Guest User
December 1, 2023
The inn's response was that the customer was unilaterally at fault for tripping over the futon laid out in the inn's tabi socks and punching a hole in the sliding door. "Are you okay?" he didn't even say a word, and was furious. I was disappointed because last year's service was good, so I was planning to stay here regularly from now on. I was charged 22,000 yen for the hole in the sliding door, which is about 10 cm long, which I don't understand, but I can't help it. The curtains in the room had a musty smell and there were bugs. There are also clearly long and thin stains on the wallpaper. First of all, I want the room to be properly arranged and ready to welcome guests. This is an inn I don't want to stay at again.
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