The facilities and hospitality of the hotel mentioned above are close to full marks.
On the other hand, unfortunately the cleaning of the hot spring bath is not so good, and there is nothing that can be done about the quality of the hot spring water.
And the quality of the dinner. The number of dishes is more than enough, but I would like them to take the taste more seriously.
I would like food that tastes good, not just the price.
Great location, clean room, and very friendly staff. Entrance to the hotel is a bit odd as there is one escalator that sometimes goes up and sometimes goes down, but aside from that it’s great! Would stay there again.
Environment: It's about a 10-minute walk from Kinugawa Station. There's a small hill where pushing luggage can be a bit difficult; you can contact the hotel for a shuttle service. Unlike most Kinugawa onsen ryokans, it's not located right on the river, which is a bit of a shame.
Cleanliness: Excellent.
Facilities: First, the large public baths have alternating men's and women's baths, each with its own unique features. There are sleeping baths, cream baths, and saunas. The overall design is very reasonable and simple. The rooms are large, easily accommodating at least four people, and include both Western-style beds and Japanese-style tatami mats. The rooms are large and quite new, without the usual musty smell of older hotels. The window view is just average, but it doesn't detract from the overall experience.
Dining: We had two meals during our stay. Dinner and breakfast were both deluxe kaiseki cuisine, which was delicious and photogenic—five-star quality. It ranks among the top three kaiseki meals we've had at onsen.
Service: Excellent. The Vietnamese lady who greeted us spoke Mandarin, and the restaurant manager, a lady from Guangdong, explained the dishes in great detail. Overall, the service was excellent.
It was very nice to have an open-air bath in the room ^_^
There was a sauna in the public bath, and I was impressed by the view from the outside air bath space ✨
The buffet was delicious and the best
I want to go again ^_^
During the recent three-day autumn foliage season, rooms in Nikko were extremely difficult to book, especially balcony rooms with views of Nantaiyama and Chuzenji Lake. This time, I checked in at noon and requested an upgrade to a lake view room, and luckily, one became available on the 5th floor, the top floor. The balcony of the room offered a breathtaking lake view! Although the price was high, it was truly amazing!
Environment: Prime location near Chuzenji Lake, with its own dedicated station. The pier, lakeside, and Kegon Falls are all within walking distance.
Service: Top-notch. From check-in to introductions, turndown service, and breakfast the next day, the staff were impeccably at home! They now offer twice-daily shuttle service from Nikko Station. Truly fantastic!
Facilities: Complete with all amenities, including a private onsen (hot spring), and state-of-the-art bathing and skincare facilities.
Cleanliness: Spotless, and the public areas are impeccably beautiful.
Staying here is like living inside an oil painting, except for the price. But this is just one example! The purpose of making money is to achieve Ritz-Carlton freedom.
An old hot spring hotel! Breakfast and dinner are really cost-effective! The food is delicious, from fish to small pots! Appetizer strawberry wine, hot tea and dessert after dinner! The hot spring is also quite good. We are the family of four adults with children. It is a very satisfying stay experience! I have lived in a lot of expensive places before, but it feels similar. Cost-effective leverage, praise!
Escape from the hustle and bustle of the city and the usual household chores, and enjoy your personal time in a liberating environment at the resort hotel "Mountain Resort." We pursue comfort during your stay, offering spaces that take advantage of the natural surroundings, customizable meals and room service, as well as amenities like hot springs and a fitness gym. We provide a "wonderful everyday" where you can fully enjoy your personal time.
This is my third stay. There is also a hot spring, I can live very comfortably. I want to use it again. Next time I want to use the heated swimming pool. I also saw a wonderful sunrise.
Good
3 reviews
7.6/10
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8.5/10
Very Good
The buffet, public bath area, room, staff and etc. are all perfect!!! Especially the game center, swimming pool and the musical performance at the night. You can simply spend a few days in the resort! It is close to the attractions so the place is perfect!
It was great to have an open-air bath in the room ^_^ The large communal bath had a sauna, and I was impressed with the spectacular view from the open-air bathing space ✨ The buffet was delicious and amazing ♪ I want to go again ^_^
Well, it’s the Ritz Carlton, so expect the price and expect the proportional experience! Staff was super attentive from the moment I got on the shuttle bus to the moment I step off the bus going back to Tokyo. My Rooms was impressively spacious and impeccably appointed. I just havs breakfast once during my two nights stay, it was professionally prepared and it was priced accordingly ( very high end😂!)I decided to go on a diet so I can go back to eat in Tokyo, all joking aside, it was a great soul healing and spirit rejuvenating journey to visit Nikko😆😆😆
A lovely hotel with a great onsen. Traditional Japanese breakfast was delicious! Not much going on around the hotel though restaurant-wise, it’s definitely easier coming with a car.
Great location, clean room, and very friendly staff. Entrance to the hotel is a bit odd as there is one escalator that sometimes goes up and sometimes goes down, but aside from that it’s great! Would stay there again.
We stayed here for a golf trip and were pleasantly surprised! The dining was fantastic, the rooms were lovely, the hot springs were incredibly relaxing, and the service was top-notch. It's a little far from the highway exit, but that wasn't an issue and it's perfect for those traveling by car.
RromeotinkerbellThis is my third stay. There is also a hot spring, I can live very comfortably. I want to use it again. Next time I want to use the heated swimming pool. I also saw a wonderful sunrise.
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