GGuest UserRegarding the facilities, I need to pay by my own self for the car parking service. They are charging RM 24 per day and I am staying for 4 days 3 nights. Do you think how much I need to pay for the car parking which they never stated that visitors or customers need to paying by ourselves. I hope that in the future, please stated very clearly that we need to paying by ourselves without inform us.
WWanzhen0331Overall, the stay was okay and comfortable. The room was a little small, so it may feel slightly tight if you are travelling with more luggage.
The best part is the location, which is very convenient and makes it easy to get around, shop, and find food nearby.
A decent choice if location is your main priority.
愛愛飛的我The accommodation was spacious, with clean bathroom facilities and beautiful scenery, which made us feel relaxed and happy. Although the location is a bit far from the city center, the overall value for money is high, and it is highly recommended. The scenery and service were all wonderful. However, the parking lot was terrible. Don't park upstairs; there are countless narrow, winding turns that will make you dizzy and easily scratch your car.
AAnonymous UserA beautiful and peaceful hotel, perfect for taking a break and unwinding from a busy work routine. The room was spacious, comfortable, and beautifully designed, making the stay even more relaxing. The stunning beach view was definitely one of the highlights — waking up to such a beautiful view was truly refreshing. Overall, it was a wonderful place to relax, recharge, and escape from the stress of work.
GGuest UserThe location is good, close to the night market, though the 'night market' itself was only about a dozen stalls. The hotel is a bit old and undergoing renovations, but the service was decent. We got a huge cookie each when we checked in. The pop-up drain in our bathroom sink was broken, but maintenance fixed it very quickly. I highly recommend the dessert shop across from the hotel; it was so delicious, I couldn't get enough of it – even those on a diet indulged freely!
44four4The hotel is very new, spacious, and the facilities inside are also brand new. Every staff member is very polite. There's a large balcony with sunset views and an infinity sea view. The breakfast is also very rich, offering a variety of international buffet dishes. There's also an infinity pool where you can watch the sunset. One evening, we even opted for the buffet dinner at the hotel, which had a great selection and delicious food. It's just a 5-minute drive to Pantai Batu Ferringhi, where there are many different restaurants offering various cuisines, including beachfront dining, where you can enjoy fire shows at night. There's also a night market nearby for a stroll!
AAnonymous UserHotel average. Not satisfied with the difference in check in counter&the deposit is quite high for average hotel. Receipts for deposit provided only by request. The pressure for toilet bidet is too slow. Room is clean & spacious however the pillow is too light&causing a headache in the morning. Charge for parking is too high & unacceptable for guest shoud be waive.
TTristaWangCheck-in at 3 PM, but we were kept waiting indefinitely – incredibly inefficient. Each time we asked, they'd say they'd call us when the room was ready. This practice for a five-star hotel is absolutely ridiculous. I really appreciate Trip.com's proactive communication; they were far more helpful than the hotel itself. While staff offered welcome drinks in the waiting area, the lobby was stiflingly hot, feeling like it only had fans, and never cooled down.
The room was dated, with a noisy air conditioner, and nowhere to hang clothes to dry. The sink water had an odd smell, and the disposable shower head turned yellow after just five minutes of use. From then on, we used filtered water from the shower for washing our faces and brushing our teeth.
The hotel beach was unusable; the sand was rough and hurt our feet.
The restaurant food was expensive and unappetizing. Breakfast offered a variety of dishes, but over half of them were curries or similar, which I can't even imagine tasting. Even toasting bread was a struggle; one cycle wasn't crispy enough, but two cycles burned it (even on the lowest setting). Avoid the seafood congee; it's too fishy.
The room was very damp; towels wouldn't dry after a shower. The front desk exchanged laundry tokens; it was 30 RMB per wash/dry load. For drying, the left machine only had a 40-minute cycle with no time selection, which wasn't enough for a larger load of clothes.
Other staff members were very friendly, but honestly, if you're looking for a beach experience, you'd be much better off at a place in Bali.
MMijika LeeBeyond imagination good! It's not very close to George Town, about a 15-20 minute drive, but it was fine since we were self-driving. Parking space was very ample. You can use your credit card to tap for parking, and the fee will be waived. The hotel's facilities are very new and clean. The room was large, comfortable, and spotless. The front desk offers a complimentary drink daily, you can choose between coffee, black tea, or orange juice. However, there's no water provided in the room, but there are water dispensers in the hallway if you bring your own bottle.
The downside is the soundproofing is a bit poor. Some people nearby would sing morning prayers early in the morning, so light sleepers will definitely wake up. Also, the room cleaning was a bit haphazard and could be done better. Overall, highly recommended if you're self-driving! It would also be okay if you use Grab.
GGuest UserThe sea view room was beautiful, but there's a venue downstairs that played music until past 1:40 AM, which really disturbed our rest. Despite that, it was still pretty good; the hairdryer worked wonderfully. We'll definitely come back again. There are lots of great food options nearby, I loved it! Haha, I'll choose this place next time too. It's really good, I like it! Very nice.
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