Posted on May 15, 2026|Leisure Standard Room
Guest UserFront desk staff, Ms. Wang Xiao, kindly upgraded my mother's room for free. The room was spacious and bright, with a bathtub for a relaxing soak. The environment was quiet, ensuring a great night's rest. Breakfast was plentiful, and they even gave us a souvenir upon check-out. I'll definitely recommend this place to my friends and family when they visit Hangzhou.
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Price per night from:CAD 105
Posted on Jul 14, 2026
Guest User
⭐️⭐️⭐️⭐️⭐️ A Magical Family Escape at Fantasy Jialebi Theme Hotel, Anji County (11–13 July 2026)
We recently stayed at Fantasy Jialebi Theme Hotel in Anji County from 11–13 July 2026, and overall it was a wonderful family experience.
This hotel is much more than just a place to stay — it is a complete family holiday destination designed around children, imagination and creating unforgettable memories.
🌟 Exceptional Service from Shi Jun — A True Credit to the Hotel
Before arriving, I honestly considered cancelling our reservation due to communication difficulties. However, one person completely changed our experience — Shi Jun from the front desk team.
Shi Jun demonstrated truly exceptional hospitality. Through WeChat, he patiently communicated with us, answered every question and did everything possible to make our stay comfortable. He helped us when we were close to giving up on the reservation, arranged room changes, helped find a suitable place for me to work, assisted when we needed to visit the hospital, and continued to care about every detail of our family’s needs.
His professionalism, kindness and genuine concern for guests represent the very best of hospitality. Shi Jun is a young man who is a true credit to Fantasy Jialebi Theme Hotel. For his service alone, I would give 10/10 ⭐️⭐️⭐️⭐️⭐️.
🌟 Beautiful, Spacious and Immaculately Clean Rooms
The room was one of the biggest highlights of our stay. It was beautiful, spacious, comfortable and extremely clean. The family design created a warm and welcoming environment, with excellent bedding, a well-maintained bathroom and plenty of space for parents and children.
For families travelling with young children, cleanliness and comfort are essential — and Fantasy Jialebi Theme Hotel truly delivered.
🍳 Excellent and Abundant Breakfast
The breakfast was another highlight. There was a fantastic selection of food suitable for both adults and children. The variety was impressive and provided a great start to each day.
👨👩👧 A Wonderful Family-Friendly Environment
The greatest strength of this hotel is its understanding of families. Everything is designed with children in mind, creating a place where children can feel excited, happy and full of imagination.
Our child especially enjoyed the family atmosphere, and it was wonderful to see so many families creating happy memories together.
❤️ Great Potential with Some Areas for Improvement
The hotel has an excellent foundation: beautiful rooms, a fantastic concept, wonderful family facilities and a great location. With some improvements, it has the potential to become one of the best family resorts in Anji.
🌍 International Guest Communication
As an international guest, communication was sometimes challenging. Unfortunately, none of the staff members we met could speak English, and some were reluctant to use translation tools. Basic English support or greater willingness to use translation applications would greatly improve the experience for overseas visitors.
🧑🍳 Breakfast Service Professionalism
Although breakfast was excellent, we noticed the chef using his phone in the breakfast area during service time. For a family resort with such great potential, maintaining professionalism in all public areas is important.
🌙 Night Reception Service
At approximately 5:00 am, we needed assistance because our room key required reactivation. Unfortunately, nobody was immediately available at reception. A 24-hour guest service presence would improve the overall experience.
🚗 Arrival Experience
The entrance creates the first impression. We noticed the security staff member appeared distracted using his phone and smoking rather than actively welcoming guests. A more professional arrival service would better reflect the quality of this beautiful resort.
🌧️ Typhoon Weather — More Indoor Activities Needed
During our stay, a typhoon affected the weather and some outdoor facilities were closed. While this cannot be controlled, more indoor childr
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Price per night from:CAD 129
Posted on Sep 27, 2026|Deluxe Double Bed Room (Floor-to-Ceiling Window, Private Balcony)
Guest UserThe hotel is right next to West Lake. The lobby is beautiful, and check-in is on the first floor with a great view. Alan, the concierge, proactively helped me change rooms from my original one to a new one. The service was excellent, and he even moved my luggage for me. There's a snack street nearby with a wide variety of food options. Parking is also convenient with an underground parking lot.
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Price per night from:CAD 130
Posted on Oct 1, 2026|Deluxe Forest and Lake View Twin Room
Bell YYI'm so glad I chose the Intercontinental Qiandao Lake, Shilin for this stay. Our two-day hotel trip perfectly met the vacation needs of my entire family, from the youngest to the oldest.
The hotel's location and environment are superb. Although it's a bit far from the high-speed rail station, its exclusive spot on the Xianshan Peninsula allowed us to avoid the holiday crowds and enjoy a quiet vacation. We ate all our meals at the hotel for two consecutive days. The Chinese restaurant's flavors were unexpectedly delicious, and the breakfast quality at the all-day Western restaurant was also very high. Ordering noodles and coffee by scanning a QR code was a very thoughtful touch. During our meals, staff members even came to ask about our dining experience and handed out small gifts, making for a great interactive experience.
