Best Hotels near Chimney Butte Gallery, Albuquerque

Worst hotel experience ever. The first thing I noticed upon entering was a strange chemical smell, not very pleasant. We checked in and went to our room. Our first room wasn’t clean and even though we paid extra for a mountain view it didn’t have one. We were moved to the fourth floor, still not much of a view of anything but the front door, and parking lot, don’t waste your money on the “mountain view “. Whatever. We went out and checked out our surroundings. When we came back the smell was even stronger and we could smell it throughout the hallways, thank God it didn’t stink in our room. The bed was awful. Neither of us slept very good. The shower was like a sand blaster, and there was no way to adjust the pressure. Everything about this room was awful. I booked through IHG and contacted them about canceling the rest of our stay at this hotel and was sent a copy of their cancellation policy, ugh. So we decide to try to make the best of it for the next two nights. We didn’t get much sleep the second night either. I went downstairs around 5 am to get coffee and got locked out of my room. The nice front desk guy couldn’t get me in either, I had to wait in the stinky hall for my husband to finish his shower and hear me knocking and let me back in. They said they’d fix it that morning, but that was the final straw. We checked out and went to a much better hotel for the remainder of our stay. The front desk person didn’t ask why we were leaving early, and nobody from Holiday Inn has said a word even after leaving a similar review on their app.

The hotel is near the main road in the city, but the surrounding area feels relatively desolate. Free parking is available at the hotel. The hotel space is closed and relatively safe. The rooms are well-decorated and the facilities are old, but there is no smell. The bathroom is also relatively compact. Generally clean and hygienic, windows can also be opened for ventilation. The sound insulation is not very good and a bit noisy. There is a free breakfast, not many types, but you can eat it. Suitable for passing overnight.

Not such a great location however all employees were very nice and went out of there way to make you happy.

The hotel and ****** staff are very nice and kind too all its patrons. Ms. Theresa Juancho was very nice and friendly. She is a great front desk associate specialist that works at Isleta Hotel. She makes you feel like a family friend rather than just a hotel guest. She is very accommodating, courteous and kind to all guests at the hotel. She always goes above and beyond anyone's customer service expectations. She always gives a very high level of exceptional customer service at all times. You will enjoy your stay here at this hotel. Sheena was very nice and friendly, as well. She was accommodating and kind, as well. She gave a very high level of exceptional customer service, as well. Diedra at front desk was very nice and friendly. She helped me with an issue and gave a very high level of exceptional customer service, as well. She went above and beyond my expectations, as well. Christopher was very nice and friendly, as well. He went above and beyond my customer service expectations. Richard is very nice and friendly from valet. He is very careful with your luggage and accommodating at all levels of service. He always goes above and beyond your customer service expectations. He always gives a very high level of exceptional customer service at all times. He is very honest and trustworthy, as well. Joey at valet was very nice and accommodating. He handles your luggage with care, as well. He is very nice and friendly. He goes above and beyond, as well. Victor the head of valet was very kind and courteous. He asked me if I had been treated well by his valet attendants. He was very thorough and efficient. He went above and beyond my customer service expectations, as well. Victor gave a very high level of exceptional customer service, as well. Jordan at the players club was very nice and accommodating. He assisted me with the free gift at the players club. He went above and beyond my customer service expectations, as well. He gave a very high level of exceptional customer service, as well. He was respectful and courteous. Dominic in security was very nice and friendly. He was accommodating and respectful, as well. He went above and beyond my customer service expectations, as well. He gave a very high level of exceptional customer service, as well. I really enjoyed my stay here at this hotel. Denise at the slots was very nice and friendly, as well. She called the janitor to clean a spill of coffee off my machine. She went above and beyond my customer service expectations. She gave a very high level of exceptional customer service, as well. Sheila at the players club was very bice and friendly. She was informative and accommodating. She went above and beyond my customer service expectations. It is a nice getaway from the hustle and bustle of downtown Albuquerque. The amenities are very nice, the construction of the hotel is very beautiful. You will enjoy your time and stay at this luxurious ****** and hotel. Thank you, to all the great employees th

I live in Albuquerque and lead a pretty hectic life working for 3 different delivery services. Whenever I need a break, I check into the Red Roof for a few days. It is always clean, quiet and luxurious for an excellent rate. The entire staff is friendly and on point. ”Ask and you shall receive” could be their official motto! Great amenities and centrally located. Whether you're a local or just passing through, this is definitely the best stay in town

The grounds and ****** were very nice. However, the music in the ****** was just a bit too loud. Heard someone else complain about that too. The hotel room was quiet, spotless, and absolutely beautiful. Nice touches all around.

There was a friendly helpful staff. The facilities were very good, but I feel there needs to be more charging outlets [usb ports]. Breakfast was well balanced, I appreciate that.

I would like to thank you very much, Lazy girl, who has given us a great help! Because of the cancellation of our flight (the first of four to return to Italy) we risked not to leave; he supported us in the telephone with the airline who found us on a previous flight. Managing the arrival clients for check in and we who have been ”parked” for 25 minutes at reception, Dezire has done her work in a nice way! 1000 GRACES...