Anonymous User
May 30, 2024
This hotel has a noisy bar on the first floor, making guests uncomfortable. The front desk was dismissive and seemed discriminatory towards Asians, unlike their friendly attitude towards others. After receiving the wrong room, the staff blamed the Trip platform and accused me of being aggressive when I tried to resolve it, then threatened to call the police and evicted me without a refund. Despite my travels to over 10 countries, this was my worst experience. Parking is difficult, the room quality is poor, and the heating is noisy. Avoid this hotel due to poor service and disrespectful staff.