Hotels With Gym in Quintana Roo, Mexico

The hotel is a banger for value. It is not a four star hotel - yes the floor may not be the most comfortable, but it has ALL the amenities you will need. The staff was helpful. I thoroughly enjoyed staying there at a very affordable price. 10/10

Rating: 10/10 Excellent all-inclusive resort in Cancun with outstanding service. We arrived early in the morning, and the staff kindly allowed us to use the buffet right away, which was a very nice and welcoming touch. Throughout our stay, the staff was always friendly, polite, and helpful. Our room was cleaned very well every day, and everything was kept neat and comfortable. On the day of departure, even though check-out was at 11 AM, they allowed us to stay on the property until 6 PM and kept our all-inclusive bracelets, so we could continue enjoying food, drinks, and the facilities. That was truly amazing service. The hotel also has great restaurants on the property, with plenty of delicious options. Overall, a fantastic experience — relaxing, well-organized, and great value for money. We would gladly come back again.

It is an excellent hotel with great swimming pool area, clean and big rooms with lots of amenities. The greatest thing about this hotel is its location. We were going to stay in hotel zone but later changed our mind to downtown. And we couldn’t have decided better. All the tours operators do pick up from a couple of locations in downtown area and one of the location is the right outside this hotel. The las Palapas park is walking distance, so is all the local restaurants, super markets etc. it’s near several banks and hotel has a couple of cash points inside the hotel. The only slight nuance is that it is right outside a main road and noise from the road (especially if your room is facing the street) can be a little annoying in the morning during rush hours. Breakfast is fantastic and staff are very nice and accommodating. 4.9 star out of 5.

　The location was a little far from the AD bus terminal, but it wasn't so far from the hotel that I had to use a taxi. I walked about 10 minutes with my suitcase, but some people might find it too far. 　There was no explanation of how to use the in-room safe, so I called the housekeeper, but he didn't speak English, so I had to use a translation app. He still didn't understand, so he came twice. It was good that he came without hesitation, but it wasn't just one visit, so some people might find that annoying. 　The most disappointing thing was that when I went there expecting breakfast to be 6 pesos, I was told it was 150 pesos. The price may have gone up, or it may have been a mistake and it was 6 dollars, but I trusted the information written on the website and applied, but it was completely different, and I thought, ”I've been tricked, I've been scammed.” I hope this will be fixed soon.

This will be the fourth time I have stayed at this hotel and I will say that it's getting old. The resort has five pools that were all hot. The surrounding beach in the area is 20 ft deep and seaweed and you can't enter the water. Also if you can imagine the hotel makes you check out at 10:00 a.m. which screwed up my sleeping pattern for the day of checkout. What hotel makes you check out at 10:00 a.m.? By the way check in time isn't until 4:00. So if you're staying for one day you only get 18 hours of hotel. Some of the rooms are redone and some of the rooms have got the original flooring from when I stay there the first time around 25 years ago. My room had the original flooring. The first room that reception gave me was on the first floor at the absolute end of the resort. The room was run down and the floor looked like it was buckling a little . The second room reception gave me had a foul odor. Food and drinks at this hotel are extremely expensive. I want to say that a margarita is around 13 to 17 US dollars give me a break. Do not order an a la carte breakfast there because they pick it off the buffet and it's going to be cold. I want to say breakfast is 550 pesos a person. Breakfast was fine but nothing special. They don't offer cappuccino or lattes as a courtesy for breakfast. By the way it takes reception around 15 minutes per customer to check you in. I have stayed at this resort a total of four times and I would not go back. The beach is infested with seaweed farther than the eye can see there's no place swimmable by this resort. I would say it was quite disappointing. By the way they have a little market in the resort and a $6 bottle of champagne in Los Angeles cost $53 in their ghastly overpriced market. Very bad value for money. My third room was acceptable. I do have to say I think the rooms are big and the gentleman that checked me on did give me an upgrade to a balcony on the lagoon side so that was something. I paid a round $140 USD a night with tax and really it was a 85 US dollar hotel at best. It doesn't meet Westin standards. There was also an area with a little chip paint in my room but I'm probably being somewhat nitpicky. The light in the room is also not very bright and made it somewhat hard to read.

Our stay at Tago Tulum was simply outstanding! The hotel itself is a paradise – the rooms look even better than in the photos, with spacious layouts, beautiful decor, and that perfect blend of luxury and Tulum’s bohemian style. The beachfront view and peaceful ambiance made it the ideal place to unwind. What really made our experience unforgettable was the exceptional service, especially from Victor. He took care of everything we needed, going above and beyond to ensure our stay was seamless and enjoyable. Victor’s warmth and attention to detail made us feel right at home – a true gem! Tago Tulum is a must for anyone visiting Tulum, and we can’t wait to return

Beautifully designed boutique hotel. Had a lovely large and clean room. Swimming pool is gorgeous but could use a few scoops to remove the fallen leaves. Staff shined bright by their absence, breakfast at 8.00 didn't happen but much later... Beach club offer is not really free, and needs a self paid taxi service. I ended up going to the beach on own regards. The seaweed was huge, so all this together made me relocate to other places. Non refundable hotel so be aware!

This was an absolutely beautiful resort. I would definitely stay here again. Even with some construction being done, it was very clean, staff was very polite, friendly, and helpful, the grounds were immaculate, the food was very tasty at all the restaurants, drinks were very good (not very strong, though), the pools were clean and even included a swim-up bar, and excursions were reasonably priced as were the taxi services. My favorite foods were the flank steak, the delicious pork tacos from the lunch food truck (best in my life), and the crepes! The rooms were clean and presented nicely. We did not watch TV or partake in using housekeeping for our stay of only a few days, so I have no comment on that. I wish there had been more pool and beach chairs, but we made it work and this was a very small inconvenience. Also, evening shows at 9:30 with very talented dancers as well as a kids' club activities. All in all, you really can't go wrong staying here!

Excellent hotel, all services are perfect to relax and enjoy your vacation, with amazing swimming pools. I truly consider it an outstanding resort. They also offer great activities and a very personalized service. The staff is always very friendly and welcoming. Note about prices (they vary a lot): I stayed here during the low season and paid around $120–150 per night, which was a great deal. During the high season, however, in the week of Thanksgiving, I paid around $400 per night… which was crazy in my opinion, but I did it for my girlfriend 😅 The only downside is that pool bar prices are very expensive, and the same applies to the restaurants inside the resort. A big plus: there is a small Starbucks and a mini supermarket on the ground floor, which is extremely convenient.

Nice hotel, good location, not far from transportation station. The service attitude at the front desk is also good. Most of the questions can be answered by them.