All is good except for the longer queue when checking- in and at breakfast. Maybe because of the holiday season that there are so many guests. I think they need to improve their system coz it really takes a longer time. Thank you for accommodating us.
Overall, the experience is so nice 😊 Friendly staff and the buffet breakfast menu is many to choose from. We booked a 2-day stay, and I noticed that their main course does change which is a bonus... You wont get tired of the same food during your stay.
I recommend this hotel especially for someone who prefers staying near NAIA airport.The staff are all professional and helpful. I arrived past 10pm already from travel and they accommodated me without any delays. The area is also safe compared to other places in Manila. There's a coffee shop nearby as well.
The housekeeping also makes sure I have my daily supply of water which I'm very grateful for, no need for me to call additional service for that.
Overall, it was a wonderful experience.
P.S please hug the guard sniffing dog for me. They are all well trained.
stayed for just one night and overall the experience was positive. The location is convenient — about 15 minutes from the airport without much traffic — and the room was quiet. The windows could not be opened, but the temperature remained comfortable even with the air conditioning turned off, as the unit itself is quite noisy.
The room was spacious and modern, which I really appreciated. However, cleanliness is an aspect that clearly needs attention. I am attaching photos, as it is easier to understand: the floor did not seem properly cleaned, there were stains on the shower floor that could likely be removed with the right product, fingerprints on the TV, marks on the mirror, and the glass surfaces were not clear. The bedsheets also had visible stains, which was disappointing.
The hotel has good potential thanks to its convenient location and modern rooms, but housekeeping standards should be improved. I did not try breakfast, so I cannot comment on that.
Very convenient near the airport. Bed are comfortable. However, facilities are not superior. TV remote not working. Ok for a night stay if you have an early flight and if its on discounted promo
Hotel near Makati Central Business District,Makati100% of visitors choose this area
BBamxbam2025.11.27
Upon arrival, the security guard assisted us with our luggage, but no one offered further help until we reached the check-in area or when sending us up to our room. The check-in process was smooth, and we went straight to our room.
As we walked through the corridor, there was a strange smell, but we chose to ignore it. The room itself was spacious and had everything we needed. However, cleanliness was an issue. There were stains on the bathroom floor, the non-slip mat was not very clean, and there was some dust around the room. We overlooked these at first.
When it was time to sleep, the pillows had an unpleasant odor, which made me uncomfortable. They didn’t smell fresh, more like dust. Since it was late and my kids were exhausted, my husband simply covered the pillow with his clean shirt so we could rest.
The next morning, I noticed stains on the bed sheets that were clearly not ours. They looked permanent, so I requested housekeeping. The towels also appeared old, no longer white, and while some of the extra towels we requested were acceptable, others were worn out.
Parking was limited, with only a few slots available. Staff informed us that if the lot was full, we would need to pay for parking.
When we returned to our room later, I was disappointed to find that the bed sheets still had the same stains. Housekeeping had only changed the pillowcases.
Overall, the property itself was nice, but cleanliness needs significant improvement. For example, the brown stains in the bathroom should be addressed, the bathroom mat replaced, and the tissue box cleaned, it was black with visible dust and stains.
On a positive note, the air-conditioning filter was clean, which I appreciated, as my previous stay elsewhere had been terrible in that regard.
I’m not sure if I would stay here again. The only highlight was the staff, who were very accommodating and kind.
Whenever i come home and need to stay in mnl, i typically look for places that offer amenities i haven’t tried. I’M hotel offered those amenities- a unique and good sized length lap pool as well as the Onsen Spa. I was sold.
The pool area was gorgeous especially at night with their “birdcage” cabanas. The Spa oh darling if i could use that more than was recommended, I would have! Bonus points for the massage and personalized service as well as the rooftop bar and views 😍
I want to also send a shout out to the professional , helpful and utterly amazing staff. I believe that a business has a huge chance of longevity mainly due to how wonderful the staff takes care of the guests needs. Front desk helped us navigate with checking in and out, getting our rides and helping us with other needs- be it housekeeping, dining or other tasks. Housekeeping, pool guys, food and beverage people, and security went above and beyond with their responsibilities. I have no complaints.
