Taiyuan Xinghualing District Hotels

The reception attitude at the front desk is very good, the room is very large and spacious, we live on the 15th floor, the view is very good, not far from Liuxiang and Food Street, we went to May Day, the Food Street is crowded, nearby Sanjin The restaurant recommends everyone to taste the local specialties-Guoyou Pork. Jinci recommends everyone to go there. It is very old and was built during the Northern Song Dynasty.

The hotel is in a great location, right next to Wanda and not far from the Bell and Drum Tower on Food Street. The room is clean and tidy. Although it has been open for a long time, it still pays attention to all the details. The front desk lady is very nice and has a good service attitude.

Booked a double room, the hotel has a good location, and it is convenient to find food around. It is convenient to take a taxi or subway. The hotel facilities are good, there is a humidifier and fruit. The bedding is OK. I stayed in Taiyuan for the last night and slept well. The hotel contacted by phone before checking in to inquire about the habits and special requirements of the check-in. I think this is good 😊

I have stayed in this hotel many times, and have given extremely high and detailed evaluations on the whole platform in terms of front desk accommodation, restaurants, fitness, management, etc. The service was less than satisfactory. I stayed here several times every year during the three years of the epidemic, and I have a certain feeling for this place and hope that the hotel will also improve, but it is obvious that the hotel does not care much about ”small customers” like us. Not to mention the intimate greetings, the hotel doesn't even know who I am. I don't care about repeat customers who stay repeatedly. Lack of humane management. When we checked in, we arrived at the hotel and there were no rooms available, the male receptionist who wanted to give the front desk a vacancy called when a room was available and we went out to eat. But before I came back, I didn't get a reply to the phone. There were vacancies, but I didn't get a warm and friendly reception immediately. Instead, I waited for a while before checking in after waiting for the staff member and the cleaning aunt to hand over the work. Another 900 yuan was required to swipe the card for processing. I asked what happened to the 502 yuan deducted from Ctrip. He was very impatient and told me to look at Ctrip by myself. It doesn't take much effort to answer patiently! You are playing tricks on me, you are obliged to tell me what the money is, isn't it? All in all the experience was not very good. When I checked in last time, I reflected that the hotel's gym classes were not allowed to be used by guests. Later, the hotel has improved, and a notice of separate management has been posted at the entrance of the gym. Since the staff in the fitness department must be properly restrained in the hotel, the female staff with Qi Liuhai went to the bathroom with the door open, sitting in a swaying posture, which is very inappropriate. There are lifeguards in the swimming pool and coaches in the gym. Although I didn't take classes, I am very polite and have a top hat. These are good. The hotel's breakfast feels like a lot of work, but the details are not handled well. For example, the distance between the dining table and the sofa is too far. I am 1.65 meters tall and sitting is very uncomfortable, and guests who are lower than me will feel even more uncomfortable. The hotel's cake table is particularly dishonest. Many things are directly placed on the top with cooked food picked from outside, which makes people feel very unappetizing. The butter is not like the original Anjia butter that has been changed to bulk butter. Added a new coffee machine, made coffee very fast. But the rest of the food wasn't as good as it used to be. There has been some improvement in the aspect of fruits, including pineapples, dragon fruit, and awns, but the presentation is still relatively rough. The hotel's toothbrushes and room cards have been replaced with environmentally friendly log series, and robot food delivery has also been added. I will choose to stay in the future if I have the opportunity, but I hope that the hotel will strengthen its management and not treat repeat customers coldly. 5.2 After eleven o'clock, the daughter picked up a phone watch and handed it to the front desk. Has the owner been found? Should you tell us? ! Maybe you don't even know who picked it up! I hope you will be more attentive and meticulous in your work, so that the hotel will definitely be able to run well. I am not a management student, so I can feel that there are many loopholes and I am not considerate! rather disappointed...

It was a very good living experience. The room was clean and comfortable, very quiet, the breakfast was rich, the taste was very good, the front desk staff was warm and thoughtful, because the room was tight on the weekend, we wanted to renew, they had been trying to coordinate, and finally arranged, and also gave us a discount, the location of the hotel is also good, convenient transportation, Recommended! !

The room is not very big, but it meets my requirements. I stayed there on New Year's Eve. The service was very good and they cooked free dumplings for me. The location is also very good and convenient to everywhere. Very good

Let me start with the advantages: 1. Location: It is close to Zhonglou Street, Food Street and Jinshang Museum, and it takes 10 minutes to walk. 2. Room: good health, pillows and mattresses are also very comfortable, the TV is big enough to cast screens, it is good to sit in bed and watch TV at night. And the disadvantages: 1. The soundproofing of the hotel is very poor, and the doorbell of other rooms can be heard clearly in the room. 2. At 11 o'clock in the night, someone complained to the front desk that a bunch of children in the corridor ran and made trouble. The front desk staff did not come up to check the situation and called the phone directly to my room! ! Originally, it was very noisy in the corridor at 11 o'clock in the night, and I was awakened by the phone. I really took it 😮‍💨 Breakfast: quite satisfactory, the type is OK, in line with the price standard

I stayed in Yishang for several days on a business trip and the service was very considerate. The hall is spacious, bright and smells fresh. Even if it snows outside, the floor is always clean. The breakfast is rich and has different types every day. There is also a laundry room and gym, which is in line with the hotel's positioning. It would be great if there was a microwave. The weather was too cold and I wanted to heat up the takeaway I ordered. The table in the room was a bit small and it was too crowded to place the computer and other items. There was something wrong with the reservation information, and Jing Qi at the front desk helped to solve it; Wei Mengmeng, the receptionist at the front desk, was also very enthusiastic and took the initiative to help me carry my luggage. The experience was very good. I will book here again next time I go on a business trip~

The stay is very good, the front desk aunt ** is very warm, the service is very thoughtful, the breakfast is very rich, the stay is very good, the health is very clean, very assured, I will choose here next time. Facilities: Intelligent facilities and equipment Hygienic: very clean, live very assured Environment: Superb, Service: very satisfied

I was impressed by this hotel. From the moment I stepped into the hotel, I felt the warm atmosphere and professional service. The hotel lobby is elegantly designed and reasonably laid out, making people feel comfortable.