Hotels With Gym in Nagano Prefecture, Japan

It was a really lovely stay but communication with staff was rather difficult. Overall a lovely hotel with great service to ski resorts but please not there there are no convenience stores or services around the property. Food however on site was amazing! Love the bus schedules to the different ski resorts!

Cleanliness: The room was very clean. Even two or three-star hotels in Japan maintain a high standard of cleanliness, much more meticulous than what you'd find domestically. Facilities: The facilities are comprehensive, and the room isn't small. Breakfast is very local with a good variety of options. Service: The staff are all very friendly and helpful. I forgot to get my breakfast vouchers when I checked in, but the next morning, I found a letter from the staff informing me about them. During the summer, a triple room for 600+ with three breakfasts is really excellent value for money!

Overall, this was a rather disappointing hotel stay. Before our trip, our plans changed, and we asked the Trip.com concierge to help with cancellation/modifications. However, they were unyielding, and we couldn't cancel for free, so we had to proceed as planned. After checking in, I waited alone in the waiting area for a long time, expecting a staff member to accompany me to the room and explain the facilities. I waited for half an hour with no one attending to me. When a large group of tourists arrived, the front desk became crowded. After inquiring again, I was told there was no escort service to the rooms and I had to find my way myself. At 3:30 PM, housekeeping was still ongoing in the room areas. The room space was cramped, and the view was unremarkable. For a room rate of over 4,000 yuan, the hardware and service provided were far from satisfactory. The hotel's Italian restaurant had decent food, but it wasn't positioned as a high-end restaurant, and the wine list was very limited. The next day, I asked the front desk to call a taxi to the restaurant. For some reason, perhaps they didn't understand English, there was a long delay. After further communication, a car was arranged half an hour later, which was baffling. Considering all these experiences, I will not choose this hotel again in the future.

The location is convenient, with a shuttle bus service between the hotel and Prince Outlet shopping mall and the train station. There's a bit of a distance between the East and West wings of the hotel; the East wing is closer to the children's play area. The jungle adventure is suitable for both kids and adults. The breakfast was quite average, possibly because there were too many guests. You need to call a day in advance to reserve the number of people and time for breakfast the next day. During our stay, we could only choose between 6:30 AM or 9:30 AM. The 'please clean my room' sign was very confusing; instead of simply stating 'yes' or 'no', it had a lengthy message that was open to misinterpretation.

Excellent! The environment is beautiful! The room is clean! The service is great! The food is decent! The hotel facilities are very comprehensive! It feels wonderful to look out at the snow-capped mountains! Very comfortable! It's very close to the ski resort!

Great customer service, staff was friendly and polite. Pick up service from/to Hakuba bus terminal was a plus. Had their seasonal set dinner at 11,000Yen but was not the best and lots of food choices along Echoland. Overall stay was pleasant.

Highly recommended! The hotel offers a shuttle service, and the surrounding area is very pleasant. Both breakfast and dinner are exceptional and unique. I hope to have the chance to visit again in the future. The rooms are spacious and comfortable, all with wooden structures that give a very calming feel.

I specifically booked this hotel for a golf trip. It's about a 10-minute walk from JR Karuizawa Station, and they offer free, on-demand shuttle service. Right outside the hotel (a 5-minute walk) is the Prince Outlet, and you can access the ski lifts directly, making it a one-stop shop for shopping, skiing, and more. The hotel's forest hot spring (separate for men and women) features floor-to-ceiling windows with views of the snow or lush trees, offering a truly therapeutic experience. The property includes a main building and forest cabins, all surrounded by trees, ensuring a quiet and peaceful stay. The rooms are comfortable and spacious. The cabins come with a private garden and an outdoor hot spring, definitely worth staying in.

Everything you expect of a 5 star stay, Curio Karuizawa delivered. From fluffy duvets, a superb hospitality and concierge team who went above and beyond to recommend sightseeing visits to local attractions complete with assistance with taxi bookings, delicious breakfast and in-room snacks, the hotel delivered. Only minuses are that the central heating was a bit warm even when tuned to it 21 degrees and the decor is a little dated (but still well maintained). Overall, I enjoyed my stay. Thank you team Curio for taking such good care of us!

Le Grand Karuizawa Hotel & Resort is a perfect place for great views, relaxation and luxury retreat. We stayed on the top of the resort where the view of the Asama Mountain is breathtaking. The room is spacious but cozy. The dinners were very good. We stayed two nights (half board), the two fine-dining French dinners with local ingredients we had were superb. The courses served at the dinners didn’t have any repeat. I will definitely come here again for other seasons.