Hotels Near Machap Walk in Alor Gajah

This is not my first time staying at Ames Hotel, it's my third time, and it will be the last!! I travel for business almost every week, both within Malaysia and abroad. I have stayed in dozens of hotels, as you can see from my record on the Agoda website, but this has been the worst stay ever!!! I arrived at midnight, and no staff assisted with my luggage. There was a male staff in a black shirt who just walked past me at my car without offering any help, and there was also a pregnant woman (a customer) who just got out of her car to check in, and no one helped her either. The night manager, named FARED, assisted with my check-in. I requested a late check-out at 3 PM because I had an event under my company at the Ames Hotel as well, but the next morning, he informed me that I had to check out at 2 PM. I complied even though I had told Mr. FARED the night before about the late check-out at 3 PM. However, when I was having breakfast at the Merchant Lounge, a manager named JOSEPH told me that I had to check out by 1 PM, even though FARED had confirmed with me the night before that I could check out by 2 PM. I find this completely unacceptable. JOSEPH also mentioned that my room was upgraded for free, even though I paid extra for the suite—it was not free. I found this extremely rude and unprofessional because he did not check my room details before speaking with me. He made it seem like I received a complimentary upgrade and was not entitled to the service I deserved. This is extremely disrespectful, and this is my honest review of Ames Hotel Melaka. Thank you to the lounge staff named DILA for calming my wife and me and providing good hospitality service.

I spent a night here after my talk in a nearby hospital. It is located at the business area of Ayer Keroh, which on the contrary, is not very busy. As it is one of the tallest building around, finding the hotel is not difficult. As the title suggest, it is a basic no frills hotel. The lobby is small and well lit. The room is clean and functional. It was well worth for the price. The issue is since it is fairly cheap, the hotel seems to be choice of the rowdy Mainland Chinese tourists. The breakfast was where they displayed their disorderliness.

Need to deposit of RM50 (refundable) + Local Tax Service of RM2 (non refundable). Very strategic location to stay if you have an event at Ayer Keroh esp in MiTC Melaka. Plenty of parking space is available during weekend. Room cleanliness can be improved. During my stay, I'd issue regarding water pressure in bathroom (eventhough I was staying at level 2). Overall, just Okey to stay for RnR in regards to it's price offered.

When I'm arrived, there's a lot of free parking. So i like about it. What I don't like is about swimming pool. I thought there's an outdoor or private swimming pool for adults only. But when I'm asking about swimming pool, all staff said the same thing that the swimming pool is within waterpark that need to pay RM29 for entrance. A bit disappointed because when I'm make a booking, I thought there's a free swimming pool but it was not One more things, Bayou Lagoon Park Resort need to update some photos each of different rooms. Not all rooms use the same photo. Rooms not same as given photos. About cleanliness, I'm sorry. There's scratch on the floor and there's a stain of blood on bed. ☹️

Family rooms are the same like 10 years ago,it is run down.Need ramps access,no porter service. Breakfast buffet is okay,wish they kept their dine in service.Missed their superb cendol. Upon check in ,saw two kids in swimming gear sadly turn away when they found out the swimming pool is under repair. Heard its okay later that week

Clean hotel, simple but beautiful deco. The room is okay, the toilet is clean. Complete with bathroom equipment. Iron and hair dryer provided. Breakfast food is very tasty. The pool is best suited for children's pools, but if you can provide chairs near the pool, it's okay. The staff is okay. Reasonable price. Check-in check-out is easy, you don't have to wait long. Will repeat again later. Overalls are the best 👍

Newly renovated hotel in little india area. Close walk to Jalan Bunga Raya where there's a path to the river and lots of cafes. Room is clean and quiet. Breakfast is simple but filling. Service is v friendly. I would stay there again.

Where do I begin with this hotel…?! Booked for 3 nights via Expedia because the hotel’s reservation page kept declining my credit card but still charging it - will sort this out later. Check-in: was told I had to pay a RM50 deposit in cash when I checked in. My hotel was prepaid online but I have no issue with the deposit, except they wouldn’t take credit cards for the deposit as they apparently cannot issue deposit refunds via credit card. I guess they haven’t learned about placing authorizations on cards and reversing the charges. They have Touch n’Go e-wallet stickers at reception but also wouldn’t allow me to pay the deposit via TnG. Fortunately I had some cash on me or I would have had to go find an ATM to withdraw money. Arguing with the receptionist is pointless since they’re merely enforcing stupid and nonsensical policies by management. Room: basic but acceptable. The remote controls for the air conditioning and tv were given at check-in. I guess the management is highly suspicious of guests and will not leave them in the room. Hot water in the shower was lukewarm at best and water pressure so-so. TV channels have zero channels in English. Guess English-speakers aren’t their intended clientele. Housekeeping does not automatically make up rooms. I was out the whole day and when I came back around 645pm, realised that the room was not made up. By then I had decided to move hotels and forego remaining 2 nights after the first night. At checkout when I told the receptionist about the unmade room, I was told that I had to call housekeeping to clean the room. What kind of half-baked, cheapskate dump has such a ridiculous policy!? I was told that apparently some guests don’t allow housekeeping in and so they just decided to not clean until asked. Amazingly every other respectable hotel in the world has a better solution to this - come back later!! Funnily this ridiculous policy is also not communicated at check-in. I didn’t expect an offer of refund for checking out early. Any hotel whose management is such a skinflint that they wouldn’t even provide daily housekeeping or keep the remotes in the room can hardly be expected to engage in customer service. Oh as a bonus, I saw an ironing board in the corridor. They wouldn’t provide ironing boards in the room of course. The pictures say more than I can. Verdict: never coming back here again if I can help it. Overpriced and does not deserve 3 star rating.

Love it so much, we stayed here for 3 days 2 nights, the rooms are very clean, wide and equipped with basic equipments and electrical appliances such as microwave, electrical stove, fridge, washing machine and TV. You will be assigned one unique parking lot for each unit after checked in. Customer service is so excellent and efficient. The view is pretty nice, can even see Encore Melaka from our unit. Will come here again next time.

The hotel is across the road from the beach and the Melaka Straits. Whilst not recently refurbished the family room we were allocated was in reasonable condition and clean. The room was not carpeted but this possibly made it easier to keep clean. We arrived late in the evening but even at this time the staff were friendly and efficient. The only issue we had was the whilst breakfast was included in the price, we booked a room for two adults and two children and ended up having to pay an additional sum for two more breakfasts.