Chelsea Homestays

The location of the hotel is very good, close to the airport. There is a sl3 bus to the city and subway station at the door. Convenient transportation. The room is large, especially the bathroom. Comes with a sofa bed. Suitable for Sancha home and even with two children. Western breakfast is almost the same. Suitable for people who have been traveling for a few days

The only thing “Airport” about this hotel is that it’s on the departure path for one of Logan’s runways. I heard airplanes… and worse … trains during my brief sleep. No shuttle for arrivals after 22:00 … so add $30 for Uber. Maintenance was suboptimal, the very large TV in my room has dead pixels in the middle of the screen. Very distracting to see a big hole in everyone’s face. Not a total loss, evening front desk lady pleasant, but I definitely will make a more informed choice next time.

The reception staff are sooooooo nice! The room’s quiet, clean and well-decorated! Free, delicious breakfast is served from 6-10am. Love this place! I would totally come again!!!

Check-in was easy as I had already checked in online through the Marriott app. I had a suite which was perfect for the three of us. It was nice to have two TVs and two thermostat controls. The kitchen was well equipped but we didn't use anything except the coffee maker. The bathroom was large and had a shower/bath combo. The room smelled very clean and I saw no dirt. The breakfast in the morning had a lot to chose from and was included in the reservation. All of the staff was friendly and the hotel seemed fairly new. There is also a bar in the reception area.

I'm going to start with the positives, because I want to like this hotel and my experience at it. First, the people are great. You won't find nicer, more polite people working at a hotel anywhere in Boston. Second, the rooms themselves are great looking, and this is a very attractive property with a really nice meeting area and a lot of amenities, including a large bar and breakfast area. The beds themselves are comfortable, as are the furniture in the rooms. I'm finding this to be increasingly rare across Hilton brands. Showers are absolutely comfortable for persons of height and size. The location itself is really very good, whether you need to be near Logan or to do business around downtown and, relatively speaking the rates themselves are pretty good. Constructively speaking...hot water for the shower is hit or miss. There are two key deferred maintenance items in our room, and the shower water handle is one of them. Air conditioning, in general, is problematic, and this was the other. The compressor on the bedroom air conditioner was extremely loud, and the general room fan was also loud. Which was a good thing because this hotel offers zero sound insulation from the outside, and if your had an odd numbered room facing Route One you had no buffer from the constant road noise. If you're someone who needs relative quiet to sleep, you're out of luck. Were the towels and wash rags clean? Well, probably, but the fewer questions you ask on what you're handed, the better. Parking is...an adventure. There are probably enough spaces but that lot is poorly designed and prone to flooding in spots. Also, people requesting a digital key do so for a reason; and that reason is because they don't want to have to stop at the front desk. Give people the digital key and stop asking for ID.

Breakfast must be paid by yourself. When you arrive at the airport, you need to call the hotel to inform the hotel bus to pick up. The hotel is about 10 to 15 minutes drive from the airport. You must also make an appointment when you leave the hotel.

The hotel and room were nice. The hotel felt very new as if it had recently opened or was renovated. There was plenty of space inside the room and the beds were comfortable. The bathroom was also nice and clean. We did have to call and ask for soap since there was none in our room upon arrival (which is odd during CoVid times) but soap was very quickly delivered to us. The hotel had a breakfast in the lobby and it was a pretty standard selection of breads, fruit, and yogurt. I was disappointed to see that there were not a lot of tongs and people were using this hands and some food was just left out in the open. People were not required to sanitize their hands or wear masks in the area where the food was. Our checkin experience was not great. We did arrive earlier than the check in time and the staff didn’t seem thrilled about it. They pretty much told us we could sit in the lobby and wait an hour or so before checkin started. We asked if there was anywhere in the area to go to walk/eat/shop and they told us there was a home goods and Starbucks nearby. They didn’t give us directions and we ended up googling them. We ended up going there to just wait it out until we could come back and check in. We were going into Boston that night for a show and it was easy enough to get in/out of Boston. It was a good place to stay for the night.