Manji Hotel (Hengyang Nanyue Hengshan Scenic Area) Reviews
Manji Hotel (Hengyang Nanyue Hengshan Scenic Area)
No.6 Lianhua Road, Nanyue District, Hengyang, Hunan, ChinaView Hotel Details
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Manji Hotel (Hengyang Nanyue Hengshan Scenic Area) Guest Reviews
4.8/5
Excellent
1442 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.8
Service4.9
Cleanliness4.8
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All reviews(1442)
Positive reviews(1427)
Reviews with photos/video(350)
Offers pick-up/drop-offs(349)
Friendly front desk staff(240)
Classy environment(211)
Delicious breakfast(181)
Close to scenic area(125)
Many amenities(122)
Convenient parking(114)
Delicious buffet(32)
Negative reviews(9)
Guest User
Elegant Double Room
Stayed in Jul 2024
Solo travelers
7 review
4.5/5
Great
Posted on Aug 2, 2024
Nice hotel, the staff can't speak english but are friendly and helpfull.
Response from Property: I didn't receive your full five point review, but Manman will continue to provide excellent quality and service
Guest User
Elegant Twin Room
Stayed in Mar 2024
Other
2 review
1.0/5
Posted on Mar 24, 2024
I forgot to bring my razor and facial cleanser, but the housekeeping lady replied to me without seeing it. That’s great! I'm not sure what I'm asking you for? If you lose it, just lose it. It’s nothing and it’s not worth much. Don't be too casual
Original TextTranslated by Google
Response from Property: First of all, thank you for choosing us among many hotels. At the same time, we are not able to bring you the best stay experience. We deeply apologize to you. We attach great importance to your feedback and will conduct self-reflection. Due to our negligence in management, We have also conducted internal reviews and improvements and look forward to your coming home again. We will definitely provide you with a satisfactory stay experience.
Anonymous User
Guestroom (Double bed)
Stayed in Oct 2023
Family
1 review
2.0/5
Posted on Oct 2, 2023
Very bad experience. The TV is facing the bed and cannot be turned off; there is no screen, the window is difficult to control, and mosquitoes wake me up in the middle of the night. The door is not soundproof, and people start moving around the door after six o'clock.
Original TextTranslated by Google
Response from Property: Thank you very much for your experience. I didn’t receive a 5-point review from you. Manman will continue to work hard to improve service and quality. We will bring you a home-like feeling. I hope you come home often to visit, okay!
Wanghuanxiang
Elegant Twin Room
Stayed in Oct 2023
Family
4 review
2.5/5
Posted on Oct 23, 2023
The room occupancy is complex and the public security environment is poor.
Original TextTranslated by Google
Response from Property: First of all, thank you for choosing us among many hotels. We also apologize for not giving you the best stay experience. The problems you reported about the complicated room occupancy and poor public security environment are because our public security organs regularly inspect the hotel to maintain the stability of our local public security; we must cooperate with their inspections, and if we do not cooperate, the hotel will be punished. I hope you can understand. We attach great importance to your feedback and have immediately conducted internal reviews and improvements. We look forward to your coming home again and we will definitely provide you with a satisfactory stay experience~
Anonymous User
Elegant Twin Room
Stayed in Jan 2023
Other
3 review
2.7/5
Posted on Jan 25, 2023
The facilities are old, the rooms are small, the floors are hard, and many things are missing or broken! Not worth more than 500 yuan a night. The service attitude is not bad.
Original TextTranslated by Google
Response from Property: Thank you very much for your stay experience. Manman is reflecting on what we did not do well. We will continue to work hard to get your recognition and praise! In the days to come, Manman hopes to always be by your side and be your warmest post. Thank you for your support! I wish you a pleasant journey!
Ziyouzizai612
Guestroom (2 beds)
Stayed in Aug 2022
Family
1 review
1.0/5
Posted on Aug 12, 2022
The hotel sucks! Hiding in a small alley, the windows are not ventilated, the air conditioning is particularly ineffective, and there are spider webs in the room. The door is not soundproof at all and the noise can be heard while sleeping. Can't even sleep.
Original TextTranslated by Google
Response from Property: Thank you very much for your stay experience. Manman is reflecting on what we did not do well. We will continue to work hard to get your recognition and praise! Shocked at first sight, warm again. In the days to come, Manman hopes to be by your side and be your warmest station. Thank you for your support! I wish you a pleasant journey
Anonymous User
Elegant Double Room
Stayed in Jan 2023
Travel with friends
3 review
2.5/5
Posted on Jan 19, 2023
Bad review...too noisy in the morning
Original TextTranslated by Google
Response from Property: Thank you very much for your stay experience. Manman is reflecting on what we did not do well. We will continue to work hard to get your recognition and praise! In the days to come, Manman hopes to always be by your side and be your warmest post. Thank you for your support! I wish you a pleasant journey!
Guest User
Elegant Double Room
Stayed in Dec 2021
Travel with friends
1 review
1.0/5
Posted on Jan 3, 2022
The hot water is not hot. The air conditioning was not warm. There is basically no sound insulation. Breakfast is not in the store. It takes two minutes to walk. It is snowing outside. To have breakfast, you have to walk in the rain and snow.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for taking the time from your busy schedule to review the hotel! We sincerely apologize for your experience at the hotel! We have conducted self-examination and reflection on your opinions one by one. The temperature of the hot water is 57 degrees, and the air conditioner has also been fully inspected. Breakfast was eaten at a restaurant in the same parking lot owned by the group about 80 meters away from the hotel lobby. Due to the following The inconvenience caused to you by the rainy weather is due to our poor consideration and we apologize again! sorry! I hope you will book this hotel again and give us a chance to apologize to you in person. We look forward to seeing you again!
Response from Property: 【衡山西高鐵站免費接送服務提前1-2小時約即可】,我們是一家主打服務的酒店,非常開心得到您的認可,您對酒店工作人員的讚賞給予我們很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力位每一位客人提供賓至如歸的入住感受,我們酒店的所有工作人員都是秉承服務至上的工作準則,爭取讓每一位客人流連忘返,能夠讓您家人旅途添加愉快是我們的追求,南嶽縵吉酒店時刻歡迎您!
Response from Property: 【衡山西高鐵站免費接送服務提前1-2小時約即可】,我們是一家主打服務的酒店,非常開心得到您的認可,您對酒店工作人員的讚賞給予我們很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力位每一位客人提供賓至如歸的入住感受,我們酒店的所有工作人員都是秉承服務至上的工作準則,爭取讓每一位客人流連忘返,能夠讓您旅途添加愉快是我們的追求,南嶽縵吉酒店時刻歡迎您!