Hot Springs Hotels in Siem Reap Province, Cambodia

The first night I was put in a room with an air conditioner that was running but never cooled. The next room had a family of very loud people that went most of the night. The staff is friendly and attentive, but obtrusive. I was moved to another room which had excellent air conditioning and was comfortable. I have lived extensively in SE Asia and am familiar with the culture. However, always being asked,”Where are you going,” or “What are you doing?” Made me feel very uncomfortable. Simply tell guests that if they need anything or have any questions to please ask, instead of feeling interrogated each time I walked in and out of the hotel. The girl that served in the dining room had a warm smile and was very kind and she always tried to serve well and did great. The days she was off, it was an uncomfortable awkward experience just trying to have a simple breakfast. Just trying to get salt or getting condiments so that I could eat my food while it was hot, was almost impossible. As an exercise swimmer, the pool was very unclear at first. I asked if it could be cleaned and their was resistance to do so. Eventually it was cleaned and later it was much better. I booked my room for two and my girlfriend was only able to be with me part of the time. One evening when I walked into reception with her, the guy was rude and disrespectful and interrogating us both. It was a very uncomfortable and unacceptable situation. I had booked it for two weeks. Two days before I left, one evening, there was a rat running on the soffit near the ceiling. I didn’t complain about it because my stay was nearly finished and I don’t know what they would even try to do to remedy the situation. The balconies are nice and overall it was quiet and peaceful.

This is undoubtedly the best hotel of the year! From the moment I checked in, I was deeply impressed by their outstanding service. They even had a 'Lucky Box' draw, and I won a 15-minute foot massage. It was a fantastic Cambodian-style massage, very professional, and definitely worth coming back for. On my departure day, I tried the yoga class arranged by the hotel. The Indian instructor was incredibly professional and excellent. The 7:30 AM class is complimentary, and subsequent classes cost $10 including tax, which is absolutely worth experiencing. When I got injured during my trip and informed the front desk, they immediately brought a first-aid kit to help me. Upon mentioning mosquitoes, they promptly provided three mosquito repellents and an electronic mosquito killer. These thoughtful and warm details truly made my Angkor trip very satisfying and happy. Siem Reap Never Ends!!!! 🇰🇭

We stayed 5 nights at this hotel, the manager Khema is so lovely very professional approach to her job, being helpful, sugested hairdresser next door which cost 3dolllar for wash and blow👍 The hotel tuk tuk driver Nat is the best in Siem Reap, took us to the Angkor Wat and everyday when we need him was on time 👍👍 Well done Nat you made our staying Siem Reap . When back will stay at Angkor Tempura Boutique

The Hotel is Low-rise Resort-style. It features a relative big outdoor area in the family suites attached to the Master Room. Service is excellent. The bathrooms are lovely with full amenities. Our room is located on the 2nd level without a lift. Hence the staff had to carry our luggages via stairs. The outdoor area is good, but because of insects, we hardly make good use of it.. because the doors have to be shut to keep flies away.. Despite all these, I must say the overall experience is very good.

We stayed in the connected family rooms. The bigger room has a better view, is bright and spacious. You will be woken up by the roosters early in the morning, but our daughters did not mind. I stayed in the smaller room, which is a lot quieter, but it’s dimmer. Both rooms are well maintained and cleaned well, which is rare in Cambodia as we have experienced many overpriced but badly managed hotel rooms. The swimming pool is nice and cozy, and the food is great. We ordered a sandwich for snack and it is well made (Well done, chef!). Internet is great around the pool area, but really choppy in the room. We used our own internet data, so it’s fine for us. We paid for breakfast on the last day for convenience, coffee is above hotel average and they have a nice selection of food. However, the same front desk staff clearly gave us different information on the breakfast price before and after we ate the breakfast, making it a little annoying at the end of the trip and leave a bad impression on their professionalism. I will definitely come back for the rooms and the pool, but would recommend people pay for their food right away to avoid any bad feelings when checking out.

Very nice and calm hotel and the staff are very kind and helpful. the pool is beautiful especially at night, taking a swim at night was my favorite thing as they close quite late.

Staff are great and friendly. Environment is the best and the pool also great. Room service is fast and the food is good. Overall, everything is excellent.

One of my favourite hotel in Siem Reap for its central location, cleanliness, service, pool and gym. Everything is at walking distance. It’s not very noisy at night as it’s in a quieter area. The breakfast is good with a variety of food that changes daily for most of it.

I stayed for two nights. The shared part was hot because the air conditioner was not working, but the room and cleanliness were good and the staff were generally satisfied. The location of the electricity in the room was difficult to understand, and I spent the first day in a state. On the second day, the concert was held by the pool side of 1F until after 22:30 and it was very noisy. People who walk for a long time due to visiting the ruins the next day will not be able to sleep enough the day before, and if possible, I would like the concert to end around 9 o'clock.

The five-star hotel in Cambodia is well-equipped, but the Wi-Fi in the room is poor, the breakfast is rich, and the urban transportation is convenient. Diagonally opposite is the Cultural Village and a large Ferris wheel, but it takes more than 10 minutes to walk to a better restaurant.