Beach Park Resort - Acqua

Beach Park Resort - Acqua Reviews

Beach Park Resort - Acqua

R. Antônio Alençar, S/n - Porto das Dunas, Aquiraz, Ceara, 61700-000, BrazilView Hotel Details
Beach Park Resort - Acqua
Beach Park Resort - AcquaBeach Park Resort - AcquaBeach Park Resort - Acqua
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Beach Park Resort - Acqua Guest Reviews

4.5/5
Great
64 review
Verified reviews
Location4.5
Amenities4.4
Service4.5
Cleanliness4.5
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All reviews(64)
Positive reviews(43)
Reviews with photos/video(15)
Negative reviews(2)
Guest User
Deluxe Suite
Stayed in Nov 2023
Family
1 review
3.5/5
Posted on Nov 22, 2023
The first night there was a lack of power and we slept very poorly because of the heat, and I also found the meals very simple and without many attractions, even the sports courts are outside the resort, that is, a smaller resort with fewer options than the condominium where I live. , for the price they charge the structure is not worth it.
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Lobatobruno
Superior Apartment
Stayed in Apr 2024
Family
3 review
4.5/5
Great
Posted on Apr 15, 2024
Great hotel
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nascimentomariana
Standard Room
Stayed in Jul 2022
Family
1 review
4.5/5
Great
Posted on Jul 18, 2022
Very familiar hotel and good in terms of service, cleaning and meals. Great for those who want to enjoy the Beach Park water park. But far from everything else, and to the airport the transfer has to be scheduled within 72 hours.
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Rufino de Almeida
Junior Suite
Stayed in Oct 2022
Family
1 review
4.7/5
Amazing
Posted on Nov 1, 2022
Very good, the hotel is worth it
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Chulelino
Stayed in Jul 2024
Family
1.0/5
Posted on Jul 22, 2024
Check in: 2nd in line. Over 45’ to complete check in. Pre-check in done the day before. You can imagine the wait time without pre-check in. If you arrive by car or van, count 10’ extra just to get in the hotel. Our taxi driver was mad! Attention, park tickets are not included anymore. You stay for 7 days. Only two options, 2 or 10 days tickets. Overall staff very kind but also consider having extra patience… it takes very long You need to pay a small fee for the tool towels… who would need them in a beach resort, right? As a conclusion, don’t expect too much, quite mid-class hotel instead. Be careful with the extras not for the value it self but for the unexpected surprises
Response from Property: Olá Chulelino, First of all thank you for evaluating part of our services and apologize for the negative impression you had with our services. We will seek the necessary improvements. Thank you very much! Hyago Gabriel Miranda Gerente de Serviços
Jorge M
Stayed in May 2024
Other
5.0/5
Outstanding
Posted on May 28, 2024
Very nice Resort, beautiful beach and facilities. Friendly staff. Very good food at breakfast/dinner
Response from Property: Olá Jorge, Thank you very much for the comment and affection! It was a great pleasure and honor to welcome you to the Acqua Beach Park Resort. We hope to be able to welcome you all again soon. Graciously, Hyago Gabriel Miranda Services Manager
Vera B
Stayed in Apr 2024
Other
5.0/5
Outstanding
Posted on Apr 19, 2024
The hotel is cozy and fun, with great meals, clean rooms and lots of relaxation and fun. the beaches are clean and quiet, and the hotel is really next to the beach park, making it possible to access the park by float, through the hotel's swimming pool.
Response from Property: Helo Vera, Thank you very much for the comment and affection! It was a great pleasure and honor to welcome you to the Acqua Beach Park Resort. We hope to be able to welcome you all again soon. Graciously, Hyago Gabriel Miranda Services Manager
Guest User
Stayed in Mar 2024
Other
5.0/5
Outstanding
Posted on Mar 9, 2024
EXCELENTE RESORT OS FUNCIONÁRIOS SÃO MARAVILHOSOS ATENCIOSOS JAJA LANDIA BB QUE PESSOAS MARAVILHOSAS TODOS SÃO PARABÉNS ACQUA RESORT PELOS FUNCIONÁRIOS EXCELENTES QUE VOCÊS TEM HOTEL QUARTOS CAFÉ DA MANHÃ ALMOÇO JANTAR TUDO MARAVILHOSO
Guest User
Stayed in Jul 2023
Other
5.0/5
Outstanding
Posted on Jul 16, 2023
This resort is amazing. Staff if very friendly, facilities are clean, accomodating to guests' needs, impeccable service. My father is a diabetic and needed sugar free items. My mom was on a liquid diet and they alloswed her to have coffee at the breakfast (all inclusive) with us.
Response from Property: Hello Leticia, Thank you very much for the comment and affection! It was a great pleasure and honor to welcome you to the Acqua Beach Park Resort. We hope to be able to welcome you all again soon. Graciously, Hyago Gabriel Miranda Services Manager
Guest User
Stayed in Mar 2023
Family
5.0/5
Outstanding
Posted on Mar 15, 2023
Aquiraz is a great location, near most beaches. The resort is great, service and staff are amazing. I highly recommend it. The food is great, breakfast buffet could have more diet food options. The towel service should not be at the front desk where people are checking in and the receptionists are busy. At times, we had to wait for a while just to get a pool towel.
