Best Hotels near Pacific Wharf, Anaheim

Our family enjoyed 3 nights at this hotel for a long weekend at Disney. We were in a family suite and our two teens really appreciated each having their own bed. There are lots of ”Pros” for this hotel: The location is terrific. All the staff were friendly and helpful. Breakfast was very well done and really appreciated having some gluten free options to accommodate an allergy in our family. Our room was clean and the beds were comfortable. Two cons: 1. Walls and ceilings are paper thin - we had noisy neighbors next to and above us and it was like they were in our room with us. We could make out every word of conversations in the hall outside our room. Even the street noise was really loud. Not sure what the hotel could possibly do about any of that, but it is an issue when you're trying to sleep. 2. Breakfast ends at 9:30 which is on the early side for those not going to a park early and hoping to get some extra rest.

We’ve stayed at this hotel for the last seven years, each time we go to Disneyland. It’s definitely cheaper than staying on the park’s property, and the walk is no more than 10 minutes. However, despite our family being loyal customers, we have stayed there for the last time, and won’t be returning. As I mentioned, yes, it’s cheaper to stay here than on Disneyland property, but don’t be fooled. It is by no means CHEAP, just CHEAPER. You are still paying quite a hefty price for what has, sadly, become a mediocre at best hotel. In all the years we’ve stayed here, the hotel, to my knowledge, has never been updated— and it shows. Unfortunately, the hotel is now on the shabby side. The rooms are small, as is the bathroom. Annoyingly, they no longer offer maid service each day, and have downgraded to once every third day. While I understand pandemic policies, we had JUST come from staying at the beautiful nearby Westin Anaheim, which does offer daily maid service. Next, a word on their air conditioning units. The last 2 times we’ve stayed, the units have been unbearably loud — so much so that at the height of summer, we opted to keep it off in order for us to be able to sleep. I asked to trade rooms, thinking we’d just gotten unlucky, but it seems each room has the identical problem. That goes back to the updates I feel the hotel needs to make. Lastly, unlike some of the other hotels nearby, there is no free continental breakfast. Look, Disneyland is expensive. A free breakfast would go a long way with guests. No need for it to be fancy— something small would suffice. As I mentioned, we also stayed at the Westin Anaheim this trip. It’s slightly more expensive, but it feels much more luxurious — and it’s nearly as quick to walk to the parks. That’ll be our choice from now on.

During the course of our stay medications were stolen from our room. When discovered the matter was immediately brought to the attention of front desk staff, who did not really seem surprised or to care one bit. I later made contact with the guest service manager, who also did not really seem to care one bit about what happened and told me to call the police, which I had already done. The guest service manager later provided me with information that the only staff member who had been in our room during our stay was the houseman. The houseman had evidently been questioned by management and denied taking anything from the room, which is not surprising. The guest service manger told me there was no evidence to prove the houseman had taken anything nor was there evidence that we ever had the medication in the room. I took this as an insinuation that we were lying about the theft, which I found to be very offensive. When I called the house manager on her statement she began back peddling her statement and again told me to call the police. I don't think it really takes a rocket scientist to figure out where the medication went, since the only other people in our room were my wife, myself, and our two young children, and the houseman. My wife experienced a great deal of emotional angst and physical pain by being without her medication. She spent the good part of a day, that we were supposed to be enjoying at Disneyland, on the phone with her out of state doctor, insurance, and the local pharmacy to get the medication replaced. All in all the replacement medication cost us $107.00 out of pocket as well as the loss of a day at Disneyland, about $400.00. When the guest services manger was presented with this all she could say was there was nothing she could do and to call the police. She eventually provided me with a form to fill out that she was supposedly going to turn in to insurance, as of 10/19/22 we have heard nothing further from guest services mangager. When I asked to speak with guest services manager's supervisor she told me she did not have one and that she was the top person. I asked her if she owned the hotel and she told me she did. It seems as the owner of the hotel she could have done a lot to make the situation better. She could have offered to pay for the medications. She could have comped a nights stay. Saying there was nothing she could do and basically calling me and my wife liar was inexcusable and she is a sorry excuse for a ”Guest Services Manager.” I requested blankets the first night of our stay. None were brought to the room, ever. On day three I made a request for towels, toilet paper, and extra blankets. After none were brought to the room after an hour and 45 minutes I contacted the front desk again advising I needed the items immediately as I needed to poop and take a shower. Towels, toilet paper, and blankets were finally brought up to the room within 15 minutes. When I brought this up to guest serv

