Slightly rustic by North American standards, but clean and comfortable. Elevators were very small and very slow based on the capacity of the hotel. A bit isolated from shopping and other amenities. You definitely need a car or arrange your transportation if staying there. Nice beach nearby within walking distance. Good breakfast and facilities like pool, spa and massage. Staff were polite, but when we complained about a noisy heater fan in our room, their solution was to simply turn if off instead of fixing it. Not a bad experience overall. It is a very quiet and relaxing area.
Hotel near Bairro Alto,Lisbon1.5% of visitors choose this area
AAnonymous User2026.04.17
This stay exceeded my expectations! The room was clean and fresh with no unpleasant odors, and the bedding was soft, so I slept very soundly. The soundproofing was excellent too. The front desk staff were warm and polite, and their service was quick to respond. The location is convenient for getting around, and it offers superb value for money. I will definitely choose this hotel again next time. Highly recommended!
Hotel near Baixa,Lisbon7.6% of visitors choose this area
YYunxingtianxia2026.02.02
VIP Hotel is an absolute gem for value for money. For 800 yuan, you get a room that accommodates four people, and it's spacious! It even has a kitchen fully equipped with a fridge, microwave, coffee machine, cutlery, and plates. We even made delicious dumplings here. It would have been perfect if there was also a kettle. We stayed for three nights, and the front desk kindly agreed to a 1.5-hour late check-out, which was very accommodating, unlike hotels in Madrid that would charge extra. There are two Japanese ramen restaurants and two small supermarkets within a 2-minute walk, and it's about a 10-minute walk to Avenida da Liberdade. Taxis in Lisbon are relatively inexpensive; it cost 30 Euros by taxi to Cabo da Roca (I highly recommend this attraction, it's the westernmost point of continental Europe, where the land ends and the sea begins). It's 10-15 Euros by taxi from Terminal 1 at the airport. Bolt or Uber work great (try to avoid regular taxis, as they tend to overcharge and not use meters; I was overcharged by 15 Euros on my ride from the airport to the hotel. I later realized that the Uber pick-up point at Lisbon Airport is closer and more convenient than the taxi stand, which makes sense to reduce the chances of foreign tourists being scammed by taxis). Overall, I'm very satisfied with this hotel and would definitely stay here again if I have the chance.
The hotel was clean and the service was nice.
However, I leave two recommendations that could improve the experience considerably: the application of blackout curtains in the rooms, because those currently in place leave a lot of light; and the addition of more channels in TV, Because it has only the normal channels at this moment.
Hotel near Baixa,Lisbon7.6% of visitors choose this area
GGuest User2026.04.11
The hotel is a little over a kilometer downhill from the old town. While it's a bit of a distance from the main tourist attractions, both the bus and metro stations aren't too far, and the surrounding area is very quiet. Taxis are also cheap and convenient.
The young front desk staff were all very warm and welcoming; anything we needed was brought up right away.
Every night at 10 PM, the hotel has a 15-minute light show featuring many of Lisbon's sights. I missed it the first night, but I made an effort to watch it the second night, and it was quite interesting.
Hotel near Baixa,Lisbon7.6% of visitors choose this area
UUAGJAQ2026.01.31
I liked the Czar Lisbon Hotel. There are several eateries and supermarkets near the hotel. I could stock up on water and other essential stuff.
It is also easy to hire Uber. Burger King and pharmacy is just opposite the hotel. Hotel also provided the travel adapter upon request.
Hotel has a restaurant on the same level as the reception with a wide variety of food in the menu.
The toilet is nice and huge for two.
Hotel near Baixa,Lisbon7.6% of visitors choose this area
XXiaolangalex2025.12.13
I stayed in an executive room for four days, then switched to this standard king room, which felt like a better fit. The hotel's location is excellent, not far from the school and shopping street, and the surrounding amenities are also great.
The hotel was nice and clean but the furniture and interiors seemed a bit old. The location was near the airport but a bit far from the city centre. I liked the amenities but they didn't have tissues for hand and face, only toilet paper mother than the noise of occasional airplanes the building and the surroundings were quiet. The only problem we had was that we were not given the code to the apartment building and the reception desk was located inside. Fortunately a guest came and opened it for us before we had to contact the owner.
Hotel near Baixa,Lisbon7.6% of visitors choose this area
AAnonymous User2025.09.18
This is my second stay here, and the rooms, beds, and amenities are all quite comfortable and well-sized. The location is absolutely fantastic, right on Avenida da Liberdade with its numerous brand-name stores. The breakfast is also superb, plentiful and delicious.
Hotel near Baixa,Lisbon7.6% of visitors choose this area
SSekani 272026.03.03
The hotel is in a great location and was easy to find, with plenty of restaurants and shops nearby. The room was comfortable, though not very spacious, and it was cleaned daily, which we really appreciated. Breakfast was great, had several options. We were also grateful for the 12 p.m. check-out, as it suited our later departure for the next leg of our trip.
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57 reviews
8.8/10
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GGuest UserThe hotel is a little over a kilometer downhill from the old town. While it's a bit of a distance from the main tourist attractions, both the bus and metro stations aren't too far, and the surrounding area is very quiet. Taxis are also cheap and convenient.
