3-Star Hotels in Amherst

Customer service was not good starting with the person who did the check in. There were no extra towels available Easter weekend since apparently all the rooms were full. Stayed on a floor where there was a party going on and that set the tone for the whole evening, the smell of pot did not go away even though it was at the other end of the hallway. If you are looking for Marriott quality - keep driving.

We stayed at the Hyatt Place Buffalo/Amherst for one night while we attended a wedding across the street. The hotel was lovely and clean with a beautiful and welcoming firepit, plenty of convenient parking, a nice workstation area, and very large rooms with super comfortable beds! The staff was friendly, the halls and surrounding areas were nice and quiet, and we greatly enjoyed our stay.

The hotel is very good, value for money, you can also cook for yourself, very convenient for the Chinese

Cost-effective. .

Homewood Suites by Hilton Buffalo-Amherst is conveniently located on Millersport Highway near Interstates 290 and 90 (New York State Thruway). This five-floor hotel is just one mile from Buffalo Niagara International Airport and a few miles from University of Buffalo. Complimentary breakfast available with good quality fare but with limited selection. No on-site restaurant. Several dining establishments are near the hotel but not within walking distance. Boulevard Mall and Galleria Mall are located a few miles from the hotel. Staff are friendly, knowledgeable, and helpful. Main lobby and corridors had dry mud on the floors at the time of my stay. Hallway floors also had several discarded beverage creamer containers laying about. Guest suite kitchen featured crumbs and food debris on the cabinetry floors including one discarded green Jolly Rancher hard candy at the time of my stay. Several dishes and utensils were present in the dishwasher were dirty from prior use. With the exception of oven, full kitchen available in guest suites. Limited amenities available in the guest suite kitchen (no kitchen sponge, dishwashing soap). The guest suite window curtains featured several dark, brown stains. Guest room bedroom included a spider web located on the ceiling above the television and the bedroom pillows smelled of canine odor. A shriveled contact lens was present on the guest bathroom sink counter. The guest bathroom tub was quick to fill as the drain was notably slow. Overall, the guest room was comfortable but furnishings were worn and dated. Guest bathroom sink and vanity are located in bedroom suite, separate from shower stall and toilet. Fitness center located in the center of the complex is clean and has basic yet modern equipment. Indoor swimming pool available but did not use at the time of my stay. Courtyard ”Sport Court” has a half-court basketball area. Ample parking available. Traffic noise from busy Millersport Highway and exit ramps from Interstate 290 is prevalent on sides proximal to the respective roads. Overall okay experience however I would consider another hotel when visiting the Buffalo Amherst area in the future.

We booked a room at this hotel for one night stay with friends. It was the evening of a football game in the area, and there was also a large group or team visiting at the same time, so the hotel was very busy with lots of kids running up and down the halls and a large group having a party in the lobby all night. Upon arriving into our room, we noticed that the door was open which was concerning. When we closed the door behind us we found that it did not latch closed and could be pushed open. We called down to the hotel reception and were given instructions on how to fix the issue. Unfortunately, this did not help. We called down once again and they sent a staff member up to try to help, and the staff member was frustrated by this issue. We were running low on time so we decided to take our valuables with us while they fixed the door since we were not comfortable sleeping in a room with a door that does not lock closed. We also asked to switch rooms and were told that there were no comparable rooms however they were finally able to place us in an upgraded room but it was not the right size for the amount of beds that we needed. The staff did what they could to help, however they were not friendly about it and seemed annoyed that we were asking for a door that locked. We even asked to be placed in a sister location but were told there were none. Overall, it was too many issues for such a short stay and I would not choose to stay at that location again.

My husband and I spent two nights at this hotel, last week en route from a trip to Boston. We chose Reikart House having stayed there before the unfortunate Covid lock down 2020. We LOVED our weekend there and longed to return so on this occasion, we were thrilled to pay this hotel another visit. Our room was very comfortable, bright and clean. Our check in which was around 5:30pm Wednesday Sept 14th was very warm, friendly and helpful. I mention the date being that I didn't catch the name of the really nice young man who attended to us. The reason that I didn't give a 5 star rating is, the front desk staff thereafter were not helpful and vague especially when my husband was having issues with the Wi Fi which wasn't remedied , it appears, we were not the only guests struggling with this issue. Another reason for my rating is, house keeping. We returned to our room late afternoon to find that it was still not cleaned despite the sign placed much earlier in the day for the staff to clean our room. We had to wait sometime for room cleaning to be done. The young woman at the front desk whom I addressed this issue with was not that accommodating, I think that she was a little overwhelmed having to deal with my complaint and checking in other guest arrivals. The first time we stayed at this establishment, I gave a 5 star rating. This time we felt for the caliber of hotel, things were not up to par which is unfortunate as it is a really lovely place to stay at when visiting Buffalo.

Hotel breakfast is relatively simple, but the surrounding environment is very good, very close to the University of Buffalo, convenient for everyone to visit the school, close to commercial facilities, such as supermarkets and Macy's department store

This Hotel was amazing, the staff was friendly and accommodating to me and my daughters for the two days we stayed in town to visit their mom and brother at oishei children’s hospital, definitely a five Star place

Two nights. Pretty busy place. No real issues with the hotel, but previously used soap in the shower. However, that was the only room issue. Guests were all appropriate as encountered and no issues with late night noise. A good location for access to I290 and several restaurants and grocery stores. Biggest complaint is they said my choicehotels membership did not afford any discount. But was later told if I booked through the choice hotels website (I made it directly with desk staff) - I I would have likely had a discount.