Serene Nature Hotel & Spa Reviews

Breakfast is okay, staff are eager to help, the room is clean. Overall, it is a tranquil place.

One word to describe this property “Amazing”. Housekeeping, front office, breakfast and everything was super. Highly recommended !

The hotel is great! Great service, the breakfast is outstanding! Rooms and the whole hotel area is so beautiful and gorgeous!!!

It's a pretty new hotel, rooms are very clean and comfortable! Breakfast is good and the reception is very friendly and helps you with everything you need :) Location is a bit far from the city center, but you can just use the free bikes and go there in 10 minutes!

The location is relatively remote. From Da Nang Airport, the driver didn't know the way using Google Maps. There are no other restaurant options nearby. The front desk clerk was very nice, but I didn't expect that the deluxe room requires stairs and has a terrace looking at the swimming pool. The room is wide, and the toilet and bathroom are separated. Unfortunately, the water in the shower is weak and the water is lukewarm. People are very dissatisfied. The swimming pool is relatively small and the breakfast options are not many. Because the location is remote, it takes a long time to wait for a taxi. On the morning of the second day, I discovered that there was a problem with the electricity. There would be no electricity suddenly, and then it would be restored. The front desk replied that the power company was working nearby, but it only affected the building where we lived. They were very nice and compensated us for this. , which is half price from Hoi An Ancient Town to Dangang Hotel.

This hotel is a new hotel that was demolished and rebuilt from an old hotel. My friends and I were very surprised. The decoration of this hotel gives people a sense of modern fashion, and each room has a different color, which is very pleasing to the eye. The area is very wide, and basically everything is new. Since it was winter, I didn't go to the swimming pool to swim. As soon as I opened the door, I found the swimming pool within a few steps, just like a private swimming pool with rooms. I will definitely come back again, this stay was too short. The front desk staff at Shadian was very kind and gave us a lot of information. As for breakfast, the restaurant is a bit small, but the variety is quite complete. A large place is being built.

You are kind~^^

Very cost-effective. Newly renovated. The room is right next to the swimming pool. The buffet breakfast is okay. There are not many choices, but it is worthy of the price. Eat whatever you want before leaving the hotel. We are traveling anyway.

Great location. Staff very friendly great recommendations where to go. Rooms are kept very clean and beds are really comfortable can’t fault anything. Breakfast was nice. Raining when we were there but the pool and outside balcony looked cool to go on but we didn’t get chance to do it.

Coolest staff you would ever deal with, cooperative, attendive, and happy to help. I won't mention names here as all of them are exceptional. The Spa service is way beyond my expectation. The only thing that might not be suitable for everyone, certain rooms block has no elevator. Therefore, you need to verify while booking, if you need one.

What truly made my experience memorable was the outstanding service. The staff at Serena Hotel went above and beyond to ensure that every aspect of my stay was perfect. They were always available to offer recommendations for local attractions and made me feel genuinely valued as a guest.

This hotel has some of the most helpful, warm, and accommodative staff anywhere. Everyone speaks good english and they are happy to help you plan your day. The hotel faces rice fields so you always have an open view of the countryside. Bonus: the hotel has free bicycles for guests!

Nice hotel and services. Specifically thanks to hotel staff named Sally and Rosie, they are very helpful. The hotel has good facilities. The swimming pool is clean and nice. The hotel is surrounded by many trees and paddy fields. The view from the hotel is scenery and beautiful.

Our stay at Serene Nature Hotel & Spa was great. The hotel is beautifully lovely and the rooms spacious, comfortable and clean. The staff members – Rosie, Lily, Catherine, and Sally – were incredibly kind, attentive, and helpful throughout our stay. They offered personalized tips on exploring Hoi An and their warmth and professionalism made us feel right at home. With fantastic amenities, a delicious breakfast, and impeccable service, we highly recommend this hotel to anyone visiting Hoi An!