Top rated hotels in Asheville

The Scenic Hotel at Biltmore Village
4.2/598 Reviews
A friend and I have annual passes at the Biltmore and have stayed here 3 times and have yet to find a room with an exhaust fan in the bathroom...HOWEVER, the staff at this hotel is second to none. They are friendly, patient and accommodating. And I must say the the two people who will keep us coming back are Tikka and Kisha in the dining area. We stayed in June and actually commented on our return trip that we hoped we would get to see them again this trip. They are hard working and yet exude joy and good will at all times. We have stayed at 4 hotels at this one intersection and they would be a deciding factor in choosing Holiday Inn over the others...
AC Hotel Asheville Downtown
4.5/596 Reviews
I've been a Marriott guy for decades, and have stayed at many of their various branded properties. As is typical for a Marriott property, the service at the AC was very good. I was underwhelmed with the size, layout and appointments of the room and bathroom. It more closely resembled a Fairfield or an Aloft, except the shower wasn't as nice as those. (At a higher nightly rate.) As has become a standard Marriott practice at their mainstream properties (below a JW type category) most of the properties have gone away from individual toiletries and have plastered three plastic pump bottles in each shower...shampoo, conditioner and body wash, often with some minty scent...wonder who got a big raise for those cost savings at the expense of customer satisfaction? BTW, the Fairfield that we stayed in Gastonia actually had both the pumpers and at least bar soap...at 1/3rd the cost of the AC. The rooftop bar was a nice area with great views of the city. Drink prices were very premium priced, and the pours were very meager. Bartender attitudes were very underwhelming. (e.g. asked for a side of ice water with my dram of Scotch and was told there was a ”water service at the end of the bar”...it was a glass container with a tap. No ice, and a stack of small plastic cups. That's the ”service” you get for a $16 small dram? Not impressed.

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