Mechar Hotel (Suzhou Railway Station North Square Branch)

Mechar Hotel (Suzhou Railway Station North Square Branch) Reviews

Mechar Hotel (Suzhou Railway Station North Square Branch)

4th Floor, Building D, Suzhou Yiwu International Trade City, 1398 Suzhan Road, Gusu District, Suzhou, Jiangsu, ChinaView Hotel Details
Mechar Hotel (Suzhou Railway Station North Square Branch)
Mechar Hotel (Suzhou Railway Station North Square Branch)Mechar Hotel (Suzhou Railway Station North Square Branch)Mechar Hotel (Suzhou Railway Station North Square Branch)
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Mechar Hotel (Suzhou Railway Station North Square Branch) Guest Reviews

4.6/5
Very Good
1671 review
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(1671)
Positive reviews(1607)
Reviews with photos/video(259)
Easy to get around(306)
Convenient location(302)
Friendly front desk staff(194)
Close to train station(193)
Awesome amenities(138)
Delicious breakfast(105)
Many amenities(94)
Luggage delivery service(18)
Negative reviews(64)
Rravl
Guestroom (Double bed)
Stayed in Sep 2024
Business travelers
39 review
4.7/5
Amazing
Posted on Sep 24, 2024
The room is very big, even with a balcony. The breakfast is simple and nice, and super cheap. The location is very good. 3 minutes walking to the train station
Response from Property: Thank you for your support and trust. Sometimes a word of praise can bring us a different kind of happiness and satisfaction. Thank you for your consistent support and affirmation. We are very touched. I wish you a smooth work and a happy life!
Silvia
Superior Queen Room
Stayed in Aug 2024
Couples
4 review
1.0/5
Posted on Sep 2, 2024
The hotel is impossible to find because on Trip.com it’s listed as "Licheng Hotel" (and the address leads to the fourth floor of the building), while the hotel facade currently displays "Meicheng Hotel" and "Starway Hotel." But that's not all: they assign us a room, but as soon as we open the door, we realize it’s not the one we booked—a Superior Queen Room with a window. The room was much smaller and, most importantly, had no window, but they told us that for the price we paid, this is the room we get. We showed them our booking on Trip.com. They offered us a slightly larger room, but still without a window, at the same price. The manager informed us that we would only get a room with a window if we paid an additional fee, even though we had already paid extra at the time of booking specifically to get a room with a window. And with great arrogance, they told us: either take it or leave. None of the staff ever apologized for the inconvenience; they always insisted they were right. The room was also very humid, poorly cleaned, "facing" a fake internal courtyard that looked out onto other rooms, with artificial light on day and night, not soundproofed at all (we could hear people talking the whole time), the air conditioning temperature couldn’t be adjusted properly, and the shower door wouldn’t close. To top it all off: we found a cigarette butt on the floor upon arriving in the new room, which they immediately had cleaned, and a still-lit cigarette left in a vase in the corridor next to the elevator (indoors, with carpeted floors).
Response from Property: Our store deeply apologizes for the unpleasant experience you had.Because the name of the external network has not been changed yet, it is difficult for you to find the location.There may be errors in the description of rooms on foreign websites, which could lead to misunderstandings. We Apologize for Any Inconvenience Caused.But the square size of the room is marked.The attitude of the staff was not good, and we have already criticized it. It is indeed our fault. We hope you can forgive us.We will follow up on and maintain the room facilities if there are any issues. We will make every effort to rectify the valuable feedback you have provided. We apologize for any inconvenience this may have caused during your trip, and we deeply apologize.
anonymous 1010
Superior Queen Room
Stayed in Aug 2024
Couples
8 review
5.0/5
Outstanding
Posted on Aug 31, 2024
Nice stay for transit, the front desk is helpful and friendly, quite crowded place.
Response from Property: thank you for your comment. i wish you a happy life.welcome to suzhou again
Guest User
Guestroom (2beds)
Stayed in Jun 2024
Family
6 review
5.0/5
Outstanding
Posted on Jun 14, 2024
The reception staff for all 3 nights of my stay were very helpful in guiding me about where to eat, where to rxplore and how to get to the places of interest. Kudos to them our stay in Suzhou was a very wonderful experience! The room was also clean and tidy. The housekeeping staff made it a point to tidy the room everyday. Thanks much for the great stay here!
