am. I don't care about repeat customers who stay repeatedly. Lack of humane management. When we checked in, we arrived at the hotel and there were no rooms available, the male receptionist who wanted to give the front desk a vacancy called when a room was available and we went out to eat. But before I came back, I didn't get a reply to the phone. There were vacancies, but I didn't get a warm and friendly reception immediately. Instead, I waited for a while before checking in after waiting for the staff member and the cleaning aunt to hand over the work. Another 900 yuan was required to swipe the card for processing. I asked what happened to the 502 yuan deducted from Ctrip. He was very impatient and told me to look at Ctrip by myself. It doesn't take much effort to answer patiently! You are playing tricks on me, you are obliged to tell me what the money is, isn't it? All in all the experience was not very good. When I checked in last time, I reflected that the hotel's gym classes were not allowed to be used by guests. Later, the hotel has improved, and a notice of separate management has been posted at the entrance of the gym. Since the staff in the fitness department must be properly restrained in the hotel, the female staff with Qi Liuhai went to the bathroom with the door open, sitting in a swaying posture, which is very inappropriate. There are lifeguards in the swimming pool and coaches in the gym. Although I didn't take classes, I am very polite and have a top hat. These are good. The hotel's breakfast feels like a lot of work, but the details are not handled well. For example, the distance between the dining table and the sofa is too far. I am 1.65 meters tall and sitting is very uncomfortable, and guests who are lower than me will feel even more uncomfortable. The hotel's cake table is particularly dishonest. Many things are directly placed on the top with cooked food picked from outside, which makes people feel very unappetizing. The butter is not like the original Anjia butter that has been changed to bulk butter. Added a new coffee machine, made coffee very fast. But the rest of the food wasn't as good as it used to be. There has been some improvement in the aspect of fruits, including pineapples, dragon fruit, and awns, but the presentation is still relatively rough. The hotel's toothbrushes and room cards have been replaced with environmentally friendly log series, and robot food delivery has also been added. I will choose to stay in the future if I have the opportunity, but I hope that the hotel will strengthen its management and not treat repeat customers coldly. 5.2 After eleven o'clock, the daughter picked up a phone watch and handed it to the front desk. Has the owner been found? Should you tell us? ! Maybe you don't even know who picked it up! I hope you will be more attentive and meticulous in your work, so that the hotel will definitely be able to run well. I am not a management student, so I can feel that there are many loopholes and I am not considerate! rather disappointed...
Pingyao Zhonghuixuan Inn (Gucheng South Street Shilou Branch)
4.9/5433 Reviews
Inside Pingyao Ancient City
Really nice place, but as for most hotels, you cannot expect the staff to speak English (not a problem for me, but if you don't speak any Chinese be prepared). Location is great as it is around 2 minutes walk from 南大街/South Street and all the main museums and courtyards. The owners were very friendly and helpful, making time to explain all the places to see and were to eat. They can even help with good discounts, e.g. for the historical-themed performance '又见平遥'/Encore Pingyao as well as for restaurants. The hotel is in a beautiful traditional courtyard, very quiet area so you will sleep well at night. The room has traditional furniture, adding to the atmosphere, and while small (but good value for the price) was comfortable. The bed is a so-called 'kang' with heating - it was so comfortable in the cold winter that it was hard to get out of bed in the morning! Part of the floor has heating too. The cleanliness is good too. I would really recommend this place, very good atmosphere and with everything you need to be comfortable.
Datong Mulan Inn (Dai Wangfu Branch)
4.5/583 Reviews
Ancient City Tourist Cultural Area
Facilities: very good, the surrounding scenery is very good, next to the city wall Hygienic: very clean, the private bathroom is really convenient Environment: so beautiful, the underground is also very spacious, not snoring, very comfortable Service: The young lady at the front desk is nice and gentle, I really like the beautiful sister
Kempinski Hotel Taiyuan
4.7/52202 Reviews
Changfeng Street/Qinxian Commercial Area
The room cleaning service was excellent My room had a large window, so I thought it would be cold, but it wasn't cold because of the warm heating in the hotel Also, I really liked the blackout curtain, which covers the light well in the morning👍🏻 The hotel front desk staff had a good attitude! They also had excellent basic service, such as lifting up your luggage! If there is only one thing that is regrettable, no one can speak English. The difficulty of communicating was too much. It would be better if even the front desk staff could speak English😊 Everything else was good! I want to visit again next time🩷
Dragon Gate Guesthouse
4.8/5921 Reviews
Inside Pingyao Ancient City
Fantastic ancient Chinese lodging with modern amenities. You get the chance to sleep on a Luohan bed. The room is a suite! Within Pingyao walled city, it was easy to go to visit the sites. The lady owner gave me a map. Even though I speak no Chinese and they speak no English, we were able to communicate using a translator app. She recommended a restaurant when I asked. They made the utmost effort to make your stay enjoyable. The owner took me to the railway station when I left. P.S. Best to download MAPS.ME as it will work offline. Google Maps does not work in China. The taxi will drop you outside the city wall and you can ride the shuttle to the hotel. Make sure you got the Chinese address. Also same possible, install the Wechat app as it is used widely in China - you text in English they translate to Chinese and vice versa.
Datong Grand Hotel
4.5/5965 Reviews
Ancient City Tourist Cultural Area
The location is very good (close to the ancient city, about 10 minutes by taxi), next to the city hall in Pingcheng District, very quiet. The room is clean and tidy, and the service is good. Suggestion: The breakfast can be richer, including Western food (richer bread types), Datong flavor (including fresh yellow flowers, millet cold cakes), etc. (from Ctrip Diamond VIP)
Yundingxuan Hotel
4.7/5508 Reviews
Inside Pingyao Ancient City
If you want to explore the ancient town of Pingyao, then this hotel is fantastic. It's 15mins away from the high speed railway. They pick up and drop out off outside the city. With the covid regulations in place, the hotel supported me through the process and helped me gain entry into the city. I was then collected and driven to the hotel. Check-in was smooth and the lady helped me to book tickets for the Pingyao theatre show at the same time. I received a free upgrade from a double room to a suite. All in all, a fantastic holiday, and a great experience.
Wutaishan Yishan Wangchen Boutique Hotel
4.6/5185 Reviews
Wuye Temple
As a person who often goes to Wutai Mountain to worship Buddha, the room price is very friendly. I will go several times a year, but the price of the scenic spot is very expensive. The price is especially expensive these days of the New Year. You can also choose such a clean and discounted homestay in the core area. It is really great. The most important point is that this homestay has just been renovated. The sheets and quilts inside are very clean, and it is about 2 kilometers away from Wuye Temple. The first floor of the hotel can also eat. The hotel also has various ticket booking services and tour guide booking services. Very convenient, the location of the homestay is also in the most prosperous area of the scenic spot, it is recommended 👍
Pipa Old Inn
4.8/5699 Reviews
Ancient City Tourist Cultural Area
Hotel was nice and overall clean but description shows that hotel have non smoking rooms but our first room smells like ashdrray. Hotel was fully booked exept suites (i eas not agreed to pay more) and they promised to overclean our room. But sadly smoke smell didn’t disappeared. Smell was still in the shower room and it was discusting. Next night we got new room and everything was fine. Location is great. Breakfast was modest but ok. You can park your car in to underground parking place and it was without extra cost.
Hongruijing Folk Inn
4.7/5317 Reviews
Inside Pingyao Ancient City
Best place we stayed in during our trip in China!! The courtyard is magnificent and our room was clean and comfortable. The hosts were great. Always willing to help us in any way possible to make our stay in Pingyao even better. I would highly recommend if you're coming to Pingyao!

