Posted on Feb 4, 2026
Guest User
I stayed here for one night as I was transiting Cape Town with a flight the following morning. The check-in experience was pretty quick and seamless, as my booking was pre-paid.
I stayed here being fully aware of the carbon-neutral moto. The hotel appeared clean and tidy. The free shuttle from the airport was trouble-free. The directions to the pick-up was simple to follow. The pick-up was on time, and it was a very short ride to the hotel - literally a matter of minutes.
The room I was allocated - 233 - was spacious and clean. However, I was surprised by the bizarre layout, especially with the way the shower and bedroom is almost open plan - only a screen separate the two areas. The toilet is separated by a door, though. Other than that, I had no major issues with the room. The bed was large and comfortable, my sleep was not disturbed and it was generally a positive short stay. The shower worked fine, it took a little getting use to the water-saving feature in the sink tap. The toilet flush may have a malfunction, because it would stay stuck when pressed, and required tapping for the button to return from a pressed state.
I felt safe during my stay, and was reassured by the security procedures in place when booking an Uber - drivers are asked to scan their driving licence at the gate when entering the grounds. The drive to the V&A Waterfront was about 25-30 minutes.
I had a late lunch at the hotel restaurant - Nuovo. The menu was okay, but not spectacular. I visited the restaurant when it was relatively quiet with diners. However, I found staff were not particularly attentive. It took a while before someone approached me and provided a menu. The vegan burger I order was nice, even if it looked a bit dry. It was the only chargeable thing I incurred, which I put on the room (250 ZAR to pay on check-out).
The breakfast is a decent buffet of hot and cold food, plus live omelette bar. There’s also pancake making facilities, automatic coffee machines and more.
On check-out, to my surprise, I was informed of bills totally 600 ZAR. I explained that I only had one meal at 250 ZAR, which the reception staff accepted. However, a few days later, I received emails claiming that I had an unpaid bill for 350 ZAR, which I had to explain again in my response (I did not receive further contact after that). I think this was a case of staff incorrectly reading a room number when processing, or a guest deliberately giving the wrong room number.
I caught the shuttle back to the airport after checking out, again trouble-free. All-in-all, a very good airport hotel, and one I could easily recommend to others.
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Price per night from:PLN 624
Posted on Jun 8, 2026|Studio With Balcony
Jameen.SA
Disappointed... What do you mean room is bigger than others... The balcony is as big and the apartment you crammed so many things in. The bathroom is not for people who can't deal with small/confined spaces... The heater fan thing is ridiculous.... JUST BUY A ELECTRIC DUVET OR SHEET... THAT WAY THE BED IS A COMFORT.
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Price per night from:PLN 179
Posted on Feb 23, 2026|Two-Bedroom Apartment
Jazza
HAVN Apartstay Hotel provided a comfortable and practical base during our Cape Town stay. The location was highly convenient, allowing easy access to major attractions such as Table Mountain and the Waterfront. The apartment-style layout suited our family well, offering sufficient space for luggage, children, and downtime. The room was larger than expected and exceeded our initial expectations in comfort. While there was a slight lingering smoke smell upon arrival, airing out the room improved the environment. Staff were helpful and accommodating, especially when allowing us to store luggage prior to check-in. The overall experience balanced independence with hotel-style convenience. It was especially helpful during a busy sightseeing phase of the trip. HAVN offered a reliable, well-located option for families seeking flexibility and space in Cape Town.
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Price per night from:PLN 140
Posted on Jan 11, 2026
Guest User
Excellent location first of all, the room is nice, clean and modern. Washing machine is a bonus and detergent provided. I’ve stayed many times and would recommend ✌️
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Price per night from:PLN 356
Posted on Jul 26, 2026|Superior Interior Room
Shaun SuenThis hotel boasts a five-star standard in terms of amenities and service, even though its location isn't right by the beach. The infrastructure and service levels definitely meet five-star expectations. Parking is a bit pricey at 250 rand per night. There's an indoor heated pool on the second floor, which is a bit small, probably around 15 meters long, and quite dim as it relies solely on artificial light since there are no windows. On a brighter note, the breakfast is excellent. Overall, it's definitely a recommended stay.