Response from Property: Hello Leticia, Thank you very much for the comment and affection! It was a great pleasure and honor to welcome you to the Acqua Beach Park Resort. We hope to be able to welcome you all again soon. Graciously, Hyago Gabriel Miranda Services Manager
Guest User
Stayed in Feb 2023
Solo travelers
5.0/5
Outstanding
Posted on Feb 11, 2023
Experience the beach and resort features, activities around here is phenomenal. Food is highlight both morning breakfast and dinner (no need to go anywhere for food). Taxi available to go other part of the city. Friendly staff and whatapp customer service to help answer all your booking services (ask anything you will get an answer). I book thru them SPA went couple of time BUS come to resort location back and forth. Even it is untimed, they arrange taxi for you to get dropped. One additional I would say you want something provide your resort card they scan them to go your account and pay at the end when you leave resort (no need to swipe to pay). Eg: Dinner table you need coconut or some other extra's Or SPA massage any resort facility you might be entertain. Lovely place to stay and visit ! if you beach goer ! Dunes, slides, water park around you here.
Response from Property: Olá Viveka, Thank you very much for the comment and affection! It was a great pleasure and honor to welcome you to the Acqua Beach Park Resort. We hope to be able to welcome you all again soon. Graciously, Hyago Gabriel Miranda Services Manager
Guest User
Stayed in Dec 2021
Family
5.0/5
Outstanding
Posted on Dec 21, 2021
I come to this place every year and i have to come a conclusion where this resort is overall very nice and very well structured. The kids club monitors are very kind and they even dedicate their own lives to things like going to Beach Park and spending time with me. The monitors are personally, the best part about this resort. However, a flaw that I saw that could be fixed, is the wifi. Not only is the wifi not strong enough to reach building Aracati, it barely can even get to the kids club. Maybe putting a few routers in the different buildings would be good idea? However, regardless with or without this minor change, I personally think this is the best hotel I have been to in my life, and Acqua is better than Wellness, Oceani, and Suites combined. I want to thank everyone for the experience I've had here, and I will for sure come again.
Response from Property: Dear PaydayGabe, Thank you for sharing your kind review. I am so delighted to hear that you enjoyed our services and enviroment! We are always looking to provide updates to meet the expectations of our guests and appreciate your suggestions about the Wi-Fi. We look forward to your return to Beach Park Acqua Resort. Best Regards, Raquel Vasconcelos Manager Service
Guest User
Stayed in Nov 2021
Family
5.0/5
Outstanding
Posted on Nov 30, 2021
Beach Park is an exíelent resort to enjoy. The food is awesome and service is outstanding. Henrique was waiter. He is dedicated, charming and profissional. The master chef Luciano is wonderful. Everything I tried is delicious. All the staff people are well trained.
Response from Property: Dear Humberto, Thank you very much for the comment and affection! It was a great pleasure and honor to welcome you to the Acqua Beach Park Resort. We hope to be able to welcome you all again soon. Graciously, Raquel Vasconcelos Service Manager
Guest User
Stayed in Aug 2023
Other
5.0/5
Outstanding
Posted on Aug 1, 2023
I adored Aunt Olivia, Morango, Jazmine and Pocahontas. I really liked the hotel. The Kids Club is very good to entertain children of all ages. The food is very good, the music is very good, especially a girl from the Kids Club.This is Aunt Olivia.She welcomed us in a way that no other teacher did.For me she is very important. The park is very fun, I like the games with a lot of adrenaline and the Beach Park has it. Conclusion I love everything.❤️‍🩹❤️‍🩹
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Response from Property: Olá Jazmina, Thank you very much for the lovely comment you wrote for us! We really appreciate the time you have spent doing this. Regarding our team, we have no words to thank you, it is an honor to know that we have met your expectations, and we hope to exceed them the next time you visit us. Again, I want to thank you for your comments, and we hope you had a pleasant trip back home, Best regards, Hyago Gabriel Miranda Operations Manager
Isidro B
Stayed in Jan 2024
Family
5.0/5
Outstanding
Posted on Jan 27, 2024
I really liked the activities and the comfort of the hotel, and I also found Uncle Oscar very friendly and fun. The pools are spectacular and the exit from the hotel to the beach is really very comfortable. Breakfast is delicious, it really has a lot of variety of foods and drinks. My favorite entertainers are Uncle Oscar and Aunt Olivia, they are the best entertainers in the hotel, the truth is that I am going to miss them a lot
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