73 Scenic Dr, American River, South Australia, 5221, AustraliaView Hotel Details
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Mercure Kangaroo Island Lodge Guest Reviews
4.3/5
Very Good
65 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.1
Service4.3
Cleanliness4.3
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All reviews(65)
Positive reviews(21)
Reviews with photos/video(4)
Awesome stay(8)
Friendly owner(6)
HCP
Superior King Room with Bay View
Stayed in Jun 2023
Family
1 review
4.0/5
Very Good
Posted on Jun 12, 2023
Excellent location, lovely reception, room had pretty much everything one needed on a family trip. A working Telephone and effective AC could have improved our stay.
Vijay
Superior King Room with Bay View
Stayed in Mar 2024
Family
3 review
4.0/5
Very Good
Posted on May 28, 2024
Great place to stay with family
Guest User
Superior King Room with Bay View
Stayed in Dec 2022
Couples
1 review
4.7/5
Amazing
Posted on Jan 1, 2023
It locates at American River island, ~40min driving from ferry terminal.
The receptionist ladies who checked in for us and checked out for us were so friendly and nice. They made us very welcome.
The room was very spacious, and faced to the river. Amazing view. Although it was near the street, the room was quite during my stay. No noises heard at that time.
The bed was comforty and large. The bathroom was a bit small than what i thought. But it is okay. All facilities are included.
The room was provided with microwave/cutley... Also they provide me with complimentary a bottle of wine, biscuits, potato chips and cookies. So glad that we did not need starving until next day (as we came late and no restaurant was open on KI)
The breakfast was good, better food and coffee than other Cafe outside. The lady Yuki was very nice and friendly
We definitely will come back again and recommend to other friends of mine.
Anonymous User
Deluxe King Studio Waterview Room
Stayed in Feb 2023
Couples
7 review
4.7/5
Amazing
Posted on May 7, 2023
Everything good
Guest User
Superior King Room with Bay View
Stayed in Mar 2024
Travel with friends
29 review
4.7/5
Amazing
Posted on Mar 12, 2024
Mercure is a hotel group I often book with, and the service quality is the same no matter where Mercure is. Mercure on Kangaroo Island, the warm smile and expression of the lady at the front desk make you comfortable and considerate as soon as you enter. Because the weather on the island changes greatly, it is cool in the morning and evening, hot at noon, and the temperature drops sharply at night, so the bathroom is equipped with a heater, and the air conditioner in the room is turned on, so it does not feel gloomy at all. The front of the hotel faces east, and you can see the sunrise in the morning. It is indeed a good location at the right time.
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LoveLiveLaugh
Superior Queen Room with Pool View
Stayed in Dec 2023
Couples
27 review
4.7/5
Amazing
Posted on Mar 17, 2024
Room facilities are average. Don't expect too much on the island.
The hotel environment is very good and the restaurant food is great!
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Jennifer-Yan
Superior Queen Room with Pool View
Stayed in Oct 2024
Travel with friends
16 review
5.0/5
Outstanding
Posted on Nov 2, 2024
The environment is quiet and the facilities are complete.
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Guest User
Superior Triple Room with Pool View
Stayed in Aug 2024
Family
5 review
4.2/5
Very Good
Posted on Oct 4, 2024
The feeling of living in the forest, lots of small animals, nice 😌
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Zaigangmenweilaifuling
Superior King Room with Bay View
Stayed in Aug 2023
Family
21 review
4.7/5
Amazing
Posted on Aug 27, 2023
Old hotel so the facilities are relatively outdated, but the restaurant tastes good. The service staff are friendly and friendly, especially the Asian lady who serves the breakfast (set menu), her service attitude and smile are refreshing.
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6/7
fanfan2008
Superior Queen Room with Pool View
Stayed in Feb 2024
Family
34 review
4.0/5
Very Good
Posted on Feb 26, 2024
The room is relatively spacious and the facilities are relatively simple. The breakfast tastes good, and it's a set meal, not a buffet.
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Shijiantingzaigelinnizhi
Superior King Room with Bay View
Stayed in Sep 2023
Couples
20 review
3.5/5
Posted on Nov 7, 2023
It's a good hotel on Kangaroo Island. The service staff are warm and hospitable, but the location is a bit remote and there aren't many restaurants or shopping places around.
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Chenxindong
Superior King Room with Bay View
Stayed in Nov 2023
Family
21 review
5.0/5
Outstanding
Posted on Jan 6, 2024
Except for the monotonous dinner selection🤣, there are still good choices
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Guest User
Superior Queen Room with Pool View
Stayed in Apr 2023
Family
3 review
4.5/5
Great
Posted on Apr 26, 2023
The room settings are quite considerate, with snacks, milk, and wireless chargers. The service is still very good. It is one of the better hotels on the island. Breakfast is also great!
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Guest User
Superior King Room with Bay View
Stayed in Jul 2023
Couples
6 review
5.0/5
Outstanding
Posted on Oct 5, 2023
The front desk staff was very nice. The room was a bit old but clean.