Response from Property: Thank you for your support and trust. Sometimes a word of praise can bring us a different kind of happiness and satisfaction. Thank you for your continued support and affirmation of us. We are very touched and wish you smooth work and a happy life!
Maxwell the Traveler
Guestroom (Double bed)
Stayed in Jul 2024
Solo travelers
68 review
5.0/5
Outstanding
Posted on Jul 10, 2024
Good and clean hotel, professional and friendly staff, great location, across the street from Subway and railways train station.
Guest User
Maximroom (Double bed)
Stayed in Jun 2024
Family
2 review
3.7/5
Posted on Jun 30, 2024
The staffs are friendly . The hotel is near the station north square branch but difficult to find it because the name of the hotel is not the same as my booking . Hotel name has been changed to Mecha hotel . Surrounding the hotel is dirty . The hotel is old ,stuffy and humid. Not to stay again.
Opa Gregory
Superior Queen Room
Stayed in Jun 2024
Solo travelers
15 review
5.0/5
Outstanding
Posted on Jul 8, 2024
5 minutes from 苏州 train station by walking. Cleaning is good. Morning breakfast is offered. Price is good. English is ok. Many shops are just beside of Hotel. But name of Hotel makes me in confusion. 3 names for 1 same Hotel. Li cheng, 美程,etc.
Response from Property: It's pleasure to receive your satisfying comment . We are willing to serve and treat the great guests like you. And the reason of we having two name is the limit of the booking web.Sorry to cause the confusion to you.We are looking forward to your next arrival.
Anonymous User
Guestroom (Double bed)
Stayed in Sep 2024
Business travelers
1 review
4.7/5
Amazing
Posted on Sep 5, 2024
Excellent hotel.very cheaper 👏
Response from Property: thank you for your comment. welcome to stay next time
Guest User
Guestroom (2beds)
Stayed in Jan 2022
Travel with friends
1 review
5.0/5
Outstanding
Posted on Feb 8, 2022
地点方便,房间干净,有格调。 Location is strategic, room is clean , with 5 stars furnishing. Receptionist is extremely friendly and helpful.
Guest User
Guestroom (2beds)
Stayed in Jul 2022
Travel with friends
3 review
1.0/5
Posted on Aug 7, 2022
I would not recommend this hotel for foreigners... First off, we got there, (4 people )busy checking in , right? ...didn't the staff at the front desk pay attention to a group of 15 to 20 Chinese people that came after us? yes! And that's not the end. After waiting for good munites there, they refused my friend a stay because her passport was by the immigration office. We called the head of the school to talk to that man at the hotel, he straight up said NO... mind you we had already paid for the hotel online, and its already evening. What an inconvenience! We had to look for another hotel closeby for our friend..and ohw Yes she got one. When the three of us came back to the hotel , the security locked the other entrance to the elevator. he would follow us and sneaking on us to check if the forth friend is not there, how dumb.! We felt like criminals in Prison i swear..FOREIGNERS PLEASE STAY AWAY if you dont wanna feel like you are a criminal or a disease.
Response from Property: Dear, I'm sorry that I couldn't give you a satisfactory check-in experience. If you have any questions during the check-in process, you can dial "0" from the room phone to the front desk. At the same time, Xiaoxing here sincerely apologizes to you and hopes that you will Give us a chance to improve and wish you a happy life and good luck!
Lwazee
Guestroom (2beds)
Stayed in Jul 2022
Travel with friends
11 review
1.5/5
Posted on Jul 24, 2022
I didn’t like the service at this hotel at all… it gave ****** vibes and my friends and I are not happy about it.
Stina
Guestroom (Double bed)
Stayed in Dec 2021
Travel with friends
5 review
5.0/5
Outstanding
Posted on Jan 5, 2022
It’s very convenient because it’s located right next to the railway. The room was clean and the service was good.
Amile Mkhabela
Guestroom (Double bed)
Stayed in Mar 2022
Solo travelers
3 review
1.0/5
Posted on Mar 16, 2022
Unfriendly staff, not so clean unattractive location very disappointed
Greatly Genio
Guestroom (Double bed)
Stayed in Nov 2021
Other
2 review
5.0/5
Outstanding
Posted on Dec 5, 2021
The hotel is nice and clean. The location is very convenient because it's close to the train station. I'm definitely going back again whenever I'm going to Suzhou.
Response from Property: Thank you for your stay, and thank you very much for sharing your stay feeling with us in your busy schedule. We strive to provide perfection in "service, hygiene, quality" and other aspects. We look forward to your coming again. I wish you a happy life, thank you!
HUGO2012
Maximroom (Double bed)
Stayed in May 2023
Business travelers
14 review
5.0/5
Outstanding
Posted on Jul 12, 2023
good👍🏻good