Hotel de Berny Reviews

Response from Property: Dear Guest, Thank you for taking the time to provide us with your review. We are delighted that you found our rooms to be spacious and well-maintained, emphasizing our commitment to cleanliness and comfort for our guests. However, we apologize for your stay not meeting all your expectations. We understand that a well-functioning air conditioning system is essential, especially during warmer days, and we regret any inconvenience you encountered. Our front desk is available 24/7 to address any concerns, and we are always ready to provide assistance or alternative solutions when possible. Regarding the availability of food service, we offer room service 24/7, Nonetheless, we take pride in the overall positive comments about our hotel's cleanliness and the size of our rooms. We continuously strive to provide our guests with a comfortable and enjoyable stay. We hope to have the pleasure of welcoming you again, where we can demonstrate the improvements based on your valuable feedback. We look forward to welcoming you very soon. Best regards, Anna Omont

Response from Property: Dear Guest, Thank you for taking the time to review your stay. We are delighted that you found our staff to be friendly and helpful and that the welcome platter added a touch of warmth to your stay. It is also rewarding to know that our parking facilities contributed to your peace of mind while staying with us. However, we apologize for certain aspects of your stay falling short of your expectations. While we are glad that our rooms provide a welcoming atmosphere, we understand that the layout and furnishings may not have been to your preference. We take note of your observations and will consider them in our ongoing efforts to provide comfortable and appealing accommodations for all our guests. Finally, we are pleased that you enjoyed the convenience of our location and the quality of our breakfast offerings. Our proximity to the metro and the spread of breakfast options are aspects we are proud of, and we're glad they enhanced your visit. We are hoping to welcome you back in the future. All the best. Anna Omont

Response from Property: Dear Sir, We appreciate that you took the time to share your experience with us. We're delighted to hear that our staff's warmth and the comfortable environment contributed to a super long weekend for you. It’s our pleasure to provide excellent service and create a welcoming atmosphere for all our guests. While you mentioned the Paris rain, we hope that our location still made it convenient for you to explore the city. Should your travels bring you back, we would be more than happy to suggest some indoor activities or hidden gems to visit, rain or shine. We hope to have the opportunity to welcome you and your wife back in the future for an even better experience. Kind regards, Anna Omont

Response from Property: Dear Madam, Thank you for reviewing your recent experience. We're thrilled to hear you appreciated the cleanliness and comfort of our rooms, as well as the friendliness of our staff. It's wonderful that our room service added to your stay's enjoyment. We're also glad you enjoyed our comprehensive breakfast offerings, complete with fresh orange juice. It's pleasing to know our proximity to public transport facilitated your commute into Paris. We look forward to welcoming you back on a future occasion. Best regards, Anna Omont

Response from Property: Dear Mr Tt, We appreciate the time you have taken to provide us with your opinion of your stay. We're delighted to hear that our staff's warm welcome and the cleanliness of our hotel met your expectations. It's wonderful that our location proved convenient for both your work and access to local dining options. We take pride in maintaining our facilities and appreciate your feedback regarding the appearance of our hotel. While some may find our hotel has a more lived-in charm compared to newer establishments, we continuously strive to provide a comfortable and pleasant stay for all our guests. It would be a pleasure to welcome you back. Kind regards, Anna Omont

Response from Property: Dear Sir, We thank you for taking the time to share your feedback about your recent stay. It's wonderful to hear that you appreciated the good size of your room and the effective air conditioning. We're also pleased you found our location convenient, just a short walk from the station and nearby Antony. We regret that you experienced a delay with your room's readiness and that the shower pressure did not meet your expectations. Although our furniture reflects a contemporary style, we understand that tastes can vary, and we continually strive to maintain a modern and comfortable environment for our guests. We appreciate your feedback as it helps us to focus on areas where we can enhance our guests' experiences. We hope to welcome you back. Best wishes, Anna Omont

Response from Property: Dear Guest, Thank you for such a positive review. We are delighted to hear that you found our staff to be nice and appreciated the convenient location near the metro. It's great to know that you enjoyed our breakfast and the cleanliness of our rooms. We are also glad that you found our hotel to be good value for money and appreciated the nearby supermarket. Thank you for mentioning the free parking available in the street behind the hotel. However, we would like to inform future guests that we also offer private underground parking at a rate of €10 per day and per vehicle, subject to availability on the day of check-in. It would be a pleasure to welcome you back in the future. Kind regards, Anna Omont

Response from Property: Dear Happytammie2023, Thank you for your positive feedback. It is motivating when we are told how much of an impact our members had on your experience. We look forward to seeing you again soon. All the best, Anna Omont