Residence Inn Hotels in Anaheim

Good stay comfortable rooms. Good location. Staff was very helpful, specially Sonali , Nancy and the front desk Jaisingh Saini. The breakfast was sumptuous . Would recommend for a seamless stay. And tourist experience.

Our stay at Hilton Anaheim was great. Our room was clean and quiet. The cleaning services were daily. The amenities were wonderful. The pool and lounging area was perfect. There's a few restaurants located down in the lobby and a Starbucks! Would definitely recommend hilton anaheim to friends and family. Check out was a breeze. They had a text option for quick and easy check out. Can't wait til next time.

Booked this hotel purely on price and location and was pleasantly surprised on arrival as the photos on travel websites do not do it justice. It is well appointed, looks and feels great, rooms are spacious and functional for families but the cherry on top was its Agio restaurant. The food was amazing at breakfast and dinner and the service from the waiters was second to none. I will be back and recommend the hotel to travellers with young kids.

Hotel was very nice and staff was very helpful and friendly. The ART bus stops directly in front of the hotel making access to the parks very easy. You can also choose to walk which we did the first night but the ART bus is worth the $6 per day (or $16 for 3 day pass). Also had breakfast one morning at the restaurant which is a much better option than eating at the parks.

Just a few minutes walk from Disneyland entrance. Very family friendly hotel. The Pizza was great as well. The water park was ok. The water didn’t seem the cleanest. They probably used ALOT of chlorine because my kids eyes burned badly. We had to buy them goggles in order for them to be able to enjoy the water. Other than that, the hotel was really great. I would recommend for sure.

We are DVC and bagged a room at the VGC in early August. First thing- the building and lobby and overall vibe are beautiful. The bell person who greeted us was outstanding, Sorry didn’t get his name but he’s 50s, slim guy, and extremely talkative and helpful, the true ‘Disney Difference’ type employee. Check in was a very slow and lengthy experience although the lady was very nice. Queues at 3pm. This could be speeded up. Room wasn’t obtained until just after 4. We had a disappointing outlook room, ground floor, corner, facing directly at back entrance to Californian Adventure. Security guards stood around and no real barrier for privacy so never sat on patio. However, we realised the room had some advantages in that you could be in the park in about 40 steps. Room was nice enough. Would I pay over $1000 a night for it cash? Not worth it but booked on points. They are getting so they need a refurb although still in decent shape. It was all very dark though, perhaps not helped by room position in bottom corner of hotel. Craftsman’s bar was a bit disappointing for food. It was OK quality but very, very slow at coming out. Mine was comped. The bar itself with live music is lovely though and cocktails good. Pool is beautiful but at the same time disappointing. It’s disappointing because there are not enough sun loungers. This is partly due to Disney greed, who have turned over about a third of the already too small pool area to paying cabanas. This is partly due to lack of management. They are meant to have wristbands on people, but half did not have them and half the time there were no staff on the gate to put them on. I personally witnessed at 8am a family coming in the front of the hotel who didn’t seem to be staying there (very easy to get in despite needing a key card as the gate is constantly opened onto the sidewalk) who I saw walk into the pool area, they had no card and waited for gate to open and went in. Disney can see from the reviews on Tripadvisor this pool seating issue is a major problem. They need to do something about it. If that includes removing the cabana area and taking a hit on upcharges, they need to do it. They need to get really strict on pool management and wrist bands. When you are paying this much for a hotel, not being able to get sun beds is totally unacceptable. Shame as pool itself is lovely and live music even in the day. The characters also seemed to plead daily at around 4 pm for a pool party. Gym great. The DVC team here here we’re very nice people. Obviously location is fantastic.

No seriously, talk to the manager if you have any issues at all with this hotel as soon as possible. My family and I did not have a good experience at this hotel due to some technical issues between the Anaheim Portofino and the 3rd party booking system. I even wrote a pretty scathing review that I have since deleted based on our experience. We didn't get the opportunity to stay here and therefore cannot comment on the accommodations. My 5 star review is solely based the incredible customer service I received from Mark, the General Manager of this hotel. After some back and forth via email, he convinced me to hop on the phone with him and I'm so glad I did (and wished I had done it sooner). I felt he was genuinely apologetic for what happened, would have helped us at the time if he had been there and went above and beyond to make it right. I got the impression that he genuinely cares and I'd even plan on staying here in the future after this interaction. It's my understanding that hotel changed ownership in April of 2022, so hopefully the reviews will continue to improve with Mark at the helm. I would recommend booking directly through the hotel and avoiding any 3rd party booking, specifically Priceline in my case. Priceline was extremely unhelpful and helped to make this situation worse than it should have been. If I had had the opportunity to discuss the situation with the GM sooner, I can imagine that our experience would have been drastically different. We are looking forward to a future stay.

Even if the hotel didn't fully understand the language, it was nice because it responded with a smile. There was place to eat in the same building and was convenient. This time, the room I stayed on was on the second floor, but it was hard to carry because there was no elevator and the luggage was heavy. There was no heating in the room and it was very cold. Location is very good as it is quite close to Disney.