To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.1
Amenities3.7
Service3.8
Cleanliness3.8
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All reviews(88)
Positive reviews(67)
Reviews with photos/video(15)
Awesome stay(13)
Great service(11)
Located downtown(6)
Negative reviews(21)
Guest User
Triple Room Non Smoking
Stayed in Jul 2024
Couples
23 review
4.7/5
Amazing
Posted on Jul 12, 2024
Pros:
-they gave us early check-in
-the outlook of the hotel is good
-the lobby got plenty of sofa and TV
-the staffs are helpful and nice
-the A/C is very enough
Cons:
-the lock on the door is hard to open
-the toilet is dirty
Overall ok!
Y
Twin Room No Smoking
Stayed in Jun 2024
Other
11 review
4.2/5
Very Good
Posted on Jun 17, 2024
This hotel provides a cozy and down-to-earth experience, ideal for travelers looking for comfort within a reasonable budget. The staff were incredibly friendly and went out of their way to help me store my luggage when my flight was late at night. Overall, it was a pleasant stay for me. I'd give it 4 stars based on the quality of service it offers. While it's not a luxurious 5-star hotel, it definitely delivers on warmth and hospitality.
Guest User
Large Double Room Non Smoking
Stayed in Jun 2024
Solo travelers
1 review
2.7/5
Posted on Jun 20, 2024
I requested a double room with a double bed, which I did not get. The shower was dirty and dilapidated, and the bathroom light had no cover with wires sticking out. When I checked the drawers in the room before I left , the drawer had a mouldy bread roll and empty bottles of alcohol. The toilet paper was never refilled so I used my own personal tissues. The room was supposed to have a terrace, I did not have a terrace. Would I stay here again that is a definite no.
Guest User
Large Double Room Non Smoking
Stayed in Oct 2024
Couples
1 review
4.2/5
Very Good
Posted on Oct 19, 2024
Great location, good value for money. Spacious room with balcony and air conditioning. I'm highly recommend.
Guest User
Large Double Room Non Smoking
Stayed in Sep 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Oct 17, 2024
The hotel location is great in downtown near touristic sightseeing areas. Room was good with a balcony and staff was friendly and welcoming
Guest User
Triple Room Non Smoking
Stayed in Aug 2024
Other
1 review
2.0/5
Posted on Aug 20, 2024
We stayed one night, the room smelled awful, windows are not sound proof you barely can close them, and the air conditioning was not working properly, so we couldn’t sleep because of the heat and high temperature inside the room
Anonymous User
King Room Non Smoking
Stayed in Mar 2024
Solo travelers
6 review
5.0/5
Outstanding
Posted on May 3, 2024
If you are looking for a cheap and cheerful place to stay try this hotel. If anything is wrong with the room aka the staff, they are helpful.
Guest User
King Room Non Smoking
Stayed in Mar 2024
Couples
1 review
1.5/5
Posted on Apr 3, 2024
Staff doesn’t know English. None of the things are working properly in room. Ac was not working. Tv was not working. There were no room sleeper. Cleaner stole our things from room.
Guest User
Large Double Room Non Smoking
Stayed in Sep 2024
Couples
1 review
4.0/5
Very Good
Posted on Sep 8, 2024
no kettle in room and no phone service to reception
Guest User
King Room Non Smoking
Stayed in Feb 2024
Solo travelers
3 review
1.7/5
Posted on Apr 5, 2024
Hotel located at a crossroads, so it won't take long to find it. Initially, the manager Jum did not offer to choose a room and placed me on the fourth floor, where WiFi no worked at all. All day the staff said that the Internet would work and these were temporary glitches, but soon the receptionist went to the fourth floor and, as it turned out, she also could not connect to WiFi. I am very outraged by the behavior of the night receptionist, Ali, who, instead of helping, allowed himself to shout at the guests! In the end, they admitted that the Internet did not work on the entire fourth floor; as a result, I was forced to spend a day without the Internet. The next morning I was forced to move to a room on the other floor, where the Internet worked, since it still didn’t work on the fourth floor! There are no kettles or any tea accessories in the rooms; there is only a cooler on the ground floor, which creates additional difficulties for guests, as in order to get wateryou have to carry water from the ground floor yourself.In general, the photographs posted in the booking system are color corrected; in reality, the furniture in the rooms is old.
Guest User
King Room Non Smoking
Stayed in Feb 2024
Solo travelers
10 review
5.0/5
Outstanding
Posted on Apr 26, 2024
Very good hotel.The hotel staff behavior is so good and cooperative and helpful.The room cleaning service clean and timely.
Zalforago
Twin Room Non Smoking
Stayed in Nov 2023
Solo travelers
4 review
4.7/5
Amazing
Posted on Nov 29, 2023
Great location. Nice en-suite room on the 5 th floor with French window. Efficient lift.Very good value for money
Guest User
Twin Room Non Smoking
Stayed in Oct 2023
Business travelers
3 review
3.2/5
Posted on Nov 16, 2023
To get to the main street or the old town, you will need to walk a few blocks or use public transport. The rooms are spacious, many (but not all) have a personal balcony with a table and chairs (quite dusty), the furniture is quite worn (not like it looks in the photo). In some rooms there are refrigerators, but they are old and do not work well, in others there is only a cabinet where there used to be a refrigerator. The hair dryers are quite old. There is no kettle or any tea accessories in the room. Guests are forced to collect hot water themselves from the cooler on the ground floor into their own dishes. On the first evening there was a breakdown with the centralized lighting in the room (the light stopped turning on), in addition, there was no telephone in the room to contact the reception, after a personal visit to the reception, the employee finally got up, but the problem was not solved, I had to spend the evening in darkness. The next day I was forced to move to another room. I was outraged on the second evening of my stay, while I had booked two nights, by the administrator Lema who checked me in for two nights on the first day, pretended that she didn’t recognize me, demanded to show me the key and tell me my name. The staff needs to be attentive to the guests so as not to create such uncomfortable situations!
Guest User
King Room Non Smoking
Stayed in Feb 2023
Solo travelers
1 review
2.0/5
Posted on Feb 12, 2023
It’s one of the worst hotels I have ever stayed.. I tried to cancel from the first day, but it was not available.. all my stay was smelling coming from the toilet, old and dirty toilet, very weary floor and furniture.. am surprise how they advertised on trip.com.. there was no hot water to shower, very dirty kitchen when I went to get knive and forge, they were dirty, no kettle for hot water, do I went and bought one.. apart from the nice cleaning lady, I rate it 0.1..
6/7
Northmane
Twin Room Non Smoking
Stayed in Jan 2023
Business travelers
1 review
4.0/5
Very Good
Posted on Jan 24, 2023
good location and was fast check-in. friendly reception! actually about the room condition or street noises even when you going close the window. I see it’s normal compared with the cost of for the room. it’s was worthy.