AC Hotel Palacio de Santa Ana
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Arroyo de la Encomienda
AC Hotel Palacio de Santa Ana
No.13 of Premium Hotels in Castile and Leon
Cam. de la Flecha, S/N, Arroyo de la Encomienda, Castile and Leon 47195, Spain
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AC Hotel Palacio de Santa Ana was built on the site of an 18th century convent named de los Jeronimos which is set in Arroyo de la Encomienda close to Valladolid. It has become one of the most emblematic 5 star hotels in the area. This building has been refurbished maintaining the simple elegance of ancient architecture in harmony with the services and facilities of the 21st Century. Our hotel features a Turkish bath, indoor swimming pool, fitness and center. The Cloister is a spectacular and ultra-relaxing dome which serves as a common space here our AC Lounge, limited schedule and restaurant Los Jeronimos offer guests a varied menu of Spanish and Castilian dishes combined with an appropriate selection of wines. Our hotel in Valladolid also features different multi functional event rooms well suited for weddings. Free WiFi access throughout the hotel so that guests can connect to the internet whenever they want. Registration Number for Tourist Accommodation Establishments H-47-205Show More
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Highlights
Free parking
Varied breakfast
Lots to doAmenities
Business Center
Private parkingFree
Fitness Room
Indoor swimming pool
Restaurant
Meeting Room
Bar
Wi-Fi in Public AreasFree
All Amenities
Property Description
AC Hotel Palacio de Santa Ana was built on the site of an 18th century convent named de los Jeronimos which is set in Arroyo de la Encomienda close to Valladolid. It has become one of the most emblematic 5 star hotels in the area. This building has been refurbished maintaining the simple elegance of ancient architecture in harmony with the services and facilities of the 21st Century. Our hotel features a Turkish bath, indoor swimming pool, fitness and center. The Cloister is a spectacular and ultra-relaxing dome which serves as a common space here our AC Lounge, limited schedule and restaurant Los Jeronimos offer guests a varied menu of Spanish and Castilian dishes combined with an appropriate selection of wines. Our hotel in Valladolid also features different multi functional event rooms well suited for weddings. Free WiFi access throughout the hotel so that guests can connect to the internet whenever they want. Registration Number for Tourist Accommodation Establishments H-47-205
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4/5
Very GoodEverything was good.
The service was excellent.
The facilities were wonderful.
The food was yummy.
All 48 Reviews
Surroundings
Airport: Valladolid Airport
(14.7 km)
Train: Valladolid-Campo Grande Railway Station
(4.5 km)
Train: Cubillas de Santa Marta
(28.5 km)
Landmarks: Studio Pilates Natalia
(180m)
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Rooms
Guest Reviews
Services & Amenities
Policies
4
King Room
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
5
Twin Room
2 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
8
King Suite
1 King bed
Has window
Non-smoking
Minibar
Towels
Heating
Bedding: Blanket or quilt
Check Availability
5
Junior Suite
1 King bed
Has window
Non-smoking
Air conditioning
Minibar
Private toilet
Desk
Check Availability
6
Superior King Room
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
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Guest Reviews
4/5
Very Good
48 reviews
Verified Reviews- Cleanliness4
- Amenities4
- Location4
- Service4
Average for similar properties in Arroyo de la Encomienda
AI Summary
The rooms are spacious and comfortable with excellent bedding and amenities. Guests appreciate the friendly and helpful staff. The breakfast offers a wide variety of options. The facilities are modern and well-maintained.
Guest User
October 1, 2024
De las peores experiencias del mundo y no por la cadena si no por este establecimiento que como no tienen clientes ni tienen la atención de anular la reserva habiéndola echa por error 4 noches en el mismo día en vez de 4 noches seguidas,en fin es bochornoso que se les llamará 3 meses antes de la fecha y te dijeran que no podían cambiar ni hacer nada llamando como digo ni minutos después de realizar el pago jamás me había pasado nos hospedamos en hoteles de 5 estrellas por esta clase de situaciones te ayuden y como ese establecimiento lo unico que tiene que tener es el nombre pues aprovechan a vender vender vender las habitaciones al precio que sea con tal de no perder objetivos pierden son clientes es horrible la experiencia ya privaprovechare para dejar mi comentario también en la cadena a la vuelta a eeuu.
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Guest User
July 16, 2024
Everything was good.
The service was excellent.
The facilities were wonderful.
The food was yummy.