The young front desk staff were all very warm and welcoming; anything we needed was brought up right away.
Every night at 10 PM, the hotel has a 15-minute light show featuring many of Lisbon's sights. I missed it the first night, but I made an effort to watch it the second night, and it was quite interesting.
TTravelTime11Nice hotel with friendly staff particularly the young lady at the spa reception. Nice sauna, jacuzzi and gym for use. Quiet area close enough to the heart of lisbon. Totally recommending this place.
GGuest UserWe had a pleasant stay at Masa Hotel spa combo grande collection .The breakfast was really nice and great way to start your day, and the amenities were excellent — guests can use the spa, gym, sauna, and bath facilities, which made the stay more enjoyable. Although the location is a bit far from some of the main attractions, it is still reasonably convenient since they can be easily reached by metro.
Cleaning was generally okay, but the shower drain in our room was not working very well, which was a bit inconvenient.
GGuest UserThe hotel was nice and clean but the furniture and interiors seemed a bit old. The location was near the airport but a bit far from the city centre. I liked the amenities but they didn't have tissues for hand and face, only toilet paper mother than the noise of occasional airplanes the building and the surroundings were quiet. The only problem we had was that we were not given the code to the apartment building and the reception desk was located inside. Fortunately a guest came and opened it for us before we had to contact the owner.
AAnonymous UserThe room and hotel itself are very clean, modern and easy to spend. Cospa is also very good, such as shampoo conditioner body soap, free water, tea and coffee.
However, there is a problem with the service. There was a leak from the air conditioner around the night, and I contacted him through whatsapp, but it took an hour to reply. He offered to change the room, but I refused for the time being because it was midnight. However, there was no follow-up contact or confirmation of leaks. There was no support or help.
The new towel is self-service, but I used it to wipe the leak, so when I went to get a new one the next day, there was only one, the floor of the room was clinging to feces, etc. The room was very clean and comfortable, so the response when the service and problems occurred was very uncomfortable.
There is no front desk, so it can't be helped, but I think that the response should be solid when the problem occurs. I will never stay at this hotel chain again.
XXiaolangalexI stayed in an executive room for four days, then switched to this standard king room, which felt like a better fit. The hotel's location is excellent, not far from the school and shopping street, and the surrounding amenities are also great.
AAnonymous UserI recently stayed at thisserviced apartment hotel in Lisbon and had a very pleasant experience. The location was excellent, close to public transportation, restaurants, and many of the city’s main attractions. The apartment itself was clean, modern, and well-equipped, with everything I needed for a comfortable stay, including a small kitchen and a spacious living area.
Check-in and check-out were smooth and efficient. I especially appreciated the quiet atmosphere and the reliable Wi-Fi, which made it easy to relax or get some work done.
Overall, this was a great place to stay, offering both the comfort of a home and the convenience of a hotel. I would definitely consider staying here again the next time I visit Lisbon.
DDill ChenThe hotel is clean and meets standards of Iberostar hotels if you’ve been to other ones, with pleasant scents in the lobby. Used the gym but it was small, with necessary equipments so was okay. Didn’t try spa but you’d have 1 hour free access if book in advance.
Service was relatively low-levelled throughout the stay. First night of arrival, there weren’t sleepers in the room and surprised that slippers at the reception were out of stock.
Second morning I was made to wait in front of the restaurant to have breakfast, with loads of available tables inside, which were not cleaned up on time. The staff didn’t maintain the queue in a good way, the line was cut in by two groups of guests, and there was even one group going straight into the restaurant, with the staff not noticing this or explaining to us. No caring was shown verbally for our waiting outside of the restaurant.
Third morning was told that there’s no breakfast booked with the room, but it turned out that the staff put wrong room numbers on the system when checking. The staff guided us to a table without cutleries prepared.
Reception staff were friendly yet not showing the best quality of service if the hotel is 5-star. Response time could be shortened.
Restaurant service was terrible given the above. No apologies made for the situations mentioned.
GGuest UserThe hotel us just right in front of the Olaias Metro Station. It is very convenience to travel from the Airport and in town. It is very fast by the Metro.
The room is in good size for traveling and visiting. The breakfast is good and enough for us with good coffee. Things are well attended。 If we found the air conditioner was not working properly, the night receptionist will come to our room immediately to help us.
When we checked in the receptionist is not very presented, she said you have booked city view room, the room is like that. When.we went in the first room it was on the 6th.floor, there was no view at all. I then returned to request changing room, the a room on 11th floor was given. She said if you want to change for higher floor, you have to said to my manager, she is off today. So the next morning, I asked the manager, she was so helpful and immediately gave me a room on higher floor to get rid of the two sided walls. To what I believe us that if the young receptionist presented in a more friendly way, and offer her services to request her manager rather than asking the customer to approach her manager directly.
So far we are happy with our stay and hopefully the hotel could improve the customer services with the young lady receptionist.
FFrancesco iacono123We stayed three nights in this wonderful hotel. Fantastic location, river view room on the 21st floor, super breakfast with quality products. Reception staff were always friendly and helpful. Everything was excellent. If we return to Lisbon, we will definitely choose the Myriad again.
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