I also would like to point out something that I hope to be taken into consideration. While we were there for 2 days, we had limited options for drinks during breakfast. Being in a tropical country- having local flavors would be such a great addition to the buffet spread. Calamansi or Mango juices would have been very much appreciated. Otherwise everything was wonderful.
Thank you I’M hotel for making it a relaxing stay.
The location is great, since we have our event at SM MOA Arena this hotel is just a walking distance to the arena, service and cleanlines is good, but some of the amenities and equipment is not working well, one of the tv is not working, and the door handle seems like needed repair although it is still working well. One plus point is the refrigerator is working so well even the freezer is working well. Overall everything is good while we stay here.
Overall, it's pretty good, though the value for money is just average. I was a bit hesitant to book after reading some reviews, but it wasn't as bad as I expected once I checked in. The breakfast was decent too.
**Facilities:** There are 6 elevators, making it convenient to go up and down. The hotel is highly automated with modern technology.
**Cleanliness:** Typical Philippines style – a moldy smell, poorly maintained, and the sheets looked dirty. (This is a common issue in many places here, so I'm not surprised).
**Environment:** Although it's close to the airport, there wasn't much noise in my room.
**Service:** The check-in process was inefficient. There were only two customers in front of me and two staff members, but I waited for almost 20 minutes (this aligns with what other reviews said). However, I wasn't asked for a deposit upon check-in, and check-out was quick – just handed in the card.
Check in early wasn't allowed even i am willing to pay extra. Had an option to pay for an upgrade the room then I can check in early. so thats what I did. What's funny is gave me 2 choices of the room style amd the onw I picked in the end was not available so I didnt habe a choice but to pick the other.
Breakfast was not bad but by the 3rd day as I ordered a certain drink due to my throat inflammation and sorethroat onw of rhe waitress said it is not part of the drink options and the whole 2 days I was there I've been ordering it, so I was so confused. In the end we asked for another staff and they gave to us.
Pls train the staff well and knowledge about what can be serve.
Cleaning the room, one of the towel when I get back was left behind to my surprise but I didnt bother to check.
Flushing toilet is not as strong.
Concierge or the door guys, didn't automatically come to ask or bother to ask to help even I have some something big and heavy
Their gym equipmentare not as smooth either.
But still overall it is not bad in a way.
Very Good
906 reviews
8.4/10
Price from
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8.1/10
Very Good
AAnonymous UserThe room was big. Staff was friendly. The only downside about our stay was the sink. The floor was always wet because of it and had to wait for the rubber mat but we never got it.
Hotel was near many restaurants and convenience stores.
SShenlan314Overall, it's pretty good, though the value for money is just average. I was a bit hesitant to book after reading some reviews, but it wasn't as bad as I expected once I checked in. The breakfast was decent too.
**Facilities:** There are 6 elevators, making it convenient to go up and down. The hotel is highly automated with modern technology.
**Cleanliness:** Typical Philippines style – a moldy smell, poorly maintained, and the sheets looked dirty. (This is a common issue in many places here, so I'm not surprised).
**Environment:** Although it's close to the airport, there wasn't much noise in my room.
**Service:** The check-in process was inefficient. There were only two customers in front of me and two staff members, but I waited for almost 20 minutes (this aligns with what other reviews said). However, I wasn't asked for a deposit upon check-in, and check-out was quick – just handed in the card.
MMiranda and Purag TravelThis was my third stay at The Bayview, and once again it didn’t disappoint. My room on the 11th floor offered a breathtaking view of the sunrise and sunset—truly the highlight of my stay. The Christmas decorations around the property added a beautiful, festive atmosphere. The room itself was spacious and comfortable, and breakfast featured delicious Filipino food along with great coffee. Transportation was easy, as taxis and Grab rides were readily available after checkout. The guard and hotel staff were consistently friendly and helpful. Another wonderful stay!❤️💪
GGuest UserVery convenient near the airport. Bed are comfortable. However, facilities are not superior. TV remote not working. Ok for a night stay if you have an early flight and if its on discounted promo
JJoyceTan23All is good except for the longer queue when checking- in and at breakfast. Maybe because of the holiday season that there are so many guests. I think they need to improve their system coz it really takes a longer time. Thank you for accommodating us.
