Ambleside Hostels

The family room booked can sleep three people no problem. The hotel reserved the best room with a small balcony where you can sit on the balcony and have a cup of coffee and enjoy the beautiful scenery. Parking is free, which is perfect.

This place is a little gem. I cannot praise it enough. The staff are very friendly and helpful. The room was spotless and spacious. A great deal of thought has obviously been given to everything. The continental breakfast is excellent with a variety of really fresh fruit, cheese, eggs, croissants, toast and other pastries . The coffee and tea is plentiful with teapots provided, which I thought was a nice touch. We were lucky to have found a room there as we had not booked and rang up on the day. We were greeted with perfect curtesy on our arrival. There are a number of E chargers available in their own car park, which was very helpful for us. I would highly recommend Brathay Lodge for an excellent experience.

We had high expectations given the supposed caliber of the hotel and that it is one of ‘The Leading Small Hotels in the World’ and were left incredibly disappointed by our stay. The rooms themselves are well decorated and the staff is lovely, however it misses the mark in multiple key areas.The main thing that lets the hotel down in the housekeeping. As can be seen on the pictures, our towels had stains on them, there was a shocking amount of mould in the shower, stains on the counter in the bathroom, the beds were not made neatly and we got to our room to find out that the complimentary snacks had already been eaten by someone. The next day we returned to the room after housekeeping had been in to find that the floor was dirty and had not been cleaned, used wine glasses (with lipstick marks and dregs of Champagne) had been put into a cupboard instead of being cleared away and what was clearly rubbish had been left on the table with a cloth messily tossed beside it. Despite bringing this to the attention of the reception staff, no replacement snacks were brought over or any effort made to make up for this. Later that evening we ordered some drinks to our room, and the member of staff who brought the drinks over (and to whom we had directed our feedback earlier in the day) gingerly asked if “maybe he should bring over some drinks if it is a celebration?”. This was a nice gesture on his part but honestly just felt awkward, and as if the idea just come to him in the moment. I wouldn’t be surprised if any gesture would have been made had we not ordered drinks and they were reminded that we were actually still staying there. In an attempt to enjoy the rest of our stay post the provision of the feedback to the hotel, we decided to use the private hot tub in our room (one of the main reasons we chose to stay in the hotel) only to find that it too had mould on the headrests, which is incredibly off-putting and to be quite frank, simply disgusting. To add to this, we were celebrating our engagement - something the hotel was aware of as it was mentioned (1) when we made the booking (2) when we made a dinner reservation and (3) when my fiancé called the hotel in advance to arrange for a bouquet of flowers for me. Despite this, we received not one “congratulations” from a member of staff throughout our stay. We also had to remind the staff that due to the way we booked we were supposed to receive complimentary glasses of sparkling wine on arrival, which on top of everything mentioned above, highlights a lack of attention that permeates across multiple areas of the hotel experience. Would not recommend.

Stayed 4 nights absolutely wonderful everybody was so very helpful Big Breakfast set you up for the day Room was so very comfortable couldn’t ask for any more Will definitely go again perfect location for touring the lakes Great view from our room

We used to stay here when it was the Regent Hotel, but this has all changed now. The Regent no longer exists , and has been fully converted to bedrooms, with main building being across the road “ The Wateredge Pub” rooms are good. However. …..We had booked in for 3 nights, but had to move on our second day as the electrics in the room were faulty. It was only after we moved that I realised it was one of the rooms where they allow dogs, and I could smell a doggy smell. I wasn’t going to move again - too much hassle. It’s a shame there is no longer a comfortable lounge to sit and read etc. only the pub across the road. Breakfast was fine.( included in our stay ). But the evening meal are very expensive in my opinion. £ 18 for chicken and a corn on the cob……..chips etc cost extra. £17 for a pork chop and sauce .”……..all veg extra at £4:50 per portion for EACH veg. Ridiculous! Staff are very friendly . Would I stay again ? probably not I’m afraid. But it was ok.

There is a bar/lounge on site, where guests can relax with a drink. Free wireless internet access is available in public areas. The hotel is Victorian in style and offers a garden and dry cleaning/laundry service. Free hotel parking is limited and available on a first-come, first-served basis. Ambry Lake House is a smoke-free property.