Cedric
February 25, 2025
Muy buen calidad precio
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Guest User
February 18, 2025
El hotel parece más bien de cuatro estrellas que de cinco, está correcto pero con poco detalle. Tuvimos un trato bastante incómodo por parte de un señor del hotel porque no nos dejaba entrar a cenar al restaurante, me sentía fatal primero nos dijo que el restaurante estaba cerrado al público por un evento, luego me preguntó que si tenía reserva y le dije que no, me dijo imposible estamos completos pero con muy malos modales al final les dije que al llegar había preguntado en recepción y entonces me dijo ahh pero están Uds alojados? Y le dije claro entonces me dijo que podíamos pasar, creo que era lo primero que nos tenia que haber preguntado, pero lo peor fueron los malos modos de ese señor, y ni se disculpó Puede ser porque estuviera el equipo de fútbol del Sevilla, no se…El resto del personal muy amable. Esta alejado del centro hay que coger el coche para ir al centro. Las camas muy cómodas, y el desayuno correcto, no con mucha variedad pero lo que había estaba rico.
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Ascension
February 17, 2025
Más cercano a 4estrellas que a 5
El hotel parece más bien de cuatro estrellas que de cinco, está correcto pero con poco detalle.
Tuvimos un trato bastante incómodo por parte de un señor del hotel porque no nos dejaba entrar a cenar al restaurante, me sentía fatal primero nos dijo que el restaurante estaba cerrado al público por un evento, luego me preguntó que si tenía reserva y le dije que no, me dijo imposible estamos completos pero con muy malos modales al final les dije que al llegar había preguntado en recepción y entonces me dijo ahh pero están Uds alojados? Y le dije claro entonces me dijo que podíamos pasar, creo que era lo primero que nos tenia que haber preguntado, pero lo peor fueron los malos modos de ese señor. Puede ser porque estuviera el equipo de fútbol del Sevilla, no se…El demás personal muy amable.
Esta alejado del centro hay que coger el coche.
Las camas muy cómodas, y el desayuno correcto, no con mucha variedad pero lo que había estaba rico.
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Manuel Jesús
January 1, 2025
Estancia muy agradable
Estancia muy agradable. Destacaría lo acogedor y amplio de las habitaciones junto con el hecho de disponer de parking cubierto incluido en el precio.
El punto negativo para nosotros fue el colchón, no nos resultó nada cómodo, entiendo que es algo personal pero en nuestro caso no nos ayudó en el descanso.
Pese a este detalle lo recomendaría.
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jean
November 26, 2024
Hotel muy bonito
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Arturo
December 28, 2024
Beautiful place!!!
Services & Amenities
Most Popular Amenities
Business Center
Private parking
Free
Fitness Room
Indoor swimming pool
Restaurant
Meeting Room
Additional charge
Bar
Wi-Fi in Public Areas
Free
Tour/Ticket Service
Multi-Function Room
Luggage Storage
24-Hour Front Desk
Fitness Room
Indoor swimming pool
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Indoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Front Desk Services
Front Desk Safe
Wake-Up Call
Tour/Ticket Service
Concierge Service
Luggage Storage
24-Hour Front Desk
Languages Spoken
French
Spanish
Food & Drink
Bar
Room Service
Halal meals provided
Off-site
Alcohol-Free Rooms (On Request)
Health & Wellness
Fitness Room
Public Areas
Garden
No Smoking in Public Areas
Elevator
Picnic Area
Cleaning Services
Clothes Dryer
Dry Cleaning
Additional charge
Ironing Service
Additional charge
Laundry Service (On-Site)
Additional charge
Business Services
Business Center
Meeting Room
Additional charge
Fax/Copying Service
Additional charge
Wedding Service
Multi-Function Room
Accessibility
Accessible Rooms Available
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots and extra beds cannot be added.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Adult | Buffet:€19.22 (approx. CAD 28.80) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service Animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
- Cash
Property Description
- Opened: 2011
- Number of Rooms: 98
AC Hotel Palacio de Santa Ana was built on the site of an 18th century convent named de los Jeronimos which is set in Arroyo de la Encomienda close to Valladolid. It has become one of the most emblematic 5 star hotels in the area. This building has been refurbished maintaining the simple elegance of ancient architecture in harmony with the services and facilities of the 21st Century. Our hotel features a Turkish bath, indoor swimming pool, fitness and center. The Cloister is a spectacular and ultra-relaxing dome which serves as a common space here our AC Lounge, limited schedule and restaurant Los Jeronimos offer guests a varied menu of Spanish and Castilian dishes combined with an appropriate selection of wines. Our hotel in Valladolid also features different multi functional event rooms well suited for weddings. Free WiFi access throughout the hotel so that guests can connect to the internet whenever they want. Registration Number for Tourist Accommodation Establishments H-47-205