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Price per night from:PLN 577
Posted on Aug 27, 2025|Deluxe Studio
Guest UserLovely stay at Pepperclub - recommended. We chose to celebrate a big milestone in South Africa to create some very special memories. We toured from Joburg, through Nambiti to Durban and then onto Cape Town, and we booked Pepperclub to have a pampered end to our trip. The location is great, near Bo Kaap, local markets and safe to walk around. We had no problem getting where we needed to go. The hotel is very clean including the communal areas, gym and of course the rooms. However, housekeeping was more 4* - simple requests like extra blankets needed to be chased, and the turndown of the room happened every day but was inconsistent (sometimes the bathroom was cleaned and restocked, sometimes not). Similarly, the service was inconsistent even through the reception/concierge was always well staffed - Godfrey always greeted us enthusiastically, and there was another duty manager that was very diligent and followed-up well. However, when Godfrey was not on shift the welcome was more muted, and the staff on reception weren't exactly warm and not always efficient.
Restaurant staff were always very warm and friendly. Breakfast was great - with good selection of buffet and a la carte options served swiftly. Lunch options were good too, and room service was efficient.
Spa was excellent with very good massages and treatments. The Gym is good, though a little small, and for clarity the pool is not heated (but is beautiful). We didn't get a chance to try the private Odeon cinema, but they only had older movies not the newer ones found at public Odeon cinemas.
Great views of Table Mountain and Lions Head from the rooms. The hotel were able to grant our special requests of early check-in, inter-leading rooms and they dressed the room and provided cake and bubbly to celebrate our anniversary - lovely touches. You won't regret your stay, but you may not be compelled to stay again.
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Price per night from:PLN 647
Posted on Dec 5, 2023|Executive King Room Non Smoking
O.N.A
The Westin, Cape Town, is an old hotel, but it continues to maintain its presence, quality, and some high standard in Cape Town. We stayed here for 8 days, during a friend's 60th birthday celebration event in Cape Town.
We occupied an executive room and were also given access to the executive club on the 19th floor. The room was very nice, with good linen, bed of high standard. That said, we had to lodge a complaint on the hurried nature of how our room was cleaned on our second day of stay. The bed was not made properly, the carpet floor wasn't clean, and the bathroom was half cleaned. It's not good for a 5-star hotel. After complaining, the housekeeper made amends, and the cleaning standard was raised to the highest standard for the duration of our stay.
We also ordered food from room service and half of what we ordered were not brought - they gave us something else, but after waiting for 45 mins for the original order to be brought to us we reluctabtly accepted the wrong order, ate the food and then lodged our complaints later.
The breakfast buffet was alright, but there weren't great selections of cold meats in the cold meat section. They really need to improve on this.
Lastly, the overall service delivery by some of the staff really need serious improvement. Some of the staff in the restaurant are way too loud when talking to each other, and some of them even give out bad unwelcoming and nonchalant attitude/vibe to their customers. It is like they feel that they're doing us, their clients, a favour by serving us. Not good enough for a hotel of this standard, abd some of those staff need to be retrained.
Overall, we enjoyed our stay at The Westin and we will definitely come back there when next we visit Cape Town.
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Price per night from:PLN 1,462
Posted on Jul 28, 2026|Classic King Room
jasonjarmooshVery conveniently located right in the city centre. Within walking distance of the convention centre and some charming eateries on nearby bree street. Parking is free. Staff are very accommodating and gracious. The room is comfortable, even if you're not a conference attendee (such as myself), the nespresso machine was a delightful surprise and I can't wait to stay here next time I'm in cape town.
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Price per night from:PLN 515
Posted on May 1, 2026|Standard Room With Double Bed-Non-Smoking
Guest UserThe hotel's location is good; there's a clothes market nearby, and it's a 7-minute walk to the colorful houses. The airport is 25 minutes away. The room is clean and includes a hairdryer, fridge, water, shampoo, and soap. A kettle and iron are available on the floor. The linens are good, but the bed is a bit small for two people. Breakfast is ordinary, not luxurious, but you won't go hungry, and the coffee is good. The price is decent. We only stayed one night, and everything was perfectly fine. If you go to the very top of the hotel, there's a view of Table Mountain, and there's a very simple gym.
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Price per night from:PLN 364
Posted on May 2, 2026|Superior Room
Guest UserThis is not my first time visiting this place but this time I don’t want to lie I was very disappointed.
I got charged 200 rand cause my pillow had oil(hair oil) I have braids on and additional to that they said there was blood on the sheets which was so weird cause I did not bleed
Mind you this blood was only mentions after I told them that I will come back tomorrow cause paying 200 Rand for small smudges of oil on the pillow cash didn’t make sense then the receptionist went on to say we saw blood
Then they said there was food sauces as well ..I mean I’m staying there and I was here for 2 nights ain’t no way am I going to leave the place spotless
But the receptionist was just being rude which was unnecessary
Like I said this wasn’t the first time coming here
I always come and never have I ever gone through this even after staying for more days with friends
I just think it’s drama to charge me for oil on my pillow cause I slept on it it’s bound to happen a
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Price per night from:PLN 127