Top rated hotels in Amsterdam

Innside Amsterdam
4.3/592 Reviews
Not the best, can't say I'm impressed.. Room was freezing cold and asked several times to send someone to fix the aircon as it blew out cold air, first time i was ignored, 30 mins later when i rang down again, receptionist told me all she could do was bring a extra blanket and i asked for different room they refused and said they had no one to fix the heating, totally unacceptable, they brought a small heater and told us to leave the aircon on blowing out cold air (which we turned off as it wasn't heating the room up ), since then we found out the temperature doesn't go over a certain temp and all rooms are the same they knew this too, so we were stuck with a small heater to keep the room warm which hardly kept it warm. They don't care that the room isn't warm enough for the guests or whether you will leave. Once they have your money it's tough. I wasn't keen on the breakfast it wasn't quality, although we paid for the 3 nights with breakfast we only went for breakfast once. Poor attitude from reception. I didn't pay for a room to have an heater that was sat on the table the whole time it was that small. Drinks at the cafe in reception are expensive. Definitely won't stay again. I don't recommend this hotel.

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