MMommy sheAll good except when checking in. Arrived 12:30pm but was advised to come back at 2PM since no rooms were available yet. Went to Sm 1st then came back at 2:20 pm and there were two long lines already. Only 2 counters for regular customers and one line for seniors and with babies. Assisted already by quarter to 4 pm. So 2 hrs in line and no AC in the lobby at that time. Got a headache aftr since its so hot. Was hoping that the FO assisted me already when I arrived and just assigned a room after.
It was the only issue I encounter and hoping that they have a resolution for the next holidays to prevent this if they knew there will be a lot of guests.
Checked in Hotel 101 in Moa during holidays too but it was so fast and no long queue of lines.
GGuest UserMy family stay here is exceptional. Rooms are fully equipped from kitchen to rooms. Modern interiors are impressive. Staffs are so warm and amenities are extensive. Property is located in prime location too. The experience we got here is beyond our expectations and the value of what we pay for it. We will surely go back alpha suite :)
Hotel near Makati Central Business District, Makati
Price per night from:US$81
8.7/10
Very Good
BBamxbamUpon arrival, the security guard assisted us with our luggage, but no one offered further help until we reached the check-in area or when sending us up to our room. The check-in process was smooth, and we went straight to our room.
As we walked through the corridor, there was a strange smell, but we chose to ignore it. The room itself was spacious and had everything we needed. However, cleanliness was an issue. There were stains on the bathroom floor, the non-slip mat was not very clean, and there was some dust around the room. We overlooked these at first.
When it was time to sleep, the pillows had an unpleasant odor, which made me uncomfortable. They didn’t smell fresh, more like dust. Since it was late and my kids were exhausted, my husband simply covered the pillow with his clean shirt so we could rest.
The next morning, I noticed stains on the bed sheets that were clearly not ours. They looked permanent, so I requested housekeeping. The towels also appeared old, no longer white, and while some of the extra towels we requested were acceptable, others were worn out.
Parking was limited, with only a few slots available. Staff informed us that if the lot was full, we would need to pay for parking.
When we returned to our room later, I was disappointed to find that the bed sheets still had the same stains. Housekeeping had only changed the pillowcases.
Overall, the property itself was nice, but cleanliness needs significant improvement. For example, the brown stains in the bathroom should be addressed, the bathroom mat replaced, and the tissue box cleaned, it was black with visible dust and stains.
On a positive note, the air-conditioning filter was clean, which I appreciated, as my previous stay elsewhere had been terrible in that regard.
I’m not sure if I would stay here again. The only highlight was the staff, who were very accommodating and kind.
Hotel near Makati Central Business District, Makati
Price per night from:US$56
9.1/10
Great
DDauzOnlyI stayed in Manila, Philippines, and chose this hotel for a short staycation. It’s located in the Malate area, slightly on the outskirts of the city. From check-in until check-out, I was treated so nicely even though it’s a 3-star hotel, the service felt top-notch! 🏨
The staff, from the security guard to the front desk and housekeeping, were all super friendly and helpful. As you can see, the room is spacious and comfortable. The hotel facilities are impressive too there’s a rooftop area with a kitchen equipped with a fridge, waffle maker, oven, microwave, and other appliances. The rooftop view is beautiful, especially in the evening! 🌇
What surprised me the most was the free Sunday shuttle service to popular tourist spots such a thoughtful touch! The hotel also has a gym, game room, and some nice OOTD photo spots. There are vending machines for snacks and drinks as well, though I didn’t try them since I wasn’t sure if the food was halal.
Overall, I genuinely enjoyed my stay here definitely not overclaimed! Will surely come back again. Special thanks to Miss Jalen at the reception she was so cheerful, kind, and helpful throughout my stay! 💕
GGuest UserOur stay at Lanson has been wonderful so far. The staff are very friendly and welcoming, and the room is clean and comfortable. We had the pleasure of meeting Toni Sitchon, Director of Operations, during check-in—she was very friendly and accommodating. Despite the hotel being very busy, she kindly allowed us to extend our two additonal rooms for tonight, which we truly appreciate.
Breakfast has been enjoyable, and we would especially like to commend Lauren at breakfast. She was very friendly and checked on us during the meal, making us feel well taken care of.
Overall, we’re very happy with our stay and the excellent service we’ve received.
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