The hotel offers a rich schedule of activities throughout the day, including hiking, sound therapy, and lake tours, so there's never a dull moment. Our butler, Jolie, provided attentive and thoughtful service. She patiently answered all our questions and requests, making it the best service I've ever received at a hotel. Finally, I've included a few photos taken at the hotel to show just how wonderful the environment is.
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Price per night from:CAD 157
Posted on Sep 13, 2026|Family-friendly Family Room
YijiajiajianqiangyongganBooked a family room with friends, and for just an extra 100-some RMB, we got all three meals included – the value for money is absolutely incredible! The buffet selection is incredibly rich, with a diverse range of Chinese and Western dishes that taste great, and the pastries and desserts are delicious too. There's a Starbucks right downstairs from the hotel, and it's only a ten-minute walk to Yiwu Tiandi, with Xiuhu Park also nearby. The hotel offers two shuttle services a day to the International Trade City, which is very convenient for merchants coming to source goods. The butler service was also very warm and helpful, with very prompt replies.
The room seems to have been recently renovated and feels quite new. It even has a bathtub, and the cleanliness was well-maintained. The only issues were the lack of a makeup mirror in the bathroom, and the bedside light control buttons were too bright after turning off the lights.
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Price per night from:CAD 95
Posted on Sep 23, 2026|Superior King Room
MiemiehecongcongStaying at the West Lake Mercure in Hangzhou was so rejuvenating 🌿. The French minimalist decor, clean and bright rooms, and walking distance to West Lake make it perfect for leisurely strolls along the shore, experiencing the beauty of Jiangnan's West Lake. The bedding was soft and comfortable, the service was attentive and thoughtful, and breakfast included local flavors. Overall, the stay was exceptional. It’s a peaceful retreat amidst the hustle and bustle, a hidden gem for Hangzhou travelers, definitely worth a return visit!
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Price per night from:CAD 71
Posted on Jul 20, 2026|Guestroom - City-View (Double Bed)
Guest UserWucheng Four Seasons Yijing Hotel (Yongsheng Shopping Plaza Branch) 9.1
The hotel package price was very affordable, so I saw a lot of senior tour groups. It's located near a residential area, and attractions like Guzicheng require a drive. There are many restaurants nearby. Pets stay free. However, Yongsheng Shopping Plaza is still about a 30-minute walk away.
Location: Generally, it's near a residential area and a bit far from attractions (-0.7). Navigation was clear, and there's a convenient parking lot within the hotel grounds.
Hygiene: The bedding was clean, and the floors were tidy. They also offer to clean the room after you've woken up, which is quite thoughtful.
Service: The hotel front desk staff were very diligent. During check-in, they followed a standardized script and sent a detailed page of information via WeChat, including breakfast and Wi-Fi details. Their response time during my stay was also very fast. It would be even better if they could check reservation notes during check-in to provide the appropriate room type. However, the most annoying part of the service was receiving daily WeChat messages pressuring guests for 5-star reviews (-0.5).
Facilities: They have smart home features and well-equipped energy-saving devices, as well as accessible facilities. However, the smart toilet only had an automatic flush function (-0.2). Also, there were no screens on the windows, so opening them for ventilation could let in mosquitoes and other insects (-0.3).
Comfort: It has a budget hotel design. The room was a bit compact but generally clean. The soundproofing was a bit lacking (-0.2).
Dining: Breakfast is provided, including a noodle station. They also offer a great late-night snack service.
Bonus points: Late check-out available (+0.5). No room upgrade. Laundry room available (+0.5). Late-night snack service available (+0.5).
Minus points: People occasionally smoked in the ground floor lobby and were not stopped (-0.5).
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Price per night from:CAD 27
Posted on Aug 14, 2026|Studio King Bed Room
Snow MuttonThe hotel is in a very convenient location, especially if you’re in town for a fair or exhibition, with plenty of shopping areas nearby.
The room was clean and completely free of cigarette smell, which I really appreciated. Another thing I loved was the washing machine with an automatic drying function. It was extremely convenient, especially if you’re staying for several days, as you can wash and dry your clothes without having to go anywhere else.
The staff were excellent — very welcoming, friendly, and polite. Their English was also very good, which made communication easy, and they were always happy to help throughout my stay. I was especially impressed by their professionalism and hospitality.
The price was also very reasonable considering the location, facilities, service, and overall experience.
Overall, I had a great stay here and was very impressed with both the hotel and the staff. I would definitely recommend this hotel.
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Price per night from:CAD 83
Posted on Sep 14, 2026|Garden-View King Room
LiaozcA family of three stayed for a holiday, and the experience was perfect! ✨ The environment was elegant, the room was tidy, and Benson's service was thoughtful and attentive. The stay was very comfortable and suitable for family travel. The dining quality was excellent, and the overall experience exceeded our expectations!
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Price per night from:CAD 340
Posted on Sep 22, 2026|Queen Room
Guest User
very good and tidy hotel. the service is excellent too. there is free breakfast at 7/F with surprisingly good food supplied.
the hotel location is very close to walking street and there is taxi dropping nearby (there is restricted areas for famours walking street)
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Price per night from:CAD 63