Frequently Asked Questions

  • How do I book a hotel on Trip.com?

    To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.

  • How to get cheap hotels on Trip.com?

    There are several ways to discover affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the least expensive options first.

  • Where can I find hotel deals on Trip.com?

    Trip.com offers a diverse selection of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. Moreover, if you are a member of our loyalty program, you can log in to your account and discover exclusive discounted rates at hotel list pages.

  • What is the way to get lower prices at hotels?

    Sometimes booking hotels in midweek is cheaper, but it also depends on the season.

  • How many hotels are listed in Trip.com?

    There are over 5,000,000 hotels in more than 230 countries or regions on Trip.com. Don't know which hotel to book? Browse the site to get ideas!

  • Can I cancel or change my hotel reservation on Trip.com?

    It depends on the hotel policy and cancellation date. Kindly check the policy section of related hotel pages. To cancel or change your reservation, log in to your trip.com account, go to "My Bookings," and follow the instructions.

  • How do I contact trip.com customer service?

    You can contact trip.com 24/7 customer service by visiting the trip.com help center and submitting a support request. You can also contact them by phone or chat, depending on your location.

Hotel Information for Traveller

Number of hotels22,283
Number of Reviews 1,386,720
Average Price(Weekday Night)CAD 49
Average Price(Weekend Night)CAD 50