Maritza Rocks!!! Anthony is Awesome!!! Adell is Cool!!! I needed to have my 3 rooms on the same floor and if possible to have 2 of them connect to each other. I understand how difficult it can be to have connecting rooms so I was hopeful. When I called, Maritza answered the phone and was SUPER friendly and willing to assist. I explained to her that I would be arriving by 2 PM and was hoping for the above as well as at least 1 room to have early check-in. Maritza not only took care of me, she amazed me!! She was able to secure 3 rooms on the same floor all close to each other and 2 of them were also connecting as requested. After that, she informed me that she could have all 3 rooms available for my early arrival as well. When I arrived Maritza was assisting another guest and Anthony checked me in. Anthony was also friendly and fun to engage with while completing the check-in process. Anthony is new to hotels and has been at this one for just about a year. You can really tell that his passion is hospitality. Adell was the 3rd team member that I had the pleasure of meeting while checking in. She has worked at another hotel before but is newer to this location and Sonesta. She too loves hospitality but enjoys wowing the guests after they come back from a long day at Disneyland. Update: my room lock stopped working and I had to call the desk for maintenance. It took 5 minutes and 11 seconds from me hanging up with the desk to maintenance fixing the lock. It took Maintance 2 minutes and 28 seconds to get the call from the desk and to come up to my room. Once he came up and saw what was needed it took him another 1 minute and 27 seconds to go back and retrieve tools and batteries to fix the lock. Once he had his tools He was able to fix the lock in 77 seconds. I am not sure if many will understand how great this is. I realize that responses aren’t typically this fast. However, a shoutout has to be made because they did this all in less than 6 minutes. That’s crazy!!!! Lastly, I have to shout out housekeeping for clean rooms. I always break down the room to inspect for bugs, dirt, or any other unwanted items. Not only were my 3 rooms super clean, they were dust free too! Great job to the Sonesta Anaheim for such a wonderful staff and leadership!!!

This place was perfect to me! I went to Disneyland and the location was near from disneyland so just took the Grove bus (Disneyland Main Transportation Center 03/you need a ticket) and rode 1 stop. The counter officers were kind and also people in the same room were. Thank you for everything!

Excellent customer service! Check in was super easy and when I asked where the nearest drug store was because I forgot my toothbrush the really nice lady (shame on me for forgetting her name) went to the back and brought me a new toothbrush and toothpaste without me asking for her help. Sometimes the littlest things can make the biggest difference! And the valet fellas were really nice and helpful. The room was clean and fresh. I actually ended up staying here because of a bad experience I had at one the convention hotels down the street. I left that hotel and found the Hyatt Regency Orange online and I checked in around 9pm. Boy was that a blessing in disguise! I saved around $500!! And the Hyatt was just as nice as the other hotel if not NICER! Thanks Hyatt!

Location is convenient just off the 91 freeway and Harbor Blvd. The place is always clean and well-kept, with plenty of free parking available (with pass displayed on dashboard). Our flight was moved up by the airline, so we arrived a couple of hours before the posted 3:00 check-in time. The guy at the desk went to go check if the room was ready and since it was, checked us in quickly, and all the while seemed genuine happy to do so. Everyone of the staff we've encountered in our 3 days here have been not just polite, but downright friendly. They have all been masked as well. The room is clean, the bed and sofa are both comfortable, there is lots of counter space in the bathroom, and they have signs posted in all the public spaces regarding their cleaning practices as well as other small touches that help you realize that guest safety is a priority here. A Keurig coffee maker in the room puts out a good up of coffee, but the real thing is available 24/7 in the lobby. Breakfast includes hot eggs, omelets, sausage, bacon, fresh made pancakes, and all manner of fruits, muffins, and cereals. Very nicely done. The room rate is very reasonable at a total cost of $400 for the 3 nights- all taxes and such included in that price. All manner of food places, as well as anything you'd need in the way of shopping, is conveniently nearby. We come here annually to visit family, and we wouldn't think of staying anywhere else.

Every time I travel to this hotel, the environment is good, the price is also affordable, the next time I take the children to play here, the children should like it. Parking is $10 per day.

I used it on my trip to Anaheim. It's a little far from Disneyland, but it's within walking distance. A famous hotel for Japan is also nearby, so many people would join us when we returned at night. It is a two-story building with an apar**ent-like a**osphere. When you open the door, there is no corridor and you are immediately in the room. The room is spacious. It's not new, but it's clean. It's about a 20 minute ride on the Orange County Bus to Angel Stadium. If you install the app, you can easily buy a 1-day pass. There is also a convenience store at the gas station, so you don't have to worry about breakfast. It wasn't facing the road, so it was quiet and very comfortable.

This Marriott is very comfortable / all I have come to expect, but this morning my mention is about a wonderful breakfast with truly excellent service by our girl Lesly. Lesly was very attentive with a smile without being too much - and my wife and I were so happy with Lesly, coupled with our very good breakfast, I was inspired to write this review. The buffet features fresh fruit, fresh omelette on offer (included in the buffet), scrambled eggs with both bacon n sausage (and more), all of the highest taste n quality. Especially if you’re on business, it’s all the breakfast you could want to start the day, and it’s very reasonably priced.